Top 10 LiveChatAI Alternatives & Competitors

(50)4.6 out of 5

The Chatbots Software solutions below are the most common alternatives that users and reviewers compare with LiveChatAI. Chatbots Software is a widely used technology, and many people are seeking user friendly, time saving software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to LiveChatAI include content and features. The best overall LiveChatAI alternative is Fin by Intercom. Other similar apps like LiveChatAI are Tidio, LiveChat, Zendesk for Customer Service - AC, and Birdeye. LiveChatAI alternatives can be found in Chatbots Software but may also be in AI Customer Support Agents Software or Live Chat Software.

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Best Paid & Free Alternatives to LiveChatAI

Fin by Intercom
Tidio
LiveChat
Zendesk for Customer Service - AC
Birdeye
Genesys Cloud CX
Plivo
Sprinklr Service

Top 10 Alternatives to LiveChatAI Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how LiveChatAI stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Financial Services, and Broadcast Media, and find the best product for your business.

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Categories in common with LiveChatAI:

Chatbots

AI Customer Support Agents

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with LiveChatAI:

Chatbots

AI Customer Support Agents

By Text

Product Description

Categories in common with LiveChatAI:

Chatbots

Live Chat

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Birdeye

By Birdeye

4.7/5

(3,691)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to LiveChatAI, Birdeye is:

Better at meeting requirements

Better at support

Easier to do business with

Categories in common with LiveChatAI:

Chatbots

AI Customer Support Agents

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with LiveChatAI:

Chatbots

AI Customer Support Agents

By Plivo

Product Description

Categories in common with LiveChatAI:

Chatbots

AI Customer Support Agents

By Sprinklr

Product Description

Categories in common with LiveChatAI:

Chatbots

AI Customer Support Agents

Live Chat

Five9 Intelligent Cloud Contact Center Platform

By Five9

4.1/5

(576)

Product Description

Categories in common with LiveChatAI:

Chatbots

AI Customer Support Agents

By Jotform

Product Description

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

Categories in common with LiveChatAI:

Chatbots

AI Customer Support Agents

Live Chat