--- title: KrispCall Reviews meta_title: 'KrispCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 384 reviews by the users' company size, role or industry to find out how KrispCall works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 384 scale: '5' date_modified: '2026-09-27' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # KrispCall Reviews **Vendor:** KrispCall **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 384 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About KrispCall KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries. It integrates with 100+ business tools including Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Zapier, Make and Slack. Built for startups, growing businesses, BPOs and distributed sales and support teams, KrispCall helps businesses build a local presence, reach more customers and keep every customer conversation organized in one platform. Trusted by 9,000+ businesses worldwide. ## KrispCall Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **ease of use** in managing calls and messages seamlessly within KrispCall's interface. (120 reviews) - Users commend the **fast and helpful customer support** of KrispCall, enhancing their overall experience and usability. (79 reviews) - Users value the **efficient customer support** of KrispCall, praising its promptness and exceptional understanding. (62 reviews) - Users commend the **reliability** of KrispCall, noting stable call quality and seamless functionality for international calling. (55 reviews) - Users praise the **crystal clear call quality** of KrispCall, making international communication seamless and enjoyable. (52 reviews) - Calling Features (42 reviews) - Users appreciate the **call recording** feature of KrispCall for enhancing communication efficiency in their daily tasks. (42 reviews) - Users appreciate the **user-friendly interface** and the **comprehensive client management system** of KrispCall. (41 reviews) - Calling Services (38 reviews) - Easy Setup (37 reviews) **What users dislike:** - Users find the **pricing too high** , making it less feasible for many potential customers to use KrispCall. (28 reviews) - Users find the **high cost** of KrispCall concerning, suggesting more flexible pricing options could improve satisfaction. (28 reviews) - Users express frustration with **number issues** , including poor porting experience and hidden fees that complicate usage. (20 reviews) - Users find **missing advanced analytics** in KrispCall limits functionality compared to larger competitors, affecting their overall experience. (19 reviews) - Users find the mobile app lacking **essential features** , indicating a need for improvement and updates. (18 reviews) - App Functionality (11 reviews) - Delays (11 reviews) - Slow Performance (11 reviews) - Complex Processes (9 reviews) - Limited Customization (9 reviews) ## KrispCall Reviews ### 1. Krispcall’s Seamless Microsoft CRM Integration Makes Calling Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Sean D. | Chief Product Officer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 06, 2026 **What do you like best about KrispCall?** Krispcall integrates with CRM like Microsoft so perfectly so it's too easy call from my CRM directly. **What do you dislike about KrispCall?** I wish there was a file sharing option and MMS options as a features in here. **What problems is KrispCall solving and how is that benefiting you?** In the past we used to lose deals cuz calls were going unanswered now the problem is almost solved. ### 2. Responsive, Helpful Support for A2P 10DLC Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Walter C. | Sales, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 28, 2026 **What do you like best about KrispCall?** I really appreciate how responsive and helpful they when it comes to getting A2P 10DLC Compliance done right. **What do you dislike about KrispCall?** There is nothing that I dislike at this time. **What problems is KrispCall solving and how is that benefiting you?** Submitting the A2P 10DLC Compliance Form for review so that I can begin sending SMS texts to prospective clients ASAP. ### 3. Power Dialer Boosts Call Volume Massively with Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle R. | Client Relationship Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 03, 2026 **What do you like best about KrispCall?** The most loving feature in here i like is power dialer,it boosts call volume massively. Support is nice. **What do you dislike about KrispCall?** Some more integrations needed to be add up, other nothing major, all good so far. **What problems is KrispCall solving and how is that benefiting you?** personally now i feel like outbound and inbound calls are finally organized, teams works faster now. ### 4. A Great Virtual Phone System **Rating:** 4.0/5.0 stars **Reviewed by:** Kai C. | Event Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about KrispCall?** I really like our entire team can use the app on their personal phones. It keeps us reachable even when we are out of the office. Installing the app and moving our existing numbers to Krispcall was quick and easy. The mobility it offers without losing professionalism is a big win. **What do you dislike about KrispCall?** There is nothing major I would complain about. I compared it with a few other providers before choosing Krispcall and this one offered a better set of features with a simple setup. **What problems is KrispCall solving and how is that benefiting you?