--- title: MakeShift Reviews meta_title: 'MakeShift Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 290 reviews by the users' company size, role or industry to find out how MakeShift works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 290 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # MakeShift Reviews **Vendor:** MakeShift **Category:** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 290 ## About MakeShift MakeShift is the only people first cloud scheduling solution that improves the scheduling experience for managers and employees alike. It's easy to set up and even easier to use. You'll create schedules faster, track attendance more accurately, and communicate with staff in real time regardless of the size of your team. Our customers experience fewer unfilled shifts, better work-life balance, happier employees, and a healthier bottom line. It's People First scheduling and businesses love it! Sign up today to save time, reduce labor costs, and increase employee engagement --\> makeshift.ca MakeShift offers a free 14-day trial. ## MakeShift Pros & Cons **What users like:** - Users appreciate the **easy scheduling** features of MakeShift, making it simple to manage and reference work schedules. (50 reviews) - Users find **Scheduling Ease** in MakeShift beneficial, as it simplifies management and visibility of work schedules. (49 reviews) - Users love the **ease of use** of MakeShift, finding it convenient and user-friendly for scheduling tasks. (48 reviews) - Users love the **easy-to-understand shift management** and valuable notifications provided by MakeShift's dashboard. (29 reviews) - Users value the **easy access** to schedules and employee information, enhancing overall management and workflow efficiency. (19 reviews) - Helpful (16 reviews) - Intuitive (15 reviews) - Users find MakeShift **easy to use** , appreciating its user-friendly nature and simplified scheduling features. (15 reviews) - Navigation Ease (14 reviews) - Time-Saving (14 reviews) **What users dislike:** - Users find **scheduling issues** in MakeShift tedious due to manual time selection and small screen size. (26 reviews) - Users find the **missing features** of MakeShift hinder their scheduling efficiency and overall user experience. (16 reviews) - Users struggle with **shift management** , citing difficulties in scheduling, bulk adding, and exporting shifts efficiently. (11 reviews) - Users are frustrated by **display issues** , particularly the small scheduling view on the desktop affecting usability. (9 reviews) - Users are frustrated by MakeShift's **limited features** , lacking essential tools like notes, communication, and robust scheduling options. (9 reviews) - Users find the **limited customization** options frustrating, wishing for more control over shift appearances and layout. (7 reviews) - Time-Consuming (6 reviews) - Color Customization (5 reviews) - Inadequate Tracking (5 reviews) - Mobile App (5 reviews) ## MakeShift Reviews ### 1. Easy to use, so convenient! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa M. | Social Work Practicum Student, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2023 **What do you like best about MakeShift?** Ease of use, visually clear, easy to book time off and see schedule **What do you dislike about MakeShift?** Can be difficult to update availability; not super user friendly in that way. **What problems is MakeShift solving and how is that benefiting you?** Nearly impossible to schedule someone outside of their availability by accident! ### 2. Very accessible for business wise and making sure my employees know when they work **Rating:** 3.0/5.0 stars **Reviewed by:** Lizbeth C. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** How you can modify shifts and you can set routine hours **What do you dislike about MakeShift?** I haven't had any dislike of makeshift yet. Everything I've dealt with was perfect **What problems is MakeShift solving and how is that benefiting you?** There's no problem I'm having as to oppose to yet. ### 3. Scheduling made easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** Easy to see schedules at different locations in a quick glance....easy to see openings.....staff can enter their availability **What do you dislike about MakeShift?** looking back historically, looking week to week over and extending time period isn't the easiset. **What problems is MakeShift solving and how is that benefiting you?** Scheduling ### 4. Satisfied so far **Rating:** 4.0/5.0 stars **Reviewed by:** Human R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about MakeShift?** Customer service and implementation was fully supported **What do you dislike about MakeShift?** some features aren't fully integrated to our payroll carrier, but there are work-arounds. **What problems is MakeShift solving and how is that benefiting you?** Advanced scheduling features have saved managers some time scheduling team members and editing schedules. ### 5. Nice experience working with a small business **Rating:** 3.5/5.0 stars **Reviewed by:** kevin f. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about MakeShift?** I'm able to view shifts, make changes, and contact others when help is needed. **What do you dislike about MakeShift?