---
title: Live800 Reviews
meta_title: 'Live800 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how Live800 works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 11
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Live800 Reviews
**Vendor:** GoldArmor  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 11
## About Live800
Cloud End-to-end Interactive Network Solution, Live800 with multiple messaging platforms integration allows you to dig out more potential clients, cut down operational costs, increase the working efficiency.




## Live800 Reviews
  ### 1. Live Chat Win

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2019

**What do you like best about Live800?**

The live chat feature is very helpful. I like the screen sharing capabilities most. It’s very user friendly.

**What do you dislike about Live800?**

I dislike the delay. When you’re starting a screen sharing session it’s about a 60 second delay or longer 

**What problems is Live800 solving and how is that benefiting you?**

Time entering issues when an employee is having problems with calculating hours worked


## Live800 Discussions
  - [What is Live800 used for?](https://www.g2.com/discussions/what-is-live800-used-for)

- [View Live800 pricing details and edition comparison](https://www.g2.com/products/live800/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+21%3A06%3A35+-0500&secure%5Bsession_id%5D=ff5f4ea2-e26d-4b3c-875f-cba1ad53204d&secure%5Btoken%5D=14533c319c221167165a828fdafa3912343f60fb292b8ad5fdff4b2e8937ea0b&format=llm_user)

## Live800 Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top Live800 Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.5/5.0 (786 reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,586 reviews)

