# Chatstack Reviews **Vendor:** Stardevelop **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.3/5.0 **Total Reviews:** 38 ## About Chatstack Live Help Messenger provides you with a customer service software solution that will allow you to chat with your web site visitors and engage potential customers. ## Chatstack Pros & Cons **What users like:** - Users appreciate the **quick response time** and the integration of valuable features that support company growth. (1 reviews) - Users value the **time-saving features** of Chatstack, enhancing efficiency and promoting company growth. (1 reviews) ## Chatstack Reviews ### 1. Chatstack has made immense improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer S. | Associate II, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Chatstack?** It seems quick with response time and has integrated lots of features that make the most sense for the company to grow and expand. **What do you dislike about Chatstack?** It's a little bit "bot-like" and sometimes the answers seem a little scripted **What problems is Chatstack solving and how is that benefiting you?** Chatstack definitely helps to process and manage customers in a timely manner and can help us improve our customer experience by making it easier and faster for customers to communicate with us. ### 2. Tool to help in communication with customer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2023 **What do you like best about Chatstack?** Live messenger is a very helpful support system tools that help in communication with customers that visit on our website. Because it's faster and easier to get to customer via chat than a call. **What do you dislike about Chatstack?** I don't like it's admin panel. Besides this everything about this is good. Its one of the tools that help to provide customer support for a website as it's not easy to help them to call. **What problems is Chatstack solving and how is that benefiting you?** Some time when I have trouble with website page and need help then if there is chat option than I simply go there a chat with support to provide help. Similarly I also use it's add ons for my website to provide help interface for my customer ### 3. Enjoyment of Conversation with our website visitors **Rating:** 5.0/5.0 stars **Reviewed by:** Irmak A. | Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Chatstack?** We can now communicate more easily with people who log into our website. Instantly asks us questions and we can answer them. If our visitor requests after the speech, the system also sends the correspondence note of the meeting. **What do you dislike about Chatstack?** The homepage we use is a bit difficult. It could be easier. Sometimes incoming calls may be delayed, but of course it may be due to the internet. It would be great if there was a more user-friendly management panel. **What problems is Chatstack solving and how is that benefiting you?** We can communicate quickly and easily with our visitors. This was very important for us and thanks to this program, we communicate very easily now. The only problem is that the admin panel is a bit messy. Other than that everything is very good. ### 4. Easy and Fast Live online website support platform **Rating:** 4.5/5.0 stars **Reviewed by:** Venita D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Chatstack?** Live Help Messenger is the best online service support software that you have used , It is so efficient as well as production software to solve our communication problems. easy installation on our website and great wordpress plugins, nice feedback features and it has complete language pack. **What do you dislike about Chatstack?** As far as I know, Live Help Messenger does not have any disadvantages. I think it's great online live support platform with easy installation and low cost software. **What problems is Chatstack solving and how is that benefiting you?** When our customers need our support, they connect to our live agents via our website Live Help Messenger chat system and we help them faster than before, as well as easier than a phone call and we save lot of time and money in few hours. ### 5. Very helpful tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie B. | Scheduling Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Chatstack?** I like that there is seemingly immediate availability to contact support help when needed. It is very reassuring to have access to this option and makes me want to continue with sites that provide this with type of support for their customers **What do you dislike about Chatstack?** Sometimes, depending on where the contact support is from, there can be slight delays or lag time in responses and very rarely language barriers that make it hard to converse with support from overseas. **What problems is Chatstack solving and how is that benefiting you?** Usually, it will help with technical support issues or sometimes account discrepancies and that makes getting back to helping patients or taking care of my personal accounts quicker and more efficient. ### 6. Good software created for live help resolution needed at any moment of the time of the day. **Rating:** 4.0/5.0 stars **Reviewed by:** Allan F. | Financial Analyst, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Chatstack?** It is very convenient and easy to use. Also, the customer service is reliable to access and get your queries resolved on real-time, which in thus helps my business in smoothly working. **What do you dislike about Chatstack?