--- title: Mailsuite Reviews meta_title: 'Mailsuite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 135 reviews by the users' company size, role or industry to find out how Mailsuite works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 135 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Mailsuite Reviews **Vendor:** Mailtrack.io **Category:** [Email Tracking Software](https://www.g2.com/categories/email-tracking) **Average Rating:** 4.6/5.0 **Total Reviews:** 135 ## About Mailsuite Mailsuite is the #1 free email tracker for Gmail, with over 1,5 million active users. FEATURES: - Email tracking - Personalized mail merge - PDF tracking - eSignatures - PDF watermarking - Screen recording - Polls Follow up with more accuracy. Find out the moment your emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only your normal Gmail interface. Add our intuitive checkmarks (✓✓) to your email for Gmail read receipts in your inbox. How to use our mail tracker app: ✓ means that your email has been sent, but not opened. ✓✓ mean that your email has been opened. EMAIL TRACKING FOR READ RECEIPTS - See which emails have been read - Stop asking if your colleagues read your emails - Access our dashboard and filter emails that have been ‘read’ or ‘not read’ MAILSUITE FREE - Free and unlimited email tracker for Gmail - Includes "Sent with Mailtrack" signature - Create and manage your mailing lists with Mailtrack Lists MAILSUITE ADVANCED - Extra information on email opens: how long ago and how many times - No Mailtrack signature - Mailtrack Campaigns: Send group emails up to 200 contacts at once - Link tracking - Real-time Gmail read receipts (desktop pop-up or by email) - Daily email tracking reports - Monitored replies for unanswered emails - Reminders - Last read: know if your recipient is engaged with your conversations - Email & phone support - Integrate it with Salesforce or your choice of CRM WHY MAILSUITE? - More than 5 million sign-ups - More than 100,000 customers - 4,5 stars (10,000 reviews) - Featured in Forbes, Mashable, Inc, Lifehacker, The Next Web, Product Hunt... - Used by professionals in: Uber, Yahoo, Harvard College, BBVA, Linkedin… - Safe: Audited by Google’s partner for optimal security ## Mailsuite Pros & Cons **What users like:** - Users find Mailsuite's **ease of use** remarkable, enhancing email tracking and organization effortlessly. (3 reviews) - Users love the **ease of email tracking** with Mailsuite, enhancing productivity and simplifying workflow management. (2 reviews) - Users value the **high accuracy** of Mailsuite in tracking emails, enhancing their overall experience. (1 reviews) - Users commend Mailsuite for its **easy implementation** , enabling a hassle-free setup that enhances email productivity. (1 reviews) - Users appreciate the **easy setup** of Mailsuite, making installation quick and hassle-free for effective email management. (1 reviews) - Helpful (1 reviews) - Simple (1 reviews) **What users dislike:** - Users are frustrated with **restrictive scheduling issues** in Mailsuite, limiting tracked email functionality on the pro plan. (1 reviews) - Users experience **slow performance** with Mailsuite, leading to a less efficient browsing experience. (1 reviews) - Users are frustrated by the **limitations of the pro plan** in sending tracked scheduled emails without upgrading. (1 reviews) ## Mailsuite Reviews ### 1. Best tool to track email **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek D. | Senior Manager Business Development , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Mailsuite?** Its ease to use and high accuracy to track emails **What do you dislike about Mailsuite?** Doesn't work with zoho mail but other than that I love it **What problems is Mailsuite solving and how is that benefiting you?** I work in b2b sales and it is very important to understand the clients intent, every time when client opens the email it gives me notification which help me to share the followup email. ### 2. AxiomPath Review of Mailktrack **Rating:** 5.0/5.0 stars **Reviewed by:** Junlee F. | Sr. Recruitment Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Mailsuite?** As a recruiter who has been a user of this for about 5 years across several companies, this helps me keep track of my emails with candidates, hiring managers, and clients (especially potential ones). It helps me to determine which candidate I should pursue. It makes my day-to-day more streamlined and efficient **What do you dislike about Mailsuite?** I just hope we are able to get the a full data aside from the email being opened. **What problems is Mailsuite solving and how is that benefiting you?** It helps me know which candidate has seen my email. It's like chatting with someone using messaging platforms. Knowing if they have opened my email helps me plan my next move as to how to engage that candidate. That also goes with the hiring managers and clients that I work with. ### 3. THE BEST TRACKER WITH THE BEST EFFICIENCY AND NO LAG **Rating:** 5.0/5.0 stars **Reviewed by:** Aadhar A. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Mailsuite?** its best part is that it integrates with gmail so perfectly along with its ease of implementation **What do you dislike about Mailsuite?** Nothing is least favourite all are great **What problems is Mailsuite solving and how is that benefiting you?** Accurate Email Tracking along with the Hot Conversation feature is so dope ### 4. MAILSUITE REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** ANUPRIYA S. | Sub Core Committe Head of Xavier's photography Society (Xposure) , Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Mailsuite?