What I like best is the support that live chat provides, it makes it convenient and easy to have all of my questions answered, I absolutely hate calling support because it's time-consuming, usually automated, and often unhelpful.
What do you dislike?
I dislike the format, as I do with most live help messengers. I don't feel that the format is very exciting, it's pretty bland, but I also feel that's because they want to keep it simple enough for everyone to use, which I can appreciate.
Recommendations to others considering the product
More creative format
What business problems are you solving with the product? What benefits have you realized?
Live Help Messenger provides clarity and support- I love how easy it is for my questions to be answered and I don't have to wait to talk to someone over the phone.
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