** Sometimes, the Live Help Agent assigned does take time to reply back or come online once the query is raised due to which it hampers the production time of the company when the resolution is actually required to be resolved on time. **What problems is Chatstack solving and how is that benefiting you?** It has helped in the smooth working of my business. Not only it has helped to solve queries of my Customers, but as well as for my employees who consider this software to get some queries answered. ### 7. Useful and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Laura E. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Chatstack?** Live help messenger is helpful and efficient, I was happy it was an option. **What do you dislike about Chatstack?** It's a bit slow to get started and I felt like I was just waiting. **What problems is Chatstack solving and how is that benefiting you?** I had a question and needed a quick solution. It helped me figure out what to do next in a rather arduous process on something called ID me. I could not get to a person through a phone call. ### 8. Live Help Messenger Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Chatstack?** Live help messenger services are so much easier to use than having to sit on hold for hours waiting for someone to pickup and try and resolve your issue. Being able to just go in a chat window and have my problem solved in minutes is so much more efficient **What do you dislike about Chatstack?** The only downfall I can think of is things getting lost in translation because it does not make sense over chat or text message. So if someone does not understand the other and we have to call in our issues anyways, then it makes it pretty pointless **What problems is Chatstack solving and how is that benefiting you?** They are making it a lot easier to have your problem solved in minutes. Instead of having to jump through a bunch of hoops to get an answer to my problem, usually it will have quick help options or frequent problems ready to be fixed automatically ### 9. Such a helpful app! **Rating:** 4.5/5.0 stars **Reviewed by:** Khaila Rica B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Chatstack?** The best thing about this app is its very convenient use and can give answer and solutions every time I encounter an error with facebook. Been such a helpful app for me. **What do you dislike about Chatstack?** I don't have anything to dislike about this app; however, I would suggest they provide more options or suggestions for the answers they will provide and a faster response would be great! **What problems is Chatstack solving and how is that benefiting you?** Live chat helps me answer uncommon questions that I have about facebook. It helps me understand new features on facebook, especially reels, which is a new feature in facebook. ### 10. Can be a great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Tanja M. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Chatstack?** You can get help while continuing to look at the program that you need help with. **What do you dislike about Chatstack?** Language barriers or sentence structure can still be a problem, making things difficult to understand. **What problems is Chatstack solving and how is that benefiting you?** I have used them for both business and professional. It can be difficult getting a rep on a phone call. Chat can solve tracking problems or easy customer service. ### 11. Growing asset. **Rating:** 2.5/5.0 stars **Reviewed by:** Amanda L. | Admissions Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Chatstack?** I like this program because it is an alternative to waiting forever on a phone line. The response time is immediate; that makes is convenient and relives the stress of waiting. **What do you dislike about Chatstack?** When AI answers it can miss a few things like writer's intent. That is an AI problem in general though. That being said it is more helpful than an automated phone system. **What problems is Chatstack solving and how is that benefiting you?** The solution is customer satisfaction. We get quicker answers instead of waiting for hours to get a response. This can decrease customer complaint percentage. ### 12. Amazon live help messenger **Rating:** 4.5/5.0 stars **Reviewed by:** Liezl P. | CRM Specialist and Data Quality Analyst, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Chatstack?** using Amazon as a foreign business can be a challenge when dealing with issues, they've really impressed me multiple times over the last 6 months when buying international gifts for friends **What do you dislike about Chatstack?** It's not easy to find. have to go through a bunch of self-help questions first **What problems is Chatstack solving and how is that benefiting you?** dealing with any oversee's company, any live chat platform has been great. I'm often intimidated on websites but life chat has made any online purchase a pleasure ### 13. Easy and useful Online support platform **Rating:** 4.5/5.0 stars **Reviewed by:** Bharati V. | Quality analyst, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Chatstack?** It offers several benefits to customers and customers alike. Offers Real-time support with our convenience and accessibility. Enhancing customer experiences and improving operational efficiency. **What do you dislike about Chatstack?** Sometimes it feels like we initially get an answer from robots and can only ask for their suggestions before getting a live person. It would be great if they increased their suggestions criteria. **What problems is Chatstack solving and how is that benefiting you?