** Mailsuite is easy to use, mainly excellent for tracking emails which I have sent, and it also shows how many times the reciever has read the mail. **What do you dislike about Mailsuite?** This application cannot be used on a smartphone, and all the advanced features are available in the premium version. **What problems is Mailsuite solving and how is that benefiting you?** I can track multiple mails that I have sent and keep a track how many times it has been opened and at what time the receiver has received it and read the mail. It is a simple app that helps to make further decision of follow up mails. ### 5. My email tracker to check who reads my email! **Rating:** 5.0/5.0 stars **Reviewed by:** rogelyn t. | Coordinator at The CMO Network & Content Marketing Virtual Summit, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Mailsuite?** It helps me evaluate the effectiveness of my email strategy by tracking client engagement, allowing me to identify areas for improvement based on whether clients read our emails. **What do you dislike about Mailsuite?** Nothing to dislike, it helps our company a lot to be on track. **What problems is Mailsuite solving and how is that benefiting you?** Tracking if the receiver already read my email, so I know the next step should I take. ### 6. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Mailsuite?** It is very easy to implement and the integration is seamless and easy to use **What do you dislike about Mailsuite?** The only annoying thing is the number of pop-ups that appear if you don't have the paid version **What problems is Mailsuite solving and how is that benefiting you?** Reminds me to follow up with people after emailing them. ### 7. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nicodel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Mailsuite?** I like Mailtrack because it's simple to use and you can track every email you send. It can give you relevant information such as how many times your email was read or who read your email etc. **What do you dislike about Mailsuite?** The least helpful feature about Mailtrack is that they still don't enable the option or an application to use this program or synchronize it with your smartphone. **What problems is Mailsuite solving and how is that benefiting you?** Thanks to Mailtrack I'm able to track every email that I send and have information and details on how many times my email was opened or any link was clicked on and who of my recipients read the email. ### 8. Efficient Mail Tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Mailsuite?** The best think about mailtrack has to be its real time update when a person sees the mail. It is also very useful to know who has seen the mail and how many time each individual has seen a mail. The ability to track status every individual in a group mail is a gamechanger. **What do you dislike about Mailsuite?** There not much to not like about Mailtrack expect that its premium plans are a bit expensive,otherwise it is a great tool for tracking the status of cold emails. **What problems is Mailsuite solving and how is that benefiting you?** Since i'm into sales, Mailtrack has greatly helped me in knowing the status of my cold emails. It also provides reminder emails to remind us about the status of the emails sent. Great tool overall. ### 9. Email Tracker and Realtime Openers for Gmail **Rating:** 5.0/5.0 stars **Reviewed by:** Vimal M. | Project Head - Inside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Mailsuite?** It is helpful to know when & who opens your email from your recipient list. and also track how many times they open or forwarded to any other persons. Its rate is affordable. **What do you dislike about Mailsuite?** It is under evaluation so not found anything so far. Sometimes the track details did not provide for a few emails and it says "Email not tracked" but the rest of the functions are good. **What problems is Mailsuite solving and how is that benefiting you?** As it is helpful to know when & who opens your email from your recipient list. and also track how many times they open or forwarded to any other persons. However, Based on Mailtrack's reports we can communicate with the recipient. ### 10. Good email tracking tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Mailsuite?** I really like Mailtrack because you can receive read receipts, indicating when and where your emails were opened. This allows me to follow up at the right time. **What do you dislike about Mailsuite?** What I don't like about Mailtrack is that sometimes some clients block this type of extentions. As a result, there can be instances where email opens are not accurately tracked, leading to false positives or negatives in the tracking data. **What problems is Mailsuite solving and how is that benefiting you?** With Mailtrack I know when one of my customers receives and opens my email so I know after that when it's a good time to approach them based on the time of reception. ### 11. Good Experience with this Email Tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Ancel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2023 **What do you like best about Mailsuite?** The most helpful feature that Mailtrack has is that you can track clicks on links within your emails, allowing you to gauge the effectiveness of your links and content. **What do you dislike about Mailsuite?