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Liongard

By Liongard

4.6/5(58)
4.6 out of 5 stars
5 star
77%
4 star
20%
3 star
0%
2 star
0%
1 star
1%

How would you rate your experience with Liongard?

See all 58 Liongard reviews

Liongard Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Liongard for its real-time visibility and automated change management, enhancing security and compliance effectively. (7 mentions)
Users commend the excellent customer support of Liongard, especially during onboarding and for fast resolution times. (6 mentions)
Users value the easy integrations of Liongard, enabling smooth connections and automated documentation across client systems. (6 mentions)
Users value Liongard's reliability in providing real-time visibility and proactive change management, enhancing overall operational efficiency. (6 mentions)
Users value the seamless team collaboration features of Liongard, enhancing integration and reporting across client systems. (6 mentions)
Users find the initial setup complex, requiring significant time investment and technical expertise to utilize the system fully. (5 mentions)
Users face a difficult learning curve due to extensive configuration and educating coworkers for successful adoption. (5 mentions)
Users find the reporting output lacking in presentation, making it hard to deliver client-ready documents. (4 mentions)
Users find the complex reporting features of Liongard difficult to navigate and unsatisfactory for client presentations. (3 mentions)
Users face a difficult setup with Liongard, requiring significant time investment and technical expertise for customization. (3 mentions)

5 Pros or Advantages of Liongard

1. Features
Users value Liongard for its real-time visibility and automated change management, enhancing security and compliance effectively.
See 7 mentions

See Related User Reviews

Mike B.
MB

Mike B.

Small-Business (50 or fewer emp.)

4.5/5

"Liongard"

What do you like about Liongard?

Alerting is easy but also (if you don't mind learning JmesPath) customizable. Liongard gathers the data and gives you alot of built-in metrics but giv

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great for Change Management, But Needs More Vendor Coverage"

What do you like about Liongard?

Our experience with Liongard has been nothing short of exceptional. As a system automation and AI specialist, having a tool that provides real-time vi

2. Customer Support
Users commend the excellent customer support of Liongard, especially during onboarding and for fast resolution times.
See 6 mentions

See Related User Reviews

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Information Hub"

What do you like about Liongard?

Liongard provides a single pane of glass to provide information across my systems. Change detection and tracking can help tremendously in troubleshoot

3. Integrations
Users value the easy integrations of Liongard, enabling smooth connections and automated documentation across client systems.
See 6 mentions

See Related User Reviews

Mike B.
MB

Mike B.

Small-Business (50 or fewer emp.)

4.5/5

"Liongard"

What do you like about Liongard?

Alerting is easy but also (if you don't mind learning JmesPath) customizable. Liongard gathers the data and gives you alot of built-in metrics but giv

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

4. Reliability
Users value Liongard's reliability in providing real-time visibility and proactive change management, enhancing overall operational efficiency.
See 6 mentions

See Related User Reviews

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you like about Liongard?

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of complia

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Information Hub"

What do you like about Liongard?

Liongard provides a single pane of glass to provide information across my systems. Change detection and tracking can help tremendously in troubleshoot

5. Team Collaboration
Users value the seamless team collaboration features of Liongard, enhancing integration and reporting across client systems.
See 6 mentions

See Related User Reviews

CS

Chodisetty S.

Mid-Market (51-1000 emp.)

5.0/5

"Liongard is the attack surface Mastery"

What do you like about Liongard?

Liongard summarizes all asset inventories, changes and alerts into one single dashboard.

AP

Adrian P.

Small-Business (50 or fewer emp.)

4.5/5

"Keeping the house safe"

What do you like about Liongard?

In the support space we so often experience standards drift with the service desk team trying to resolve the end user issues and needing to sometime d

5 Cons or Disadvantages of Liongard

1. Complex Setup
Users find the initial setup complex, requiring significant time investment and technical expertise to utilize the system fully.
See 5 mentions

See Related User Reviews

JM

Jeremy M.

Small-Business (50 or fewer emp.)

4.0/5

"Transformative Tool"

What do you dislike about Liongard?

It takes time and patience to get the platform configured for your needs. If you have a large number of environments to manage, it can be an almost fu

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you dislike about Liongard?

I miss the 'sexyness' of the system, though everything is there, you have to be a technician to use all aspects of the system. luckely, as an MS(S

2. Difficult Learning
Users face a difficult learning curve due to extensive configuration and educating coworkers for successful adoption.
See 5 mentions

See Related User Reviews

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

4.0/5

"The missing link in multi tenant security management"

What do you dislike about Liongard?

I miss the 'sexyness' of the system, though everything is there, you have to be a technician to use all aspects of the system. luckely, as an MS(S

Cody P.
CP

Cody P.

Mid-Market (51-1000 emp.)

3.5/5

"Significant lifting up front, but can pay off if you stick with it"

What do you dislike about Liongard?

There is a HUGE upfront time investment to configure and properly stand up the environment. Once you tackle that, you need to then educate and work on

3. Poor Reporting
Users find the reporting output lacking in presentation, making it hard to deliver client-ready documents.
See 4 mentions

See Related User Reviews

PW

patrick w.

Mid-Market (51-1000 emp.)

5.0/5

"The Most Powerful MSP Tool on the Market"

What do you dislike about Liongard?

the reporting output is not 'pretty' enough for client delivery

Richard D.
RD

Richard D.

