Liongard Reviews & Product Details

Liongard delivers the system of authority for modern IT operations by creating a trusted layer of asset intelligence across the entire technology stack. The platform continuously discovers and analyzes assets, configurations, and identities, providing the reliable data foundation needed to power automation, strengthen cybersecurity, and enable AI-driven operations. IT teams and managed service providers rely on Liongard to reduce operational friction, improve visibility, and build resilient, scalable environments.

Seller

Liongard

Discussions

Liongard Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Sean Duclaux

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

View More Pricing Information

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User Insights

Average based on 58 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Liongard Integrations

(7)

Integration information sourced from real user reviews.

Liongard Media

Liongard takes continuous snapshots of your customers' Environments and identifies configuration changes in the Liongard timeline. This timeline will show you exactly what changed and when. Liongard's timeline can be valuable any time there is an issue with a customer system. For example, if s...

Metrics unlock Liongard's data. Metrics are queries into an Inspector's Data Print to extract specific pieces of data. Once enabled, Metrics will display across your Liongard platform helping your team get to data faster. Metrics are the foundation of Liongard's Change Detections and Actionabl...

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Mauro C.

Automation Freak

Small-Business (50 or fewer emp.)

2/10/2022

"One of the best tools I've ever used!"

4/5

What do you like best about Liongard?

The idea of having all your information in one place has no price. They are adding new inspectors almost every month, which gives you more visibility and better information about your clients. Their monthly meetings are a good resource because they not only show the highlights of the latest releases but they show you what they will release next month. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Sometimes support doesn't reply quickly with the final solutions, and you need to wait until the development team gets involved. Other than that, I have no other dislikes about the product. Review collected by and hosted on G2.com.

Recommendations to others considering Liongard:

Go ahead and try the product! Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

We are solving visibility problems and also documentation issues. Benefits are the ones you get when you have a daily snapshot of your client's information, and you can see what changed. Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hi Mauro,

Thank you for such a glowing review! We're so glad to hear that Liongard is one of the best tools you've ever used. We pride ourselves on providing our users with the most comprehensive tools to help them manage their information in one place. We're also delighted to hear that you've been able to take advantage of our monthly meetings and the new inspectors we add each month. We're sorry to hear that you have experienced delays in response time from support. We always strive for a quick response and we are always working hard to improve our customer service.

Austin K.

Security Engineer

Small-Business (50 or fewer emp.)

8/11/2021

"Automated documentation that comes with automated annoyances"

3.5/5

What do you like best about Liongard?

Liongard's Discovery function is great and offers a lot of features, all from inventorying devices with a few mouse clicks to finding systems that were previously unknown in new client's systems. Once Liongard discovers a system, or the system was manually inventoried, it will keep changes and alerts for at least 365 days for a fair amount of auditing and retention depending on the system, it's metrics, and what the Liongard agent retrieves. The Alert Templates in conjunction with it's Actionable Alerts feature is a great way to alert on system issues and assist a department or company in maintaining it's infrastructure by integrating with ticketing systems., t Review collected by and hosted on G2.com.

What do you dislike about Liongard?

The integration with larger ticketing systems makes doing work from a "single pane of glass" unreliable and oxymoronic to Liongard's concept of "automated documentation". Changes made in the ticketing system don't write back to Liongard and when priorities are changed in the ticketing system, they're overwritten by Liongard the next time the scan takes place which causes mass confusion to technicians in our industry. Support is very hit-or-miss when it comes to providing technical assistance, as the only method of support is chat functionalty and the chats close automatically after a specified time period along with our expierience of being told different information for the same problem/request. If an open chat (case) is left unattended, there is no follow up and the case is closed. Review collected by and hosted on G2.com.

Recommendations to others considering Liongard:

Liongard is a fantastic product and a reliable source of documentation of your systems if you're interested in research and development of your own issues you find with the Liongard system. Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

We've solved a lack of our technicians updating changes as well as we've included Liongard's system as a reactive change-control process so we have auditing of when a technician changes a system or when an unauthorized change may have occurred. This has also helped us identify when a client of ours adds a system to their environment unbeknownst to their IT department because the system is (often, but not always) identified during discovery scans. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard

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Hi Austin,

Thanks so much for your feedback. We’re glad you love how our automated documentation, change management timeline, and actionable alerts provide unified visibility into your IT stack!

