LevelEleven Reviews & Product Details

The way that the tool is easy to use and how close their support team is when we need

It is faster, really user friendly and with a great possibility of customization.

I never had a question or a project that I didn't have a close and personalized meeting with the support team to fixed and something also to bring me insight on how do it better. Review collected by and hosted on G2.com.

Different from other tools that I have been using in almost 22 years managing teams, this tool is quite complete; at this moment, nothing that I can dislike.

The visual part is all that you need, isn't beautiful but it work to bring the information that you need. Review collected by and hosted on G2.com.

The UI is nice and their sales reps know how to sell you on their customer support. Review collected by and hosted on G2.com.

They do not have customer support. I have been waiting 4 months for them to fix a connection issue between Salesforce and their system. But of course, we are paying for it during that time. I hope no one else makes the same mistake. Review collected by and hosted on G2.com.

The LevelEleven software is an excellent addition to Salesforce if you are a leader managing your sales team by measuring their ACTIVITIES vs. just total revenue, which is a key success factor. It allows you to choose the behaviors and actions you want your sales team to take, and measure their performance in real time. It puts your most important KPIs at a quick glance, and also stack ranks the team in a way that is very motivating for competitive salespeople. We used just their very basic solution and saw results very quickly. I highly recommend the tool, and also the team! They were fantastic in helping us configure it in a way that works for us, and showed us how to easily make any changes ourselves. Fantastic solution! Another side benefit - It makes your team log their work in salesforce if they want to show up well on the scorecard! Review collected by and hosted on G2.com.

We had no downsides at all. Even the salespeople found it easy to use and liked seeing their rankings. Review collected by and hosted on G2.com.

The way that is easy to control the pacing of my team Review collected by and hosted on G2.com.

The lack of the possibility to annulate some days of the pacing (example: to exclude the holiday) Review collected by and hosted on G2.com.

The tool is really good, I have been working with it for over 2 years and our reps simply love it.

From my perspective as System Specialist, I always value the level of customer support and Laure has been with us the whole time and never left anything fall through the cracks. she is simply a legend. Review collected by and hosted on G2.com.

not much to be honest,

Maybe the feature releases are too long and it is always focused on big changes and small features always fall behind and maybe forgotten. Review collected by and hosted on G2.com.

Leveleleven focuses on highlighting the relevant data points in Salesforce, and draws the users attention to the intended metric. Sales and Service Rep activities can be tracked and rated with a time bound and measurable approach.

With Geopointe, they have integrated mapping capabilities to address all needs of a field sales and service team. This app is helpful to a B2C sales and service driven organization with high # of sales. Review collected by and hosted on G2.com.

A bit complicated to use for novice users and managers. better training aids required. Review collected by and hosted on G2.com.

My favorite feature of LevelEleven is the customizable splashes. My team loves seeing their picture and hearing their song play when they close a sale. As a manager, I love the 1-1 coaching feature to keep me organized and create more effective meetings. Review collected by and hosted on G2.com.

I don't see any downsides to using LevelEleven. Review collected by and hosted on G2.com.

I love the screen splashes where you can play music and have a reps' name appear on the screen. It helps push tempo and the team gets really excited about it. When running competitions, it gives us an easy to way visualize results. In the past, we had to send manual updates via spreadsheets or having teams manually enter results. Review collected by and hosted on G2.com.

Competitions can't be retroactive, they can only be applied going forward. That has probably been the most frustrating thing. Review collected by and hosted on G2.com.

It's great to have a public leaderboard to help motivate our sales team. We have a big-screen TV that's front and center for our sales department to see on a daily basis. We use Level Eleven to compete amongst ourselves while also creating a bit of ownership and accountability for our reps.

We've also used this a few times for Sales Spiffs, just to create a bit more visibility of what's going on and to keep everyone focused on the end goal. We've found this to be pretty helpful to keep everyone aligned and motivated so that our spiffs don't fall off or lose steam. Review collected by and hosted on G2.com.

It can be a bit of a pain to configure. Support is pretty good, but it's not too user friendly for setting up. Once you understand how to use it though, it becomes pretty straightforward and fairly easy to continue configuring and editing. Review collected by and hosted on G2.com.

Our users like the visual, and sometime audio, of knowing they hit goals and challenging each other. Some of the dashboards we were ale to develop using LevelEleven metrics instead of traditional Salesforce because of the ease of setting and modifying goals. Review collected by and hosted on G2.com.

Like everyone we have a very customized org and sometimes the difficulty is taking our information and trying to make it fit. Having an inside Sales rep classified different was on a quote, order, and invoice from an ERP is an internal issue but the users do not know the difference they just want to see their stats. Review collected by and hosted on G2.com.