Introducing G2.ai, the future of software buying.Try now
Compare Lark and Slack 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Cludo Search
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zenzap
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Elate
Visit Website
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
$0.00 50 Users
$0.00
Lark
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plansSlack
Star Rating
(37,459)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in its Instant Messaging feature, with a score of 9.5, making it a preferred choice for real-time communication. In contrast, Lark also scores 9.5 but is noted for its additional features like Comments and Voting which scored 9.0, enhancing collaborative discussions.
- Reviewers mention that Slack's Ease of Setup is rated at 9.0, indicating a straightforward onboarding process. However, Lark's score of 7.5 suggests that users find it less intuitive to set up, which could be a consideration for teams looking for quick deployment.
- G2 users highlight that Lark shines in its Notifications feature, scoring 9.3, which helps keep team members informed. Slack, while also strong at 9.0, may not provide the same level of customization in notifications, leading to potential information overload.
- Users on G2 report that Lark's File Sharing capabilities are rated at 9.5, which is higher than Slack's 9.1. This suggests that Lark may offer a more seamless experience for sharing documents and collaborating on files.
- Reviewers mention that Slack's Quality of Support is rated at 8.8, which is competitive, but Lark edges ahead with a score of 8.9, indicating slightly better customer service experiences according to user feedback.
- Users say that Lark's Mobile Application is rated at 9.4, which is higher than Slack's 9.1, suggesting that Lark may provide a more robust mobile experience for users who need to stay connected on the go.
Pricing
Entry-Level Pricing
Lark
Starter
$0.00
50 Users
The essentials to get your core team up and running
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Lark
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
9.3
129
9.2
30,741
Ease of Use
9.0
131
9.1
31,550
Ease of Setup
7.8
35
9.1
7,963
Ease of Admin
8.8
26
8.9
4,963
Quality of Support
8.9
123
8.8
21,322
Has the product been a good partner in doing business?
9.3
26
9.0
4,442
Product Direction (% positive)
9.6
123
8.7
30,055
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.2
85
9.1
13796
9.0
84
9.0
14305
9.1
80
8.6
13660
Business Instant Messaging
9.0
81
8.5
10138
9.1
82
8.1
9482
Business Instant Messaging
9.4
81
9.1
13569
8.9
77
9.2
13221
8.4
71
9.0
11675
Generative AI - Business Instant Messaging
Not enough data
7.5
1469
AI - Business Instant Messaging
Not enough data
7.5
1458
Not enough data
7.9
1460
Not enough data
7.4
1442
Not enough data
7.4
1443
Agentic AI - Business Instant Messaging
Not enough data
7.6
864
Not enough data
7.6
858
Setup
Not enough data
9.0
654
Not enough data
8.9
646
Not enough data
8.6
635
Not enough data
8.9
648
Management
Not enough data
9.0
642
Not enough data
8.6
629
Not enough data
8.9
635
Generative AI
Not enough data
7.7
549
Agentic AI - Workflow Management
Not enough data
7.6
268
Not enough data
7.9
264
Not enough data
8.0
271
Not enough data
7.8
269
Not enough data
7.9
268
Not enough data
7.8
268
Not enough data
8.0
268
Account Options
Not enough data
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
266
Not enough data
8.8
263
Q&A Tools
Not enough data
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Knowledge Pages
9.4
38
8.4
322
9.4
37
8.3
326
9.4
37
8.0
315
9.3
37
8.0
312
8.9
34
7.9
309
9.3
36
8.3
310
Knowledge Dissemination
8.7
38
8.2
304
9.2
37
8.7
309
9.3
38
8.9
310
9.3
38
8.9
310
9.5
36
8.3
307
8.6
35
8.2
301
9.6
36
8.6
309
9.0
35
8.6
301
9.1
35
8.6
299
Agentic AI - Knowledge Base
Not enough data
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Communication
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Not enough data
Goal Creation
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Login Options
Not enough data
9.0
734
Not enough data
8.4
716
Productivity
Not enough data
8.0
700
Not enough data
8.2
704
Not enough data
8.5
708
Not enough data
7.8
686
Not enough data
7.9
684
Customization
Not enough data
8.5
697
Not enough data
9.0
709
Not enough data
8.6
688
Agentic AI - Unified Workspaces
Not enough data
7.4
385
Not enough data
7.5
383
Compatibility
Not enough data
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Agentic AI - Enterprise Search Software
Not enough data
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Search Queries
Not enough data
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
AI powered search - Enterprise Search Software
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Functionality
Not enough data
