Lime Connect (formerly Userlike) Pricing Overview

Yes. According to G2 data, Lime Connect (formerly Userlike) offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

According to G2 data, Lime Connect (formerly Userlike) pricing in 2026 starts at €90.00 and can reach €290.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Lime Connect's official pricing page for the most current details.

According to G2 reviews, Lime Connect (formerly Userlike)'s pricing is best suited for small to mid-sized businesses that need multi-channel customer communication and can justify the €90/month Team plan entry point. G2 reviewers from industries like retail, e-commerce, IT services, consulting, and real estate report strong value from the paid tiers. The free tier suits solo operators or businesses just testing live chat. The Corporate tier at €290/month appeals to growing teams needing analytics and broader channel support. Enterprise users gravitate toward the Flex plan for white-labeling and dedicated support. G2 reviewers consistently note the pricing model favors teams over individual operators.

Lime Connect (formerly Userlike)'s free tier is limited to one widget and one seat, covering only core features like canned messages, file sharing, and surveys. G2 reviewers frequently flag this as too restrictive for real-world use, noting it effectively pushes users toward paid plans. Lime Connect (formerly Userlike)'s paid plans begin at €90/month for the Team tier, unlocking four seats, WhatsApp and messaging app integrations, live translation, video calls, screen sharing, and chatbot API access. The Corporate tier at €290/month adds analytics and more channels. G2 users specifically call out analytics and WhatsApp being absent from lower tiers as key upgrade drivers.

G2 reviews of Lime Connect (formerly Userlike) reflect a recurring tension: high ratings paired with frequent pricing complaints. The overall rating is strong, and many G2 reviewers praise the feature richness, ease of setup, and GDPR compliance as justifying the cost. However, pricing concerns are among the most commonly cited cons, particularly from small businesses and startups who find the jump from the free tier to the €90/month Team plan steep. Some G2 users note the pricing is expensive compared to alternatives like tawk.to. That said, reviewers across industries consistently report measurable benefits in lead generation and customer conversion, suggesting Lime Connect (formerly Userlike) delivers solid value for businesses that fully utilize its multi-channel capabilities.