--- title: Mailsuite Reviews meta_title: 'Mailsuite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 135 reviews by the users' company size, role or industry to find out how Mailsuite works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 135 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Mailsuite Reviews **Vendor:** Mailtrack.io **Category:** [Email Tracking Software](https://www.g2.com/categories/email-tracking) **Average Rating:** 4.6/5.0 **Total Reviews:** 135 ## About Mailsuite Mailsuite is the #1 free email tracker for Gmail, with over 1,5 million active users. FEATURES: - Email tracking - Personalized mail merge - PDF tracking - eSignatures - PDF watermarking - Screen recording - Polls Follow up with more accuracy. Find out the moment your emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only your normal Gmail interface. Add our intuitive checkmarks (✓✓) to your email for Gmail read receipts in your inbox. How to use our mail tracker app: ✓ means that your email has been sent, but not opened. ✓✓ mean that your email has been opened. EMAIL TRACKING FOR READ RECEIPTS - See which emails have been read - Stop asking if your colleagues read your emails - Access our dashboard and filter emails that have been ‘read’ or ‘not read’ MAILSUITE FREE - Free and unlimited email tracker for Gmail - Includes "Sent with Mailtrack" signature - Create and manage your mailing lists with Mailtrack Lists MAILSUITE ADVANCED - Extra information on email opens: how long ago and how many times - No Mailtrack signature - Mailtrack Campaigns: Send group emails up to 200 contacts at once - Link tracking - Real-time Gmail read receipts (desktop pop-up or by email) - Daily email tracking reports - Monitored replies for unanswered emails - Reminders - Last read: know if your recipient is engaged with your conversations - Email & phone support - Integrate it with Salesforce or your choice of CRM WHY MAILSUITE? - More than 5 million sign-ups - More than 100,000 customers - 4,5 stars (10,000 reviews) - Featured in Forbes, Mashable, Inc, Lifehacker, The Next Web, Product Hunt... - Used by professionals in: Uber, Yahoo, Harvard College, BBVA, Linkedin… - Safe: Audited by Google’s partner for optimal security ## Mailsuite Pros & Cons **What users like:** - Users find Mailsuite's **ease of use** remarkable, enhancing email tracking and organization effortlessly. (3 reviews) - Users love the **ease of email tracking** with Mailsuite, enhancing productivity and simplifying workflow management. (2 reviews) - Users value the **high accuracy** of Mailsuite in tracking emails, enhancing their overall experience. (1 reviews) - Users commend Mailsuite for its **easy implementation** , enabling a hassle-free setup that enhances email productivity. (1 reviews) - Users appreciate the **easy setup** of Mailsuite, making installation quick and hassle-free for effective email management. (1 reviews) - Helpful (1 reviews) - Simple (1 reviews) **What users dislike:** - Users are frustrated with **restrictive scheduling issues** in Mailsuite, limiting tracked email functionality on the pro plan. (1 reviews) - Users experience **slow performance** with Mailsuite, leading to a less efficient browsing experience. (1 reviews) - Users are frustrated by the **limitations of the pro plan** in sending tracked scheduled emails without upgrading. (1 reviews) ## Mailsuite Reviews ### 1. Control in sending emails through delivery notifications. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel C. | seguridad Corporativa, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2018 **What do you like best about Mailsuite?** This application consists of sending electronic mails, that is, it allows us to know which people opened the sent mail, informing us by means of a notification where the email that has just read the information as well as date and time of sending is displayed, which allows to keep track of the emails we send. **What do you dislike about Mailsuite?** I really think it's a great application, so I do not get any negative aspect but rather helped me to know that people really read the email I sent helping me to purge those contacts that are not interested in the information and at the same time be calm to know when a contact received the information in this way to avoid wasting time in the new mail remail. **Recommendations to others considering Mailsuite:** It is recommended for people who handle a volume of mail or that by its degree of importance merits knowing when the person received the information, adapts quickly to the email, helps to make my work easier because knowing when the person received the information I can focus on those who really value the information by sending a notification regardless of the time of shipment will arrive a message informing when it was seen. **What problems is Mailsuite solving and how is that benefiting you?** I use this application on a daily basis to identify when the recipient received the information in order to be calm knowing that the information arrived on time saving time in having to make a new return, in my work I must send at the end of the day the daily inflows generated in the store to my superiors, I hope that I receive the notification to retire and I go home quiet knowing that the information was received. ### 2. Multiple benefits for sending electronic mail. **Rating:** 5.0/5.0 stars **Reviewed by:** sandra r. | Representante de ventas, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2018 **What do you like best about Mailsuite?** I define my use of this application in simplicity and speed, I simplify my work by saving time knowing that people paid attention to my information and read the information and rapids because I can know in real time that people are interested in my information and took time to read it. **What do you dislike about Mailsuite?