The G2 on Lansweeper

Lansweeper Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the comprehensive asset management features of Lansweeper, enhancing visibility and control over their IT assets. (2 mentions)

Users value the live scanning and alerting feature of Lansweeper for quickly identifying failed scan errors. (1 mentions)

Users value the seamless integrations of Lansweeper, creating a unified source of truth for IT departments. (1 mentions)

Users value the tracking capabilities of Lansweeper, enabling efficient monitoring of assets and warranties. (1 mentions)

Users praise the user-friendly interface of Lansweeper, enhancing their experience with effective asset management and reporting. (1 mentions)

Users complain about app limitations such as UI performance issues and fixed asset viewing limits on Lansweeper. (1 mentions)

Users report UI performance issues and limitations in asset display on Lansweeper's cloud integration compared to on-prem. (1 mentions)

Users face challenges with setup difficulty, particularly with UI performance and limitations on asset display settings. (1 mentions)

Top Pros or Advantages of Lansweeper

1. Asset Management

Users value the comprehensive asset management features of Lansweeper, enhancing visibility and control over their IT assets.

See 2 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Agentless Scanning with Deep Asset Insights and Great Reporting"

What do you like about Lansweeper?

Agentless scanning, asset depth, warranty tracking, interface, and reporting.

Casey M.

Mid-Market (51-1000 emp.)

5.0/5

"Great analysis and alert tool!"

What do you like about Lansweeper?

The live scanning and alerting of failed scan errors. Full list of assets by scanning switches

2. Alerts

Users value the live scanning and alerting feature of Lansweeper for quickly identifying failed scan errors.

See 1 mentions

See Related User Reviews

Casey M.

Mid-Market (51-1000 emp.)

5.0/5

"Great analysis and alert tool!"

What do you like about Lansweeper?

The live scanning and alerting of failed scan errors. Full list of assets by scanning switches

3. Integrations

Users value the seamless integrations of Lansweeper, creating a unified source of truth for IT departments.

See 1 mentions

See Related User Reviews

Peter W.

Enterprise (> 1000 emp.)

4.5/5

"A Single Source of Truth for IT Data—AD, Azure, Hardware, and More"

What do you like about Lansweeper?

To combination of data like AD, Azure, Hardware etc. Even the possibility to integrate own data is great. It gives an IT department one single source

4. Tracking

Users value the tracking capabilities of Lansweeper, enabling efficient monitoring of assets and warranties.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Agentless Scanning with Deep Asset Insights and Great Reporting"

What do you like about Lansweeper?

Agentless scanning, asset depth, warranty tracking, interface, and reporting.

5. User Interface

Users praise the user-friendly interface of Lansweeper, enhancing their experience with effective asset management and reporting.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Agentless Scanning with Deep Asset Insights and Great Reporting"

What do you like about Lansweeper?

Agentless scanning, asset depth, warranty tracking, interface, and reporting.

Top Cons or Disadvantages of Lansweeper

1. App Limitations

Users complain about app limitations such as UI performance issues and fixed asset viewing limits on Lansweeper.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Agentless Scanning with Deep Asset Insights and Great Reporting"

What do you dislike about Lansweeper?

UI Performance, Feature Disparity between cloud & on-prem no go back action on cloud can't fix number of assets on page once ( 50 ) but I would

2. Cloud Integration

Users report UI performance issues and limitations in asset display on Lansweeper's cloud integration compared to on-prem.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Agentless Scanning with Deep Asset Insights and Great Reporting"

What do you dislike about Lansweeper?

UI Performance, Feature Disparity between cloud & on-prem no go back action on cloud can't fix number of assets on page once ( 50 ) but I would

3. Setup Difficulty

Users face challenges with setup difficulty, particularly with UI performance and limitations on asset display settings.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Agentless Scanning with Deep Asset Insights and Great Reporting"

What do you dislike about Lansweeper?

UI Performance, Feature Disparity between cloud & on-prem no go back action on cloud can't fix number of assets on page once ( 50 ) but I would

Lansweeper Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Lansweeper, and what problem is it built to solve?

Lansweeper is a cyber asset intelligence platform built to give organizations a centralized view of technology assets across IT, OT, and cloud environments. It addresses the problem of incomplete or fragmented asset information by bringing asset data together to support visibility and informed decisions.

What languages does Lansweeper support?

Lansweeper supports 1 language: English.

What company sizes and industries is Lansweeper the best fit for?

Lansweeper appears to be a strong fit for mid-market and enterprise teams, with positive experiences also spanning several industries. The clearest clusters are:

Company size: Mid-market organizations.
Company size: Enterprise organizations.
Industry: Information technology and services, including computer and network security.
Industry: Health care and financial services.