** We stared small but now have many field and office employees. Krispcall made it simple to manage incoming calls across the team. It provides us with shared access to voicemails and allows us to message each other directly within the app to share quick updates. It brought more structure and flexibility to how we handle calls. ### 5. Reliable and user-friendly communication platform for teams **Rating:** 4.5/5.0 stars **Reviewed by:** Saleem M. | Ops Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 20, 2025 **What do you like best about KrispCall?** KrispCall is incredibly easy to set up and use. I especially like the unified workspace feature, which makes managing personal and business numbers seamless. The call quality is consistently clear, and having access to international numbers at competitive rates is a huge plus. It's also great that everything is cloud-based, so I can access it from anywhere. **What do you dislike about KrispCall?** While the platform is generally solid, the mobile app could be more responsive—it occasionally lags during high call volumes. I’d also like to see more integration options with third-party CRM tools to improve workflow automation. **What problems is KrispCall solving and how is that benefiting you?** KrispCall has helped us streamline both internal and external communications by consolidating multiple phone numbers and call logs into one easy-to-use platform. It’s especially beneficial for managing remote teams and international clients, as it eliminates the need for expensive infrastructure. We no longer miss important calls, and our response times have improved significantly. The call recording and analytics features also help us monitor performance and maintain quality customer interactions. ### 6. Essential for Remote Work—Seamless and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** ABDOULAYE D. | Data Annotator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 27, 2025 **What do you like best about KrispCall?** I work from home, and I wouldn't be able to function as an OPI without the phone number provided by KrispCall. **What do you dislike about KrispCall?** There isn't anything I dislike; it has simply made running my business easier, and everything operates smoothly. **What problems is KrispCall solving and how is that benefiting you?** Being able to keep a US phone number while living abroad is very convenient. It allows me to stay connected with friends, family, and services back in the United States without any hassle. ### 7. Organized Communication Made Easy, Minor Sync Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Jessie P. | Nail Technician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 26, 2025 **What do you like best about KrispCall?** Krispcall has made our customer communication way more organized than before. I really appreciate how every call, note and SMS is tracked under the same contact profile, it makes it super easy for the team to know the full history instantly. **What do you dislike about KrispCall?** Sometimes the desktop app needs a quick refresh to sync activities from teammates in real-time. **What problems is KrispCall solving and how is that benefiting you?** It helps us centralize all client calls, messages and follow-ups in one place instead of jumping multiple tools. Call recording and shared notes have drastically reduced miscommunication inside the team. ### 8. Reliable Call Quality and Easy Management, Minor Interface Improvements Needed **Rating:** 3.0/5.0 stars **Reviewed by:** Miluz J. | Director of Business Development, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 26, 2025 **What do you like best about KrispCall?** What I like best about KrispCall is its reliability and clear call quality, plus how simple it is to manage multiple numbers and track communication history. **What do you dislike about KrispCall?** Overall, it works well, but I’ve noticed occasional call connection delays and the interface could be a bit more intuitive in some areas. **What problems is KrispCall solving and how is that benefiting you?** KrispCall solves the problem of handling multiple phone numbers and communication channels. It lets me make and receive calls from anywhere, keep records of conversations, and stay connected with clients without needing separate devices. ### 9. Crystal-Clear Connections: My KrispCall Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Omkar s. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 08, 2025 **What do you like best about KrispCall?** KrispCall has been a game-changer for my US outreach—crystal-clear connections, super-reliable service, and seamless integration with my workflow. Highly recommend for anyone needing quality VoIP calls! **What do you dislike about KrispCall?** They have charges for everything. Nothing is free but those fees are very low. **What problems is KrispCall solving and how is that benefiting you?** US Phone Presence: It gives me a local US number, which builds trust and credibility with American sellers, agents, and buyers. Seamless Calling: I can make and receive calls to the US without any delay, dropped calls, or poor audio – essential for quick deal negotiations. Multi-Device Access: I can access calls and messages from both mobile and desktop, keeping me flexible and productive. Call Recording & Logs: Helps me track conversations and follow up professionally – crucial for real estate follow-ups. ### 10. It works **Rating:** 2.5/5.0 stars **Reviewed by:** thomas k. | BDR, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 19, 2025 **What do you like best about KrispCall?** I liked that it was consistent with a normal phone application. Being able to see contacts in chronological order helped with keeping track of outreach and the ability to add contact notes helped with keeping track of conversations. **What do you dislike about KrispCall?