** It is very easy just to make a brief registration and have an email you can enjoy these benefits if the company has several teams, this application offers several plans according to demand, to know when a customer has read my information I think fantastic, I dedicate more time to potential customers and at the same time discard that series of people who in some way or another are not interested in the service by removing them from the database. **Recommendations to others considering Mailsuite:** I recommend the use of this application for the advantages it offers especially for my area are the sales, to send mail and get to know that people read my information I can get faster to people who really feel an interest in knowing the services that we offer, reinforcing my activities to these people, since I use this application I have surrendered more time and I have seen reflected the increase of the sales when dedicating me only to the people that eftively attend to the reception of my information. **What problems is Mailsuite solving and how is that benefiting you?** I love the rapids and veracity with which you inform me after an email once a recipient has read the information sent, it is practical and reliable, its use does not interfere with the normal use of my email. ### 3. Allows me to keep track of the emails I send. **Rating:** 4.0/5.0 stars **Reviewed by:** Vigni C. | Profesor, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2018 **What do you like best about Mailsuite?** Sending and receiving messages plays a very important role and if we add the option of knowing the people who receive and read the information is great, with Mailtrack I can monitor my emails every time I make a shipment this application informs me when The recipient received my information saving time. **What do you dislike about Mailsuite?** The use is very easy every time we send a message this sends us an email informing us each time the other person has received our information, which allows me to discard between the people who really value our information and those who did not, previously lost a lot time since I sent a message several times thinking that the person had not received it but the answer was that simply omit my emails now with this application I know first hand the people who receive and read my information. **Recommendations to others considering Mailsuite:** I recommend the use of this application for all people and organizations that must send electronic mail every day, especially when it is handled through databases that are mass mailings using this program can save time investing in some other activity being reflected in the performance of the productivity. **What problems is Mailsuite solving and how is that benefiting you?** For this application to report the reception of a message, it does not matter the time in which the initial message originated, so it can take a long time to inform us if the person reads it late, it is safe and reliable, this program makes Take better control in my email. ### 4. Email Tracking with MailTrack **Rating:** 4.5/5.0 stars **Reviewed by:** Krunal K. | Software Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2018 **What do you like best about Mailsuite?** Mailtrack is very useful software for track email.We can know and get realtime notification email when receiver opened and read email.We can get date and timestamp in notification email.Mailtrack is very easy to use.Mailtrack provide addon for chrome and firefox browser.The best thing of this software is that we can track unlimited email in free plan.Mailtarck works with Gmail desktop and android both platform. **What do you dislike about Mailsuite?** Mailtrack software works only with Gmail but not with any other email application.Mailtrack premium plan is very costly.Mailtrack should provide more feature for email tracking. **Recommendations to others considering Mailsuite:** Use Mailtrack software with Gmail for email tracking. **What problems is Mailsuite solving and how is that benefiting you?** We can track our client email using Mailtrack very easily.When client read and open our sent email we can get realtime notification email with Mailtarck.We can track unlimited email in free plan we dont need to pay anything. ### 5. A useful tool to have around **Rating:** 5.0/5.0 stars **Reviewed by:** Aman T. | Manager Strategic Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2017 **What do you like best about Mailsuite?** This is a tool that will help you keep track of your emails very precisely. See delivery check, read check, read again notification and that makes it the best tool. It integrates very well with gmail. Never had any issues using this tool, no lags or hanging problem, no downtime at all, read receipt or read notification in this case is very instant. Provides information if an email is read multiple times by a recipient which certainly helps in providing insight if the recipient is interested in your message and the proposition it carries. Moreover, the recipient wont know that the sender is receiving updates about every time he or she reads an email. I see this as a very useful tool for my profession and will very likely suggest to every one. I have implemented it throughout my team and off course we have achieved better results with mailtrack. **What do you dislike about Mailsuite?** Nothing to dislike. Simple and elegant. This is the simplest tool you can have to track your emails. Integrates well and keeps users updated with track reports. **Recommendations to others considering Mailsuite:** If you are looking for a tool that can keep track of mails this is the one for you. Wait till you see few more features and assess how useful it can be. **What problems is Mailsuite solving and how is that benefiting you?