Liongard Reviews & Product Details

The Roar product allows insight into vendors and products that do not have any kind of change tracking/auditing to begin with. Even if your vendors do have tracking/reporting/auditing, they likely don't integrate with some of your other tools in a way that lets you see things in a uniform space. Liongard enables MSPs to see the raw facts about a multitude of the products you are already using. Documenting the licensing, settings, and configurations as well as alerting to changes of those facts and keeping that history for your team to reference. Liongard continues to add more products every quarter increasing their value as they continue to seek total visibility into any potential vendor you may select as an MSP in the future. Review collected by and hosted on G2.com.

Not unlike a SIEM, lots of data does not necessarily mean total insight. Liongard is far above a typical SIEM, as they don't simply provide raw data, the data IS structured and understandable. Liongard is heavily focusing on their existing Reporting and Alerting engines, as well as making pulling data across inspectors, a priority to help you leverage all this data in smarter and easier ways. Review collected by and hosted on G2.com.

The idea of having all your information in one place has no price. They are adding new inspectors almost every month, which gives you more visibility and better information about your clients. Their monthly meetings are a good resource because they not only show the highlights of the latest releases but they show you what they will release next month. Review collected by and hosted on G2.com.

Sometimes support doesn't reply quickly with the final solutions, and you need to wait until the development team gets involved. Other than that, I have no other dislikes about the product. Review collected by and hosted on G2.com.

Liongard's Discovery function is great and offers a lot of features, all from inventorying devices with a few mouse clicks to finding systems that were previously unknown in new client's systems. Once Liongard discovers a system, or the system was manually inventoried, it will keep changes and alerts for at least 365 days for a fair amount of auditing and retention depending on the system, its metrics, and what the Liongard agent retrieves. The Alert Templates in conjunction with its Actionable Alerts feature is a great way to alert on system issues and assist a department or company in maintaining its infrastructure by integrating with ticketing systems. Review collected by and hosted on G2.com.

The integration with larger ticketing systems makes doing work from a "single pane of glass" unreliable and oxymoronic to Liongard's concept of "automated documentation". Changes made in the ticketing system don't write back to Liongard and when priorities are changed in the ticketing system, they're overwritten by Liongard the next time the scan takes place which causes mass confusion to technicians in our industry. Support is very hit-or-miss when it comes to providing technical assistance, as the only method of support is chat functionality and the chats close automatically after a specified time period along with our experience of being told different information for the same problem/request. If an open chat (case) is left unattended, there is no follow-up and the case is closed. Review collected by and hosted on G2.com.

Liongard has an easy to use UI, great documentation at their website, and makes it easy to find highly-valuable data FAST! It's easy to onboard users into the system and implement it into any environment. Change detection makes keeping an eye on customer environments very easy and the Reporting has helped us out plenty of times. Liongard is a great product! Review collected by and hosted on G2.com.

There's not much to dislike with Liongard. Preventing users from seeing all of the data in the platform can be a little burdensome but other than that Liongard is great! Review collected by and hosted on G2.com.

Liongard is easy to deploy and to add inspectors for data gathering and continued monitoring and flexible asset documentation Review collected by and hosted on G2.com.

It can be a little overwhelming with all the features and inspectors available Review collected by and hosted on G2.com.

The data we get out of it. We get one of the best change/audit logs in the industry for deploying it. It's not a central pane of glass, but it's a living repository of live data from many platforms. There are similar tools for security, but for managing LOB and infrastructure platforms like Microsoft Office 365 and VMware, this helps us monitor them with a historical record that is as detailed as could be. Review collected by and hosted on G2.com.

The data is presented in a way that requires someone more technical to get everything out of it, but efforts are being made to simplify the presentation. Review collected by and hosted on G2.com.

Liongard has saved us several times. With the ability to go back in time and view changes in different inspectors we have been able to locate when something changed that caused problems and what the settings were prior to the change. Review collected by and hosted on G2.com.

It doesn't integrate with everything that we use, however they are always adding new integrations. Review collected by and hosted on G2.com.

Liongard continues to exceed expectations. The ability to collect data from multiple systems and bring them into a single portal has significantly reduced troubleshooting and billing time. I'm able to get a very clear view of all business systems. Review collected by and hosted on G2.com.

No dislikes at this point. Liongard has been very transparent about any pricing changes or how things function. Review collected by and hosted on G2.com.

I like the structured design of the data. They do an excellent job of retrieving the data from various disparate systems and organizing it into something understandable. Their alerting is extremely powerful and is customizable so we can get alerts on basically anything that Liongard can detect. Review collected by and hosted on G2.com.

Some of the Inspectors they provide don't always work 100% with every system. In particular, their HP ProCurve Inspector is still in Preview status, meaning it's out of Beta stage already. Yet it has issues with quite a few of our HP ProCurve switches and refuses to connect successfully and retrieve the switch configuration information. Their help documents don't specify a particular version of switch that is supported, and I know for a fact the SSH connection and commands work exactly like all the other HP switches that do work in Liongard. The alerting system is a bit difficult to comprehend and setup correctly. Review collected by and hosted on G2.com.

Automation is the most valuable feature of Liongard. Tracking, alerting and visibility into environments are a close second along with the technical support team. Review collected by and hosted on G2.com.

I wish LG rolled out inspectors quicker. Anytime when we have to manually document a system we tend do it last and or forget. I want all of my systems to be able to be documented, inspected and tracked in LG. Review collected by and hosted on G2.com.