** Some features with navigation is problematic at times. **What problems is MakeShift solving and how is that benefiting you?** Having more administrative personnel able connect with the app ### 6. Easy, User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** adrianna w. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about MakeShift?** it's extremely easy to use and makes drafting schedules a breeze **What do you dislike about MakeShift?** Sometimes there's technical issues where I won't be able to post my schedules but that's about it **What problems is MakeShift solving and how is that benefiting you?** making schedules ### 7. Excellent scheduling program **Rating:** 5.0/5.0 stars **Reviewed by:** Austin 6. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about MakeShift?** I like being able to make predesignated shifts. It's easy to grab the shift and drag it to the correct day. I share employees with another store and makeshift also makes that very easy to do. **What do you dislike about MakeShift?** I wish there was a button to simply delete an entire week and start over. **What problems is MakeShift solving and how is that benefiting you?** Make shift makes sharing schedules with the staff easy. With instant notifications there is no need to worry if one of my team members is aware of their shift time. ### 8. Makeshift is very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Marlene H. | Senior Shift Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about MakeShift?** I appreciate the fact that it's easy to learn how to use it and also easy to teach others how to use it. I appreciate the app as well. What is most helpful about the app is that it simplifies features from the desktop version. **What do you dislike about MakeShift?** I don't like having to take a photograph at clock-in. HOwever, I'm not sure if that's a setting my employer has in place. What would be nice to see is the picture/location feature being disabled. **What problems is MakeShift solving and how is that benefiting you?** It helps with facilitating OHL operations and making those go smoothly. I have also used other scheduling platforms that were very confusing and not super user friendly, therefore I really appreciate how manageable Makeshift is. **Official Response from Amelia Wong:** > Hi Marlene, we are glad to hear that you are loving MakeShift! You are correct, the photograph at clock in is a company setting, and they have asked for it to be required! If you have any further comments, please feel free to reach out to us at support@makeshift.ca. ### 9. MakeShift makes it easy to schedule and track time for payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about MakeShift?** It is pretty easy to schedule my staff and have them sign in. Running a spreadsheet for is also easy **What do you dislike about MakeShift?** IT would be great to have a feature to update salaries without having to do each employee for each job manually. Also a payroll interface with Deluxe payroll would be appreciated. **What problems is MakeShift solving and how is that benefiting you?** I can publish my schedule have have staff bid on courses easily ### 10. Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** alicia k. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about MakeShift?** The simplicity of the app, easy to change shifts as well as moving and make new hours for the employees. It took no time to try and learn the app with the step-by-step guide. **What do you dislike about MakeShift?** I dont dislike much about the app. Sometimes it is hard to try and print but other than that its easy! **What problems is MakeShift solving and how is that benefiting you?** Easy scheduling for the employees. ### 11. They still haven't said no! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about MakeShift?** Our business had a few special requests and they met each one. **What do you dislike about MakeShift?** We had a few sync errors once we started using the software, but we all cleaned up. **What problems is MakeShift solving and how is that benefiting you?** Three clinics and over 100 employees and we wanted to create an all-employee accessible schedule. All employees are able to see who's working at any given time. ### 12. Used for work scheduling and communication **Rating:** 4.5/5.0 stars **Reviewed by:** John W. | Program Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** It's live scheduling that is up to the minute with all team members. I personally like the Makeshift Connect as well. **What do you dislike about MakeShift?** My only suggestion would be to make Makeshift Connect more editable. Being able to delete group messages, adding people, etc. **What problems is MakeShift solving and how is that benefiting you?** It makes my scheduling easy. I love how it is up to the second and in this type of world today, it meshes well. I like how user friendly it is as well. ### 13. Great Customer Service, very prompt on concerns **Rating:** 5.0/5.0 stars **Reviewed by:** MICHELLE K. | DIRECTOR OF NURSING, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about MakeShift?