[
Chatstack Reviews
](https://www.g2.com/products/stardevelop-chatstack/reviews)

[
Chatstack Reviews
](https://www.g2.com/products/stardevelop-chatstack/reviews)

# Chatstack Features

##### 
## Communication (5)

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Notifications

Delivers notifications to both sides of the conversation.

Targeted Emails

Sends automated emails to further engage clients and potential clients.

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

Co-Browsing

Allows agents to join a customer's browser session and navigate through the website with them.

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##### 
## Internal Use (6)

Customization

Allows users to customize chat colors, text, logos, and branding.

Conversation Archiving

Archives conversations in a separate location for later reference.

Lead Development

Enables employees to denote potential customers.

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

Customer Profiles

Allows for the creation of profiles for contacts and customers.

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##### 
## Generative AI (3)

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text-to-Speech

Simulates human-like speech from text inputs.

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[

 ![Comm100](https://images.g2crowd.com/uploads/product/hd_favicon/dfd3e4b10b4466b84af210dbde4a1faa/comm100-network-corporation-comm100.svg "Comm100")

Sponsored

Comm100

4.4/5

(54)

Visit Website

](javascript:void(0))

## Top-Rated Alternatives

[

 ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")

Freshdesk

4.4/5

(3,674)

](https://www.g2.com/products/freshdesk/reviews)

[

 ![Qualified](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg "Qualified")

Qualified

4.9/5

(1,479)

](https://www.g2.com/products/qualified/reviews)

[

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

LiveChat

4.5/5

(784)

](https://www.g2.com/products/livechat/reviews)

[
View All Alternatives
](https://www.g2.com/products/stardevelop-chatstack/competitors/alternatives)

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[
Live Chat
](https://www.g2.com/categories/live-chat)

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