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Compare Lark and Slack 
Featured Products
At a Glance
Market Segments
Small-Business (49.7% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
$0.00 50 Users
$0.00
Lark
Star Rating
(169)4.5 out of 5
Market Segments
Small-Business (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plansSlack
Star Rating
(38,017)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in user experience, with many praising its intuitive interface and seamless integration with other software. Users appreciate features like project-specific channels and threaded discussions, which help keep communication organized and efficient.
- According to verified reviews, Lark stands out for its rich feature set that supports messaging, collaboration, and document sharing. Users highlight its effortless integration with tools like Jira, making it a versatile choice for teams that rely on multiple applications.
- Reviewers mention that Slack's implementation process is quick and straightforward, with many users noting the ease of onboarding. This is a significant advantage for teams looking to get up and running without extensive training or setup time.
- Users say that while Lark offers a reliable experience, it faces challenges in setup compared to Slack. Some users have noted that the initial configuration can be less intuitive, which may lead to a steeper learning curve for new users.
- G2 reviewers highlight that Slack's support quality is consistently rated highly, with users appreciating the responsive customer service. This level of support can be crucial for teams that need quick resolutions to issues as they arise.
- According to recent feedback, Lark's mobile application is praised for its functionality, with users enjoying the ability to manage tasks and communicate effectively on the go. This feature is particularly beneficial for teams that require flexibility and remote collaboration.
Pricing
Entry-Level Pricing
Lark
Starter
$0.00
50 Users
The essentials to get your core team up and running
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Lark
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
9.3
132
9.2
31,049
Ease of Use
9.0
134
9.2
31,973
Ease of Setup
7.9
37
9.2
8,362
Ease of Admin
8.8
26
8.9
5,017
Quality of Support
8.9
126
8.8
21,597
Has the product been a good partner in doing business?
9.3
26
9.0
4,495
Product Direction (% positive)
9.6
126
8.7
30,362
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.2
87
9.1
13892
9.0
85
9.0
14436
9.1
81
8.6
13747
Business Instant Messaging
9.0
82
8.5
10207
9.0
84
8.1
9539
Business Instant Messaging
9.4
82
9.1
13635
8.9
78
9.2
13267
8.4
71
9.0
11788
Generative AI - Business Instant Messaging
Not enough data
7.5
1497
AI - Business Instant Messaging
Not enough data
7.5
1484
Not enough data
7.9
1488
Not enough data
7.4
1467
Not enough data
7.4
1469
Agentic AI - Business Instant Messaging
Not enough data
7.7
893
Not enough data
7.7
883
Setup
Not enough data
9.1
686
Not enough data
8.9
678
Not enough data
8.7
662
Not enough data
8.9
692
Management
Not enough data
9.0
670
Not enough data
8.7
655
Not enough data
8.9
669
Generative AI
Not enough data
7.8
573
Agentic AI - Workflow Management
Not enough data
7.8
290
Not enough data
8.0
286
Not enough data
8.2
294
Not enough data
8.0
291
Not enough data
8.0
291
Not enough data
7.9
291
Not enough data
8.1
291
Account Options
Not enough data
9.2
284
Not enough data
8.4
280
Not enough data
8.7
275
Not enough data
8.7
278
Not enough data
8.9
283
Not enough data
8.9
281
Q&A Tools
Not enough data
9.1
284
Not enough data
9.1
281
Not enough data
9.1
286
Not enough data
8.7
273
Not enough data
9.1
281
Not enough data
8.9
277
Not enough data
8.6
271
Not enough data
8.9
273
Not enough data
8.5
271
Knowledge Pages
9.4
38
8.5
341
9.4
37
8.3
342
9.4
37
8.1
332
9.3
37
8.1
330
8.9
34
7.9
325
9.3
36
8.4
328
Knowledge Dissemination
8.7
38
8.2
321
9.2
37
8.8
327
9.3
38
9.0
330
9.3
38
8.9
329
9.5
36
8.4
326
8.6
35
8.2
317
9.6
36
8.7
331
9.0
35
8.6
319
9.1
35
8.6
315
Agentic AI - Knowledge Base
Not enough data
7.9
197
Not enough data
8.0
199
Not enough data
7.8
197
Communication
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Not enough data
Goal Creation
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Login Options
Not enough data
9.0
762
Not enough data
8.5
742
Productivity
Not enough data
8.0
725
Not enough data
8.3
731
Not enough data
8.6
737
Not enough data
7.9
711
Not enough data
7.9
708
Customization
Not enough data
8.6
729
Not enough data
9.0
742
Not enough data
8.7
717
Agentic AI - Unified Workspaces
Not enough data
7.5
409
Not enough data
7.6
406
Compatibility
Not enough data
9.0
93
Not enough data
9.1
96
Not enough data
9.0
91
Agentic AI - Enterprise Search Software
Not enough data
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Search Queries
Not enough data
8.8
92
Not enough data
9.2
91
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
89
AI powered search - Enterprise Search Software
Not enough data