** Alexandra was great. I love having employee information at my fingertips and the ability to change/exchange shifts as needed without being connected to my computer. **What do you dislike about MakeShift?** I would love to able to make an announcement from the app. It would also be nice to see just my community versus the entire company employee when looking at the directory. **What problems is MakeShift solving and how is that benefiting you?** It helps me stay on top of employee absences. **Official Response from Alexandra Kubik:** > Hi Michelle, thank you for your feedback. We are happy to hear about some of MakeShift's features that have been valuable to you. We also appreciate knowing about the features that have not been as user friendly. I am looking forward to meeting with you next week so that we can review how to optimize more of these features to better suit your needs. If you have any questions or comments in the meantime, please reach out to support@makeshift.ca and we will be happy to assist! ### 14. It is easy as a manager to use and to explain and the app and website forms are easy to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy R. | Site Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about MakeShift?** That there's a Makeshift live app where mangers can make changes and don't have to go on a computer to fix shifts, etc **What do you dislike about MakeShift?** That the app does not let you copy weeks like the desktop version does **What problems is MakeShift solving and how is that benefiting you?** Reminding me when people do not clock in and out. It happens very often and I like getting the notifications to make sure people are getting in their correct hours ### 15. MakeShift has been made everything organized **Rating:** 5.0/5.0 stars **Reviewed by:** Amy P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about MakeShift?** Having your schedule at your fingertips is great with the app and online. Being able to trade shifts and see who is working when. **What do you dislike about MakeShift?** I haven't found anything that doesn't work yet with Makeshift. **What problems is MakeShift solving and how is that benefiting you?** Making my schedule available at all times. Also, having it added to my google calendar so my family can see my schedule. ### 16. Makes my job as a Dispatcher so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia S. | Dispatcher/Scheduling, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about MakeShift?** I love maneuvering my way through the Dashboard and the Schedule updates are a breeze **What do you dislike about MakeShift?** I really can't think of anything I dislike about Makeshift **What problems is MakeShift solving and how is that benefiting you?** I am able to Dispatch my Officers much more quickly. The alerts when an Officer has not clocked in are beneficial for me. When I get busy, the signal is a great tool to know who to reach out to and check their safety. ### 17. Great scheduling and overviews **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** The general overview of the platform was straightforward to navigate. It was beneficial to see the allotted labor budgets. The click-and-drag function for scheduling was also seamless. **What do you dislike about MakeShift?** When adding a new employee to the profile, a couple of pages need to be updated, and it can get a bit tedious to continuously save the entered data. We would have to confirm the employee's employment status, click save, designate their job sites and save, and finally send out the invite email. **What problems is MakeShift solving and how is that benefiting you?** Makeshift has improved the process for our employees to request shifts and for our scheduling managers to automate the release of schedules and shift approvals. ### 18. MakeShift **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** Ease of use. Takes hardly any time to acclimate new personnel to use the software. The program is drag and drop which makes things convenient instead of searching through long lists of employees to find the person you want to assign. **What do you dislike about MakeShift?** It would be nice to have the ability to create Job Sites while entering the shift instead of shutting the entry and going to a separate page to accomplish this. **What problems is MakeShift solving and how is that benefiting you?** Easier to use for visual scheduling than ADP. Allows employees to bid on shifts that they want to work. Messaging is convenient and allows for quick communication with employees regarding open shifts. **Official Response from Amelia Wong:** > Thank you so much for your review. We appreciate getting to know what you love about MakeShift. If you have any other comments or recommendations, please feel free to reach out to us at support@makeshift.ca. ### 19. Easy Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Terrie H. | Food and beverage manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about MakeShift?** I find that it is very user-friendly! I like that you were able to use templates and that is has an app for your phone. Highly recommend this for your business scheduling staff. **What do you dislike about MakeShift?** I cannot think of anything I dislike about it. **What problems is MakeShift solving and how is that benefiting you?