** I can keep track if my mail is read and how many times it is read. Provides insight if the candidate is interested in the message. ### 6. The most precise mail tracking add-on **Rating:** 5.0/5.0 stars **Reviewed by:** Angela B. | Wedding Planner, Recreational Facilities and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2018 **What do you like best about Mailsuite?** With mail track it's very easy to learn whether the recipient has opened your email or not. This is a great way to know when, how and if you should follow-up on the conversation. **What do you dislike about Mailsuite?** Notifications are not always correct or timely. Otherwise, it's absolutely great. **Recommendations to others considering Mailsuite:** Mail tracking is a real lifesaver in email communication. If you're not using one, you should be. **What problems is Mailsuite solving and how is that benefiting you?** With Mailtrack I always know if clients or partners have opened the messages I've sent them. This helps to make sure that the important information has been read and will be reacted upon accordingly. ### 7. Mailtrack is a powerful tool to calm your anxiety **Rating:** 4.0/5.0 stars **Reviewed by:** My N. | Tax Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2018 **What do you like best about Mailsuite?** Mailtrack is very helpful in checking if your email reaches the recipient. I use it every single time I send out an email, because I tend to get very impatient if I have not heard from the recipient. I do not know if I can cmmunicate the information or not. With Mailtrack I know if they receieve and read my emails yet, which means if my information is delivered to the person yet. I also recommend Mailtrack to a lot of college students, because they are the one who should use Mailtrack first!! when applying for jobs, it will help with anxiety when you dont hear from an employer. Using mailtrack, you know whether the manager/employer is too busy and havent had time to read your email, so you should follow up with them. Or they just simply ignore you. Or you just have not reached them yet. Mailtrack comes in so handy in the application process/job searching process. **What do you dislike about Mailsuite?** Only one thing. It has ad :( I know I am enjoying it free so ad should be a normal thing. But it seems like Mailtrack has more ads than other free software (different functions though). Every email ad pops up and I have to turn it off. MAiltrack is still wonderful for its help though. It's just it will get so much better if it's without ad. I know I am asking for a lot. **What problems is Mailsuite solving and how is that benefiting you?** Like I said above, I have been using mailtrack to make sure if my information is communicated. I get very unproductive if I cannot be sure if the other person hears what I want to communicate. ### 8. Improving my messaging and response rate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Mailsuite?** I like that I can see who has opened my emails and with what frequency. This allows me to decipher whether it's my messaging or the audience that needs improvement. For example, I can try different email subject hooks to find which gets a greater response rate -or- simply identify who from my clients and partners are the most engaged with me. Those who aren't engaged, I will be able to see and follow-up with either in-person or over the phone. I can tailor my service and work to their needs better. **What do you dislike about Mailsuite?** Although I love the data and intel I'm provided, I dislike having to remove the MailTrack link every time I send an email. Additionally, in Outlook, when I receive an email from a colleague using MailTrack, their "image" doesn't download, which aesthetically bothers me. These may be things I need to change in my settings but those are the only "issues" I have with the product. Additionally, I am unable to track multiple emails sent in a mail merge (for example). Lastly, I found that the individual "unread" emails added to certain conversations were just static and unnecessary. **Recommendations to others considering Mailsuite:** If you are not getting a good response or read rate, try different titles to experiment with what gets a higher response! **What problems is Mailsuite solving and how is that benefiting you?** I can tailor my messaging much better and attain a higher read-rate with MailTrack. I can also tailor my mode of communication with certain clients and partners to better suit their learning and response needs. ### 9. MailTrack email tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2017 **What do you like best about Mailsuite?** I like that I can view when and how many times a client or contractor read and email or clicked a link. This has helped us in collecting invoices, closing sales, and ensuring proper training of contractors (we can see if they read the training materials). The cost for mailtrack is only $50 a month, a small fraction of the cost of what we used to use -- Hubspot. We aren't paying for more than we need, and can use that money elsewhere on things like our event management software or our CRM. **What do you dislike about Mailsuite?** A big issue is that we cannot track through Gmail and there is no mail app. Another problem is that if there are more than two recipients, we do not know who read the email. **What problems is Mailsuite solving and how is that benefiting you?** We can close faster and see if someone is more interested in one service than other based on amount of clicks to links. ### 10. Mail track **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2018 **What do you like best about Mailsuite?