** It has become an essential tool in today's customer-centric business landscape. It helps me to receive immediate support and have their questions or concerns addressed quickly. ### 14. Easy to use but slow response **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Chatstack?** It is very easy to use and allows you to engage with customers. **What do you dislike about Chatstack?** May not be available if different time zone **What problems is Chatstack solving and how is that benefiting you?** It allows me to engage with customers and potential customers real time. Which is really good for small business owner like me, so we can solve the problems before they leave bad reviews. ### 15. Live Help Messenger Review **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie A. | Student, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Chatstack?** The most helpful thing about the messenger is that it's easy and simple to use at any time of the day. The customer service team is incredibly responsive and provides excellent information on anything you need from them. **What do you dislike about Chatstack?** There is nothing I dislike about this service. The solutions they provide have only been helpful from the beginning. **What problems is Chatstack solving and how is that benefiting you?** I love that I am able to go to them anytime I need help solving any problems I encounter. ### 16. Actual "LIVE" help **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Chatstack?** the fact that I can really get answers and not just chatbot articles. I'm in the insurance business and each case I deal with is specific.....often times unique, therefore I need a legit answer! **What do you dislike about Chatstack?** sometimes there aren't enough reps available and I have to hold. recently, when I use this feature via an app......I"ll get disconnected **What problems is Chatstack solving and how is that benefiting you?** I'm usually contacting Live Chat regarding a specifi client and need detailed answers beyond what I can see on my portal. live Chat allows me to multi-task and obtain answers faster than phone tag ### 17. Better Communication with Clients **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Chatstack?** The most helpful aspect of Live Help Messenger is direct contact with clients. Clients are very appreciative of having immediate help when needed with quick responses. **What do you dislike about Chatstack?** Not sure I have the least helpful response. However, would like to see more notification categories. **What problems is Chatstack solving and how is that benefiting you?** Live Help Messenger helps with client satisfaction and communication. This benefits our practice as it simplifies the ways clients get responses and helps lessen the number of incoming calls. This is extremely helps in times we find ourselves short-staffed. ### 18. Live Help Chat Feeback **Rating:** 4.5/5.0 stars **Reviewed by:** H G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2023 **What do you like best about Chatstack?** It is fast, efficient and easy to use It is a great way to connect with new clients to give them the confidence they need to use your product. More-so it is a faster way to connect with the customer support team to get the solution to your problem. **What do you dislike about Chatstack?** The responses can be repetitive sometimes leading poor customer experience. The scripted responses sometimes fruatate the user leaving them with unresolved problem. **What problems is Chatstack solving and how is that benefiting you?** It is providing Quick and effective solutions to my problems. It is saving me a lot of hold time which I have to face when trying reach customer support via calls. ### 19. Whenever I struggle with messenger it’s very efficient way to contact someone for help. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Chatstack?** It's 24/7, so you don't have to worry about ur being too late, on top the people are so sweet and actually come up with ways to help! **What do you dislike about Chatstack?** Nothing really, it does its job, sometimes everyone has bad experiences but so far I haven't had any bad experiences. **What problems is Chatstack solving and how is that benefiting you?** To solve issues with my messenger app and how facebook connects to it ### 20. Very Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Tommy A. | Music, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Chatstack?** That you can use it to interact customers and it's more convenient and a fast approach to getting answer. Rather than emailing and waiting days for a response. **What do you dislike about Chatstack?** Sometimes there's a long queue when it comes to customers and it gets frustrating to have to deal with that. **What problems is Chatstack solving and how is that benefiting you?** Keeping everything up to date. ### 21. Live Help Messenger Review **Rating:** 4.5/5.0 stars **Reviewed by:** Harper N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Chatstack?** The speed and helpfulness of those involved. **What do you dislike about Chatstack?** Sometimes it is hard with the live chat. I don't always get the answers I am looking for. However, most of the time, I do! **What problems is Chatstack solving and how is that benefiting you?** It is helping me when I can't solve the issue for myself. Quick responses too! ### 22. Live Help Chat **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Chatstack?