Kore.AI Features

Ability to search across different data sources, such as databases, intranets, and applications.

Offers search for a variety of file types.

Ability to search in multiple languages without any additional work required.

Ability of search to handle typos.

Allows the end user to filter and refine search results.

Ability to define synonyms for search terms.

Allows the user to see highlighted results to see which words or phrases match the search query.

Allows the user to search in a natural, intuitive manner.

Gives the user targeted, personalized results based on their activity or preferences.

Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.

Ability to plug the search capabilities into other applications or tools.

As reported in 197 Kore.AI reviews. Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. 185 reviewers of Kore.AI have provided feedback on this feature.

As reported in 201 Kore.AI reviews. Can have a natural, human-like conversation with an interlocator.

Based on 250 Kore.AI reviews. Customize your chat workflows with rules and automations.

As reported in 245 Kore.AI reviews. Control who the chatbot converses with (and when).

Has the ability to connect interlocator with a human agent when the need arises. 230 reviewers of Kore.AI have provided feedback on this feature.

Can provide interlocators with menus, through which they can choose a relevant response. This feature was mentioned in 240 Kore.AI reviews.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. This feature was mentioned in 221 Kore.AI reviews.

Allows business to edit conversations to meet the unique needs of one's business. 200 reviewers of Kore.AI have provided feedback on this feature.

Gives users the ability to update systems, like CRM, based on conversations. This feature was mentioned in 198 Kore.AI reviews.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants. This feature was mentioned in 185 Kore.AI reviews.

Provide tools for live chat on one's website. 236 reviewers of Kore.AI have provided feedback on this feature.

Based on 244 Kore.AI reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Based on 236 Kore.AI reviews. Has the ability to customize look and feel of chatbot to match` company branding.

Gives user the ability to analyze conversations with the chatbot and see its performance. This feature was mentioned in 246 Kore.AI reviews.

Allows users to test the efficacy of various responses through A/B testing. This feature was mentioned in 229 Kore.AI reviews.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. 235 reviewers of Kore.AI have provided feedback on this feature.

Can collect and store information from interlocators, such as email, phone number, etc. This feature was mentioned in 234 Kore.AI reviews.

Based on 160 Kore.AI reviews. Identifies the customer and personalizes interaction at every touchpoint.

Based on 160 Kore.AI reviews. Allows multiple related channels to interact at once to reduce transfers.

Based on 159 Kore.AI reviews. Prompts agents to engage customers based on contextual data, such as product usage or conversation history.

As reported in 159 Kore.AI reviews. Provides features for sending outbound messages to engage customers through proactive support.

Can route contacts to agents the customer has worked with before. 157 reviewers of Kore.AI have provided feedback on this feature.

Provides features for escalating conversations to the appropriate agent. 155 reviewers of Kore.AI have provided feedback on this feature.

Based on 160 Kore.AI reviews. Maintains a transcript of conversations from all channels.

Enables customers to resolve queries or issues without the assistance of an agent. This feature was mentioned in 157 Kore.AI reviews.

Based on 161 Kore.AI reviews. Allows users to generate text based on a text prompt.

Based on 159 Kore.AI reviews. Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. 136 reviewers of Kore.AI have provided feedback on this feature.

As reported in 135 Kore.AI reviews. Condenses long documents or text into a brief summary.

As reported in 117 Kore.AI reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 115 reviewers of Kore.AI have provided feedback on this feature.

Allows users to automate responses to customer inquiries across various channels. This feature was mentioned in 49 Kore.AI reviews.

Based on 50 Kore.AI reviews. Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads. 50 reviewers of Kore.AI have provided feedback on this feature.

Allows users to automate the handling, processing, and management of documents. This feature was mentioned in 49 Kore.AI reviews.

As reported in 49 Kore.AI reviews. Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows the AI agent to learn from interactions and adapt its responses accordingly. 49 reviewers of Kore.AI have provided feedback on this feature.

Allows the AI agent to learn from interactions and adapt its responses accordingly. 49 reviewers of Kore.AI have provided feedback on this feature.