** It took up to much of my time. Due to the volume of calls per week I made, it took too long for me to manually add contact information for each and every prospect. Works well as a dialer, but not well enough for my needs. **What problems is KrispCall solving and how is that benefiting you?** KrispCall was used for work purposes - it helped keep work separate from my personal phone, it was easily accessible on my work laptop, allowed me to make cold calls to prospects and keep track of conversations and outreach dates. Being able to search contacts in the "history" made it easy to find contacts I needed to outreach to now when the last contact was months prior. ### 11. Great for scalable customer communication **Rating:** 4.5/5.0 stars **Reviewed by:** Galilea M. | Portfolio Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 09, 2025 **What do you like best about KrispCall?** I really love the Bulk SMS feature. It saves so much time when reaching out to multiple clients at once. It's smooth, easy to use and makes customer communication a lot faster. **What do you dislike about KrispCall?** Sometime the audio quality drops a bit, but I think that's mostly due to internet issues rather than the platform itself. **What problems is KrispCall solving and how is that benefiting you?** Krispcall is solving several key problems related to managing customer communication in a scalable and efficient way. It helps my team handle calls, messages and follow-ups all in one place without missing a beat. ### 12. Good Telephony Service **Rating:** 4.0/5.0 stars **Reviewed by:** Saul G. | Product Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 02, 2025 **What do you like best about KrispCall?** Krispcall makes international communication effortless. I can call clients in different countries with crystal clear sound quality. One of my favorite features is the direct integration with Pipedrive, I can initiate calls straight from my CRM without switching apps. **What do you dislike about KrispCall?** I didn't find any big issue to address yet to mention. Small problem appear sometime and solve by the support team. **What problems is KrispCall solving and how is that benefiting you?** Krispcall helps us to manage communication across a distributed team with varying schedules. ### 13. Easy to get international numbers **Rating:** 4.5/5.0 stars **Reviewed by:** Jorja F. | Managing Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 07, 2025 **What do you like best about KrispCall?** When I subscribe to KrispCall, I receive a Canadian number at no cost and I can easily purchases additional number from over 100 countries at reasonable prices based on my requirements. **What do you dislike about KrispCall?** I found small couple of issues that appear on the way and sorted it on time so there is no major problem to address now. **What problems is KrispCall solving and how is that benefiting you?** I need to grow my business international way and for this I need local country phone number to expand my business and this solve by the krispcall. ### 14. Convenient Client Texting from Our Business Number in One Organized Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Ingrid S. | Social Media Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 12, 2026 **What do you like best about KrispCall?** Mostli i like being able to text clients from our business number is super convenient.The SMS feature is integrated with calls in a platform which keeps everything organized. **What do you dislike about KrispCall?** What i don't like is message scheduling could be more better. **What problems is KrispCall solving and how is that benefiting you?** Better than other voip providers..... ### 15. Great Service and Support, But Lacks Add-Ons Like Call Recording **Rating:** 4.0/5.0 stars **Reviewed by:** Jahangir H. | Administration Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 24, 2025 **What do you like best about KrispCall?** They give state wise perfect numbers and service was good. Agents are helpful and they reply instantly **What do you dislike about KrispCall?** They don't give the call tracking services And there is no adds on service, like i need call recording service but unfortunately i brought the essentials plan they didn't give adds on as call recording. This is the only problem still i found it **What problems is KrispCall solving and how is that benefiting you?** They have to set some adds on plan.. like call recording & tracking ### 16. Excellent Coaching Features **Rating:** 5.0/5.0 stars **Reviewed by:** Mirabelle D. | Nutrition Coaches, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 30, 2025 **What do you like best about KrispCall?** I appreciate Krispcall's live call monitoring capabilities, particularly the call whispering and call barging features which have been incredibly useful for training our newer team members. **What do you dislike about KrispCall?** The reporting feature could be slightly more detailed. **What problems is KrispCall solving and how is that benefiting you?** The call whispering feature has become our go to training method for new hires. We can coach agents during live calls without disrupting the customer experience. The monitoring tools helps us catch issues early and maintain quality. ### 17. KrispCall- All in one solution **Rating:** 5.0/5.0 stars **Reviewed by:** Hassan A. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 10, 2025 **What do you like best about KrispCall?** The onboarding process and guidance on each step. The other great thing you can add features as your business grow. The price is also economical. **What do you dislike about KrispCall?