** I like that it'll show me whether or not someone read my email **What do you dislike about Mailsuite?** Dislike that in the free version it won't tell me exactly who read my email if there are multiple people copied **What problems is Mailsuite solving and how is that benefiting you?** I use mailtrack to ensure that interns and freelancers are receiving my emails ### 11. Best entry level solution to mail tracking! **Rating:** 4.5/5.0 stars **Reviewed by:** Van Thu N. | Founder and Brand Builder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2017 **What do you like best about Mailsuite?** Their customer service is great. They had a deal where if you signed up for premium it is good for three different emails. For such a great deal! I didn't know how to apply the extension to three separate emails without opening new accounts with Mailtrack so I contacted their support team and they were quick to respond and sent me clear instructions. **What do you dislike about Mailsuite?** If there are multiple people on the email, it's hard to tell who opened it unless the recipient also has Mailtrack. But if they have a mail tracking blocker than there's no way to know if they opened the email. That has been a problem when my business partner previously had a blocker and I didn't know if he read my email or the prospective client. So he had to remove his blocker so I can distinguish between people who opened it. Mailtrack is a good basic mail tracking app, there are better ones that are more robust, but costs more than double. The free version comes with their watermark and of course, I prefer people not to know I use Mailtrack unless it's someone from my team. So I upgraded to premium to remove the watermark. **Recommendations to others considering Mailsuite:** It's a great entry-level solution for your team in improving communications and the sales process. That way, you don't annoy someone who hasn't had a chance to open your email and you can tell if someone is just ignoring you or putting your email on the side burner so you can follow up at the right time. This app helps me determine their behavior (how frequently one checks email and how soon they open after I send) and if I want to work with this person and if they are trustworthy. **What problems is Mailsuite solving and how is that benefiting you?** This is a great Gmail app extension. It helps me know when to follow up with people and instead of wondering if they've read my email or not, Mailtrack alerts me in real time on my desktop and in my email if they've opened my email or clicked on the links I sent. No more guessing on my end and it helps with the sales process. It's much more affordable than other apps. Great for small businesses and start-ups. ### 12. A great tool to help with cool or cold sales leads **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2017 **What do you like best about Mailsuite?** Ability to track opens! This is a really great tool for companies looking to generate new sales and particularly if you are a company who has very little product identification and/or word of mouth generated. **What do you dislike about Mailsuite?** The sentence you have to delete at the end of the email that states "sent with mailtrack" - totally defeats the purpose **Recommendations to others considering Mailsuite:** If you are start up or just beginning business, relying on word of mouth and email marketing as well as sales, instead of an already loyal foundation, this is extremely helpful to not wating your time and knowing who will at last give you clicks/interest and a better probability of a close. **What problems is Mailsuite solving and how is that benefiting you?** Reaching out to cool or cold leads and being able to identify warmer ones ### 13. The best email tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2018 **What do you like best about Mailsuite?** Is one app that just only make that, track emails. Its simply and for me is a good thing. **What do you dislike about Mailsuite?** If you configure good the notifications there are any problem **What problems is Mailsuite solving and how is that benefiting you?** As exemple for budget proposals. ### 14. Brilliant - wish I had found it sooner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2017 **What do you like best about Mailsuite?** Ease of use. Helps with sales efforts in that we know when is an appropriate time to reach the user for the second time. **What do you dislike about Mailsuite?** I wish there was a way of having email received the confirmation sent to a different email. The current process makes the inbox cluttered. If Mailtrack is reading this review, please consider giving the user a different email account option to receive these notifications from Mailtrack **Recommendations to others considering Mailsuite:** Excellent service and super easy to use! **What problems is Mailsuite solving and how is that benefiting you?** It helps me track when a colleague or client has opened my first email. If an email has not been read for a few days I know that I should follow up and make sure they received my emails ### 15. I love it **Rating:** 4.0/5.0 stars **Reviewed by:** Nancy (Anne) H. | Owner/Principle, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Mailsuite?** Takes the mystery of out email delivery and response. Great tool. **What do you dislike about Mailsuite?** A bit buggy. Sometimes it just disappears for no reason at all (that I can tell.) **Recommendations to others considering Mailsuite:** I don't because I don't want them to know about it yet, If people know their emails are being tracked it skews the results. A Catch 22 for Mailtrack. Sorry to say. **What problems is Mailsuite solving and how is that benefiting you?