** What I don't like about Mailtrack is that email tracking may not work consistently across all email clients, potentially leading to inaccurate tracking results. **What problems is Mailsuite solving and how is that benefiting you?** Thanks to Mailtrack I'm capable now to make informed decisions about when to follow up on a customer, how to tailor my messages, and which customers are more engaged. ### 12. Awesome tool to track your outbound email campaign **Rating:** 5.0/5.0 stars **Reviewed by:** Jeetesh H. | Sales Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Mailsuite?** I can instantly see who opened my email and how many times. This gives me an idea to attempt for a follow up on the ones that I should go for immediately. **What do you dislike about Mailsuite?** If there can be a feature that can also reveal the email id of the person to whom the email is forwarded internally. But I guess that feature is not legal to build due to data privacy issues. **What problems is Mailsuite solving and how is that benefiting you?** Track who opened the email and clicked the link. ### 13. Outbound prospecting was never easy before this **Rating:** 4.5/5.0 stars **Reviewed by:** Divyam S. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Mailsuite?** It immediately tells me the who opened my email and how many times which gives me a clear indication of the prospect is interested in the content / email if its getting opened multiple times. **What do you dislike about Mailsuite?** It should have a feature where we can create a template from the system and do bulk emailing. **What problems is Mailsuite solving and how is that benefiting you?** Help in finding out who has opened the email or not. IF the prospect hs clicked on a particular link with in the email. ### 14. Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Ericka H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2023 **What do you like best about Mailsuite?** I really like working with Mailtrack because is a program that tracks all your emails and you can have real useful information regarding the effectiveness of your inbox **What do you dislike about Mailsuite?** I personnally think that the only feature that Mailtrack is missing is the option to track mails of follow up over the phone because when you send an email with you phone it does not work **What problems is Mailsuite solving and how is that benefiting you?** Thanks to Mailtrack I'm able to see if the recipient has read my email or if he has received it. It is super useful when you're contacting new leads and for email campaigns. ### 15. Best and affordable mail tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Mailsuite?** I love about Mailtrack the different options that the platform gives me to track emails for my clients and my internal team and the pricing is the best because is affordable. **What do you dislike about Mailsuite?** Well the thing that I don't like about this is that when you send emails from your phone if you use for example the gmail app then your email will not be tracked **What problems is Mailsuite solving and how is that benefiting you?** I use it to track on all my clients and to know if the new business leads email that I get from another platform receive my emails so I'm able to see if my emails are going to the right mail ### 16. Best tool for tracking your emails **Rating:** 5.0/5.0 stars **Reviewed by:** Angel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Mailsuite?** Well for me, Mailtrack is a snitcher because it tells you how many times the receiver has read your email and it's actually a great great tool to know if effectively the person received your email **What do you dislike about Mailsuite?** I don't like about Mailtrack whenever I use the application on my computer for outlook email; sometimes it presents bugs. However, it works well when I use it in the google browser. **What problems is Mailsuite solving and how is that benefiting you?** Knowing when someone read or received an email of mine is not a problem since Mailtrack exits because it tracks perfectly your email and this helps a lot on the email sending proficiency. ### 17. Been very handy i can see when my mail has been opened which is great to know when job hunting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Mailsuite?** Checking if mail received tracking first open. Resposivnes can see the frequency increase if i am about to get an offer its great!@@ **What do you dislike about Mailsuite?** Would love a once off payment option i despise subscription **What problems is Mailsuite solving and how is that benefiting you?** None atm just tracking ### 18. Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Mailsuite?** I highly recomment this extension because it's the best snitcher. You can know when anyone reads, seems and opens you email and it's good if you need proof of that **What do you dislike about Mailsuite?** About this software I don't like that it doesn't tell you who specifically read your email in case that you have sent an email to several people (to a list of emails) **What problems is Mailsuite solving and how is that benefiting you?** I bought the pro suscription because I tried the free one and loved it. I use it for my work email as well as my personal email. I can know when a recipient sees my email ### 19. Best email tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Mailsuite?** I like Mailtrack because I can have useful information on the traceability of my emails and know if I am sending them to the right address and increase levels of proefficiency **What do you dislike about Mailsuite?