** The problems with keeping track of staff and scheduling is solved by using makeshift as it is all organized and easy to use. **Official Response from Amelia Wong:** > Thank you for your review Terrie! ### 20. Easy to add people and adjust the schedules **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn B. | Store manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** It's very easy to update to your business needs. Adding new people and detailed in the update shouts and availability for people on your team. Making the hours you need. **What do you dislike about MakeShift?** I dislike that someone can update their availability without notice u til you make the schedules and see that can't work. **What problems is MakeShift solving and how is that benefiting you?** Making sure we approve the new availability before and getting pending request notifications **Official Response from Amelia Wong:** > Hi Jenn, thank you for your valuable feedback! We will be sure to pass along your recommendations to our product team. If you have any additional comments, please feel free to reach out at support@makeshift.ca. ### 21. It’s so easy! Makes it so much more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle D. | Kitchen manager., Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** I like that you can set a budget and it'd yoh go over it turns red and you need to trim. Made my life much easier **What do you dislike about MakeShift?** Having to see people that don't actually directly report to me **What problems is MakeShift solving and how is that benefiting you?** The constant struggle while building schedules having to to to another screen to pull the report to see where we sit then go back and make changes. ### 22. Very easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** John B. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** I like the ease of use. The only thing I wish it had was the capability to unpost a schedule after it's been posted on accident. Also needs the compatibility to use on iPad and iPhone. **What do you dislike about MakeShift?** Not able to unpost a schedule. The lack of compatibility to work on the schedule via iPhone or iPad. **What problems is MakeShift solving and how is that benefiting you?** For the most part makeshift is easy to use. ### 23. Decent Platform but Training is Not Great **Rating:** 3.5/5.0 stars **Reviewed by:** Angela C. | HR/Business Office, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** The interaction between makeshift and ADP is good and helps with payroll getting completed correctly. **What do you dislike about MakeShift?** It is not easy to use or publish a schedule. I also run into a lot of trouble with caregivers who have used it other places and do not have a secondary email address. **What problems is MakeShift solving and how is that benefiting you?** Makeshift helps to keep track of call offs and keeps block schedules well. **Official Response from Amelia Wong:** > Hi Angela, thank you for your review! We would love to hear more about what difficulties you're having when publishing a schedule, and do our best to resolve it. Our publish schedule button should be one easy click, so please feel free to reach out to support@makeshift.ca for further guidance! ### 24. Not bad, good functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Chris H. | Crew Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** It's general ease of use - nobody has a lot of problems using the platform and once shown most users can navigate makeshift well. Makeshift meets our day to day need and we have no overall complaint. **What do you dislike about MakeShift?** The function of having to move back and forth between schedule and timesheet when approving **What problems is MakeShift solving and how is that benefiting you?** its a good wrap around time management and scheduling tool. **Official Response from Amelia Wong:** > Hi Chris, thank you for your valuable feedback. We are glad to hear that MakeShift is meeting your needs! ### 25. Makeshift is fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** brenda B. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** Makeshift allows us to communicate staffing needs quickly. We can keep staff updated when not on site. It allows shifts to be distributed equitably and fairly. **What do you dislike about MakeShift?** The announcement feature is great but would be even better if staff could reply via the app to those announcements. **What problems is MakeShift solving and how is that benefiting you?** Allowing all staff notice of available shifts complies wonderfully with union collective agreements ### 26. Makeshift makes the shift ! **Rating:** 5.0/5.0 stars **Reviewed by:** C W. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** Makeshift is a great way to allow staff to independently view their schedule, request time off and communicate anywhere digitally in real time. **What do you dislike about MakeShift?** The drop shift notification does not work, there is no alert when a person drops or swaps a shift. **What problems is MakeShift solving and how is that benefiting you?