** Who and when someone opens my email ### 16. Simple, great email tracking right within gmail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2017 **What do you like best about Mailsuite?** Very integrated, shows you the read/clicked status right within gmail. Can see when, how many times they opened on which devices, also what links they clicked **What do you dislike about Mailsuite?** A couple times it has not worked until I restarted my Chrome. Would be nice to see who has opened when there are multiple senders, but I think this is a technological problem that is impossible to solve without sending the email once to each person. **What problems is Mailsuite solving and how is that benefiting you?** Seeing if clients have opened proposals, how ,many times they click on a link. ### 17. "Gives me better insights in real time!" **Rating:** 4.0/5.0 stars **Reviewed by:** Dhruv D. | Vice President, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2017 **What do you like best about Mailsuite?** The response rate is really fast, i usually use it to send mail of collaboration. The feature that tells the time after which the mail was read and how many times my mail actually opened, gives me really a good picture of whether the receiver will be a conversion or not! **What do you dislike about Mailsuite?** The thing i dislike about mail track is even when i open the mail , i attached mailtrack with, it gives me an alert for the same, which often collides with the very motive of the extension. **Recommendations to others considering Mailsuite:** really awesome extension for all people in the sales and collaboration sector of any company! **What problems is Mailsuite solving and how is that benefiting you?** I being a part of Entrepreneurship Cell, have to shot mails for collaborations and partnerships etc. This Tool hence plays an essential role in doing the same. ### 18. See who and when somebody read your mails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2016 **What do you like best about Mailsuite?** About how efficient MailTrack is, we send tons of mails to contacts, clients, students, suppliers and with this tool can tell who take the time to open and read our e-mails and who just ignored them. Helps alot to keep our database updatated. I also like that Mailtrack has the free option for use the product. Passing the mouse over the green double check shows the time the person read the e-mail and the time and how many times read it, that option is more useful that people can imagine. **What do you dislike about Mailsuite?** At first was not very happy about the "mark": send with Mailtrack, but then we realize in the company that if people see it in their e-mails going to know that we are tracking our customers and suppliers and would think twice about ignoring our e-mails, it changed things for us. Having some problems with e-mails open with Outlook, the tracking didn't work and issues also with e-mails open with a different mail that is not Gmail. With Gmail works perfect. **Recommendations to others considering Mailsuite:** Good for big companies, small companies, small bussiness, personal use. If you want to know if people read your e-mails, then use Mailtrack. **What problems is Mailsuite solving and how is that benefiting you?** We had problems with a costumer, needing a certification of payments, we didn't know if they were reading the e-mails or what, that was the firts time use Mailtrack, thanks to that, could see the customer saw all the e-mails, but just decide ignore them. ### 19. Very useful and informative software I have ever used for tracking mails **Rating:** 4.0/5.0 stars **Reviewed by:** Belal H. | Content Writer, SEO Specialist and Graphic Designer, Outsourcing/Offshoring, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2017 **What do you like best about Mailsuite?** Its outstanding feature to inform the time when any mail is opened **What do you dislike about Mailsuite?** I don't like its ad part that disturb me. **What problems is Mailsuite solving and how is that benefiting you?** I'm solving email marketing problems with MailTrack. Its awesome features to inform the time when mail is opened helped me a lot. ### 20. Very Good Tracking Software **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Mailsuite?** Ease of use, alerts, simple interface, very good integration with gmail. **What do you dislike about Mailsuite?** Can't seem to track by individual recipient. **What problems is Mailsuite solving and how is that benefiting you?** Tracking to see who is opening my email and when to follow-up with that person. ### 21. An accurate and seamless mail-open tracker! **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew B. | AdTech & SEO Marketing Process Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Mailsuite?** MailTrack has both a free and premium version, with the latter offering more features and the ability to remove the auto-signature ("Sent with MailTrack") from emails (you can manually delete it, but it does get a bit annoying after a while). Regardless, though, of whether you choose basic or premium, MailTrack is an awesome way to track who opens your emails, whether they click on links in your email, how many times and with what technology (browser/OS) they use, etc. **What do you dislike about Mailsuite?** The only thing I dislike is that the free version does not allow you to remove the auto signature ("Sent with MailTrack") Then again, the company does need to make money in some way! **Recommendations to others considering Mailsuite:** If you are in search of a great way to track your emails and make your email behavior more efficient/educated, MailTrack is for you! While the options for tracking emails sent to multiple recipients is a bit limited (the premium version definitely presents more options for this), it is very accurate for one-off emails. **What problems is Mailsuite solving and how is that benefiting you?