We appreciate the feedback on our support and ticketing integrations and wanted to let you know our product team is working on improvements for the ConnectWise Manage integration so stay tuned for some exciting upgrades there!

We continue to grow our support team to provide answers to your questions quickly however we understand you may need help outside of our support hours. If that ever happens, you can always reach out to your Account Manager so they can schedule some time with a Senior Partner Success Engineer.

Daniel A.

Mid-Market (51-1000 emp.)

8/11/2021

"Liongard is super useful!"

5/5

What do you like best about Liongard?

Liongard has an easy to use UI, great documentation at their website, and makes it easy to find highly-valuable data FAST! It's easy to onboard users into the system and implement it into any environment. Change detection makes keeping an eye on customer environments very easy and the Reporting has helped us out plenty of times. Liongard is a great product! Review collected by and hosted on G2.com.

What do you dislike about Liongard?

There's not much to dislike with Liongard. Preventing users from seeing all of the data in the platform can be a little burdonsome but other than that Liongard is great! Review collected by and hosted on G2.com.

Recommendations to others considering Liongard:

Be sure to use the Liongard System Inspector Summary to save time answering a ton of questions! Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

We're able to detect changes in our customer environments easier. We're also saving money by keeping an eye on unnecessary spend thanks to the Metrics feature in Liongard. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard

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Hi Daniel, It makes us so happy to see that Liongard is giving you faster, easier access to valuable data AND helping you save money! Change detection, reporting, onboarding, oh my! We love seeing our partners using so many of our features.

Brian S.

Systems Engineer

Mid-Market (51-1000 emp.)

2/10/2022

"Awesome product with AMAZING support and developer engagement!"

5/5

What do you like best about Liongard?

Liongard is easy to deploy and to add inspectors for data gathering and continued monitoring and flexible asset documentation Review collected by and hosted on G2.com.

What do you dislike about Liongard?

It can be a little overwhelming with all the features and inspectors available Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hi Brian,

Thank you for your feedback! We appreciate your input and are always striving to improve in every area. We are glad to hear that you like the ease of deployment and the flexibility of asset documentation. We understand that the number of features and inspectors can feel overwhelming and we work hard to ensure that our customers can make the most of the Liongard platform. Please do not hesitate to reach out to our support team if you need any help.

Craig B.

Lead Automation Engineer | Lead Support Engineer

Small-Business (50 or fewer emp.)

6/14/2021

"Its a good time to get in the ground floor of Liongard. They'll help build what you want them to."

4.5/5

What do you like best about Liongard?

The data we get it out of it. We get one of the best change/audit logs in the industry for deploying it. Its not a central pane of glass, but its a living repository of live data from many platforms. There are similar tools for security, but for managing LOB and infrustcture platforms like Microsoft Office 365 and VMware, this helps us monitor them with a historical record that is as detailed as could be. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

The data is presented in a way that requires someone more technical to get everything out of it, but efforts are being made to simplify the presentation. Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

Audit/Change log and documentation of the system. We internally have a good change log to go look through, and have expanded our monitoring capabilities to more systems than just SNMP or typical windows/linux server monitoring. We're getting a lot out of the ESXI monitor recently. We give ourselves a change log for root causing issues or configuration errors. We also help our sales team with more data. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard

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Hi Craig, We're glad you're finding so much value in the data you get from our change/audit logs. Having a way to "look back in time" to see what has changed is definitely a huge benefit for a lot of our partners. Thanks for sharing your experience using Liongard!

Michael K.

Founder, CEO, and Managing Director

Small-Business (50 or fewer emp.)

5/19/2021

"Liongard is amazing!"

5/5

What do you like best about Liongard?