** Makeshift allowed me to cover shifts faster with out having to contact each employee individually. ### 27. Mostly user friendly but could use a few tweaks **Rating:** 3.5/5.0 stars **Reviewed by:** Bilal C. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about MakeShift?** It keeps it simple. You don't need to be a genius to use it. **What do you dislike about MakeShift?** It could use more specific data reports and more data reports in general. **What problems is MakeShift solving and how is that benefiting you?** It makes our employees take a picture when clocking in and out, preventing timecard fraud. ### 28. Easy usage **Rating:** 5.0/5.0 stars **Reviewed by:** Diamonnie M. | Lead DSP, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** I love that it's so easy to navigate through. Quick to get to and manage schedules. I love you can see who work on a certain day just in case there's things needed **What do you dislike about MakeShift?** I don't have anything bad to say. It's pretty fair and easy to me **What problems is MakeShift solving and how is that benefiting you?** Digital scheduling and checking for me and others ### 29. Great customer service, additional features would make it better! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** Creating payroll spreadsheets and monitoring time clock punches is easy on MakeShift. The ability for staff to set and keep their availability updated is useful. **What do you dislike about MakeShift?** Department schedules cannot be layered on top of each other on different tabs. Switching between departments while scheduling can be cumbersome. Also, having a search bar when assigning employees through the available shift tab or positions tab would be very useful! **What problems is MakeShift solving and how is that benefiting you?** MakeShift is used for payroll and scheduling purposes. We chose the software because they were integrated with ADP, which we use for all employees' payroll services. **Official Response from Alexandra Kubik:** > Hi there! Thank you for your review. We are happy to hear that you have enjoyed our customer service here at MakeShift. We would love to hear more about your recommendations for additional features. If you feel so inclined, please reach out to our support team at support@makeshift.ca and we will be happy to assist! ### 30. An Easy Scheduling Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** Makeshift makes it very clear how to schedule your team. My experience with the application has been smooth and easy to grasp. Even my employees have no issues **What do you dislike about MakeShift?** I wish the color gradient was a bit darker as the screen is bright white with gray text. It'll make it easier on the eyes! **What problems is MakeShift solving and how is that benefiting you?** Makeshift is solving having to schedule in your own. You can even integrate the app with ADP to make processing timesheets faster. I also like how you can download copies of the timesheets as well for your own records. ### 31. Makeshift is super user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about MakeShift?** I like the ease if the apps and interface. The flexibility within the dashboard is fantastic and aesthetically pleasing which is a huge plus! **What do you dislike about MakeShift?** I dislike the inability to communicate via the app aside from Announcements. It's also difficult to see what shifts are scheduled across a week span aside from using the "Positions" view point. **What problems is MakeShift solving and how is that benefiting you?** Ease of requesting time off, finding coverage for shifts, and making it easy to navigate the scheduling & availability aspect of running a budget for all ages! It's helpful. ### 32. MakeShift makes organizing my department a breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Ron P. | Chief Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** The ease of adjusting my employee's schedules **What do you dislike about MakeShift?** Having to input each employee's shifts individually, as my staff work irregular hours I cannot see how this could be made any easier **What problems is MakeShift solving and how is that benefiting you?** Easy interpretation of varying shifts for all my employees Immediate access for my staff to view all changes to their shifts No ### 33. Shift Leader **Rating:** 5.0/5.0 stars **Reviewed by:** Jean A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about MakeShift?** I like to see everyone schedule in one place. **What do you dislike about MakeShift?** i would like to see the different cilas seperated by color. **What problems is MakeShift solving and how is that benefiting you?** Makeshift is helping me by letting all staff know that there is an opening is available. ### 34. Super Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Selina G. | Office Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about MakeShift?** I really like how easy Makeshift is to learn. You get a lot of training before using it, too. **What do you dislike about MakeShift?** I haven't found anything that I dislike about the program yet. **What problems is MakeShift solving and how is that benefiting you?