** When I email business contacts, I can now see if their non-response is a likely result of them not even opening the email, or if it is because they really dont want to respond. Though I am not in a sales-focused role, this still helps with navigating relationships and growing my network. ### 22. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Alvaro L. | Senior Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2017 **What do you like best about Mailsuite?** When I found out about this MailTrack, my client conversations in my business got way better. The fact of being able to discover who was "lying" about reading your mails was pretty useful. **What do you dislike about Mailsuite?** I can't find any dislikes for the moment **What problems is Mailsuite solving and how is that benefiting you?** Getting useful info from read mails from clients. Once we did a mailing and we got a 100% read mails. It was nice having that feedback so quick. ### 23. Mail track - productivity tool **Rating:** 5.0/5.0 stars **Reviewed by:** Adeola O. A. | Managing Principal, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2017 **What do you like best about Mailsuite?** It helps decision making by ensuring that I know if my email is delivered to the intended recipient. And more importantly, when it is opened and read by the recipient. **What do you dislike about Mailsuite?** I do not dislike anything about Mailtrack. It meets my business needs just fine... **What problems is Mailsuite solving and how is that benefiting you?** Communication evaluation - tracking team performance. ### 24. Mailtrack Performance Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Mailsuite?** It is faster than most trackers I've used. **What do you dislike about Mailsuite?** Many a times, due to some technical glitch all my mail receipts showed erroneous records. Location is also not displayed. **What problems is Mailsuite solving and how is that benefiting you?** Compared to other trackers, mailtrack is more faster and responsive. ### 25. Great tracking system for free! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2016 **What do you like best about Mailsuite?** I really like that you can easily see when someone has read your message. I've had many clients state they never received an email from me and with this software, I can tell when they've read it and from what device! I even get a notification pop-up! **What do you dislike about Mailsuite?** Because the basic service is free, after so many times you send an email, it will pop up offering you to buy the annual package...super annoying. **Recommendations to others considering Mailsuite:** It's great for tracking emails, and if you are okay with clicking the close box every time you send and email **What problems is Mailsuite solving and how is that benefiting you?** Ensuring clients get the emails from us and read them. Employees too! ### 26. Scheduling Confirmation **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Athletic Director, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2016 **What do you like best about Mailsuite?** I don't have to wait around for days to wonder if a response is coming or if the email has not even been received due to an address error. **What do you dislike about Mailsuite?** I don't dislike anything. I love how you can see how many times the email has been opened. **Recommendations to others considering Mailsuite:** It is a very useful platform with many platforms. **What problems is Mailsuite solving and how is that benefiting you?** I am constantly scheduling and confirming. Many times I am not sure if a message has reached an individual and knowing this allows me to follow up or to find a new way of contact. ### 27. Ambivalent Feelings on MailTrack **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2017 **What do you like best about Mailsuite?** I like that I can see who opens the emails I send. **What do you dislike about Mailsuite?** I'm not sure how reliable the program is. On more than one occasion, a split second after I send an email I get a notification alerting me that the email was read when I know it's completely impossible. For example, I will send an email to a client at midnight and I know for a fact that that client is sleeping and definitely did not open the email. This has happened a number of times so I'm questioning the reliability of the software. **What problems is Mailsuite solving and how is that benefiting you?** The benefits (when the program is working properly) are that I know when someone has read an email I've sent. I know, then, when to follow up, among other things. ### 28. Basic Email Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Sam C. | Operations Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Mailsuite?** It installs in seconds and can be used with gmail. You can see if the email received opened the email or not right from the inbox without having to click on anything. **What do you dislike about Mailsuite?** the free version is so annoying, comes with ads and they keep sending a reminder to upgrade almost everyday! Of Course we purchased mailtrack but the trial period was annoying **Recommendations to others considering Mailsuite:** When you test it out do not use your company email. The free version is annoying.Once you decide mailtrack is for you then pay for it and use it with your corporate email. **What problems is Mailsuite solving and how is that benefiting you?