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Functionality
Not enough data
8.9
91
Not enough data
9.0
90
Not enough data
9.1
94
Compatibility - Enterprise Search Software
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Functionality - Enterprise Search Software
Not enough data
9.3
27
Not enough data
9.5
25
Not enough data
9.5
28
Search Queries - Enterprise Search Software
Not enough data
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Automation
Not enough data
8.8
1214
Not enough data
8.8
1175
Not enough data
8.5
1148
Administration
Not enough data
8.8
1173
Not enough data
8.6
1135
Not enough data
9.4
1212
Project management
Not enough data
8.7
1156
Not enough data
8.5
1123
Not enough data
8.6
1139
Not enough data
8.5
1127
Not enough data
8.6
1125
Not enough data
8.3
1096
Not enough data
8.3
1120
Workload
Not enough data
8.4
1085
Not enough data
8.8
1132
Not enough data
8.6
1090
Not enough data
8.5
1081
Communication & Collaboration
Not enough data
9.3
1352
Not enough data
9.0
1181
Not enough data
9.3
1251
Cost Management
Not enough data
8.1
1071
Not enough data
8.2
1071
Not enough data
8.1
1064
Integration
Not enough data
8.6
1097
Not enough data
8.4
1070
Not enough data
8.4
1062
Generative AI
Not enough data
7.5
1018
Not enough data
7.7
1012
Agentic AI - Work Management
Not enough data
7.7
522
Not enough data
7.8
515
Not enough data
8.1
516
Not enough data
7.8
516
Communication
Not enough data
9.4
1167
Not enough data
9.3
1168
Not enough data
8.9
1052
Not enough data
8.9
1041
Not enough data
9.1
1043
Content & Documents
Not enough data
9.1
1092
Not enough data
8.9
1038
Not enough data
8.7
1056
Not enough data
8.1
1005
Controls
Not enough data
8.3
991
Not enough data
8.1
986
Not enough data
8.7
995
Not enough data
8.4
997
Not enough data
8.2
971
Project Management
Not enough data
8.4
994
Not enough data
8.3
976
Not enough data
8.5
994
Not enough data
8.7
985
Remote Collaboration
Not enough data
9.0
1002
Not enough data
8.7
972
Not enough data
9.0
989
Not enough data
7.8
960
Generative AI
Not enough data
7.3
926
Not enough data
7.4
921
Agentic AI - Project Collaboration
Not enough data
7.5
440
Not enough data
7.7
442
Collaboration Tools
9.3
63
Not enough data
9.4
63
Not enough data
8.9
59
Not enough data
9.6
63
Not enough data
9.3
63
Not enough data
Meeting Coordination
9.5
66
Not enough data
9.4
61
Not enough data
9.1
62
Not enough data
9.3
62
Not enough data
Software Type
9.4
62
Not enough data
8.8
59
Not enough data
9.4
64
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Not enough data
Collaboration
9.7
54
Not enough data
9.7
55
Not enough data
File Types
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Not enough data
Edit & Revise
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Not enough data
Integrate & Embed
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Not enough data
Operating System
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Not enough data
Generative AI
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.0
29
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
8.7
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
Platform Additional Functionality
9.1
22
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
9.0
22
Not enough data
8.7
21
Not enough data
Platform Data
8.7
19
Not enough data
9.1
18
Not enough data
9.4
20
Not enough data
Platform
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Not enough data
Recruiting and Onboarding
9.0
20
Not enough data
9.2
21
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.5
282
Not enough data
7.6
282
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
9.3
19
Not enough data
9.5
19
Automatic Transcription - AI Note-taking Software
Not enough data
9.7
20
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.6
19
Language & Accent Support - AI Note-taking Software
Not enough data
9.5
20
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.3
20
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.3
21
Searchable Note Archives - AI Note-taking Software
Not enough data
9.2
18
Speaker Identification - AI Note-taking Software
Not enough data
9.4
20
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lark and Slack are categorized as Knowledge Base and Business Instant Messaging
Unique Categories
Lark is categorized as Document Creation, Video Conferencing, Onboarding, Objectives and Key Results (OKR), Employee Intranet, Note-Taking Software, Retail Task Management, and Meeting Management
Slack is categorized as Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Lark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.6%
Computer Software
11.0%
Marketing and Advertising
7.1%
Higher Education
7.1%
Internet
4.5%
Other
56.5%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Alternatives
Discussions
How does Lark app work?
1 Comment
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Lark has no more discussions with answers
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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