** The emails coming from different persons on initial stag. That was confusing. **What problems is KrispCall solving and how is that benefiting you?** I am using it for cold calling. It is apmlifying my outbound efforts. ### 18. All-in-one communication powerhouse **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie T. | Founder of the company, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 17, 2025 **What do you like best about KrispCall?** Krispcall truly brings all our communication under one roof. The unified system for calls, chat and even task management is fantastic. It's so easy to jump from a team chat to a client call and managing our global number feels effortless. The call quality is consistently clear, too. **What do you dislike about KrispCall?** Sometimes the mobile app can have a small hiccup or feel a bit slow during really busy periods, which is a minor annoyance. **What problems is KrispCall solving and how is that benefiting you?** We used to juggle too many communication apps, especially with our international clients. Krispcall has solved that by centralizing everything. Our team is way more efficient now and we're definitely more responsive to customers. It's simplified our whole communication setup, letting us focus on growth instead of managing multiple tools. ### 19. All-in-One Dashboard and Easy CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Tanaka A. | Quality Assurance Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 12, 2025 **What do you like best about KrispCall?** The main things I like about Krispcall, it can manage calls and messages all in one dashboard. Also it has easy to integrate CRM. **What do you dislike about KrispCall?** I feel like there are few features on it need to add more on it. **What problems is KrispCall solving and how is that benefiting you?** It provides quality of calls with noise cancellation. I can reach new customer all over the world easily with many country local numbers. ### 20. Buying and using a phone number is easy **Rating:** 4.5/5.0 stars **Reviewed by:** Raghav N. | Head of operations and shareholder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 09, 2025 **What do you like best about KrispCall?** Krisp call is very good when it comes to being easy and fast to get. You can get an audio phone number for only 21 USD per month, plus balance to make calls. Their support is very quick; they resolve issues immediately, 24/7. Overall, it's value for money. **What do you dislike about KrispCall?** The main drawback is audio quality. A lot of my clients have pointed out that your phone line has issues; you are not audible. My device also is not that bad. This is something they need to improve. **What problems is KrispCall solving and how is that benefiting you?** I wanted a phone number. My phone already had two SIMs, so I needed to remove one of the SIMs to use an Australian eSIM. With KrispCall, I can get OTPs and calls with just a single app. ### 21. Great and highly secure **Rating:** 3.5/5.0 stars **Reviewed by:** Todd H. | Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 14, 2025 **What do you like best about KrispCall?** Quality app that does exactly what I had hoped it would do. I can seemlessly connect with contacts via sms or voice call. There is no delay in the voice call. Much better than previous apps I have used for this service. The customer support is very good, a representative is at hand on their chat 24/7. **What do you dislike about KrispCall?** KrispCall is overly concerned about safety it seems. This is a good thing, but sometimes can be an inconvenience. Also the setup process was a bit misleading in that after it was setup, the SMS to American numbers wouldn't work without an additional setup and fee involved. This should be made clear up front. **What problems is KrispCall solving and how is that benefiting you?** It solves our overseas contact problem very well. We are able to send messages direct to phone numbers instead of through online apps which are not always checked. A phone call or an SMS is a better way to get in contact with partners. ### 22. Effortless Call and Text Management **Rating:** 4.0/5.0 stars **Reviewed by:** Selena K. | Ecommerce Digital Strategist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 13, 2025 **What do you like best about KrispCall?** The best part for us is how smooth it is to manage calls and texts together. I can switch between customer conversations easily and even send updates in bulk when needed. **What do you dislike about KrispCall?** While bulk features are great some of the reporting feel a bit basic. I wish there were more detailed insights and customization options to track performance more effectively. **What problems is KrispCall solving and how is that benefiting you?** Krispcall is solving several problems related to managing customer communication in a scalable way. ### 23. Reliable and easy-to-use calling solution for remote teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 23, 2025 **What do you like best about KrispCall?** KrispCall has made it incredibly easy for me to manage business calls across multiple countries without the hassle of using a traditional phone system. The user interface is clean and intuitive, and I love how smoothly it integrates with my CRM. The virtual numbers and call routing features are perfect for handling client calls, and the ability to record conversations is a big plus for training and quality assurance. Their customer support team is also very responsive and helpful! **What do you dislike about KrispCall?