Liongard Reviews & Product Details

Liongard delivers the system of authority for modern IT operations by creating a trusted layer of asset intelligence across the entire technology stack. The platform continuously discovers and analyzes assets, configurations, and identities, providing the reliable data foundation needed to power automation, strengthen cybersecurity, and enable AI-driven operations. IT teams and managed service providers rely on Liongard to reduce operational friction, improve visibility, and build resilient, scalable environments.

Seller

Liongard

Discussions

Liongard Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Sean Duclaux

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

View More Pricing Information

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User Insights

Average based on 57 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Liongard Integrations

(7)

Integration information sourced from real user reviews.

Liongard Media

Liongard takes continuous snapshots of your customers' Environments and identifies configuration changes in the Liongard timeline. This timeline will show you exactly what changed and when. Liongard's timeline can be valuable any time there is an issue with a customer system. For example, if s...

Metrics unlock Liongard's data. Metrics are queries into an Inspector's Data Print to extract specific pieces of data. Once enabled, Metrics will display across your Liongard platform helping your team get to data faster. Metrics are the foundation of Liongard's Change Detections and Actionabl...

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/9/2023

"Liongard notifications and and processes"

5/5

What do you like best about Liongard?

What I like about Liongard is the amount of information, data and metrics it can provide an MSP about their customers. It helps keep monitoring the health of their systems so much easier. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Honestly, there is nothing that I currently dislike about Liongard; the only thing I could think of is JSON coding that is used, I am more familiar with SQL, but JSON is not that difficult to learn. Review collected by and hosted on G2.com.

Response from Sean Duclaux of Liongard

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May 22, 2023

Hello! Thank you for your feedback! We really appreciate it and are committed to constantly improving our product. The ability to add custom metrics is just one of the reasons Liongard is so powerful! Learn from your others in our partner community!

Robert S.

Small-Business (50 or fewer emp.)

2/14/2023

"Turns IT Glue into a library, great customer support"

4.5/5

What do you like best about Liongard?

Ability to quickly look up systems requiring support, quickly isolating what when wrong and how to fix

Extremely good customer support. Have helped build custom metrics for reports and alerts.

Drastically cuts down on onboarding and ticket resolution time

Change documentation helps quickly ID what went wrong

Periodic reports give customers great insight into what service you're providing and where to make next upgrades/lifecycle management Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Charging extra for more endpoint inspectors on top of per client cost

Some inspectors/agents can be troublesome/time consuming to configure and keep running, especially older systems

Lack of integration with Threatlocker/Whitelisting software

Could definitely be better at providing better install scripts for major RMM tools like Ninja Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hi Robert,

We're so glad to hear that you're finding Liongard to be a great tool! Our goal is to make IT management easy and efficient, and it's great to hear that it's helping you do just that. If you ever have any questions or need any help, our customer support team is always here to assist you. Thank you for your review!

James P.

Director of IT

Mid-Market (51-1000 emp.)

12/26/2022

"It is a unified MSPs with great advantages."

4.5/5

What do you like best about Liongard?

I can say that it has a large proportion of tools and advantages that unify the work and make security decisions according to the same report across various departments.

We can use the program to diagnose networks and programs in all departments of the company, everything that has to do with web security, we can even apply orders after the collected data to formulate graphs that are easy to understand with other programs. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

It is very necessary to be able to open tickets to generate the implementation, this is somewhat slow and unpleasant when starting work with the program, it is a limited and distrustful program in this sense where it does not allow the client to generate full control of the installation, it is necessary have engineers for the implementation and on the other hand I can say that it is not very intuitive and you have to have time to become familiar with it. Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

Automatic generation of documentation through the data provided by the program, business intelligence, which is what we most definitely concentrate on its use for.

workload is one of our main areas when making decisions, balancing workloads is essential to meet established goals and the program makes this easier to do since we can resolve gaps on time and focus on productivity as always. Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hi James,

We appreciate your feedback! Thank you for taking the time to share your experience with us. We are continuing to improve our platform, and your feedback helps us to ensure that our users have the best experience possible. If you have any suggestions or questions, please don't hesitate to reach out to our support team. Thank you again!

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

6/14/2023

"The application is great"

5/5

What do you like best about Liongard?

Captures system configuration documentation across cloud services, network devices, and on-premise systems, apps and services you manage for customers. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Liongard has 2 pricing editions, from $33 to $39 Review collected by and hosted on G2.com.

Response from Sean Duclaux of Liongard

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Thank you for the 5-star rating!!!! We love to hear from our valued partners!

We'd love to hear more as to how our industry-leading Configuration Change Detection and Response solution is automating critical asset and user configuration documentation and change detections, reducing manual efforts across service delivery, operations, support and finance.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/5/2023

"New to the program but learning alot thru Liongard academy"

5/5

What do you like best about Liongard?

The training program is easy to understand and the on-demand pacing makes it easy for anyone to pick up. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Havent used it enough to run into any downsides as of yet. Review collected by and hosted on G2.com.

Response from Sean Duclaux of Liongard

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Thank you for your feeback and I am glad you are enjoying our Liongard Academy content. We love to celebrate newly certification Liongard Administrators!

Jeffrey L.

CTO & Executive VP

Mid-Market (51-1000 emp.)

2/17/2022

"Great product for network visibility and change tracking."

5/5

What do you like best about Liongard?

Support is always available. The interface is fairly intuitive. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Documentation can be confusing. Interface is not intuitive enough. Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hi Jeffrey,

Thank you for your feedback! We're glad to hear that you appreciate the intuitive interface and the availability of our support team. We appreciate your input and will take it into consideration for future updates.

Devon C.

Security Analyst

Small-Business (50 or fewer emp.)

10/25/2022

"Connections to everything"

4/5

What do you like best about Liongard?