** I can put schedules in for several weeks at a time. Also, if I change a schedule, it updates almost immediately. **Official Response from Amelia Wong:** > Thank you for your kind review Selina! It's great to hear that you loved our training! ### 35. Most difficult scheduling platform I have ever used. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** It is unfortunate, but I really don't have many positive things to say about makeshift. It is the most complicated and user-friendly scheduling platform I have ever **What do you dislike about MakeShift?** Having to toggle back-and-forth between employees and positions is difficult. Also, the way the schedule shows up in the app on my phone as a manager is very difficult to look at. In addition, and having to click a position after I have dragged and dropped something into position is an added step that makes no sense **What problems is MakeShift solving and how is that benefiting you?** None whatsoever ### 36. Easy Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about MakeShift?** Easy to use, easily upload new personnel. **What do you dislike about MakeShift?** Templates can improve.. copying schedule per employee would help **What problems is MakeShift solving and how is that benefiting you?** updating schedule, employees access to most recent updates, ability to exchange shift. ### 37. Very simple and easy to use schedule platform **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel M. | Swim Team Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** Preset schedules, easy tracking to view availability and time off **What do you dislike about MakeShift?** It is easy to use but could use a refresh to be a little easier to navigate and edit times **What problems is MakeShift solving and how is that benefiting you?** Allows us to easily schedule our staff and track coverage for our department needs ### 38. Really great scheduler! **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle W. | Youth Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** I love the swap shift function, it's very easy to coordinate changing shifts. **What do you dislike about MakeShift?** It would be great to add to my iPhones calendar **What problems is MakeShift solving and how is that benefiting you?** It allows less work for schedule as staff can work and swap shifts, and then schedule approves it. ### 39. Easy To Navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about MakeShift?** Makeshift is easy to navigate, Easily able to differentiate between staff members' shifts, Both desktop and mobile versions are very similar in terms of navigation. **What do you dislike about MakeShift?** Would like to be able to color coat each staff member's shifts, Have the option to not have the green availability boxes within the schedule (If staff are not available certain days, they should not show up on the schedule) **What problems is MakeShift solving and how is that benefiting you?** Consistently updating the app/desktop version, continually rectifying on going issues. ### 40. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2022 **What do you like best about MakeShift?** Audit trails are easy to review. Shift assignments and postings are easy. Moving shifts are easy between employees. **What do you dislike about MakeShift?** Wish multiple shifts could be assigned on the same day to a person to allow trading/tentative time off. Would be nice to sort staff per user vs by department. **What problems is MakeShift solving and how is that benefiting you?** Viewing available shifts to fill and staff knowing on their device rather than relying on paper. Real time acceptance/assignment of shifts. ### 41. Convenient and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Dakota W. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about MakeShift?** Straight forward and easy to use, user friendly **What do you dislike about MakeShift?** Sharing schedule to google calender feature is difficult to set up **What problems is MakeShift solving and how is that benefiting you?** Creating a easy to use platform to help keep myself and team organized ### 42. Good product, EXCELLENT customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Karen M. | Hospital Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about MakeShift?** Rapid response if questions. Implementation and training were fantastic. Very easy to use system. **What do you dislike about MakeShift?** Inability to sort employees by name or position **What problems is MakeShift solving and how is that benefiting you?** Scheduling and wage differentials ### 43. Makeshift G2 Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** It is fairly user-friendly. It was easy to set up a schedule and it allows staff to easily access and request shifts **What do you dislike about MakeShift?** The phone app is very sticky. When things get shifted by mistake, there is no un-do option **What problems is MakeShift solving and how is that benefiting you?** It allows a person to visualize the scheduling in a more colour fashion so it is easier to see what gaps need to be addressed **Official Response from Amelia Wong:** > Thank you for your feedback! We will be sure to pass along your comments to our product team. If you need any additional support, please feel free to reach out to us at support@makeshift.ca. ### 44. eh **Rating:** 2.0/5.0 stars **Reviewed by:** Rebecca W. | Operating Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about MakeShift?