** The least helpful thing I find about this software is that there is no way that you can have that traceability when you're using your mobile like sending emails from the phone **What problems is Mailsuite solving and how is that benefiting you?** Like Insaid before this increases levels of productivity and efficiency because you know when your customer read or received your email. And the pricing is also reasonable ### 20. easy solution to track your emails in Gmail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Mailsuite?** Mailtrack is an easy solution to track the opening of your email from gmail. It effortlessly generates reports with timestamps **What do you dislike about Mailsuite?** Not much to dislike. Let's say that it is good for single to low number of receivers and not for big mail campaigns **What problems is Mailsuite solving and how is that benefiting you?** it helps me to check who read my emails and when ### 21. A great tool for outbound lead generation via Email campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Rounika J. | Senior Enterprise Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Mailsuite?** Open and read rate insights is the best according to me! **What do you dislike about Mailsuite?** Few limitations on integration and customization front. **What problems is Mailsuite solving and how is that benefiting you?** Outbound lead generation via email campaigns. ### 22. Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Mailsuite?** helped me track all of my emails, including attachments, and forward them to get sales **What do you dislike about Mailsuite?** My IT team rejected the use due to permissions **What problems is Mailsuite solving and how is that benefiting you?** Getting traction with targets for large deals we are working on ### 23. Best tracking and bulk email tool for me. **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Carla R. | Developer Programing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Mailsuite?** Knowing that a potential customer has opened your email and being able to make immediate contact when that happens is very good for business. **What do you dislike about Mailsuite?** I didn't find any disadvantages, but benefits. **What problems is Mailsuite solving and how is that benefiting you?** Knowing if the contact received the email, if the proposal email was opened. It helps me to close more deals. ### 24. My review for Mailtrack **Rating:** 5.0/5.0 stars **Reviewed by:** Anusha M. | HealthCare Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Mailsuite?** The best feature I found is we can get the reports daily, we cannot have to wait thinking that the mail is being opened or not. Also, we can get notified once a mail is opened by the receivers. **What do you dislike about Mailsuite?** I do not have any complaints about using this feature, It's a great feature and it's for free. **What problems is Mailsuite solving and how is that benefiting you?** Being notified every time a receiver opened a mail, I have applied to business email so that I can track whether it's opened or not. User friendly, we can apply to any type of device. ### 25. Best email tracking service **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshya Raj K. | Technical manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Mailsuite?** There are not much software or plugin are available for email tracking, but mail tracking is one of the best software, the options to check links and the counts of email opened are fantastic **What do you dislike about Mailsuite?** Sometimes it counts the self-clicked email as well, the mobile plugin can be improved further. **What problems is Mailsuite solving and how is that benefiting you?** I can track if my clines are opening the email or not or how many times the email, been opened. This helps me to have an idea of whether the person/party is interested or not. ### 26. Each & every email can be tracked easily **Rating:** 4.5/5.0 stars **Reviewed by:** Bikash P. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2021 **What do you like best about Mailsuite?** The most beneficial feature of Mailtrack is that it is highly capable of tracking every email sent. Amazingly, I get a notification whenever the recipient clicks and opens the emails I have sent. **What do you dislike about Mailsuite?** Though it also has an email attachment clicks tracking feature, its reporting is not entirely accurate as sometimes it fails to follow even the clicked and opened the attachment. And, another dislike is that it only works on Gmail. **What problems is Mailsuite solving and how is that benefiting you?** The entire experience with Mailtrack has been beneficial. Previously, I had no clue if the sent email has been ever checked or not, but now with this easy but powerful email tracking tool, I can track every email in real-time. Also, I can find out the engagement and interest of the recipient of my email through this tracking tool. ### 27. Mailtrack Delivers! **Rating:** 5.0/5.0 stars **Reviewed by:** Gary C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2021 **What do you like best about Mailsuite?** Reliable, easy to use. Mailtrack tells you if an email has been delivered and whether it has been delivered or not. Also can create reports for campaigns etc. **What do you dislike about Mailsuite?** The program does not seem to track bcc or cc`s. Not a huge deal; you just have to send emails one at a time. **What problems is Mailsuite solving and how is that benefiting you?