How long does it take to implement Lansweeper across a team?

Lansweeper can be quick to get running, with under a day the most commonly reported time to go live. Teams also report longer implementations, particularly when setup and configuration are more involved.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Also common
1–3 months	Less common
3–6 months or over 12 months	Occasional

What customer support options does Lansweeper provide, and how do users find the overall support experience?

Support is available through self-service resources such as FAQs/forum and a knowledge base, as well as email/help desk. The support experience is mixed: users describe helpful, knowledgeable, and responsive assistance, while others report slow responses or issues that are not fully resolved.

What features or capabilities could make Lansweeper even more useful?

Lansweeper could be more useful with a clearer interface and easier ways to build and customize reports. Recurring improvement areas include:

Simplify navigation: Make the interface and administrative controls easier to understand.
Make reporting more accessible: Reduce the SQL knowledge needed to create and adapt reports.
Improve cloud and on-prem consistency: Make the experience and available capabilities more consistent across environments.
Strengthen integrations and support tools: Expand connections to other platforms and refine help desk and remote-support workflows.

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Mohammad A.

System Engineer

Mid-Market (51-1000 emp.)

11/4/2026

"Automatic Device Inventory That Captures All the Details"

5/5

What do you like best about Lansweeper?

It’s an inventory system that automatically gathers all the information about the device. Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

1. I’ve been using Lansweeper Classic for a long time. When I tried Lansweeper Cloud, I felt there was too much stuff on the page, and it was a bit overwhelming for me. Because of that, I’m continuing to use Lansweeper Classic only.

2. The price of the Lansweeper subscription keeps increasing. Review collected by and hosted on G2.com.

Response from Chase Burns of Lansweeper

edit

Thank you for sharing your experience. We’re glad Lansweeper helps you track assets faster and quickly find details like warranty information. We appreciate your feedback about the Cloud interface feeling overwhelming and subscription pricing, and we’ll share it with our team to make sure we can improve your Lansweeper experience.

Pankaj K.

Lead Consultant (IT Asset & Infrastructure Discovery Lead)

Consulting

Mid-Market (51-1000 emp.)

8/25/2026

"Lansweeper: The Ultimate IT Asset Intelligence Platform"

4.5/5

What do you like best about Lansweeper?

Lansweeper excels at giving IT teams a comprehensive, unified view of the entire asset inventory—hardware, software, and users—all in one place. Its automated discovery and detailed reporting make it remarkably easy to stay on top of your infrastructure without manual effort. Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

The interface can feel overwhelming at first, with a steep learning curve for new users trying to navigate its many features and configure custom reports. Pricing can also be a concern for smaller organizations as costs scale up quickly with the number of assets being managed. Review collected by and hosted on G2.com.

Response from Chase Burns of Lansweeper

edit

Thanks for the review Pankaj!

We've noted your feedback and will do our best to improve!

Luis Y.

Responsable IT

Mid-Market (51-1000 emp.)

Originally submitted 6/28/2024

"An easy way to have an asset inventory."

5/5

What do you like best about Lansweeper?

Nothing new since then, everything remains the same. Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

Apply a new frontend, more modern, and some kind of AI to assist in management or recommendations. Review collected by and hosted on G2.com.

Response from Chase Burns of Lansweeper

edit

Thanks for sharing your experience! We’re glad Lansweeper helps you manage so many assets, move beyond spreadsheets, and create clear network diagrams. We appreciate your feedback about license expansion processing and will share it with our team.

Vinicius D.

Coordenador de Infraestrutura de Ti

Mid-Market (51-1000 emp.)

11/3/2026

"Device Identification and Mass Software Installation Made Easy"

5/5

What do you like best about Lansweeper?

Device identification and mass software installation. Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

Perhaps the difficulty in finding the functionalities. Review collected by and hosted on G2.com.

Response from Chase Burns of Lansweeper

edit

Thanks for sharing your feedback! We’re glad Lansweeper helps you identify devices, manage your software inventory, and deploy software across your network. We appreciate your note about finding features and will keep it in mind as we work to make the experience easier to navigate.

Hilton d.

IT Manager

Mid-Market (51-1000 emp.)

Originally submitted 4/19/2023

"This is one of the best assist tracker systems I have ever used"

5/5

What do you like best about Lansweeper?

Can see the network diagram to see how everything is connected Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

Need to improve their Helpdesk to the cloud Review collected by and hosted on G2.com.