The connection into the majority of our tool stack across multiple vendors is extremely helpful Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Current integration limitations are holding this tool back from being a top tier for us. Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hi Devon,

Thank you for your feedback! We strive to provide the best possible integration capabilities, and we are continuously working to improve our product and add new integrations. If you have any specific feature requests or suggestions, please reach out to our support team and we'll be happy to help.

Mason F.

Special Operations

Mid-Market (51-1000 emp.)

2/10/2022

"Hedge Against the Human Element"

5/5

What do you like best about Liongard?

Liongard has several upsides in our workflow. The primary usage is change tracking and automated documentation, which works exceptionally well with their supported integrations. Between auto and manual discovery, we can map out just about every part of a small business network, and not only have that data our finger tips, but synchronized with our PSA and Documentation platforms. The data is always available, and the change tracking has allowed us to catch mistakes made by both employees and customer misunderstandings. The reporting and alerting components are just icing on the documentation cake. Where we used to have to rely on a variety of workflows among different platforms, Roar has been able to replace many of those functions, giving us a single pane for managing alerting templates. The robot really does all the work, and while we still need humans to connect inspectors, we no longer have to wonder if the documentation is current. With their ability to sync to many MSP tools, Roar is a platform agnostic solution for the ubiquitous problem of making sure documentation is up to date. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

I dislike that I cannot fully displace staff with the robot. I'm waiting for a day that Roar can fully onboard an environment from A to Z without human involvement, but alas, that's not likely to happen. Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

Personally, I have use Roar to review ticket completion and to confirm offboarding processes being followed. Many customers are sensitive to SaaS consumption billing such as O365 licenses, and I am able to use Roar to correlate data from the time a ticket was worked to the time an inspector was run, and confirm if our techs have actually been removing and disabling licenses when offboarding employees. From a tech perspective, there is a high level of value in firewall and switch change tracking. When a customer calls in to say something is not working and asks what changed, I can look at a device changelog and know exactly what changed, as well as what didn't. The data is priceless. Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hi Mason,

We appreciate your feedback! We understand the desire to have a solution that can fully automate the onboarding process and we are actively working on improvements that will allow us to get closer to that goal. We are always looking for ways to make our solution easier to use, and we are constantly innovating to keep up with the ever-changing tech landscape. Thank you for taking the time to provide your feedback - it is invaluable to us as we strive to improve our product.

Jared M.

Network Operations Manager

Small-Business (50 or fewer emp.)

6/9/2021

"En Masse Cloud and Product Change Tracking for MSPs"

5/5

What do you like best about Liongard?

The Roar product allows insight into vendors and products that do not have any kind of change tracking/auditing to begin with.

Even if your vendors do have tracking/reporting/auditing, they likely don't integrate with some of your other tools in a way that lets you see things in a uniform space.

Liongard enables MSPs to see the raw facts about a multitude of the products you are alrady using. Documenting the licensing, settings, and configurations as well as alerting to changes of those facts and keeping that history for your team to reference.

Liongard continues to add more products every quarter increasing their value as they continue to seek total visbility into any potential vendor you may select as an MSP in the future. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Not unlike a SIEM, lots of data does not necessarily mean total insight. Liongard is far above an typical SIEM, as they don't simply provide raw data, the data IS structured and understandable.

Liongard is heavily focusing on their existing Reporting and Alerting engines, as well as making pulling data across inspectors, a priority to help you leverage all this data in smarter and easier ways. Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

There is a certain amount of "sleeping better at night" having Liongard documenting things. In some systems very minute data, like the contents of an A record on a website, can equate to major outages and hours of waiting and working with outside vendors.

But with Liongard in place you know EXACTLY how that system was configured yesterday, and putting it back in place is as quick as referencing any other documentation your team might be maintaining.

Mind you this is all done automatically which empowers our team to focus on documenting the 'quirky' stuff.

Liongard also acts as a vendor/cloud alerting system. For those products/vendors who do not have the ability to alert you to changes, Liongard steps in to keep you informed to those changes that might otherwise be overlooked by the competition. Review collected by and hosted on G2.com.

Response from Tonya Cardinali of Liongard

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Hi Jared, Thanks for sharing how you use Liongard's integrations to gain unified visibility into all your systems! We're so glad our automated documentation helps you sleep better at night. We're grateful to have partners like you sharing your experience so other MSPs can benefit too!

Mauro C.

Automation Freak

Small-Business (50 or fewer emp.)

2/10/2022

"One of the best tools I've ever used!"

4/5

What do you like best about Liongard?

The idea of having all your information in one place has no price. They are adding new inspectors almost every month, which gives you more visibility and better information about your clients. Their monthly meetings are a good resource because they not only show the highlights of the latest releases but they show you what they will release next month. Review collected by and hosted on G2.com.

What do you dislike about Liongard?

Sometimes support doesn't reply quickly with the final solutions, and you need to wait until the development team gets involved. Other than that, I have no other dislikes about the product. Review collected by and hosted on G2.com.

Recommendations to others considering Liongard:

Go ahead and try the product! Review collected by and hosted on G2.com.

What problems is Liongard solving and how is that benefiting you?

We are solving visibility problems and also documentation issues. Benefits are the ones you get when you have a daily snapshot of your client's information, and you can see what changed. Review collected by and hosted on G2.com.

Response from Miluse Vejdani of Liongard

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Hi Mauro,

Thank you for such a glowing review! We're so glad to hear that Liongard is one of the best tools you've ever used. We pride ourselves on providing our users with the most comprehensive tools to help them manage their information in one place. We're also delighted to hear that you've been able to take advantage of our monthly meetings and the new inspectors we add each month. We're sorry to hear that you have experienced delays in response time from support. We always strive for a quick response and we are always working hard to improve our customer service.