** I like the convenience and easy-to-use tool to get an answer quickly. You don't have to wait in a queue or hours on the phone to speak to someone. **What do you dislike about Chatstack?** Sometimes you might get a robot at first and can only ask their suggestions before you get a live person. **What problems is Chatstack solving and how is that benefiting you?** It helps with time management. When I have to work and have kids to take care of, I can not be waiting on hold for hours waiting to speak to someone on the phone. I can quickly get my issue resolved via chat within minutes. ### 23. Amazing tool for to provide a customer satisfaction on chat. **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit P. | Back Office Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Chatstack?** We can provide immediate reply to the customer by using the canned messages. **What do you dislike about Chatstack?** Sometimes, a pop-up was sent to the cx automatically if he/she did not respond. Apart from this, everything is good. **What problems is Chatstack solving and how is that benefiting you?** The customer can receive immediate support and have their questions or concerns addressed quickly. ### 24. Live Messenger **Rating:** 3.5/5.0 stars **Reviewed by:** Gabrielle S. | Customer Success Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Chatstack?** Its good for quick questions! However anything more in depth can be difficult **What do you dislike about Chatstack?** Again anything more in depth or a need to explain complex situations are not the best with this **What problems is Chatstack solving and how is that benefiting you?** Nice quick questions so i dont have to waste my time with a phone call ### 25. Great way to message **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Chatstack?** Helpful and good live messaging app. Glad it works so well. **What do you dislike about Chatstack?** Sometimes it lags and isn't intuitive as to how to do things. **What problems is Chatstack solving and how is that benefiting you?** Seamless chatting for clients ### 26. Live Help Messenger **Rating:** 3.5/5.0 stars **Reviewed by:** Ujjwal A. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2023 **What do you like best about Chatstack?** By using Live Help Messenger, you may quickly and conveniently ask questions from any location without having to call a number and wait on hold. **What do you dislike about Chatstack?** The one complaint I have with Live Help Messenger is that sometimes it's simpler to call if the inquiry is a little more sophisticated than just one you get frequently. **What problems is Chatstack solving and how is that benefiting you?** Instead of a drawn-out phone call, clients may get their problems answered much more quickly, simply, and easily by using Live Help Messenger. ### 27. Live help Messenger **Rating:** 4.0/5.0 stars **Reviewed by:** Ujjwal A. | Product MAnager, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Chatstack?** It is verey easy to access and no training time or efforts is required to understand the interface and its features **What do you dislike about Chatstack?** Sometimes are responses are not personalized. It provides a generic response and the visuals can be improved **What problems is Chatstack solving and how is that benefiting you?** It helps in getting asnwers very quickly which saves a lot of time. I prefer it over calls which are usually automated and leaves the problem unsolved ### 28. Live Help Messenger can be a an effective way to resolve issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Chatstack?** It's quick and can connect you with a representative faster than picking up the phone. **What do you dislike about Chatstack?** It can easily get disconnected from the person that's trying to help you. **What problems is Chatstack solving and how is that benefiting you?** Connects with customers to resolve easy issues. Not as great for complex issues. ### 29. Live Help Messenger **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn G. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Chatstack?** Using Live Help Messenger give the ability to easily ask your questions from anywhere without having to call a line that will have you waiting on hold, which can be very annoying. **What do you dislike about Chatstack?** The only thing that I could say would be a dislike for Live Help Messenger is that if the question is a bit more complicated than just a typical, frequent question, it may be easier to call instead. **What problems is Chatstack solving and how is that benefiting you?** With using Live Help Messenger, customers are able to have their questions answered in a much quicker, easier, and straightforward manner, rather than a long phone call. ### 30. Always on point **Rating:** 4.0/5.0 stars **Reviewed by:** Sherry C. | Hostess, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2016 **What do you like best about Chatstack?** When the service is needed these representatives are there and able to answer all questions. **What do you dislike about Chatstack?** Sometimes the responses are generic and don't seem personal at all. **What problems is Chatstack solving and how is that benefiting you?** I'm a secretary so I handle all aspects of the business and I have realized that this service is definitely handy. ### 31. It a an easy to use App and does what is says. Simple and neat app **Rating:** 4.5/5.0 stars **Reviewed by:** srinivas d. | Product Manager- HP IPG, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Chatstack?