Compare Lark and Slack 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (41.0% of reviews)
Entry-Level Pricing
$0.00 50 Users
$0.00
Lark
Star Rating
(173)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plansSlack
Star Rating
(38,461)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in team communication, with users highlighting its ability to create secure channels for private discussions and seamless integrations with popular tools like Google and Microsoft apps. This makes it a preferred choice for organizations looking for robust collaboration features.
- Users say that Lark stands out for its ease of use and quick setup process, making it an attractive option for teams that need to get started without a steep learning curve. Reviewers appreciate the all-in-one workspace that combines messaging, video calls, and document collaboration, which helps streamline daily tasks.
- According to verified reviews, Slack's overall user satisfaction is significantly higher, with a G2 Score that reflects its strong market presence and positive user experiences. Many users express long-term satisfaction, stating that it has been a reliable partner for their business communication needs.
- Reviewers mention that while Lark offers a variety of features, including video conferencing and knowledge management tools, it faces challenges in market presence and user feedback volume compared to Slack. This may impact the perceived reliability and support options for potential users.
- Users highlight that Slack's user experience is enhanced by features like customizable notifications and advanced search capabilities, which help teams stay organized and efficient. This level of functionality is often cited as a key reason for its popularity among small businesses.
- G2 reviewers note that Lark's strengths lie in its collaborative features, such as real-time document editing and integrated scheduling, which are praised for improving team productivity. However, some users feel that it lacks the depth of integrations that Slack offers, which can limit its versatility in larger workflows.
Pricing
Entry-Level Pricing
Lark
Starter
$0.00
50 Users
The essentials to get your core team up and running
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Lark
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
9.3
133
9.2
31,333
Ease of Use
9.0
136
9.2
32,208
Ease of Setup
8.0
39
9.2
8,553
Ease of Admin
8.9
27
8.9
5,163
Quality of Support
8.9
127
8.8
21,808
Has the product been a good partner in doing business?
9.3
27
9.1
4,643
Product Direction (% positive)
9.6
127
8.7
30,616
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.2
88
9.1
13938
9.0
85
9.0
14476
9.1
81
8.6
13776
Business Instant Messaging
9.0
82
8.5
10229
9.0
85
8.1
9564
Business Instant Messaging
9.4
82
9.1
13668
8.9
78
9.2
13284
8.4
71
9.0
11820
Generative AI - Business Instant Messaging
Not enough data
7.6
1502
AI - Business Instant Messaging
Not enough data
7.5
1487
Not enough data
7.9
1492
Not enough data
7.4
1469
Not enough data
7.4
1470
Agentic AI - Business Instant Messaging
Not enough data
7.7
896
Not enough data
7.7
883
Setup
Not enough data
9.1
685
Not enough data
8.9
675
Not enough data
8.7
656
Not enough data
8.9
692
Management
Not enough data
9.0
668
Not enough data
8.7
649
Not enough data
8.9
663
Generative AI
Not enough data
7.8
568
Agentic AI - Workflow Management
Not enough data
7.8
287
Not enough data
8.0
283
Not enough data
8.1
292
Not enough data
8.0
289
Not enough data
8.0
288
Not enough data
7.9
289
Not enough data
8.1
289
Account Options
Not enough data
9.2
288
Not enough data
8.4
282
Not enough data
8.7
277
Not enough data
8.7
281
Not enough data
8.9
287
Not enough data
8.9
285
Q&A Tools
Not enough data
9.1
288
Not enough data
9.1
284
Not enough data
9.1
291
Not enough data
8.7
278
Not enough data
9.1
286
Not enough data
8.9
281
Not enough data
8.6
274
Not enough data
8.9
277
Not enough data
8.5
273
Knowledge Pages
9.4
38
8.5
345
9.4
37
8.3
345
9.4
37
8.1
336
9.3
37
8.1
333
8.9
34
8.0
328
9.3
36
8.4
332
Knowledge Dissemination
8.7
38
8.2
324
9.2
37
8.8
330
9.3
38
9.0
336
9.3
38
8.9
334
9.5
36
8.4
332
8.6
35
8.3
321
9.6
36
8.7
335
9.0
35
8.6
324
9.1
35
8.6
318
Agentic AI - Knowledge Base
Not enough data
7.9
201
Not enough data
8.0
203
Not enough data
7.9
201
Communication
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Not enough data
Goal Creation
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Login Options
Not enough data
9.1
773
Not enough data
8.5
744
Productivity
Not enough data
8.0
734
Not enough data
8.3
738
Not enough data
8.6
744
Not enough data
7.9
716
Not enough data
7.9
714
Customization
Not enough data
8.6
740
Not enough data
9.0
756
Not enough data
8.7
724
Agentic AI - Unified Workspaces
Not enough data
7.5
414
Not enough data
7.6
410
Compatibility
Not enough data
9.1
97
Not enough data
9.1
100
Not enough data
8.9
92
Agentic AI - Enterprise Search Software
Not enough data
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
59
Search Queries
Not enough data
8.8
95
Not enough data
9.2
94
Not enough data
8.8
91
Not enough data
9.1
94
Not enough data
9.0
92
AI powered search - Enterprise Search Software
Not enough data
9.2
25
Not enough data
9.3
27