** While the platform performs well overall, I’ve experienced occasional lags or delays when switching between call tabs or loading call history—especially during peak hours. I also hope they can add more integrations with third-party tools and expand the analytics section with more detailed insights. **What problems is KrispCall solving and how is that benefiting you?** KrispCall has streamlined my outbound and inbound communications by offering a single platform to manage multiple virtual numbers across different countries. This is especially helpful for my remote team and client-based work. It eliminates the need for traditional phone systems and SIM cards, reduces call costs, and improves our ability to monitor and record conversations for quality assurance and team training. The ease of integration and user-friendly dashboard save us a lot of time, and their responsive customer support is a bonus. ### 24. Consistently Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Bhavishya Parashar . | Sales manager and coo, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 13, 2026 **What do you like best about KrispCall?** They are giving good services and they are very quick and rushila is really helpful **What do you dislike about KrispCall?** Nothing I like the services I just feel the integrations are tricky **What problems is KrispCall solving and how is that benefiting you?** Helping me with outbound and customer support calls ### 25. Excellent Customer Service Inspires Confidence **Rating:** 4.0/5.0 stars **Reviewed by:** Eric W. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 20, 2025 **What do you like best about KrispCall?** The customer service could address my questions timely that made me felt confident of joining the plan. **What do you dislike about KrispCall?** I am satisfied for now but will try to understand other features which are not very clear for me so far. **What problems is KrispCall solving and how is that benefiting you?** Business numbers that I need for my business and also use for Whatsapp Business. ### 26. Smooth communication tool that keeps my team in sync **Rating:** 5.0/5.0 stars **Reviewed by:** Choi S. | IT Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 28, 2025 **What do you like best about KrispCall?** I like how easy it is to mange multiple conversations without feeling overwhelmed. Switching between calls, SMS and viewing past interactions feels very natural. **What do you dislike about KrispCall?** I wish there were quick-reply option for SMS. It would save me even more time during busy days. **What problems is KrispCall solving and how is that benefiting you?** Krispcall keeps every customer touchpoint organized automatically. My follow ups are more consistent now and I don't accidentally skip leads anymore. ### 27. Perfect solution for affordable global communication **Rating:** 3.5/5.0 stars **Reviewed by:** Edna K. | Coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 31, 2025 **What do you like best about KrispCall?** Krispcall made easy to get both UK and USA virtual number for my business. **What do you dislike about KrispCall?** The only things I'd like to see improved is faster customer support during peak hours. **What problems is KrispCall solving and how is that benefiting you?** It helps me maintain a local presence in multiple countries without the need for physical offices. It has significantly improved our lead generation due to people more likely trust local numbers. ### 28. Helps us stay on track with all our calls **Rating:** 5.0/5.0 stars **Reviewed by:** Jorja S. | Technical Account Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 29, 2025 **What do you like best about KrispCall?** Krispcall made things simple for us. Calls go to the right person automatically and we don't have to keep passing phones around. The analytics show us how our team is doing and we use that info to improve. Scheduling follow-ups is easy too and handling customer calls has become less stressful. **What do you dislike about KrispCall?** so far, we've had a smooth experience. A few more detailed filter options in the call analytics would be a nice addition, but not a dealbreaker. **What problems is KrispCall solving and how is that benefiting you?** We don't miss calls anymore and everyone knows what to do. It helps us manage customer support better, keep track of calls and plan our schedules without confusion. ### 29. My first Virtual Phone experience **Rating:** 4.5/5.0 stars **Reviewed by:** Glenda D. | VA, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 05, 2025 **What do you like best about KrispCall?** First the support is very helpful and easy to contact compared to other service. OTP is working as I was expected and really fast, faster than my normal phone service here in the PH. So far I'm happy. **What do you dislike about KrispCall?** I hope, they'll offer more credit opportunity especially for new user. But overall I'm okay. Hoping that the subs is little cheaper, but I got the discount of $3 so its okay. **What problems is KrispCall solving and how is that benefiting you?** No problem so far, but they are easy to contact so I'm happy so far. ### 30. Seamless Calling Experience at an Affordable Price **Rating:** 4.5/5.0 stars **Reviewed by:** Harish M. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 25, 2025 **What do you like best about KrispCall?** Easy steps The calling experience is best and zero drop calls works very well and affordable price **What do you dislike about KrispCall?** Nothing no issues found with krisp app . **What problems is KrispCall solving and how is that benefiting you?** On time 24 x7 ### 31. Finally a calling App that doesn't confuse me **Rating:** 4.0/5.0 stars **Reviewed by:** Lena Q. | Cyber Intelligence Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 29, 2025 **What do you like best about KrispCall?