Response from Chase Burns of Lansweeper

edit

Thank you for the great review! We’re glad Lansweeper makes it easy to trace a user’s device and network details and supports your helpdesk reporting. We’ll share your suggestions with our team.

Cesar Augusto R.

Coordenador de TI

Mid-Market (51-1000 emp.)

10/26/2026

"Network Inventories via SNMP and Windows: Functional and Efficient"

5/5

What do you like best about Lansweeper?

The main advantage is network inventories, via SNMP and natively via Windows Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

Perhaps its interface looks a bit outdated, but it is functional. Review collected by and hosted on G2.com.

Response from Chase Burns of Lansweeper

edit

Thanks for the review Cesar!

We've noted your feedback and will do our best to improve!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

Originally submitted 3/10/2026

"Highly Customizable, but increase in pricing and pushing users to cloud has spoiled the product."

3/5

What do you like best about Lansweeper?

Automatic Update Detection of Lansweeper Server version and installation of upgrade during specified maintenance periods is a nice feature that now works well. Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

Increase in pricing and trying to force users into the cloud Review collected by and hosted on G2.com.

Response from Chase Burns of Lansweeper

edit

It’s great to hear Lansweeper gives you the visibility and flexibility to support patch management, compliance, and custom reporting. We’re sorry that pricing changes have affected your experience. Your feedback is valuable and we'll make sure it is shared with our team to further improve our product.

Verified User in Financial Services

Enterprise (> 1000 emp.)

6/17/2026

"Solid on-premises solution, but major weaknesses in the cloud and support"

1/5

What do you like best about Lansweeper?

Lansweeper offers a solid and comprehensive inventory of IT assets and enables a quick overview of the existing infrastructure. The reporting functions are also fundamentally helpful and provide a good basis for audits, license management, and security analyses. In the on-premises version, the solution is mature and offers many features that deliver real added value in operation. Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

The cloud version, in my view, is not mature and is not being developed further with the necessary quality. At the same time, the on-prem version is hardly being expanded functionally, but is primarily provided with bugfix releases. However, new errors regularly arise, which overall gives the impression that stability and quality are not sufficiently ensured.

The cloud and on-prem environments also do not work together cleanly. The sync does not function reliably and especially not bidirectionally, which leads to inconsistencies and additional manual effort. Central functions are missing in the cloud that are present in the on-prem version. Additionally, data inconsistencies between cloud and on-prem repeatedly occur, which severely affects the reliability of the solution.

The support is also inadequate, inquiries are often not resolved satisfactorily, and problems remain partially or are only incompletely addressed. Overall, the impression arises that the quality of the solution is continuously declining.

Currently, I am very dissatisfied with the development and the delivered quality of Lansweeper overall. Review collected by and hosted on G2.com.

What problems is Lansweeper solving and how is that benefiting you?

Lansweeper primarily supports us in the automated inventory and transparency of our IT environment. The solution allows us to centrally record and keep up-to-date devices, installed software, and system configurations. This provides us with a basis for asset management, license control, as well as security and audit requirements. Review collected by and hosted on G2.com.

Michael F.

Network Administrator

Mid-Market (51-1000 emp.)

4/21/2026

"Effortless Asset Tracking with Stellar Support"

5/5

What do you like best about Lansweeper?

I like the ease of upgrades with Lansweeper; they’ve made it quite easy to upgrade the systems with just one button, which means I don't have to worry about it. I also appreciate the ability to integrate it with all devices and track all devices on my domain. The initial setup was very easy with no issues encountered. Their support is amazing—whenever I contact them, they’re very quick to help with any issue, although I haven’t had any issues myself. Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

The ability to operate with cloud capability is still somewhat cumbersome and could use some improvement. Review collected by and hosted on G2.com.

Peter W.

CIO / IT-Director

Enterprise (> 1000 emp.)

2/24/2026

"A Single Source of Truth for IT Data—AD, Azure, Hardware, and More"

4.5/5

What do you like best about Lansweeper?

To combination of data like AD, Azure, Hardware etc. Even the possibility to integrate own data is great. It gives an IT department one single source of truth. Review collected by and hosted on G2.com.

What do you dislike about Lansweeper?

The the main effort now only goes to the cloud solution. The local installation with direct access to the data base is extremely valuable. Review collected by and hosted on G2.com.

What problems is Lansweeper solving and how is that benefiting you?

Asset Management , Live Alert reports, Dashboard. We just have all our IT Assets under control. Through the constant Inventory it helps it people to recognize mistakes either with users or with other assets. For the first time in IT everybody shares the same "True" information, and easy detects issues that can be corrected. Review collected by and hosted on G2.com.