--- title: Laserfiche Reviews meta\_title: 'Laserfiche Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1247 reviews by the users' company size, role or industry to find out how Laserfiche works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1247 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Laserfiche Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [(118 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [(88 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [(83 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [(69 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [(65 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [(39 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [(33 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [(28 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [(23 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [(22 mentions)](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Laserfiche ##### 1. Ease of Use Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. [ See 118 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ![Jason S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason S.") JS Jason S. Enterprise (\> 1000 emp.) 5.0/5 "Laserfiche is a great product!" What do you like about Laserfiche? Anyone can develop in Laserfiche. Their Learning Center has everything you need to build out your business processes, whether you’re using low-code to ##### 2. Process Automation Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. [ See 88 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews) See Related User Reviews LJ lecedric j. Enterprise (\> 1000 emp.) 5.0/5 "Great support and easy to use" What do you like about Laserfiche? Helps the city process invoices quickly. Also helps use store all of our city documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ##### 3. Automation Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. [ See 83 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "From one document system to another...actual document system" What do you like about Laserfiche? My org has been now using Laserfiche for over a year and they LOVE IT! And so do we in IT because we have a great partner and it is easy to administer ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you like about Laserfiche? Automation and ability to run scripts. Integrations ##### 4. Workflow Management Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. [ See 69 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1226071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you like about Laserfiche? Customization features, simple UI, powerful workflow features. JG JOHN G. Mid-Market (51-1000 emp.) 5.0/5 "Laserfiche, the right answer" What do you like about Laserfiche? I really appreciate the ease of use and the vast workflow functionality. ##### 5. Document Management Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. [ See 65 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237445&qs=pros-and-cons#reviews) See Related User Reviews ![Oliver M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver M.") OM Oliver M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Document Management with Stellar Integration" What do you like about Laserfiche? I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works rea ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you like about Laserfiche? I enjoy the ease of use, and many case uses such as record management or document storage. ### 5 Cons or Disadvantages of Laserfiche ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. [ See 39 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellence" What do you dislike about Laserfiche? The interface used to be a downside but LF 12 has updated and modernized this! ##### 2. Learning Difficulty Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. [ See 33 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful software that can do so much" What do you dislike about Laserfiche? So dense! There is a lot to learn! They are helpful though. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Document Management with Strong Security, Intimidating for New Users" What do you dislike about Laserfiche? It looks intimidating for all of our new users. ##### 3. Missing Features Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. [ See 28 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1238706&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. HV Holly V. Enterprise (\> 1000 emp.) 4.5/5 "Robust and Reliable" What do you dislike about Laserfiche? A bit expensive. Sometimes the ala-cart module options can be confusing. It's nice to not have to pay for things you aren't going to use, but if you h ##### 4. Update Issues Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. [ See 23 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1239575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great product with many capabilites" What do you dislike about Laserfiche? It seems like upgrading versions might be difficult ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, customizable, clean, powerful." What do you dislike about Laserfiche? Some basic features are lacking and don't seem to be added after years of feature requests. ##### 5. Performance Issues Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. [ See 22 mentions ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1235690&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great software for document storage" What do you dislike about Laserfiche? Nothing comes to mind. I think if I had to nit pick something is sometimes the error could be hardware related and Laserfiche may not tell you right a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Laserfiche: Exceptional Document Management and Automation" What do you dislike about Laserfiche? Heavy document workflow leads to performance problems and lags Laserfiche has a cloud version that still needs more improvements and support ![Jonathan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan A.") JA Jonathan A. Administrative Director Mid-Market (51-1000 emp.) 4/27/2026 "Facilitate Document Management with Efficiency" 5/5 What do you like best about Laserfiche? I like the ease of consultation and how Laserfiche consolidates the document repository. I appreciate that it provides us with a secure site to maintain all the company's information, which helps us make decisions about which documents we have and which are important for the company. The initial setup was very user-friendly for everyone, from experts to newcomers. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? We are starting but we want more templates. We are starting to register documentation but we still don't have the query templates for document analysis with AI. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche solves the problem of physical document space, allowing access to everyone. It facilitates the consultation of the repository and aids in decision-making by keeping the company's information secure and organized. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated NR Noemi R. Mid-Market (51-1000 emp.) 4/28/2026 "Versatile System with Seamless Implementation" 5/5 What do you like best about Laserfiche? What I like most about Laserfiche is the ability to go from idea to implementation in a short period of time. I think it's the most versatile system we currently have in place that delivers many solutions with just this one tool. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I don't have any areas that I know for certain need improvement. I just know that on occasion, I'll have some errors in forms that may act up a little bit, and I end up finding the solutions in the community. So I really don't have anything that is not working to satisfaction right now. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche helps us manage records and processes across departments while solving security and access issues by allowing us to assign document permissions specifically. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Enterprise (\> 1000 emp.) 11/14/2019 "Smart for Forms, Lacks AI Yet Easy Setup" 4.5/5 What do you like best about Laserfiche? I love how Laserfiche allows me to use smart fields to pull facts from unstructured documents, which makes tasks easier. I appreciate the ability to use API connections to enhance forms, making them smarter. Setting it up is easy, with no software to install. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? The cloud environment is great but like any product there are still minor features that should be added. We have issues with customer report features with already exist on the on-premise version. Details from tables and collections are not an option. Currently lacks AI agents. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for forms and document management, with workflows that automate processes, making it ready to use. Smart fields ease tasks with unstructured documents, and API connections enhance form intelligence. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Don G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Don G.") DG Don G. IT Manager Construction Mid-Market (51-1000 emp.) 4/4/2023 "Laserfiche pros and cons" 4/5 What do you like best about Laserfiche? Automations and customizations in both forms and workflow. Can quickly build and deploy a form with an approval workflow process in minutes. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Having to know a good amount of JS and CSS to really get the forms to fit and function the way you want to. I feel that many of the features could be pre-built into forms for easy of development. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche has improved our credit card receipt submittals, AP invoice approvals, as well as serves as our document retention. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite BR Beck R. Enterprise (\> 1000 emp.) 4/28/2026 "Effortless Document Management with Seamless ERP Integration" 5/5 What do you like best about Laserfiche? I like how easy Laserfiche is to use and how there are lots of ways to integrate different applications with it. It provides a seamless way to search for documents and store them, and it allows us to easily get the information from the documents to our ERP. This makes Laserfiche valuable because we can save time and resources as we don't have to do these tasks manually. Laserfiche works great for our system and there's nothing I would improve or change. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? There is not anything I dislike Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Laserfiche allows us to search and store documents seamlessly, easily transfer information to our ERP, and save time and resources by avoiding manual tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Stephanie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie A.") SA Stephanie A. Enterprise (\> 1000 emp.) 4/25/2024 "Streamlines Document Management with Efficiency" 5/5 What do you like best about Laserfiche? I like how Laserfiche enables the district to respond to requests efficiently and in a timely manner. It supports legal requirements with accuracy and reliability. I also appreciate how it streamlines workflows and improves operational efficiency. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? I would like to see the ability to utilize quick fields for large documents containing thousands of pages and indexing them individually to a specific student, separate that student's document from the large document and store it to that specific student's repository. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche for importing data quickly and reducing hours for staff. It helps in onboarding future staff and organizing fiscal data efficiently. It also enables timely responses, supports legal requirements, and streamlines workflows. Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerSource: Seller invite MP Michael P. Air Quality Technician Small-Business (50 or fewer emp.) 4/24/2024 "Increase productivity, efficiency, and organization while simultaneously decreasing workload." 5/5 What do you like best about Laserfiche? Laserfiche has been a great tool to provide solutions to problems that would otherwise utilize excesive resources in both time and personnel. The learning curve has been gradual especially when employing the multitude of resources available. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Laserfiche has been limited in the way it can interact with systems being used in my organization and could potentially create more work in implementing a work around solution. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Application processing. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerSource: Organic ![Christopher R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher R.") CR Christopher R. Enterprise (\> 1000 emp.) 4/29/2026 "Streamlines Onboarding with Secure Workflows" 4/5 What do you like best about Laserfiche? I like how easy it is for end users to fill out a form and the data flows to the right place. There's great security in place to protect against data leakage. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Workflow building is difficult because there are so many options. As a new user there is a lot of options. Having example workflows available can help to determine how to set this up. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? I use Laserfiche to streamline onboarding of new employees. It's easy for end users to fill out forms and ensures data flows to the right place, with great security in place to protect against data leakage. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Pavani N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavani N.") PN Pavani N. ECM Laserfiche Engineer Enterprise (\> 1000 emp.) 4/28/2026 "Easy Form Creation with Smooth Routing and Approvals" 4.5/5 What do you like best about Laserfiche? It’s easy to create a form and automate the routing and approval process. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? There are a few minor features missing, either in the business process module or in the workflow. It would be better if both were combined, or at least if they offered the same set of features. Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Automatically assigns retention schedules, creates and assigns tasks, and routes items for approval. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HN Hans N. Network Engineer Mid-Market (51-1000 emp.) 4/23/2024 "Shining a Light on Efficiency" 5/5 What do you like best about Laserfiche? The ability to automate workflows, enhance document security, and improve accessibility with its powerful search functions. These features significantly streamline processes in various organizational settings, making document handling more efficient and less time-consuming. Review collected by and hosted on G2.com. What do you dislike about Laserfiche? Nothing so far that I have found, a little expensive initially but the cloud option is a good starting point Review collected by and hosted on G2.com. What problems is Laserfiche solving and how is that benefiting you? Retention and making sure the data is accurate Review collected by and hosted on G2.com. 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