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Compatibility - Enterprise Search Software
Not enough data
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Functionality - Enterprise Search Software
Not enough data
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Search Queries - Enterprise Search Software
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Automation
Not enough data
8.8
1141
Not enough data
8.8
1127
Not enough data
8.5
1102
Administration
Not enough data
8.8
1122
Not enough data
8.6
1092
Not enough data
9.4
1129
Project management
Not enough data
8.7
1106
Not enough data
8.5
1085
Not enough data
8.5
1096
Not enough data
8.5
1091
Not enough data
8.5
1084
Not enough data
8.3
1061
Not enough data
8.2
1078
Workload
Not enough data
8.3
1050
Not enough data
8.8
1074
Not enough data
8.6
1052
Not enough data
8.4
1043
Communication & Collaboration
Not enough data
9.2
1098
Not enough data
9.0
1086
Not enough data
9.3
1095
Cost Management
Not enough data
8.0
1034
Not enough data
8.1
1034
Not enough data
8.1
1030
Integration
Not enough data
8.6
1044
Not enough data
8.4
1035
Not enough data
8.4
1022
Generative AI
Not enough data
7.5
983
Not enough data
7.6
980
Agentic AI - Work Management
Not enough data
7.6
486
Not enough data
7.7
483
Not enough data
8.0
482
Not enough data
7.7
484
Communication
Not enough data
9.4
1070
Not enough data
9.3
1059
Not enough data
8.8
1011
Not enough data
8.9
1004
Not enough data
9.1
1006
Content & Documents
Not enough data
9.1
1031
Not enough data
8.9
1010
Not enough data
8.7
1017
Not enough data
8.1
973
Controls
Not enough data
8.3
962
Not enough data
8.1
959
Not enough data
8.6
964
Not enough data
8.4
965
Not enough data
8.2
946
Project Management
Not enough data
8.4
959
Not enough data
8.3
948
Not enough data
8.5
952
Not enough data
8.6
950
Remote Collaboration
Not enough data
9.0
965
Not enough data
8.7
943
Not enough data
8.9
961
Not enough data
7.8
936
Generative AI
Not enough data
7.2
897
Not enough data
7.3
896
Agentic AI - Project Collaboration
Not enough data
7.4
415
Not enough data
7.6
417
Collaboration Tools
9.3
63
Not enough data
9.4
63
Not enough data
8.9
59
Not enough data
9.6
63
Not enough data
9.3
63
Not enough data
Meeting Coordination
9.5
65
Not enough data
9.4
61
Not enough data
9.1
62
Not enough data
9.3
62
Not enough data
Software Type
9.4
62
Not enough data
8.8
59
Not enough data
9.4
64
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Not enough data
Collaboration
9.7
53
Not enough data
9.7
55
Not enough data
File Types
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Not enough data
Edit & Revise
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Not enough data
Integrate & Embed
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Not enough data
Operating System
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Not enough data
Generative AI
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.0
29
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
8.7
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
Platform Additional Functionality
9.1
22
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
9.0
22
Not enough data
8.7
21
Not enough data
Platform Data
8.7
19
Not enough data
9.1
18
Not enough data
9.4
20
Not enough data
Platform
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Not enough data
Recruiting and Onboarding
9.0
20
Not enough data
9.2
21
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.3
264
Not enough data
7.5
264
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.3
8
Not enough data
8.8
8
Automatic Transcription - AI Note-taking Software
Not enough data
9.1
9
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.0
8
Language & Accent Support - AI Note-taking Software
Not enough data
8.9
9
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.7
9
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.5
10
Searchable Note Archives - AI Note-taking Software
Not enough data
8.1
8
Speaker Identification - AI Note-taking Software
Not enough data
8.7
9
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lark and Slack are categorized as Knowledge Base and Business Instant Messaging
Unique Categories
Lark is categorized as Document Creation, Video Conferencing, Onboarding, Objectives and Key Results (OKR), Employee Intranet, Note-Taking Software, Retail Task Management, and Meeting Management
Slack is categorized as Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Lark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.9%
Computer Software
11.3%
Higher Education
7.3%
Marketing and Advertising
6.6%
Internet
4.6%
Other
56.3%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Alternatives
Discussions
How does Lark app work?
1 Comment
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Lark has no more discussions with answers
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