** I like that employees can check their schedule or request of from anywhere **What do you dislike about MakeShift?** I hate that there is no cut off for requests and that I can't block days. My schedule can be completed and not posted but because servers have the ability to request off they think they should be granted the request. **What problems is MakeShift solving and how is that benefiting you?** they aren't solving my issue, its why we are looking elsewhere ### 45. Very easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff D. | Director of Operations, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** Repeating weeks makes it quick and easy to use. **What do you dislike about MakeShift?** Can't think of anything that can be improved upon **What problems is MakeShift solving and how is that benefiting you?** Helping us accurately schedule our workforce week after week. ### 46. Great platform for scheduling, tracking hours & easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Laura H. | Executive Sous Chef, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** The ease of inputting schedules, creating templates and tracking hours **What do you dislike about MakeShift?** Onboarding of new employees and managers at times are difficult **What problems is MakeShift solving and how is that benefiting you?** None that I am aware of ### 47. Good product **Rating:** 5.0/5.0 stars **Reviewed by:** AARON Z. | Store Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** Ease of us. Very easy to figure out how to use. **What do you dislike about MakeShift?** Theres not much i dislike. Everything does what its supposed **What problems is MakeShift solving and how is that benefiting you?** Time management ### 48. fast, easy, made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about MakeShift?** it allows me to be able to move shifts around on short notice and the app instantly gives the employees a notification to see when they work next **What do you dislike about MakeShift?** I wouldn't say I like the support system **What problems is MakeShift solving and how is that benefiting you?** all of my scheduling my labor budget and helping me hit my goals within the company i work for to make my life much easier. ### 49. Makeshift is very user friendly but needs small fixes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about MakeShift?** Makeshift is very user friendly and easy to use for employees **What do you dislike about MakeShift?** From an administrative standpoint, there are certain things that I cannot view that a regular viewer can (dropping shifts) Also, I think that there should be a copy/paste template. **What problems is MakeShift solving and how is that benefiting you?** It is easy to use and easy for new hire employees to navigate the system. **Official Response from Elise Paulucci:** > Hi there! Thank you for your review. There is the ability for schedulers to copy and paste a schedule template for the week and I have included a link to our support article below to assist you further. If you would like some additional help with viewing dropped shifts please reach out to our support team at support@makeshift.ca and a member of our team would be happy to help you. ### 50. I don’t have the authority to institute any changes **Rating:** 2.5/5.0 stars **Reviewed by:** David F. | Director of a nonprofit, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about MakeShift?** It is convenient to operate my time card on my phone. It seems to be pretty reliable **What do you dislike about MakeShift?** The "break " button is very close to the "punch out " button. It creates a lot of mispunches that we have to correct every week. **What problems is MakeShift solving and how is that benefiting you?** No that I can see **Official Response from Elise Paulucci:** > Hi David! Thank you for your comments. MakeShift does have different levels of access within the Administrator view and it could be that your permissions just need to be adjusted. Please reach out to support@makeshift.ca and one of our Client Success Coordinators would be happy to assist you further. ## MakeShift Discussions - [What is MakeShift used for?](https://www.g2.com/discussions/what-is-makeshift-used-for) - 1 comment - [View MakeShift pricing details and edition comparison](https://www.g2.com/products/makeshift/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+02%3A00%3A29+-0500&secure%5Bsession_id%5D=3fe4c3e2-0614-4f43-9486-81ed93c53f76&secure%5Btoken%5D=1abbc3cae6bfed440f54148a5509f88b89ac029987c2489adc21411667e0b1fd&format=llm_user) ## MakeShift Features **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Additional Functionality** - Integrations - Mobility **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration ## Top MakeShift Alternatives - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (943 reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (388 reviews) - [HROne](https://www.g2.com/products/uneecops-hrone/reviews) - 4.8/5.0 (2,062 reviews)