Liongard Reviews & Product Details

Liongard is easy to implement and maintain and allows me to create detailed alerts for many different systems that allow our organisation to monitor and support our customers more efficiently.

Their customer support is friendly, quick to respond and very helpful. Review collected by and hosted on G2.com.

When inspectors fail, they can throw errors that aren't documented, making them difficult to troubleshoot. Review collected by and hosted on G2.com.

Liongard provides a single pane of glass to provide information across my systems. Change detection and tracking can help tremendously in troubleshooting. Also, since all the data is centrally located, I can easily audit my systems for billing.

Support is great when you are onboarding, and they help you through the process.

Really shines with onboarding customers and alerting from standards drift. Review collected by and hosted on G2.com.

Some constraints parsing data. Large JSONs make it hard to make useful reports.

Still missing some key integrations.

Takes a lot of time to fine tune. Review collected by and hosted on G2.com.

We like how many inspectors there are and that the number is growing. Review collected by and hosted on G2.com.

Reports are not great. You can get a lot of detail but they are not always in an easy to read format. Review collected by and hosted on G2.com.

If you don't have any other tools to track changes, Liongard will do that (for the most part). Review collected by and hosted on G2.com.

Our onboarding was a disaster. We lost weeks of manhours deploying agents as Liongard reccomended, only to be told that they were discontinuing support for that agent as soon as we finished.

Support regularly takes a month or more to first respond to a ticket. If you can find what you need from other users, you're good. If it's a problem with the tool that LG needs to address, good luck.

When our salesperson left the company, we did not hear anything from our new rep until we emailed them to cancel. Then we ran into a whole new set of problems. They say we signed up for a 1-year committment after our initial 1-year contract, but they can't provide us with the signed contract. Trying to give them notice has even turned into a pain, with them making offers and bringing 3 other people into the email chain, but refusing to actually just let us cancel service.

I've never worked with an MSP vendor this disorganized, it feels like it's a dark pattern sort of thing to make it difficult to leave. Review collected by and hosted on G2.com.

The ability to set up pretty much any kind of alert we might come up with. It's very flexible when it comes to monitoring, and not only for servers, but for cloud systems as well. Review collected by and hosted on G2.com.

There is nothing I can think of that I feel I don't like about Liongard. If you have any issues, there's a lot of documentation you can consult and support. Review collected by and hosted on G2.com.

I was introduced to Liongard this past June. I had heard of it prior but never used it. The goal with using Liongard was to speed up discovery of network and system attributes as well as get insight into security lapses that were lurking under the surface of the environments to which it would be deployed. BOY did it deliver.

The learning curve isn't horrible, but it will take some weeks to fully understand the capabilities. I hightly recommend going through the Liongard training series and getting certified. It helps a lot in getting up to speed on what all it can do.

I'm currently deploying it mostly on servers, cloud services and network devices. It would be very useful to also go full out and put it on PCs, but for now the nerve central areas of our customer environments are where we are focusing collection of info from Liongard.

The setup we have currently feeds all the data collected into ITGlue so our team has updated documentation. And wow, did the details of things like servers, Active Directory, firewall configurations, etc, get a HUGE boost in visibility. We now have much higher visibility for junior members of our tech staff into the settings and configurations they would have not been able to see without accessing these devices directly. Huge time saver and we don't need to give access to admin interfaces of all this stuff to lower level staff.

Another thing I want to mention in closing is the phenomenal support I have gotten from Liongard support engineers. I have yet to have one bad experience. They are well informed, thorough AND available. Review collected by and hosted on G2.com.

If you've got an older Windows server network you are looking to get insights into, you'll be out of luck. Liongard requires Windows 2012R2 or newer. I know, we're all supposed to have replaced these old servers by now, but they do linger and in those cases Liongard can't be used.

Another down side is the limited number of firewall brands which the Liongard agents can communicate with. So far I've used it with Sophos, Fortigate, and Sonicwall. I believe it also works with Cisco and Juniper. Review collected by and hosted on G2.com.

Liongard is most helpful for creating a Data Lake for MSPs across all of the managed platforms. This enables quick response to client inquires, viewing information about the different environments, and providing critical security controls (change detection, configuration drift, etc). Because of this, it really helps to set our clients up for success and empowers the MSP to streamline reporting and next steps. Review collected by and hosted on G2.com.

The Google Workspaces connectors are probably the biggest pain points I've had with Liongard so far; its not that it's difficult, it is just time consuming if you aren't using a parent-child relationship. The only other dislike is the lack of Jamf support and a macOS Endpoint Agent. Review collected by and hosted on G2.com.

Audit trials, alerts, ease of use, ease of implementation. Huge amount of articles in their KB. Review collected by and hosted on G2.com.

There's not a lot of information in the web. Review collected by and hosted on G2.com.

How incredibly easy it is to extract data from pretty much any source, it's brilliantly easy. The data source list is ever growing and if you have a piece of tech/implementation that you need to monitor it's likely already compatible, if it isn't it will be. Review collected by and hosted on G2.com.

Sometimes the web UI glitches when you're doing a bit too much or have too many filters on. I think it's likely a browser overload and not necessarily a glitch of Liongard but its stil a little annoing Review collected by and hosted on G2.com.

The cloud inspectors are easy to configure through existing partner relationships. The built in alerts and metrics cover most of what we want to report on and track. Review collected by and hosted on G2.com.

Writing custom metrics can take some getting used to if you are not familiar with jmespath. Review collected by and hosted on G2.com.