Provides the AI agent the ability to execute tasks without requiring constant user input. This feature was mentioned in 49 Kore.AI reviews.

Based on 51 Kore.AI reviews. Allows the AI agent to identify and resolve issues without user intervention.

Helps in understanding different accents, dialects, and speech patterns. This feature was mentioned in 20 Kore.AI reviews.

Helps to generate human-like speech responses. This feature was mentioned in 20 Kore.AI reviews.

Provides customizable speech speed and intonation. 20 reviewers of Kore.AI have provided feedback on this feature.

Provides multiple voice options like gender, tone and style. 20 reviewers of Kore.AI have provided feedback on this feature.

Allows communications to be secure and authenticated. This feature was mentioned in 18 Kore.AI reviews.

Aids in syncing with multiple devices. This feature was mentioned in 19 Kore.AI reviews.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Lets teams configure execution order and dependencies among AI components, ensuring workflows run smoothly and logically. 10 reviewers of Kore.AI have provided feedback on this feature.

Streamlines the management of multiple AI models and agents by bringing them together into cohesive, automated workflows for complex business tasks. 10 reviewers of Kore.AI have provided feedback on this feature.

Connects with a wide array of AI model APIs and external services, regardless of provider, within a single orchestration platform. This feature was mentioned in 10 Kore.AI reviews.

Enables the construction of sophisticated, multi-step AI workflows that combine specialized models for end-to-end process automation. This feature was mentioned in 10 Kore.AI reviews.

As reported in 10 Kore.AI reviews. Integrates seamlessly with enterprise platforms such as CRMs, databases, and business applications for unified data and process flow.

Supports the setup of live data pipelines that move information instantly between AI components and enterprise systems. 10 reviewers of Kore.AI have provided feedback on this feature.

Offers comprehensive dashboards to visualize KPIs and performance metrics for all orchestrated AI workflows. 10 reviewers of Kore.AI have provided feedback on this feature.

Generates in-depth reports on workflow performance, resource consumption, and the overall business impact of AI orchestration. This feature was mentioned in 10 Kore.AI reviews.

Tracks and displays resource usage across all AI components, enabling proactive performance tuning and troubleshooting. 10 reviewers of Kore.AI have provided feedback on this feature.

As reported in 10 Kore.AI reviews. Dynamically manages and allocates computational resources, including GPU clusters, to maximize efficiency based on current workflow needs.

As reported in 10 Kore.AI reviews. Scales AI workloads up or down automatically, adapting to fluctuations in processing demands and user traffic.

Provides insights into data flow, processing times, and success rates for each individual AI component within a workflow. 10 reviewers of Kore.AI have provided feedback on this feature.

Ensures all AI workflows adhere to relevant regulatory standards and industry requirements. This feature was mentioned in 10 Kore.AI reviews.

Empowers organizations to enforce governance policies and compliance controls across orchestrated AI operations. 10 reviewers of Kore.AI have provided feedback on this feature.

Facilitates the setup of role-based permissions and approval workflows for sensitive AI operations and deployments. This feature was mentioned in 11 Kore.AI reviews.

Based on 10 Kore.AI reviews. Maintains comprehensive logs and audit trails of workflow executions to support compliance and troubleshooting efforts.

As reported in 10 Kore.AI reviews. Applies robust security protocols and policies to protect sensitive AI deployments and data flows.

Embed generative (RAG) capabilities for enhanced answer generation using retrieved content

Allow tuning relevance and ranking through machine-learning or Learning-to-Rank models

Enable the system to understand and interpret natural-language queries

Offers search for a variety of file types.

Ability to search across different data sources, such as databases, intranets, and applications.

Ability to search in multiple languages without any additional work required.

Gives the user targeted, personalized results based on their activity or preferences.

Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.

Ability to plug the search capabilities into other applications or tools.

Allows the user to see highlighted results to see which words or phrases match the search query.

Allows the end user to filter and refine search results.

Ability of search to handle typos.

Ability to define synonyms for search terms.