--- title: Laserfiche Reviews meta\_title: 'Laserfiche Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1247 reviews by the users' company size, role or industry to find out how Laserfiche works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1247 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Laserfiche Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [(118 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [(88 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [(83 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [(69 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [(65 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [(39 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [(33 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [(28 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [(23 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [(22 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Laserfiche ##### 1. Ease of Use Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [ See 118 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ![Jason S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason S.") JS Jason S. Enterprise (\> 1000 emp.) 5.0/5 "Laserfiche is a great product!" What do you like about Laserfiche? Anyone can develop in Laserfiche. Their Learning Center has everything you need to build out your business processes, whether you’re using low-code to ##### 2. Process Automation Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [ See 88 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) See Related User Reviews LJ lecedric j. Enterprise (\> 1000 emp.) 5.0/5 "Great support and easy to use" What do you like about Laserfiche? Helps the city process invoices quickly. Also helps use store all of our city documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ##### 3. Automation Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [ See 83 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you like about Laserfiche? Automation and ability to run scripts. Integrations ##### 4. Workflow Management Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [ See 69 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you like about Laserfiche? Customization features, simple UI, powerful workflow features. JG JOHN G. Mid-Market (51-1000 emp.) 5.0/5 "Laserfiche, the right answer" What do you like about Laserfiche? I really appreciate the ease of use and the vast workflow functionality. ##### 5. Document Management Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [ See 65 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) See Related User Reviews ![Oliver M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver M.") OM Oliver M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Document Management with Stellar Integration" What do you like about Laserfiche? I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works rea ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ### 5 Cons or Disadvantages of Laserfiche ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [ See 39 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you dislike about Laserfiche? The interface used to be a downside but LF 12 has updated and modernized this! ##### 2. Learning Difficulty Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [ See 33 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Document Management with Strong Security, Intimidating for New Users" What do you dislike about Laserfiche? It looks intimidating for all of our new users. ##### 3. Missing Features Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [ See 28 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. HV Holly V. Enterprise (\> 1000 emp.) 4.5/5 "Robust and Reliable" What do you dislike about Laserfiche? A bit expensive. Sometimes the ala-cart module options can be confusing. It's nice to not have to pay for things you aren't going to use, but if you h ##### 4. Update Issues Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [ See 23 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great product with many capabilites" What do you dislike about Laserfiche? It seems like upgrading versions might be difficult ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. ##### 5. Performance Issues Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [ See 22 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you dislike about Laserfiche? Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Laserfiche: Exceptional Document Management and Automation" What do you dislike about Laserfiche? Heavy document workflow leads to performance problems and lags Laserfiche has a cloud version that still needs more improvements and support JH James H. Mid-Market (51-1000 emp.) 4/27/2026 "Ease of Use and Excellent Support Make Laserfiche a Top Choice" 5/5 What do you like best about Laserfiche? I like Laserfiche because of its ease of use, which really helps me manage the system as an admin. The implementation was incredibly easy, taking only about two months to set up. I appreciate the great support features and the fact that they're always updating the product, keeping it fresh and functional. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing yet. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for managing and retaining documents. As the admin, its ease of use helps me manage the system. The easy implementation and great support enhance its value. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PF Pax F. Assistant City Clerk Enterprise (\> 1000 emp.) 4/27/2026 "Powerful Functionality with Deep Customization and Granular Permissions" 5/5 What do you like best about Laserfiche? The functionality, the ability to customize things, the specific access permissions Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Updates a little too quickly sometimes and things aren't fully built out Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Helping us automate our records management which is a huge time saver and will help keep us in compliance to avoid over-retention Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 5/28/2026 "Saves time through automation and AI" 4.5/5 What do you like best about Laserfiche? The new AI features have reduced the amount of data entry required by our staff. Also, the workflows and business processes have helped automate our processes. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The initial integration was slow and learning curve was steep, but once we got past the slow adoption, it's been great. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? It has allowed us to increase employee performance through reduced data entry, and makes finding documents so much easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Yazmin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yazmin C.") YC Yazmin C. Technology Support Specialist Enterprise (\> 1000 emp.) 5/31/2023 "Laserfiche for Time Saving!" 5/5 What do you like best about Laserfiche? Laserfiche is very customizable and helps with document management in our organization. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Need more training. On us though, we need to start visiting the support website! Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Document management, previously we stored documents everywhere: cloud and printed. This is helping keep our docs centralized. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AR Alexis R. City Clerk Small-Business (50 or fewer emp.) 4/28/2026 "Impressed and Fully Satisfied—Everything We Need for ADA Compliance Forms" 5/5 What do you like best about Laserfiche? Everything! Just as I learn to navigate through the process of creating forms to assist in our ADA compliance and improve on our processes, I can say I’m pretty satisfied! Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing at this point! We are impressed and satisfied Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Forms and Processes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NB Nolan B. Mid-Market (51-1000 emp.) 4/27/2026 "Empowers Business with Intuitive Document Management" 4.5/5 What do you like best about Laserfiche? I really like the ease of use and the power of the tools that Laserfiche offers. It's largely intuitive, which makes handling tasks smoother. The initial setup was pretty straightforward, and I appreciate how it empowers the business to handle everything, reducing the load on an overburdened ITS. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I think the administration tools are a bit confusing at times. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for forms and document management, solving our overburdened ITS by empowering the business to handle tasks independently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AC Aileen C. Records Manager Mid-Market (51-1000 emp.) 4/28/2026 "Endless Integrations and AI-Powered Process Improvements" 5/5 What do you like best about Laserfiche? What I like most about laserfiche is the endless capabilities for integrating with other softwares and improving processes with AI Review collected by and hosted on G2.com. What do you dislike about Laserfiche? What I dislike about laserfiche is the challenges I’m facing in keeping up with all of the advanced features. I like to regularly audit to see if I’m optimizing the program to its fullest potential. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche is solving our EDMS problem and assisting us with implementing a records management program as well as enforcing our retention schedule Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MP Magnes P. Business Intelligence Specialist Mid-Market (51-1000 emp.) 4/29/2026 "Laserfiche Streamlines Document Handling and Strengthens Governance" 5/5 What do you like best about Laserfiche? Laserfiche helps reduce manual document handling, improves public records response readiness, strengthens governance, and creates more consistent, scalable business processes across departments. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The training platform, Aspire, can sometimes be clunky to use. Also, co-authoring for self-hosted users is nearly non-existent. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche AI features, specifically Smart Fields is helping us extract metadata from large volume documents. This has turned a potential 3-month data entry project into a 1-day real-world project, saving us thousands of dollars and time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 4/15/2025 "Efficient Document Management with Strong Security, Intimidating for New Users" 5/5 What do you like best about Laserfiche? I like the security and search capabilities of Laserfiche. With twenty plus years of large government reports and federal reports, finding information is good. I also appreciate that our provider helped us a lot with the initial setup, making it easy on our part, thanks to having an expert set it up for us. We really enjoy using it and find it very likely to recommend. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? It looks intimidating for all of our new users. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for managing files and records, ensuring secure storage and easy retrieval of government forms and reports. I like its strong security and search capabilities, which help in finding information quickly, even with decades of reports. Review collected by and hosted on G2.com. Show More 4/27/2026 Validated ReviewerIncentivizedSource: Seller invite KH Kaytlyn H. Integrations Analyst Enterprise (\> 1000 emp.) 4/28/2026 "Incredibly Dynamic—Streamlined Our Processes Exponentially" 4.5/5 What do you like best about Laserfiche? It’s incredibly dynamic and has streamlined our processes exponentially. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? There are some quirks with fine tuning things you want seen on forms to your customers. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? They have helped us get rid of paper and redundant processes Review collected by and hosted on G2.com. 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