Not enough data
9.1
25
Functionality
Not enough data
8.9
91
Not enough data
9.0
91
Not enough data
9.2
98
Compatibility - Enterprise Search Software
Not enough data
9.4
29
Not enough data
9.4
27
Not enough data
9.3
28
Functionality - Enterprise Search Software
Not enough data
9.3
29
Not enough data
9.2
27
Not enough data
9.6
30
Search Queries - Enterprise Search Software
Not enough data
9.4
27
Not enough data
9.3
25
Not enough data
9.2
28
Not enough data
9.5
28
Automation
Not enough data
8.8
1222
Not enough data
8.8
1191
Not enough data
8.5
1160
Administration
Not enough data
8.8
1185
Not enough data
8.7
1136
Not enough data
9.4
1282
Project management
Not enough data
8.7
1165
Not enough data
8.5
1122
Not enough data
8.6
1144
Not enough data
8.5
1133
Not enough data
8.6
1134
Not enough data
8.3
1099
Not enough data
8.3
1126
Workload
Not enough data
8.4
1083
Not enough data
8.8
1153
Not enough data
8.6
1097
Not enough data
8.5
1090
Communication & Collaboration
Not enough data
9.4
1547
Not enough data
9.0
1256
Not enough data
9.4
1361
Cost Management
Not enough data
8.0
1074
Not enough data
8.2
1076
Not enough data
8.1
1068
Integration
Not enough data
8.7
1182
Not enough data
8.4
1079
Not enough data
8.4
1078
Generative AI
Not enough data
7.5
1025
Not enough data
7.7
1028
Agentic AI - Work Management
Not enough data
7.7
521
Not enough data
7.8
516
Not enough data
8.2
532
Not enough data
7.8
519
Communication
Not enough data
9.4
1185
Not enough data
9.4
1151
Not enough data
8.9
1060
Not enough data
8.9
1046
Not enough data
9.1
1057
Content & Documents
Not enough data
9.2
1107
Not enough data
8.9
1052
Not enough data
8.7
1074
Not enough data
8.1
1010
Controls
Not enough data
8.3
998
Not enough data
8.1
993
Not enough data
8.7
1005
Not enough data
8.4
1011
Not enough data
8.2
981
Project Management
Not enough data
8.4
1009
Not enough data
8.4
986
Not enough data
8.5
996
Not enough data
8.7
1000
Remote Collaboration
Not enough data
9.0
1007
Not enough data
8.7
979
Not enough data
9.0
999
Not enough data
7.9
968
Generative AI
Not enough data
7.3
935
Not enough data
7.4
936
Agentic AI - Project Collaboration
Not enough data
7.5
445
Not enough data
7.7
449
Collaboration Tools
9.3
63
Not enough data
9.4
63
Not enough data
8.9
59
Not enough data
9.6
63
Not enough data
9.3
63
Not enough data
Meeting Coordination
9.5
66
Not enough data
9.4
61
Not enough data
9.1
62
Not enough data
9.3
62
Not enough data
Software Type
9.4
62
Not enough data
8.8
59
Not enough data
9.4
64
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Not enough data
Collaboration
9.7
54
Not enough data
9.7
55
Not enough data
File Types
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Not enough data
Edit & Revise
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Not enough data
Integrate & Embed
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Not enough data
Operating System
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Not enough data
Generative AI
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.0
30
Not enough data
9.0
28
Not enough data
8.8
28
Not enough data
8.8
27
Not enough data
8.9
27
Not enough data
8.8
27
Not enough data
Platform Additional Functionality
9.1
23
Not enough data
8.8
23
Not enough data
8.6
23
Not enough data
9.1
23
Not enough data
8.8
22
Not enough data
Platform Data
8.8
20
Not enough data
9.1
19
Not enough data
9.4
21
Not enough data
Platform
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Not enough data
Recruiting and Onboarding
9.0
20
Not enough data
9.2
21
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.6
286
Not enough data
7.7
286
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
9.3
19
Not enough data
9.5
19
Automatic Transcription - AI Note-taking Software
Not enough data
9.7
20
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.6
19
Language & Accent Support - AI Note-taking Software
Not enough data
9.5
20
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.0
20
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.3
21
Searchable Note Archives - AI Note-taking Software
Not enough data
9.0
18
Speaker Identification - AI Note-taking Software
Not enough data
9.4
20
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lark and Slack are categorized as Knowledge Base and Business Instant Messaging
Unique Categories
Lark is categorized as Document Creation, Video Conferencing, Onboarding, Objectives and Key Results (OKR), Employee Intranet, Note-Taking Software, Retail Task Management, and Meeting Management
Slack is categorized as Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Lark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.5%
Computer Software
11.5%
Higher Education
7.1%
Marketing and Advertising
7.1%
Internet
4.5%
Other
56.4%
Computer Software
15.4%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.7%
Financial Services
3.3%
Other
55.0%
Alternatives
Discussions
How does Lark app work?
1 Comment
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Lark has no more discussions with answers
How do I delete a channel in slack?
47 Comments
OP
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
21 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
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