** Mailtrack saves me money Part of my business is sending material out by email. Some clients would swear that they never received the materials. By installing Mailtrack, I could prove that not only did they receive the materials but had opened and read them. This cut down on refunds and resolved customer disputes amicably. All you had to do was send them the Mailtrack report. Result=dispute over. ### 28. Amazing Software **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2020 **What do you like best about Mailsuite?** I love that I know if someone read my email or not. It lets me know if I need to email again or call. It gives me invaluable data. **What do you dislike about Mailsuite?** If I send to multiple people software can't tell who opened the email. Also if I use my phone it won't work. Overall great software though! **What problems is Mailsuite solving and how is that benefiting you?** I just want to know if my clients and employees read my emails. Benefits are clear as day and they are indeed great benefits! ### 29. Great mailtrack **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge M. | Consultor de implantación estratégica y transformación organizacional, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Mailsuite?** Easy to install and quick and continuous feedback **What do you dislike about Mailsuite?** Little to add here, I went from the free part to the PRO, and honestly, it is a very useful tool. As a recommendation, it would be nice if the tool gave you visual feedback with indicators like: penetration (emails sent/emails opened), effectiveness (emails with links clicked/emails with clicks sent), etc. If you could have these indicators by months, even monitor some contacts you send to (example: seeing the effectiveness in opening links to members of a company you are working with gives an idea of the improvement in leadership and communication you are deploying with them). **Recommendations to others considering Mailsuite:** Great for tracking your actions both commercial and project MANAGEMENT with clients and teams. **What problems is Mailsuite solving and how is that benefiting you?** I realize the effectiveness of my business actions with clients and project tracking. Currently, with the "Campaigns" solution, it works very well for me, especially when I want to see the effectiveness of sending information about products and services. ### 30. GREAT WAY TO TRACK EMAILS! **Rating:** 5.0/5.0 stars **Reviewed by:** Fatima C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Mailsuite?** I work in education and with distance learning, I need to keep track of my students and make sure they read the emails I send to them or their parents for important paperwork and completing assignments. **What do you dislike about Mailsuite?** When sending an email to multiple participants, I wish it would tell me which participant opened the email instead of just sending a message saying "one of the participants read the email" **Recommendations to others considering Mailsuite:** If you are an educator, I definitely would recommend mailtrack. It helps in tracking emails from parents, students, and coworkers. **What problems is Mailsuite solving and how is that benefiting you?** The only problem is it not notifying me which participant opened the email. Benefits are the daily digests of which emails I sent is super helpful since i send so many daily. ### 31. One of the most helpful tools for lead engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Mailsuite?** This extremely easy to use tool can be added as an extension to your browser and lets you monitor how efficient your emails are. It informs you whether your email has been received, opened, and approximately how many times it has been read. It has different types of notifications (e.g you can choose to be alerted when your email is being checked frequently or when an email has been opened again after a long time). It has very reasonable pricing and the free version is good enough for a small business. **What do you dislike about Mailsuite?** Can sometimes give wrong reports about the number of times the email has been ready especially if it's sent to a group of people. **Recommendations to others considering Mailsuite:** This is a simple tool that can be installed as a browser extension. Not what you want if you are looking for a complex CRM tool. **What problems is Mailsuite solving and how is that benefiting you?** With the Mailtrack reports, I know now which customers are more interested in my services and that lets me focus on them. It also helps me guess which of my email are better at catching the attention of leads. ### 32. Perfect app for tracking customers behavior **Rating:** 4.5/5.0 stars **Reviewed by:** Seute I. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Mailsuite?** Activity dashboard of the app. It is very useful to track my customer's interest in my email or proposal. **What do you dislike about Mailsuite?** Actually this my first time that I am using this kind of app. So it is some kind a fascinating for me. I can't find any dislike till the time. **What problems is Mailsuite solving and how is that benefiting you?** Daily basis we need to send many emails to our new clients as well existing clients. We includes our product links as well in those emails. So by this app & its activity board we got to know our client activity that how many times he read the email, How many he times he opened our product link. We treat our customer by their activity. ### 33. Best ever Mail management Application **Rating:** 5.0/5.0 stars **Reviewed by:** Lovish S. | Placement Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Mailsuite?