--- title: MakeShift Reviews meta_title: 'MakeShift Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 290 reviews by the users' company size, role or industry to find out how MakeShift works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 290 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # MakeShift Reviews **Vendor:** MakeShift **Category:** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 290 ## About MakeShift MakeShift is the only people first cloud scheduling solution that improves the scheduling experience for managers and employees alike. It's easy to set up and even easier to use. You'll create schedules faster, track attendance more accurately, and communicate with staff in real time regardless of the size of your team. Our customers experience fewer unfilled shifts, better work-life balance, happier employees, and a healthier bottom line. It's People First scheduling and businesses love it! Sign up today to save time, reduce labor costs, and increase employee engagement --\> makeshift.ca MakeShift offers a free 14-day trial. ## MakeShift Pros & Cons **What users like:** - Users value the **easy scheduling process** with MakeShift, enhancing management efficiency and reducing email clutter. (50 reviews) - Users value the **scheduling ease** of MakeShift, enjoying its user-friendly design for staff and supervisors alike. (49 reviews) - Users find MakeShift to have **exceptional ease of use** , allowing for simple scheduling and availability management. (48 reviews) - Users value the **easy-to-navigate shift management** features of MakeShift, enhancing scheduling and communication efficiency. (29 reviews) - Users enjoy the **easy access** to schedules and features, enhancing their overall experience with MakeShift. (19 reviews) - Helpful (16 reviews) - Intuitive (15 reviews) - Users find MakeShift **easy to use** , appreciating its user-friendly nature and simplified scheduling features. (15 reviews) - Navigation Ease (14 reviews) - Time-Saving (14 reviews) **What users dislike:** - Users find **scheduling issues** with MakeShift challenging, especially with varying shifts and group separation needs. (26 reviews) - Users desire **missing features** like recurring availability settings and improved visibility of the daily staff schedule. (16 reviews) - Users find the **shift management cumbersome** , with tedious processes and limitations in bulk scheduling and messaging. (11 reviews) - Users find the **display issues** in Makeshift to hinder scheduling and visibility, particularly on desktop screens. (9 reviews) - Users express frustration over **limited features** in MakeShift, particularly regarding scheduling and communication functionalities. (9 reviews) - Users find the **limited customization** options frustrating, wishing for more control over shift appearances and layout. (7 reviews) - Time-Consuming (6 reviews) - Color Customization (5 reviews) - Inadequate Tracking (5 reviews) - Mobile App (5 reviews) ## MakeShift Reviews ### 1. Efficiency and reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Kenechukwu U. | Team Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about MakeShift?** Makes scheduling alot easier it is straightforward to use, it helps me keep track of staff scheduled to work. **What do you dislike about MakeShift?** Sometimes there's bugs with the mobile app, my makeshift app on Android still have a bug on it that needs to be fixed . **What problems is MakeShift solving and how is that benefiting you?** Staff scheduling , it saves me time . ### 2. Effortless Shift Management and Real-Time Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Xia Y. | lead care manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about MakeShift?** It’s easy to use, straightforward, and convenient for checking shifts, requesting changes, and staying updated. **What do you dislike about MakeShift?** The mobile version is less functional than the desktop version, making certain tasks harder to do on a phone **What problems is MakeShift solving and how is that benefiting you?** Through built-in notifications and announcements, managers can instantly communicate schedule changes, open shifts, or important updates. ### 3. Easy to know your shift schedule **Rating:** 5.0/5.0 stars **Reviewed by:** Chitranzan C. | Detainee Custody Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about MakeShift?** The varying time schedule is easy to understand and the dashboard gives me important notifications such as upcoming shifts, available shifts and my weekly summary of hours worked. **What do you dislike about MakeShift?** I can not change the colour of my assigned shifts based on the time of the shift. **What problems is MakeShift solving and how is that benefiting you?** I can simply request a shift from MakeShift and I don’t have to call/message the manager to request for a shift. ### 4. Good Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about MakeShift?** It is easy to use and has a reporting feature that is useful. I like that the schedule is easy to produce and reproduce. The app is user friendly for staff to input their availability. The computer version is easy to use for supervisors and managers. I use Makeshift daily. **What do you dislike about MakeShift?** I'd like the computer to have a way to set recurring availability for staff. When a shift is declined- having the ability to change the messaging to staff to explain the way we allocate shifts. Added feature-could have the ability to see staff scheduled for the day at the top of the screen or filter on the staff scheduled for the day to ease the reading of the schedule. We have a lot of staff and sometimes a lot of scrolling is required to see who is in on a particular day. **What problems is MakeShift solving and how is that benefiting you?** We have a lot of employees and scheduling through Makeshift makes it easy to publish available shifts. Workforce Management input of the shifts makes is very quick to do the payroll. ### 5. Ease for scheduling **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about MakeShift?** Our managers love the ease of the scheduling side of Makeshift. The drag and drop feature and templates feature makes the ease of schedules easy to manage. The Available shift feature provides an easy way to fill shifts. Timeclock mode for clocking in and out makes clocking in and out quick and easy for staff. Download of the schedule and printing. Ease of Implementation was step by step for our administration, managers and staff. Customer support has been reliable. Integration went well. **What do you dislike about MakeShift?