Small-Business (50 or fewer emp.)

5.0/5

"Takes a bit of work up front, Well worth it!"

What do you dislike about Liongard?

Reports are not great. You can get a lot of detail but they are not always in an easy to read format.

4. Complex Reporting
Users find the complex reporting features of Liongard difficult to navigate and unsatisfactory for client presentations.
See 3 mentions

See Related User Reviews

PW

patrick w.

Mid-Market (51-1000 emp.)

5.0/5

"The Most Powerful MSP Tool on the Market"

What do you dislike about Liongard?

the reporting output is not 'pretty' enough for client delivery

Richard D.
RD

Richard D.

Small-Business (50 or fewer emp.)

5.0/5

"Takes a bit of work up front, Well worth it!"

What do you dislike about Liongard?

Reports are not great. You can get a lot of detail but they are not always in an easy to read format.

5. Difficult Setup
Users face a difficult setup with Liongard, requiring significant time investment and technical expertise for customization.
See 3 mentions

See Related User Reviews

Chris S.
CS

Chris S.

Small-Business (50 or fewer emp.)

4.5/5

"Great for finding historical information"

What do you dislike about Liongard?

The initial setup is a big task and easy to sink lots of hours into it.

Cody P.
CP

Cody P.

Mid-Market (51-1000 emp.)

3.5/5

"Significant lifting up front, but can pay off if you stick with it"

What do you dislike about Liongard?

There is a HUGE upfront time investment to configure and properly stand up the environment. Once you tackle that, you need to then educate and work on

Liongard Reviews (58)

Reviews

Liongard Reviews (58)

4.6
58 reviews
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Mark B.
MB
Mark B.
Cyber Security Consultant
Small-Business (50 or fewer emp.)
More Options
"Helping to complete our stack."
5/5
What do you like best about Liongard?

I like how Liogard helps to find data we would not see otherwise. Support staff are rock stars. And my Sales person is always there for me as a advocate. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Sometimes it's challenging to set up external sources of data. This can lead to a bit of frustration. The documentation seems to be a little lacking. But they make up for it in the support. Review collected by and hosted on G2.com.

Kirk P.
KP
Kirk P.
President / Chief Consultant
Small-Business (50 or fewer emp.)
More Options
"Great Insights"
4.5/5
What do you like best about Liongard?

I like to see in once place all the managed assets of each client of mine. I'm able to get an accounting of licenses and alerts of changes that might be concerning. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

I dislike how I can't seem to close tickets. Probably a learning curve on my part but I can't get rid of the tickets or alerts, just change their status. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard
Editedit

Hi Kirk, Thank you for your review. Reviews like yours help us get the word out about how MSPs are using Liongard in their businesses. We're elated that our platform has provided visibility into your IT stack that you didn't have before!

IW
Iain W.
Service Desk Manager
Small-Business (50 or fewer emp.)
More Options
"Great Product"
5/5
What do you like best about Liongard?

I liked the functionality and the vast integrations that are associated with the application. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Sometimes it is hard to find what you are looking for in the way of reporting for integrations and tuning the alerts otherwise you get inundated with them. Review collected by and hosted on G2.com.

KM
Karl M.
T
Small-Business (50 or fewer emp.)
More Options
"Liongard is a very easy way to get consistently accurate information about our clients."
5/5
What do you like best about Liongard?

One place to find information about everything. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

I'd like more inspectors.There are a lot, but more is better! Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard
Editedit

Hi Karl,

Thanks so much for your review; we're glad you're loving Liongard! Stay tuned, we have lots of enhancements to come, and we're always adding more inspectors too. You can always go to our ideas portal and add the inspectors you're looking for or upvote them if they're already there. Our Product team uses this to help them prioritize their initiatives.

See how Liongard improved
Gary H.
GH
Gary H.
Owner
Computer Networking
Small-Business (50 or fewer emp.)
More Options
"Liongard"
4.5/5
What do you like best about Liongard?

Liongard has helped us to automate product documentation and audit changes to those configurations keeping an audit trail of many changes. It can even alert on certain conditions. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

There is some maintenance keeping up with credentials and agent updates. Review collected by and hosted on G2.com.

Mark G.
MG
Mark G.
President
Small-Business (50 or fewer emp.)
More Options
"Liongard"
5/5
What do you like best about Liongard?

Tracking of changes to system configurations. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

I think the report writer could be easier to use. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
More Options
"Liongard Roar is the best product of its kind out there"
5/5
What do you like best about Liongard?

Ease of use & configuration, stellar support & sheer value! Review collected by and hosted on G2.com.

What do you dislike about Liongard?

The enhanced inspector pricing could be better, and the Windows inspector misses out on many obvious data points that one would expect to see in this type of product. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard
Editedit

Hi, Thanks so much for reviewing Liongard. We're so happy to hear how much value you're finding in our tools!

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
More Options
"Great source of deep dive into client environments"
4.5/5
What do you like best about Liongard?

provides a in-depth look at items that could be a security issue in the future Review collected by and hosted on G2.com.

What do you dislike about Liongard?

could use a way to disregard certian items from the checks. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard
Editedit

Hello, We're thrilled you are finding so much value in Liongard's security tools! Thanks so much for the review.

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Liongard
4.6/5(58)