** A dashboard which keeps track of all my mails, when it is seen and how many times. It sends me a notification after 24 hours if the mail is not read. It provides a link click report as well. **What do you dislike about Mailsuite?** There is particularly nothing to hate about this application. So neatly designed and I use it daily. **Recommendations to others considering Mailsuite:** I would highly recommend this product. **What problems is Mailsuite solving and how is that benefiting you?** Being a University student, I send a lot of mails. I send mails for assignment submission, professional meeting, apply for internships and lot more. I am the kind of person who uses his mail more than WhatsApp. This application comes right there. It helps me keep a track of all my mails. ### 34. This is the best email tracking I've ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Todd B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2020 **What do you like best about Mailsuite?** The best thing about this product is getting real time notifications when my emails are opened. I also like the weekly reports on my emails that were opened and clicked on. **What do you dislike about Mailsuite?** I also use Salesforce and when I open an email that has been sent in salesforce, it activates the opened email notification as if the customer is opening the email. I'm sure they are working on this issue. **What problems is Mailsuite solving and how is that benefiting you?** I am now able to verify that my customers are actually seeing my emails. Which means no more wondering if my customers and potential customers are getting my emails. ### 35. Email tracking software in order to build sales strategy **Rating:** 4.5/5.0 stars **Reviewed by:** Marina V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about Mailsuite?** It makes it possible to see how many times the emails of the sales team were read. With the information about the interest of the customer, we can offer some attractive options that satisfy the requirement of the clients. It is helpful in the reverse situation as well, we do not lose much time in case we see the potential client is not interested in the service we sell. **What do you dislike about Mailsuite?** I have nothing to say about the cons of the software,. It pretty meets all the requirement of mine **Recommendations to others considering Mailsuite:** Your marketing team has the approach of insisting that annoys the customers a lot **What problems is Mailsuite solving and how is that benefiting you?** It helps to track the emails, to measure how much interest the clients have that leads to making the suitable offer which is convenient for the company profile of the potential customer. ### 36. Been using Mailtrack for years **Rating:** 5.0/5.0 stars **Reviewed by:** Dean W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2020 **What do you like best about Mailsuite?** Mailtrack can be used as a browser extension to track your emails. The extension gives complete information about when and how many times the email you'd sent was opened. The type of device from which the recipient opened the message is visible. **What do you dislike about Mailsuite?** You have to manually delete the Mailtrack symbol under every email you write and every time you delete it you get a pop-up recommending you to buy premium. It is really annoying but I guess it's a small price to pay for free service. **Recommendations to others considering Mailsuite:** If you are looking for a reliable and free solution Mailtrack is the best choice for you. **What problems is Mailsuite solving and how is that benefiting you?** Now I always know if my email has been received and if it has caught the interest of the recipient. ### 37. Easy to install and very useful **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa S. | Business intelligence, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2020 **What do you like best about Mailsuite?** It shows almost in real time the opening of the email and then shows the number of times the email was read, and I receive a report with the openings of the emails from the previous day. Very useful tool for the commercial team, market intelligence, or simply to understand who gives more importance to your emails within the team. **What do you dislike about Mailsuite?** In the version I use, when I send an email with more than one recipient or with a copy, I get confused about who and when opened the email. Maybe the Pro version doesn't have this problem. **What problems is Mailsuite solving and how is that benefiting you?** I can approach the person who I know is aware of the matter because they have already opened the email. ### 38. An excellent way to verify my communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2020 **What do you like best about Mailsuite?** The ease of handling and operation, the quality of performance in Gmail, its notifications, and the response speed. You no longer have the doubt of whether your email was seen or not, considering the possibility that some email might go to the Spam folder. Certified communication. An excellent opportunity for all group email sends where we need to confirm the receipt of the sent material in a timely and proper manner. **What do you dislike about Mailsuite?