** I personally like most about Krispcall is how stress free it feels to use. It feels like everything I need is right there, without confusion. **What do you dislike about KrispCall?** I wish I had known about it sooner. I spent too much time with apps that felt like they were built for robots but Krispcall feels like it was made for real people. **What problems is KrispCall solving and how is that benefiting you?** Before Krispcall, I was constantly forgetting who I talked to and what was said. Now every call is saved, recorded and tied to the right contact. I don't have to stress about taking notes or missing follow up it all handles by Krispcall. ### 32. An efficient solution for unified team communication **Rating:** 4.5/5.0 stars **Reviewed by:** Michelangelo D. | Business Development Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 07, 2025 **What do you like best about KrispCall?** The unified dashboard is great for our team, as it consolidates all communication in one place. We also rely on the intelligent call routing and analytics for performance reviews. It's a professional and robust system that provides excellent value. **What do you dislike about KrispCall?** While the core features are strong, the integrations with some of our other tools could be smoother, requiring a bit more effort to sync everything perfectly. **What problems is KrispCall solving and how is that benefiting you?** Krispcall has solved our collaboration issues by providing a single, organized system. This has made our team more efficient, improved client relationships and allowed us to easily track all our conversations. ### 33. Decent App for a resonable price **Rating:** 4.5/5.0 stars **Reviewed by:** Madison A. | Co-Founder, Motivator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 11, 2025 **What do you like best about KrispCall?** I like Krispcall's number coverage spans so many different regions of the world. This helps many small to medium level businesses to make a presence in the suitable international markets. **What do you dislike about KrispCall?** The one thing I dislike about this and want to point out is that the integrations available do not match up when it comes to numbers advertised. Although, I know that they are gradually adding integrations along the way. So, it's all good. **What problems is KrispCall solving and how is that benefiting you?** Our work is based on empowering individuals and motivating them for their personal growth. Hence, our customer base encompasses international markets as well. With Krispcall and its global number coverage, it has helped us to properly cater to and connect with our customers both at home and in the international markets. ### 34. Best VoIP phone system **Rating:** 4.5/5.0 stars **Reviewed by:** Enoch V. | Marketing Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 16, 2025 **What do you like best about KrispCall?** I love live call monitoring feature of Krispcall. I can easily give immediate feedback to any of my agents during lead generation calls. **What do you dislike about KrispCall?** Despite I can access all the features from desktop app, mobile app lacks some features. **What problems is KrispCall solving and how is that benefiting you?** I can easily access all my important call features through a single unified callbox. It saves me a lot of time. Also, I have been using krispcall's virtual number to reach my international client in a single click. ### 35. Outstanding Sound Clarity Enhances Every Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Think S. | Managing Partner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 31, 2025 **What do you like best about KrispCall?** Ease of Use.Ease of Implementation. Great Service **What do you dislike about KrispCall?** Nothing. I am happy with there support . **What problems is KrispCall solving and how is that benefiting you?** I have no problems at this stage ### 36. Good phone system for small business **Rating:** 4.5/5.0 stars **Reviewed by:** Tirta F. | Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 15, 2025 **What do you like best about KrispCall?** Easy to use in the office as well as home. Both mobile and desktop app work smoothly. **What do you dislike about KrispCall?** All things goes well but sometime get in trouble due to verification code issue for some platform. **What problems is KrispCall solving and how is that benefiting you?** Ensuring effective communication among staff member who work remotely also enabling them to easily connect with each other as well as families and clients. ### 37. Excellent Service **Rating:** 3.5/5.0 stars **Reviewed by:** Danish K. | Manager Business Development, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 24, 2025 **What do you like best about KrispCall?** One of the easiest web based applications to work with. Every single detail is thoughtfully included. For example, you can simply copy a number without even having to highlight or click it. **What do you dislike about KrispCall?** A dialer could be placed directly on the screen so you don’t have to open a separate window to use it. **What problems is KrispCall solving and how is that benefiting you?** At the moment, I didn't receive any major issue that required KispCall customer support. ### 38. Right sign up with Krisp call our business calling and Messaging is working perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Syed M. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 30, 2025 **What do you like best about KrispCall?** The usage is easy to understand. The rates are reasonable, and the call connectivity is excellent. Thank you. **What do you dislike about KrispCall?