--- title: Laserfiche Reviews meta\_title: 'Laserfiche Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1247 reviews by the users' company size, role or industry to find out how Laserfiche works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1247 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Laserfiche Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [(118 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [(88 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [(83 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [(69 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [(65 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [(39 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [(33 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [(28 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [(23 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [(22 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Laserfiche ##### 1. Ease of Use Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [ See 118 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ![Jason S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason S.") JS Jason S. Enterprise (\> 1000 emp.) 5.0/5 "Laserfiche is a great product!" What do you like about Laserfiche? Anyone can develop in Laserfiche. Their Learning Center has everything you need to build out your business processes, whether you’re using low-code to ##### 2. Process Automation Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [ See 88 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) See Related User Reviews LJ lecedric j. Enterprise (\> 1000 emp.) 5.0/5 "Great support and easy to use" What do you like about Laserfiche? Helps the city process invoices quickly. Also helps use store all of our city documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ##### 3. Automation Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [ See 83 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you like about Laserfiche? Automation and ability to run scripts. Integrations ##### 4. Workflow Management Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [ See 69 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you like about Laserfiche? Customization features, simple UI, powerful workflow features. JG JOHN G. Mid-Market (51-1000 emp.) 5.0/5 "Laserfiche, the right answer" What do you like about Laserfiche? I really appreciate the ease of use and the vast workflow functionality. ##### 5. Document Management Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [ See 65 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) See Related User Reviews ![Oliver M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver M.") OM Oliver M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Document Management with Stellar Integration" What do you like about Laserfiche? I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works rea ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ### 5 Cons or Disadvantages of Laserfiche ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [ See 39 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you dislike about Laserfiche? The interface used to be a downside but LF 12 has updated and modernized this! ##### 2. Learning Difficulty Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [ See 33 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Document Management with Strong Security, Intimidating for New Users" What do you dislike about Laserfiche? It looks intimidating for all of our new users. ##### 3. Missing Features Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [ See 28 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. HV Holly V. Enterprise (\> 1000 emp.) 4.5/5 "Robust and Reliable" What do you dislike about Laserfiche? A bit expensive. Sometimes the ala-cart module options can be confusing. It's nice to not have to pay for things you aren't going to use, but if you h ##### 4. Update Issues Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [ See 23 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great product with many capabilites" What do you dislike about Laserfiche? It seems like upgrading versions might be difficult ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. ##### 5. Performance Issues Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [ See 22 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you dislike about Laserfiche? Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Laserfiche: Exceptional Document Management and Automation" What do you dislike about Laserfiche? Heavy document workflow leads to performance problems and lags Laserfiche has a cloud version that still needs more improvements and support IE Ifeoma E. Operational Supervisor Health, Wellness and Fitness Mid-Market (51-1000 emp.) 10/28/2025 "Secure, Smart Document Management—But Costly and Slow with Large Files" 4.5/5 What do you like best about Laserfiche? Laserfiche focuses on centralizing documents into a secure and accessible platform The program is remarkable on matters compliance, something that reinforces the legal framework of documents The program connects with online forms, that helps us feed most of workflow like contracts and HR onboarding Laserfiche has smart AI interconnections which helps in document classification and summarization The program is granular and focused on security, something that ensures there is regulated sharing We access Laserfiche through mobile gadgets and even when we are offline Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Large documents face searching issues, and this slows the processes that a company intends to do with their documents Deployment of Laserfiche demands huge amounts of cash, and this distracts most of small businesses Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche is the program we use to create and combine documents into a unified space that is secure and absolutely accessible Most of documents related tasks, including eSigning, document and formatting are fully automated by the app We use Laserfiche to help companies stay upto the set legal standards and maintain high compliance measures Laserfiche is brilliant in consolidating all documents, and this supports easy access and protection The program has quality data extraction measures, handles even the unstructured documents The smart mobile access of Laserfiche provides more flexibility and satisfaction Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite FS Faith S. Mid-Market (51-1000 emp.) 6/1/2023 "Effortless Document Management, Stellar Process Automation" 5/5 What do you like best about Laserfiche? I like how easy it is to implement Laserfiche at the department level, without the need for any coding. This means process owners can build their own processes. It streamlines processes, makes compliance easy, reduces human error, and cuts down the time needed to create electronic processes. I don't have any frustrations with it since they are good about implementing improvements. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche streamlines processes, makes compliance easy, reduces human error, and speeds up creating electronic processes. It's easy to implement at the department level, with no coding required, allowing process owners to build their own processes. Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerSource: Seller invite ![Samantha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha R.") SR Samantha R. Small-Business (50 or fewer emp.) 4/27/2026 "Boosts Workflow with Customization" 5/5 What do you like best about Laserfiche? I like Laserfiche for its customization options and the easy interface it offers both administrators and users. I can design applications tailored for grantees to facilitate accurate completion and make updates when necessary. The platform helps increase workflow efficiency and makes tracking and reviewing data easier. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Moving processes around in the process tab is challenging. I wish there was more freedom to move the arrows where I want them and it would be easier to create more space between tasks. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I find Laserfiche increases workflow efficiency and makes it easier to track and review data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Matthew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew C.") MC Matthew C. Mid-Market (51-1000 emp.) 4/28/2026 "Streamlines Operations with Ease, Needs Better Support" 4/5 What do you like best about Laserfiche? I appreciate the ease of use for end users when working with Laserfiche. It's great that we can use the color category for the file names, which really helps out our departments. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? One thing that could be improved is the process around support and log management for IT departments. For a support case, we need to go to each server and gather the logs manually. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche simplifies our AP process, from receiving invoices to payment, and it's easy for end users. We also use color categories for file names, helping our departments. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MN Michele N. Mid-Market (51-1000 emp.) 4/27/2026 "Effortless Document Management and Retention" 5/5 What do you like best about Laserfiche? I like Laserfiche for its ease of use, making it effortless to manage document retention for the city. I appreciate the permissions feature, which enhances the security and accessibility of the documents. It's great to have everyone's forms stored in one repository, streamlining the management process. The initial setup was very easy, making the transition smooth. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? nothing Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I find Laserfiche solves the issue of paper documents by allowing document retention for the city. Its ease of use is great, and having everyone's forms in one repository with proper permissions is very helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Denise T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise T.") DT Denise T. Director of Finance Mid-Market (51-1000 emp.) 2/11/2020 "Effortless Onboarding and User-Friendly Experience with Laserfiche" 5/5 What do you like best about Laserfiche? I like that I can train others very easily on how to use Laserfiche. It's beneficial for onboarding new employees and getting them adept at using the software. They're able to use it more easily. Also, the initial setup was very easy, probably a 4.5 out of 5, with five being the easiest. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing I can think of Review collected by and hosted on G2.com. Recommendations to others considering Laserfiche: Really research what solutions you need Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche as a document repository and for AP processes and workflows. It makes onboarding new employees easier and helps them get adept with the software quickly. Review collected by and hosted on G2.com. Show More 4/27/2026 Validated ReviewerSource: Organic EL Evan L. System Support Specialist Mid-Market (51-1000 emp.) 4/23/2024 "Streamlines Data Management, Saves Time" 5/5 What do you like best about Laserfiche? I like that Laserfiche simplifies tasks, which is really helpful for us. The public portal is a great feature too. I also appreciate how it ensures data accuracy and retention, making the data we handle really useful. It helps superior court clerks save time and make fewer errors. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Cost. Make administration even more simple. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for data management and automating repetitive tasks, which simplifies tasks, ensures data accuracy and retention, and provides useful data. It helps superior court clerks save time and make fewer errors. Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerSource: Seller invite ![Randall B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randall B.") RB Randall B. Mid-Market (51-1000 emp.) 4/27/2026 "Efficient Document Management but Needs Scanning Integration" 4/5 What do you like best about Laserfiche? I like how Laserfiche scans our paper into digital documents, which helps us maintain accounts payable and receipts efficiently. I also value researching the repository, which is a useful feature. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I don't like having to use multiple products to scan documentation in. We currently use ABBYY and PaperPort alongside Laserfiche for scanning documents from the copy machine. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for documentation and accounts payable. It maintains records and scans paper into digital documents. However, we still use ABBYY and PaperPort to scan from the copy machine. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ryan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan K.") RK Ryan K. Manager, Systems Mid-Market (51-1000 emp.) 4/27/2026 "Streamlined Document Management with Responsive Support" 5/5 What do you like best about Laserfiche? I like Laserfiche for its easy use and client collaboration, which makes it great for project work. The team is very responsive, providing solutions that fit our company's needs well. The system's usability is a standout, and it helps us manage our document repository effectively, solving many work-related problems. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The only improvement that we're looking for is some more AI functionality. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for document management, storing hundreds of thousands of documents. It supports work process flows, making documents accessible through our system and member portal. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MB Marilyn B. Mid-Market (51-1000 emp.) 4/28/2026 "Automates Workflow but Needs Customization" 5/5 What do you like best about Laserfiche? I like the ability to control and collect information automatically with Laserfiche. The smartfields, workshops, and business automation features are valuable as they help automate processes, saving staff time. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I wish it was more customizable more fitted towards our brand and design standards. Branding options, using color codes to match the brand exactly. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for records management and forms intake, helping with organization and workflow. The ability to control and automatically collect information with smart fields and business automation saves staff time. Review collected by and hosted on G2.com. 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