Liongard has saved us several times. With the ability to go back in time and view changes in different inspectors we have been able to locate when something changed that caused problems and what the settings were prior to the change. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

It doesn't integrate with everything that we use, however they are always adding new integrations. Review collected by and hosted on G2.com.

Recommendations to others considering Liongard:

Make sure that you get your staff to buy in and use it as well. You lose out on a lot of the benefits if only 1 or 2 staff are using it. Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

Liongard also saves us a ton of time in documenting our systems through they sync with IT Glue. Let's be honest - it doesn't really save us time because my techs probably wouldn't be documenting to the level that Liongard does. It does the documentation so that I don't have to worry about whether my techs are doing it or not. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/10/2022

"Liongard - Reporting, Documentation, Visibility and so much more!"

5/5

What do you like best about Liongard?

Liongard continues to exceed expectations. The ability to collect data from multiple systems and bring them into a single portal has significantly reduced troubleshooting and billing time. I'm able to get a very clear view of all business sytems. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

No dislikes at this point. Liongard has been very transparent about any pricing changes or how things function. Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hello! Thank you for your feedback! We are always striving to provide the best possible experience for our customers and appreciate your honest opinion. We look forward to continuing to provide you with the best features and services from Liongard.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

7/22/2021

"Liongard Is Amazing"

5/5

What do you like best about Liongard?

I like the structured design of the data. They do an excellent job of retrieving the data from various disparate systems and organizing it into something understandable. Their alerting is extremely powerful and is customizable so we can get alerts on basically anything that Liongard can detect. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Some of the Inspectors they provide don't always work 100% with every system. In particular, their HP ProCurve Inspector is still in Preview status, meaning it's out of Beta stage already. Yet it has issues with quite a few of our HP ProCurve switches and refuses to connect successfully and retrieve the switch configuration information. Their help documents don't specify a particular version of switch that is supported, and I know for a fact the SSH connection and commands work exactly like all the other HP switches that do work in Liongard.

The alerting system is a bit difficult to comprehend and setup correctly. Review collected by and hosted on G2.com.

Recommendations to others considering Liongard:

Sign up for the trial and take time setting it up. They make it sound super easy, and even though it is, it takes a lot of thought and effort to setup it up properly to be useful. Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

We had relied on email alerting in various systems, but as we grew it was becoming cumbersome to manage. And any changes to our policies had to be manually verified for each client. With Liongard, we can reduce our email alerting and instead rely on Liongard to pull that information daily and alert us if necessary. Any policy change we make in the future gets updated into Liongard and suddenly it applies to all our clients immediately. The time savings and accuracy of information is amazing. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard

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Hello, Thank you for sharing so much of your story with us, and other potential Liongard customers! We're so glad our alerts have helped you find efficiencies and scale your business.

We also appreciate your feedback about our inspectors. We're constantly enhancing existing inspectors as well as adding new. We'd love it if you added your feedback to our Ideas portal, where our Product team goes to see what our customers are saying which helps them prioritize initiatives. You can also poke around in there to see what's been planned, recently released, etc.

See how Liongard improved

Matthew G.

Founder/CEO/Tech Orchestrator

Small-Business (50 or fewer emp.)

6/8/2021

"Every company regardless of size, industry or space needs Liongard."

5/5

What do you like best about Liongard?

Automation is the most valuable feature of Liongard. Tracking, alerting and visibility into environments are a close second along with the technical support team. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

I wish LG rolled out inspectors quicker. Anytime when we have to manually document a system we tend do it last and or forget. I want all of my systems to be able to be documented, inspected and tracked in LG. Review collected by and hosted on G2.com.

John S.

IT Director

Small-Business (50 or fewer emp.)

8/16/2021

"The onboard was amazing. The documentation is the best I have ever used."

5/5

What do you like best about Liongard?

I don't have to call for assistance when using the documentation provided. Getting some of the services and devices connected can be a real time consumer. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

I don't currently have any dislikes. The software functions well in our environment. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard

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Hi John, We love your enthusiasm! Thanks for helping us get the word out about Liongard. We love helping MSPs find efficiencies and provide even more value to their clients.