** At times, it takes a while to connect, and I also noticed that there isn't an option to paste a number directly into the dialer. **What problems is KrispCall solving and how is that benefiting you?** Krisp is good enough for our needs and has been beneficial in helping us stay connected with our clients. ### 39. A dialer that delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren C. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 24, 2025 **What do you like best about KrispCall?** The connection quality is consistently excellent, rarely failing. For someone managing a business in the USA from overseas, this reliability is crucial. It allows for quick and seamless client connections making it the best dialer I've used for global communication. **What do you dislike about KrispCall?** Sometimes identifying incoming numbers can be a bit confusing, especially when dealing with multiple international lines. A clearer display would be helpful. **What problems is KrispCall solving and how is that benefiting you?** Krispcall provides fast and reliable connection to clients, particularly in the USA, despite my location. This vital for maintaining our business presence and helps us work more efficiently and close deals faster. ### 40. Convenient and Easy to Use Every Step of the Way **Rating:** 5.0/5.0 stars **Reviewed by:** Scott I. | Sales Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 07, 2025 **What do you like best about KrispCall?** Convenience and straight forward steps on how to use. **What do you dislike about KrispCall?** Using on phone there is a slight delay with the interface. **What problems is KrispCall solving and how is that benefiting you?** Communication with oversea clients. ### 41. Made My Overseas Sales Job Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Haikal I. | Sales Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 22, 2025 **What do you like best about KrispCall?** They managed to get me a Singapore virtual number to make direct calls from Malaysia and it's help a lot in getting in touch with the right people **What do you dislike about KrispCall?** The volume on the phone can be a bit low **What problems is KrispCall solving and how is that benefiting you?** Singapore PICs used to not pick up since I was not using a Singapore number but now it's easier to reach out directly ### 42. Happy to have such a good communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Claude M. | Chief operating officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 13, 2025 **What do you like best about KrispCall?** I like an Unified Callbox as well as all the features of it. It makes my communication good flow with well maintenances of call records. **What do you dislike about KrispCall?** Improve the mobile app, need to update it. **What problems is KrispCall solving and how is that benefiting you?** Krispcall has eliminated the hassle of scattered call records and missed client follow-ups. ### 43. Makes calling easy and keeps everything in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Brayden C. | Content marketing and copywriting, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 10, 2025 **What do you like best about KrispCall?** It's really easy to make calls right from the CRM without jumping between apps. All the call details, notes and recordings are saved automatically, so I don't have to do it myself. The shared numbers and call routing are great for keeping our team on the same page. **What do you dislike about KrispCall?** The call reports are helpful, but I wish there were more ways to sort and filter the data. **What problems is KrispCall solving and how is that benefiting you?** Krispcall keeps our call and notes together so nothing get lost. ### 44. Excellent value and professional features for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Zac D. | Senior Developer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 03, 2025 **What do you like best about KrispCall?** The call clarity and reliability are exceptional. We love the advanced features link IVR and custom call routing, which make our business sound much more professional. Plus the pricing for international calls is very competitive. **What do you dislike about KrispCall?** Setting up some of the more complex call-flow automations was a bit challenging. **What problems is KrispCall solving and how is that benefiting you?** We replaced our outdated, inflexible phone system. Krispcall gave us the key features we needed to manage a high volume of calls, professionalize our client interactions and improve our team's overall productivity. ### 45. A lifesaver for our international outreach **Rating:** 3.5/5.0 stars **Reviewed by:** George H. | Chief Customer Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 21, 2025 **What do you like best about KrispCall?** The absolute best thing about Krispcall is how incredibly easy it was to get started. We needed virtual numbers in a few different countries to better serve our global client base and Krispcall made it completely painless. **What do you dislike about KrispCall?** While Krispcall is impressive, the SMS interface could be more refined. **What problems is KrispCall solving and how is that benefiting you?** Krispcall has solved our biggest headache, fragmented and expensive international communication. Before we were juggling various local SIMs, now with Krispcall we can easily acquire and manage virtual number in over 100 countries from one centralized platform. ### 46. Simple calling tool which improve our business communication. **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos P. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 18, 2025 **What do you like best about KrispCall?** Searching for the affordable phone system and I found the krispcall is suitable as per the requirement of our company. I like the intention of support team in every issue I encounter. **What do you dislike about KrispCall?** I'm try to figure out all the feature of krispcall and as of now satisfaction by the service. **What problems is KrispCall solving and how is that benefiting you?** Reduce the expenditure on communication. ### 47. Satisfied User **Rating:** 5.0/5.0 stars **Reviewed by:** Glen B. | Founder - CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 07, 2025 **What do you like best about KrispCall?** Very organized and very supportive in every step of the way. Highly recommended! **What do you dislike about KrispCall?** I guess none since I don't have the features of call recording due to exclusive plan under my subscription. **What problems is KrispCall solving and how is that benefiting you?** The support and it benefits me through the system is very friendly. ### 48. Simple to use, big on help! **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian R. | Content Marketing Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 01, 2025 **What do you like best about KrispCall?** Kripscall is easy to get started and manage everything. I can see all my calls, check recordings and follow up without digging through stuff. Makes my day smoother. **What do you dislike about KrispCall?** There were a few times when the audio wasn't clear, might be my headset or its compatibility issues. But the rest runs great. **What problems is KrispCall solving and how is that benefiting you?** I don't have to pay crazy phone bills anymore. It's saving me money and helping me connect with clients in different countries without time zone mix-ups. ### 49. If I could give 0 stars, I would! **Rating:** 0.0/5.0 stars **Reviewed by:** Realtor G. | Business Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 19, 2025 **What do you like best about KrispCall?** While their tech support team was responsive and helpful, that’s where the positives end. **What do you dislike about KrispCall?** This was hands down one of the worst experiences I’ve ever had with a VOIP provider. While their tech support team was responsive and helpful, that’s where the positives end. Hidden fees everywhere — charges popped up that were never clearly explained. Ridiculous verification process — I had to re-verify my calls and messages every two weeks, which is insane for a business trying to function. Couldn’t delete messages in bulk — had to go one-by-one. It’s 2025… really? Call quality was poor — frequent drops, delays, and static. Porting my number took 3 days — no heads-up, no warning, no way to receive calls or texts during that time. I lost business over it. Zero onboarding transparency — no clear timelines, no proper walkthrough, just a mess of assumptions. Uploaded my contact list and it didn’t even work — followed all instructions, reached out for help, and still nothing. The entire experience felt like a bait-and-switch wrapped in a UI that looks decent but doesn’t actually function properly. Save yourself the time, money, and aggravation — look elsewhere. **What problems is KrispCall solving and how is that benefiting you?** None ### 50. I love Krispcall **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | Software Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 21, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about KrispCall?** That’s incredibly easy to set up and use. The user interface is clean and intuitive, making it simple to manage calls, messages, and contacts across teams. I especially appreciate the unified callbox feature, which keeps communication organized in one place. **What do you dislike about KrispCall?** While KrispCall offers a strong set of features, there are a few areas that could be improved. Occasionally, the mobile app feels less responsive compared to the desktop version, especially when switching between tabs or accessing voicemails. **What problems is KrispCall solving and how is that benefiting you?** KrispCall solves communication inefficiencies by providing an AI-powered cloud telephony platform that streamlines global calling, enhances customer interactions, and integrates seamlessly with business tools. ## KrispCall Discussions - [What is KrispCall used for?](https://www.g2.com/discussions/what-is-krispcall-used-for) - 1 comment - [View KrispCall pricing details and edition comparison](https://www.g2.com/products/krispcall/reviews?open_modal_url=%2Fit%2Fproducts%2Fkrispcall%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fkrispcall%252Freviews%26source%3Dsticky_header_pin&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-09-27+23%3A45%3A05+-0500&secure%5Bsession_id%5D=7109bd51-297b-4119-b0d3-b0666065632a&secure%5Btoken%5D=58f0dfad92bbedec22621806a9b5a7279cb7d33d6a6b7e770156cf81945177b4&format=llm_user) ## KrispCall Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Channels** - Voice - Mobile SMS - Email **Platform** - Mobile Access - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - Call Management - Integrations - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Call Routing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Note Taking - AI/Machine Learning **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Advanced Features** - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top KrispCall Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,628 reviews) - [CallHippo](https://www.g2.com/products/callhippo/reviews) - 4.4/5.0 (410 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,391 reviews)