** That it doesn't work with Safari or with Mail on Mac OS. Apple users are looking forward to it with great anticipation. **Recommendations to others considering Mailsuite:** Make use of the free version to verify the quality of the product and service. In a few days of testing, you can verify the usefulness of the application. The simple fact of observing the confirmation of the reception and reading of all your messages encourages you to seek improvement in the quality and quantity of information offered by Mailtrack. Its constant feedback allows you not to forget any of the messages sent and thus be closer to your clients. Without a doubt, in these times where communication is so relevant, Mailtrack takes us a step further. **What problems is Mailsuite solving and how is that benefiting you?** The tracking of my clients' receptions and responses. No more doubts about unwanted emails. The doubt about the reception and reading of an email message is completely resolved. Having the possibility to correct any error almost in real time. A constant verification that the communication is being effective. ### 39. Mailtrack Analysis in Client Prospecting **Rating:** 5.0/5.0 stars **Reviewed by:** Raiana H. | Professional Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Mailsuite?** Being able to analyze the email open rate and the hottest ones, opened more frequently. It helps a lot to measure the interest of new customers. **What do you dislike about Mailsuite?** The Mailtrack screen is large and takes up a lot of the screen when I open a tracked sent email. **Recommendations to others considering Mailsuite:** "Excellent for client opening analysis and allows other measures based on the generated data." **What problems is Mailsuite solving and how is that benefiting you?** I can perceive that talking with clients is being considered, and when they don't open an email or forget it, I send a new email or use another communication channel. ### 40. The best program for email tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Gomez Silva R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Mailsuite?** With this program, I can track emails when I'm not sure if the recipients read my emails or not, and besides, the notifications when they read an email I sent are in real-time. **What do you dislike about Mailsuite?** although they could add more features for email **What problems is Mailsuite solving and how is that benefiting you?** I have been able to know when they read my emails and how many times, and I have also been able to know if they are going to respond to me or not. ### 41. MailTrack has made my life easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Mailsuite?** Not knowing if someone has read your e-mails or not is very annoying, specially, if it is an important or urgent message. Some people claim, that they did not receive an e-mail, so with this tool, I can proof, that they have read it! It is easy to use and it completely meets my needs. **What do you dislike about Mailsuite?** I haven't found something jet that I dislike about MailTrack. **Recommendations to others considering Mailsuite:** This is a very easy tool to install, setup and use. It does what it says, it can do and will make your life much more easier. **What problems is Mailsuite solving and how is that benefiting you?** Some people claim, that they did not receive an e-mail, so with this tool, I can proof, that they have read it or at least I am certain, that they received it. ### 42. Know when important emails are read! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom T. | Freelance Scheduler, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Mailsuite?** Instantaneous notice of when an email is read. No more "I didn't get it" or "I haven't seen it yet". **What do you dislike about Mailsuite?** With the free version, recipients know they are being track because of the logo. **Recommendations to others considering Mailsuite:** If your business relies on email for timely responses, Mailtrack is a must. Mailtrack will tell you the instant the email is opened and/ a report is generated on your timetable as to those emails that haveyet to be opened. **What problems is Mailsuite solving and how is that benefiting you?** Faster response to emails because a valid follow-up can be sent if no immediate esponse. ### 43. It is an excellent service. **Rating:** 5.0/5.0 stars **Reviewed by:** Inflatex B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Mailsuite?** The almost instantaneous notifications informing that the email was read make me receive a response increasingly faster about what I sent. **What do you dislike about Mailsuite?** Unnecessary repetition of read email notification. **Recommendations to others considering Mailsuite:** It will help a lot when having control over unread emails. **What problems is Mailsuite solving and how is that benefiting you?** Before, there was a lot of delay in knowing whether the emails were read or not. Email delivery ### 44. USE MAILTRACK! AWESOME TOOL! **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie S. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Mailsuite?** Transparency so I can target specific prospects in real time. I know when they read my emails, click links, etc so I can time up my responses efficiently. **What do you dislike about Mailsuite?** Nothing. It's not intrusive. Not clunky. Not complicated. I love everything about it. **What problems is Mailsuite solving and how is that benefiting you?** I've solved the problem of knowing when the best time is to reach out to customers. I can now know exactly when they click links or read my emails so I can reach out at the right moment to capture the most attention. ### 45. Great for organizing customer prospecting! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2020 **What do you like best about Mailsuite?** With MailTrack, you can have a better view of the effectiveness of your client acquisition actions, understand which emails have better visibility, and maintain control over how you manage these sends. **What do you dislike about Mailsuite?** The possibility of the person being able to "block" Mailtrack. **Recommendations to others considering Mailsuite:** I think it's very valid if you need to track your emails. **What problems is Mailsuite solving and how is that benefiting you?** The visibility problem. With it, I can understand when a person was impacted and didn't want to respond, and I control the response time I will give to that email. The same with those who haven't read it, I can get in touch to check what happened. In addition to ensuring that important emails are read. ### 46. Easy Way To Check Emails Read or Not **Rating:** 5.0/5.0 stars **Reviewed by:** Ashok K. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2020 **What do you like best about Mailsuite?** It provides me the information that my emails has been read or not. Based on this I can make the further steps to reach the customers. **What do you dislike about Mailsuite?** It works only on desktop, not on the phone. While it is available for Gmail. It will be great if it can be used with other email hosting services too. **Recommendations to others considering Mailsuite:** Mailtrack does take a lot out of the anxiety over this question, "did he or she read my email or not?" So make yourself free from these burdens. **What problems is Mailsuite solving and how is that benefiting you?** It helps to know the current status or priority given to your emails and based on this data you can craft the catchy subject line and body of the emails to get the expected result. ### 47. I like knowing everything **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Mailsuite?** It has become crucial to me to know if the people are interested in what I´m sending them **What do you dislike about Mailsuite?** I like sending my emails in the apple mail app of the computer or by Safari, I don´t like Chrome that much, and the extension didn´t work a time or two **What problems is Mailsuite solving and how is that benefiting you?** I can know by the instant if the people are interested by what i am sending them (by knowing how much it took for them to open it and how many times they did open them) ### 48. The tool is perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Vinícius Augusto Cezar T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Mailsuite?** Real-time email alerts; A specific category for opened emails; The report at the end of the day with % of emails opened. **What do you dislike about Mailsuite?** Nothing to complain. The tool is perfect. **What problems is Mailsuite solving and how is that benefiting you?** I can be more direct in my follow ups, going straight to people who have read my emails ### 49. Excelent **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo B. | Repartidor, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2020 **What do you like best about Mailsuite?** It creates 2 folders separating the mail for confirmation of reading **What do you dislike about Mailsuite?** That you have to pay for the pro version **What problems is Mailsuite solving and how is that benefiting you?** I resolve having confirmation an any mail without pay a Domain Benefits: it confirms the reception of important mails ### 50. Great way to track your Mail! Keeps everything o **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2020 **What do you like best about Mailsuite?** Mailtrack shows you when your customers are opening emails so you're never left guessing if they saw it. Keeps us very organized and efficient. Also lets us know when followups might be too much as we were reaching out over and over again and the customer was ignoring the emails. We knew that they opened them!! **What do you dislike about Mailsuite?** Sometimes the notifications are a bit much but that's not a real mailtrack issue but more internal. I'd like to see everyone use a tool like this as it eliminates a lot of follow up emails. **What problems is Mailsuite solving and how is that benefiting you?** Able to track when the customers are opening and reading emails. This has been a huge help in communication with customers. ## Mailsuite Discussions - [Can I use MailTrack for my personal issues? Like, talk to my friends, because I really liked it, no, by the way, I literally loved!!!](https://www.g2.com/discussions/32680-can-i-use-mailtrack-for-my-personal-issues-like-talk-to-my-friends-because-i-really-liked-it-no-by-the-way-i-literally-loved) - 1 comment, 1 upvote - [What is the best email tracking software?](https://www.g2.com/discussions/what-is-the-best-email-tracking-software) - 1 comment - [View Mailsuite pricing details and edition comparison](https://www.g2.com/products/mailsuite/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A40%3A56+-0500&secure%5Bsession_id%5D=fc4eb5b9-2e85-41c5-b26a-e2fe9c3a3358&secure%5Btoken%5D=8024f029eb35fe201764cb9bbf588acc1edc3753666d2e9028fa841dda760e91&format=llm_user) ## Mailsuite Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) ## Mailsuite Features **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions ## Top Mailsuite Alternatives - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,438 reviews) - [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) - 4.4/5.0 (799 reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - 4.6/5.0 (416 reviews)