Liongard Reviews & Product Details

We have now onboarded almost all of our MSP customers to Liongard and are truly recognizing the positive potential of the platform. The automation and insights it provides have significantly improved our efficiency and security monitoring.

The onboarding process with the Liongard team was smooth and professional – their support was both helpful and friendly. We particularly appreciate the wealth of features the platform offers, with Identity Monitoring and Dark Web Monitoring being the most fascinating for us.

Overall, Liongard has become an essential tool for our MSP operations, and we highly recommend it to other IT service providers! Review collected by and hosted on G2.com.

Of course, there are always areas for improvement, such as additional connectors for Remote Desktop Services (RDS) or Exchange onPrem. However, we are optimistic that these enhancements will be implemented in the near future. Review collected by and hosted on G2.com.

I like how easy it is to use. The reporting features are also great. You can customize some of your own reports for various clients to give you some great details needed for any changes that are also going on for your environment to aid you in you monthly billing for your clients. It is relatively easy to implement into your own environment and client environments. We have not had a need to reach out to customer support much lately because the system is fairly easy to use. We do frequently use this portal to look for changes in our client environments when any kind of issues happen. We found it relatively easy to integrate Liongard into our day to day and monthly reporting. Review collected by and hosted on G2.com.

The UI has not had a lot of ease of use updating done lately. It would be great to see the UI a bit more user friendly and intuitive. Review collected by and hosted on G2.com.

In the support space we so often experience standards drift with the service desk team trying to resolve the end user issues and needing to sometime deviate away from our policy or standard. Liongard has allowed us to call it out so easily with our company standards and policies constantly being monitored. Any chance or deviation from our standards result in us getting an alert and a ticket in our PSA for the managers to see. Keeps everyone accountable. Review collected by and hosted on G2.com.

Sometimes the false positives "Nul" value changes detected by Liongard clog the service desk with useless tickets. Review collected by and hosted on G2.com.

The range of data it can pull from the various data sources is amazing.

Out of the box the integrations and inspectors matches our tech stack almost entirely.

Puts so much useful information at your finger tips and you can go back 18 months which is amazing for support and trying to determin when something happened Review collected by and hosted on G2.com.

There is no way to change the data except with JMESPath which is a little limiting. Also cannot add any custom inspectors.

Currently also no way to report on changes Review collected by and hosted on G2.com.

We've been able to put in inspectors for all of our software and begin gathering information we might normally have to work very hard to locate when needed. Review collected by and hosted on G2.com.

I feel like we have barely touched the surface of what it can do and have difficulty in conveying to coworkers how useful it is. Review collected by and hosted on G2.com.

All possible attack vectors are accounted for. Integrations into industry leading platforms for direct flow of information, and when I want the information, I know I can get it in Liongard. Review collected by and hosted on G2.com.

Reports are not "pretty". Information is there, but you have to understand what you are looking at. Customers would be confused. Review collected by and hosted on G2.com.

Liongard is critical component for automated documentation and change detection/alerts across multiple platforms. They have a significant scope of inspectors that covers PSA, RMM, Security tools, major networking brands, and the full 365 stack. The historical time to show snapshots of previous configuration states is absolutely essential. Review collected by and hosted on G2.com.

Not that I dislike this aspect, but more of an FYI. Do not rely on LionGard to provide real-time alerts. Inspectors can only run as often as 8 hours. This is not the same as a 24/7 SOC. Review collected by and hosted on G2.com.

My favorite thing about Liongard is the ability to connect all of our clients systems and applications easily, as well as implement automated documentation and change detection across all of those systems. Review collected by and hosted on G2.com.

There is nothing to not like about Liongard. Review collected by and hosted on G2.com.

Being able to go back months to find a configuration change or details on a device that is no longer reporting into other systems is great! It helps track assets for current deployments as well as being able to check changes in environments to compare system counts and configurations. Review collected by and hosted on G2.com.

The initial setup is a big task and easy to sink lots of hours into it. Review collected by and hosted on G2.com.

Liongard is easy to implement and maintain and allows me to create detailed alerts for many different systems that allow our organisation to monitor and support our customers more efficiently.

Their customer support is friendly, quick to respond and very helpful. Review collected by and hosted on G2.com.

When inspectors fail, they can throw errors that aren't documented, making them difficult to troubleshoot. Review collected by and hosted on G2.com.