** We have had problems with staff not being able to request time off after the schedule is posted. We have been told this will not be a problem in the future. Not being able to see the calculations of time off and time worked calculated together on the schedules and timesheets makes it hard for administration and management to figure out if staff are being paid correctly for their time. Not seeing annual accruals of vacation, sick, etc. makes it difficult for management to keep track of time for staff. Not being able to see approved time offs after they have been approved unless you scan the calendars is not beneficial. Staff are not able to approve their time cards until after the pay period is completely over and many of our staff do not work on Mondays to approve and we must complete payroll in order to pay staff. Not being able to use the available shifts and the override feature for request offs when already scheduled at the same time is not ideal. **What problems is MakeShift solving and how is that benefiting you?** The available shifts allowing us to send to all employees will be ideal. The ability to override published shifts for requests off would be ideal but we were told these two can not work together if we have one we can not have the other. ### 6. Makeshift allows for easy scheduling with many useful tools at your disposal. **Rating:** 4.0/5.0 stars **Reviewed by:** Wyatt P. | Assistant Manager of Food and Beverage, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about MakeShift?** Creating templates for shifts is my most used and liked feature. Also, the ease of exchanging shifts for my employees is very easy for them to use. **What do you dislike about MakeShift?** I don't like having to sign out of my ADP account to access the schedule since sometimes I do need to be using both accounts at once. **What problems is MakeShift solving and how is that benefiting you?** Makeshift helps to ensure I have the proper staffing for each day of service that we are open to the public for operations. It helps everyone be on the same page when it comes to schedules since everyone has access to it on their phone. ### 7. Pretty easy to use, and makes life simple **Rating:** 4.0/5.0 stars **Reviewed by:** Cynthia F. | Assistant Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** I like having access to all my employees and their schedules in one location. I can look up an email or a phone number, and see all pertinent info in one spot. **What do you dislike about MakeShift?** PTO approvals and statements are set up on another app. I'd love to see something more comprehensive. **What problems is MakeShift solving and how is that benefiting you?** I love the option to turn off notifications. As a manager, I need space to ensure I'm paying attention to my life outside of work. So it's nice to silence notifications while having dinner with my family. **Official Response from Alexandra Kubik:** > Hi Cynthia, thank you for your review! We appreciate getting to know what you love about MakeShift. It's great to know that the ability to silence your notifications is helping you with your work life balance so that you can get back to what really matters. For the PTO approvals, we would be happy to set up a call with you to explore the set up. If you have any other comments or recommendations, please feel free to reach out to us at support@makeshift.ca. ### 8. MakeShift makes timekeeping & scheduling a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Donna L. | Office & Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about MakeShift?** 1. Ease of navigating the website 2. Employee ease of using the MakeShift app 3. Easy to setup geofences and to schedule shifts 4. Easy to approve and download completed timesheets 5. Overall cost per employee is incredibly affordable compared to other timekeeping/scheduling platforms. **What do you dislike about MakeShift?** At this time, I cannot think of anything negative about MakeShift. **What problems is MakeShift solving and how is that benefiting you?** MakeShift helps our company streamline it's timekeeping and scheduling software into one. ### 9. Inutitive Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about MakeShift?** I like the apps for both the employees and the managers. I think the search feature is really helpful when you have long lists of employees on the schedule on different units - it makes looking at staffing much quicker when you arent able to get to the desktop site. **What do you dislike about MakeShift?** I think it could be improved somewhat by being able to sort through the open shifts and shift requests a little easier. **What problems is MakeShift solving and how is that benefiting you?** It makes my job a lot easier when I schedule in makeshift and can track my team's scheduled hours and see how it fits into the bigger staffing picture. ### 10. Mostly good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about MakeShift?** I like the app; I think it's great for both the admin side and employee side. The scheduling is great. Like that staff can request to switch shifts, pick up shifts and request time off. **What do you dislike about MakeShift?** That availability can be changed at any time. Makes scheduling very difficult. Some of the syncing functions don't work well; punches being locked and not being able to edit. **What problems is MakeShift solving and how is that benefiting you?** It puts scheduling, requests off, clocking in and out all in one place. Allows a lot of flexibility for staff that works in multiple departments with multiple job codes. Allowing that to be seen between departments is helpful. ## MakeShift Discussions - [What is MakeShift used for?](https://www.g2.com/discussions/what-is-makeshift-used-for) - 1 comment - [View MakeShift pricing details and edition comparison](https://www.g2.com/products/makeshift/reviews/makeshift-review-10889803?section=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A27%3A00+-0500&secure%5Bsession_id%5D=0c162a7a-d2ec-40a5-a76c-0b35ae2ea243&secure%5Btoken%5D=01eee6f7c3711dd50bbc2615786f7abe4ef1b25b234c7ae7958162e890251e0f&format=llm_user) ## MakeShift Features **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Additional Functionality** - Integrations - Mobility **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration ## Top MakeShift Alternatives - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (943 reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (388 reviews) - [HROne](https://www.g2.com/products/uneecops-hrone/reviews) - 4.8/5.0 (2,062 reviews)