** It is effortless to use and helps customers connect with the business. We can know who is browsing the website **What do you dislike about Chatstack?** Nothing specific at the moment. just that the experience can be a bit faster, and we can add a bot for generic reply **Recommendations to others considering Chatstack:** NA **What problems is Chatstack solving and how is that benefiting you?** Helps connect with customers browsing the site in real-time to guide real-time to make their business decision. ### 32. Live Help Messenger **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Chatstack?** Live Help Messenger is very easy to install and use. Instead of calling and waiting on hold for long periods of time to even have one simple questioned answered , getting transferred to multiple departments, you have the ability to have those same questions answered in a matter of minutes in one chat setting. **What do you dislike about Chatstack?** The format can use a facelift. But other than that no dislikes. **What problems is Chatstack solving and how is that benefiting you?** Communication and the ability to have chat available when ever you need it instead of looking around for a number to call. ### 33. In need of a facelift for its UX **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2020 **What do you like best about Chatstack?** How easy it is to install and use. It is extremely intuitive and easy to use. Basically, you don't need training for using it. **What do you dislike about Chatstack?** Needs a major revamp on visuals. This is a quintessence example of function over form, which is not bad, but a revamp is definitely due. **What problems is Chatstack solving and how is that benefiting you?** Communication among teams and CX assistance. ### 34. Live Help Messenger **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Chatstack?** What I like best is the support that live chat provides, it makes it convenient and easy to have all of my questions answered, I absolutely hate calling support because it's time-consuming, usually automated, and often unhelpful. **What do you dislike about Chatstack?** I dislike the format, as I do with most live help messengers. I don't feel that the format is very exciting, it's pretty bland, but I also feel that's because they want to keep it simple enough for everyone to use, which I can appreciate. **Recommendations to others considering Chatstack:** More creative format **What problems is Chatstack solving and how is that benefiting you?** Live Help Messenger provides clarity and support- I love how easy it is for my questions to be answered and I don't have to wait to talk to someone over the phone. ### 35. Review for Live Help Messenger **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Chatstack?** I love that when I have a problem and need a solution the live help messenger is always there and has never let me down. **What do you dislike about Chatstack?** I have not currently found a problem . **What problems is Chatstack solving and how is that benefiting you?** The benefit is always having someone to assist you when you need it. ### 36. An useful communication tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mahesh T. | Research Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2017 **What do you like best about Chatstack?** It's a very simple tool. User-friendly and easy to operate. Love the live support. **What do you dislike about Chatstack?** Nothing really. I wish it was available on Mac. **What problems is Chatstack solving and how is that benefiting you?** It monitors site visitors as they browse the website. It also asks visitors to chat while they are browsing. ### 37. Live Help review **Rating:** 3.0/5.0 stars **Reviewed by:** Melinda N. | Certified Paralegal, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Chatstack?** Allows you to get help without using the phone or having to wait **What do you dislike about Chatstack?** May not be available if different time zone - therefore, at the whim of synched zones **Recommendations to others considering Chatstack:** More "dragging" options to allow to minimize and hear noise when there is an answer waiting **What problems is Chatstack solving and how is that benefiting you?** Answering questions with live help with ability to use keyboard and keep working at the same time ### 38. live help messenger **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2016 **What do you like best about Chatstack?** This tool proved to be user friendly and helpful. **What do you dislike about Chatstack?** There is nothing I would change with this program. **What problems is Chatstack solving and how is that benefiting you?** Staff communication ## Chatstack Discussions - [What is live chat system?](https://www.g2.com/discussions/what-is-live-chat-system) - 1 comment - [View Chatstack pricing details and edition comparison](https://www.g2.com/products/stardevelop-chatstack/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+08%3A01%3A57+-0500&secure%5Bsession_id%5D=2365922c-a8db-4f5b-974d-e596ffe51aa8&secure%5Btoken%5D=bfbb1123edcc734cdf08d68aa006ec1188c6d803b805d8dfa54df0a47b24a74e&format=llm_user) ## Chatstack Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles ## Top Chatstack Alternatives - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,662 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,466 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.4/5.0 (782 reviews)