** We needed to report on our emails (opened, open rate, etc) without having to create separate reports and waste time. ### 29. Works well for me! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2017 **What do you like best about Mailsuite?** I love being able to see when my emails are read **What do you dislike about Mailsuite?** Only works well on gmail and is difficult to find an alternative for other mail hubs **Recommendations to others considering Mailsuite:** Make sure the software works well with the systems you're using **What problems is Mailsuite solving and how is that benefiting you?** Trying to help perfect the communications within our business. I love being able to see when emails are read to know when situations are being handled ### 30. A+ **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte S. | Junior Automation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2016 **What do you like best about Mailsuite?** This is definitely one of my preferred apps for tracking. I like that it is very simple and easy to use! **What do you dislike about Mailsuite?** The one thing I wish that if emailing multiple people, I'd like to see who specifically opened, rather than "opened by 1 person on mac" etc. **Recommendations to others considering Mailsuite:** Definitely worth a download. **What problems is Mailsuite solving and how is that benefiting you?** I'm able to see when my contacts have received my e-mail and how many times they've opened it. It definitely helps my work process with following up and knowing when to contact. ### 31. Perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel R. | Account Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2016 **What do you like best about Mailsuite?** its a beautiful and useful tool for sales **What do you dislike about Mailsuite?** i have nothing to say that dislike me for this tool **What problems is Mailsuite solving and how is that benefiting you?** Open mails checker ### 32. MailTrack is a great tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about Mailsuite?** It's great that i can see at a glance whether an email is opened and get instant updates. Being able to see whether someone clicked on a link is invaluable as well **What do you dislike about Mailsuite?** I don't like having to pay for the signature to be removed. Having it there is kind of creepy. Maybe you can swap that for another feature - for example the instant notifications. I also don't like that it seems to add **What problems is Mailsuite solving and how is that benefiting you?** Tracking email opens and clicks from clients. We are better able to gauge a client's responsiveness and engagement with our product ### 33. mailtrack review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2016 **What do you like best about Mailsuite?** How quickly it sets up to my gmail and syncs all my contacts **What do you dislike about Mailsuite?** Some of the icons and the user interface **Recommendations to others considering Mailsuite:** Easy to setup and use. **What problems is Mailsuite solving and how is that benefiting you?** Trying to see how many emails are being opened and read. ### 34. Have been throughly enjoying it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2016 **What do you like best about Mailsuite?** I'm currently on the basic plan to test it out. So far, its been great for tracking emails. The best part is the no cap on the number of emails tracked for free users. **What do you dislike about Mailsuite?** Even though, it is great, it is not always accurate and will be misleading sometime. Wish had a mobile app and the ability to track multiple recipients. **Recommendations to others considering Mailsuite:** Use other means too **What problems is Mailsuite solving and how is that benefiting you?** Very easy to follow up. Higher ROI. ### 35. Terrible programming **Rating:** 0.0/5.0 stars **Reviewed by:** David F. | Energy Consulting Services LLC - Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2015 **What do you like best about Mailsuite?** Free extension, easily configures for Gmail with Chrome. **What do you dislike about Mailsuite?** Cannot distinguish between user and recipient, repeats notifications fro no apparent reason. **Recommendations to others considering Mailsuite:** Much better similar products are available. **What problems is Mailsuite solving and how is that benefiting you?** I am a SME business consultant and recommend products for better customer responsiveness and CRM. We will not be endorsing use of this product. ## Mailsuite Discussions - [Can I use MailTrack for my personal issues? Like, talk to my friends, because I really liked it, no, by the way, I literally loved!!!](https://www.g2.com/discussions/32680-can-i-use-mailtrack-for-my-personal-issues-like-talk-to-my-friends-because-i-really-liked-it-no-by-the-way-i-literally-loved) - 1 comment, 1 upvote - [What is the best email tracking software?](https://www.g2.com/discussions/what-is-the-best-email-tracking-software) - 1 comment - [View Mailsuite pricing details and edition comparison](https://www.g2.com/products/mailsuite/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+09%3A56%3A41+-0500&secure%5Bsession_id%5D=918761d3-6d5c-4562-9731-3ec03c313e2e&secure%5Btoken%5D=fbf34e9b5acfd699ef048644cbb67decdacb33d16566455b2c492c3a9298d51a&format=llm_user) ## Mailsuite Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) ## Mailsuite Features **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Generative AI** - AI Text Generation ## Top Mailsuite Alternatives - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,435 reviews) - [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) - 4.4/5.0 (799 reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - 4.6/5.0 (416 reviews)