# Top 10 Kapta Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 18 Kapta is not the only option for Customer Success Software. Explore other competing options and alternatives. Customer Success Software is a widely used technology, and many people are seeking time saving, reliable software solutions with surveys, ai text summarization, and ai text generation. Other important factors to consider when researching alternatives to Kapta include customization and reporting. The best overall Kapta alternative is Gainsight Customer Success. Other similar apps like Kapta are Agentforce Sales (formerly Salesforce Sales Cloud), ClientSuccess, ChurnZero, and Planhat. Kapta alternatives can be found in [Customer Success Software](https://www.g2.com/categories/customer-success) but may also be in [CRM Software](https://www.g2.com/categories/crm). ## Best Paid & Free Alternatives to Kapta - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [Totango](https://www.g2.com/products/totango/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Vitally](https://www.g2.com/products/vitally/reviews) - [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) ## Top 10 Alternatives to Kapta Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Kapta stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Hospital & Health Care, and Management Consulting, and find the best product for your business. ### 1. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,757 Gainsight CS is a complete Customer Success Platform. Reviewers say compared to Kapta, Gainsight Customer Success is: - More expensive Categories in common with Kapta: [Customer Success](https://www.g2.com/categories/customer-success), [Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization) **Compare:** [Kapta vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-kapta) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-gainsight-customer-success) - [Gainsight Customer Success vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-gainsight-customer-success) - [Gainsight Customer Success vs ChurnZero](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [Gainsight Customer Success vs Planhat](https://www.g2.com/compare/gainsight-customer-success-vs-planhat) - [Gainsight Customer Success vs Totango](https://www.g2.com/compare/gainsight-customer-success-vs-totango) - [Gainsight Customer Success vs Zoho CRM](https://www.g2.com/compare/gainsight-customer-success-vs-zoho-crm) - [Gainsight Customer Success vs Vitally](https://www.g2.com/compare/gainsight-customer-success-vs-vitally) - [Gainsight Customer Success vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-gainsight-customer-success) - [Gainsight Customer Success vs Freshsales](https://www.g2.com/compare/freshsales-vs-gainsight-customer-success) ### 2. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,876 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Kapta, Agentforce Sales (formerly Salesforce Sales Cloud) is: - More expensive - Better at meeting requirements Categories in common with Kapta: [Sales Performance Management](https://www.g2.com/categories/sales-performance-management) **Compare:** [Kapta vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-kapta) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Gainsight Customer Success](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-gainsight-customer-success) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs ClientSuccess](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-clientsuccess) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs ChurnZero](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-churnzero) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Planhat](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-planhat) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Totango](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-totango) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Vitally](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-vitally) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Catalyst](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-totango-catalyst) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Freshsales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) ### 3. [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) By ClientSuccess **Average Rating:** 4.4/5 **Total Reviews:** 424 ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform Reviewers say compared to Kapta, ClientSuccess is: - More usable - More expensive Categories in common with Kapta: [Customer Success](https://www.g2.com/categories/customer-success), [Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization) **Compare:** [Kapta vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-kapta) **Compare ClientSuccess with other alternatives:** - [ClientSuccess vs Gainsight Customer Success](https://www.g2.com/compare/clientsuccess-vs-gainsight-customer-success) - [ClientSuccess vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-clientsuccess) - [ClientSuccess vs ChurnZero](https://www.g2.com/compare/churnzero-vs-clientsuccess) - [ClientSuccess vs Planhat](https://www.g2.com/compare/clientsuccess-vs-planhat) - [ClientSuccess vs Totango](https://www.g2.com/compare/clientsuccess-vs-totango) - [ClientSuccess vs Zoho CRM](https://www.g2.com/compare/clientsuccess-vs-zoho-crm) - [ClientSuccess vs Vitally](https://www.g2.com/compare/clientsuccess-vs-vitally) - [ClientSuccess vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-clientsuccess) - [ClientSuccess vs Freshsales](https://www.g2.com/compare/clientsuccess-vs-freshsales) ### 4. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,610 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Reviewers say compared to Kapta, ChurnZero is: - More expensive - Better at meeting requirements - Better at support Categories in common with Kapta: [Customer Success](https://www.g2.com/categories/customer-success), [Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization) **Compare:** [Kapta vs ChurnZero](https://www.g2.com/compare/churnzero-vs-kapta) **Compare ChurnZero with other alternatives:** - [ChurnZero vs Gainsight Customer Success](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [ChurnZero vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-churnzero) - [ChurnZero vs ClientSuccess](https://www.g2.com/compare/churnzero-vs-clientsuccess) - [ChurnZero vs Planhat](https://www.g2.com/compare/churnzero-vs-planhat) - [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango) - [ChurnZero vs Zoho CRM](https://www.g2.com/compare/churnzero-vs-zoho-crm) - [ChurnZero vs Vitally](https://www.g2.com/compare/churnzero-vs-vitally) - [ChurnZero vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-churnzero) - [ChurnZero vs Freshsales](https://www.g2.com/compare/churnzero-vs-freshsales) ### 5. [Planhat](https://www.g2.com/products/planhat/reviews) By Planhat **Average Rating:** 4.5/5 **Total Reviews:** 955 Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS. Reviewers say compared to Kapta, Planhat is: - More expensive Categories in common with Kapta: [Customer Success](https://www.g2.com/categories/customer-success), [Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization) **Compare:** [Kapta vs Planhat](https://www.g2.com/compare/kapta-vs-planhat) **Compare Planhat with other alternatives:** - [Planhat vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-planhat) - [Planhat vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-planhat) - [Planhat vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-planhat) - [Planhat vs ChurnZero](https://www.g2.com/compare/churnzero-vs-planhat) - [Planhat vs Totango](https://www.g2.com/compare/planhat-vs-totango) - [Planhat vs Zoho CRM](https://www.g2.com/compare/planhat-vs-zoho-crm) - [Planhat vs Vitally](https://www.g2.com/compare/planhat-vs-vitally) - [Planhat vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-planhat) - [Planhat vs Freshsales](https://www.g2.com/compare/freshsales-vs-planhat) ### 6. [Totango](https://www.g2.com/products/totango/reviews) By Totango **Average Rating:** 4.3/5 **Total Reviews:** 1,150 Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement. Reviewers say compared to Kapta, Totango is: - More expensive Categories in common with Kapta: [Customer Success](https://www.g2.com/categories/customer-success), [Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization) **Compare:** [Kapta vs Totango](https://www.g2.com/compare/kapta-vs-totango) **Compare Totango with other alternatives:** - [Totango vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-totango) - [Totango vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-totango) - [Totango vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-totango) - [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango) - [Totango vs Planhat](https://www.g2.com/compare/planhat-vs-totango) - [Totango vs Zoho CRM](https://www.g2.com/compare/totango-vs-zoho-crm) - [Totango vs Vitally](https://www.g2.com/compare/totango-vs-vitally) - [Totango vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-totango) - [Totango vs Freshsales](https://www.g2.com/compare/freshsales-vs-totango) ### 7. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,948 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Reviewers say compared to Kapta, Zoho CRM is: - More expensive Categories in common with Kapta: [Sales Performance Management](https://www.g2.com/categories/sales-performance-management) **Compare:** [Kapta vs Zoho CRM](https://www.g2.com/compare/kapta-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-zoho-crm) - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-zoho-crm) - [Zoho CRM vs ChurnZero](https://www.g2.com/compare/churnzero-vs-zoho-crm) - [Zoho CRM vs Planhat](https://www.g2.com/compare/planhat-vs-zoho-crm) - [Zoho CRM vs Totango](https://www.g2.com/compare/totango-vs-zoho-crm) - [Zoho CRM vs Vitally](https://www.g2.com/compare/vitally-vs-zoho-crm) - [Zoho CRM vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-zoho-crm) - [Zoho CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-zoho-crm) ### 8. [Vitally](https://www.g2.com/products/vitally/reviews) By Vitally **Average Rating:** 4.5/5 **Total Reviews:** 706 Vitally helps your B2B company ensure the right customers continuously use your product in the right way. Reviewers say compared to Kapta, Vitally is: - More expensive - Better at meeting requirements Categories in common with Kapta: [Customer Success](https://www.g2.com/categories/customer-success), [Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization) **Compare:** [Kapta vs Vitally](https://www.g2.com/compare/kapta-vs-vitally) **Compare Vitally with other alternatives:** - [Vitally vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-vitally) - [Vitally vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-vitally) - [Vitally vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-vitally) - [Vitally vs ChurnZero](https://www.g2.com/compare/churnzero-vs-vitally) - [Vitally vs Planhat](https://www.g2.com/compare/planhat-vs-vitally) - [Vitally vs Totango](https://www.g2.com/compare/totango-vs-vitally) - [Vitally vs Zoho CRM](https://www.g2.com/compare/vitally-vs-zoho-crm) - [Vitally vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-vitally) - [Vitally vs Freshsales](https://www.g2.com/compare/freshsales-vs-vitally) ### 9. [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) By Totango **Average Rating:** 4.5/5 **Total Reviews:** 660 Catalyst is a powerful and intuitive Customer Growth Platform that empowers teams to drive revenue growth by centralizing siloed customer data, delivering clear insights into customer health, and aligning actions with customer objectives. Reviewers say compared to Kapta, Catalyst is: - More expensive - More usable Categories in common with Kapta: [Customer Success](https://www.g2.com/categories/customer-success), [Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization) **Compare:** [Kapta vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-kapta) **Compare Catalyst with other alternatives:** - [Catalyst vs Gainsight Customer Success](https://www.g2.com/compare/totango-catalyst-vs-gainsight-customer-success) - [Catalyst vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-totango-catalyst) - [Catalyst vs ClientSuccess](https://www.g2.com/compare/totango-catalyst-vs-clientsuccess) - [Catalyst vs ChurnZero](https://www.g2.com/compare/totango-catalyst-vs-churnzero) - [Catalyst vs Planhat](https://www.g2.com/compare/totango-catalyst-vs-planhat) - [Catalyst vs Totango](https://www.g2.com/compare/totango-catalyst-vs-totango) - [Catalyst vs Zoho CRM](https://www.g2.com/compare/totango-catalyst-vs-zoho-crm) - [Catalyst vs Vitally](https://www.g2.com/compare/totango-catalyst-vs-vitally) - [Catalyst vs Freshsales](https://www.g2.com/compare/totango-catalyst-vs-freshsales) ### 10. [Freshsales](https://www.g2.com/products/freshsales/reviews) By Freshworks **Average Rating:** 4.5/5 **Total Reviews:** 1,236 Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises. Reviewers say compared to Kapta, Freshsales is: - More expensive - More usable Categories in common with Kapta: [Sales Performance Management](https://www.g2.com/categories/sales-performance-management) **Compare:** [Kapta vs Freshsales](https://www.g2.com/compare/freshsales-vs-kapta) **Compare Freshsales with other alternatives:** - [Freshsales vs Gainsight Customer Success](https://www.g2.com/compare/freshsales-vs-gainsight-customer-success) - [Freshsales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) - [Freshsales vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-freshsales) - [Freshsales vs ChurnZero](https://www.g2.com/compare/churnzero-vs-freshsales) - [Freshsales vs Planhat](https://www.g2.com/compare/freshsales-vs-planhat) - [Freshsales vs Totango](https://www.g2.com/compare/freshsales-vs-totango) - [Freshsales vs Zoho CRM](https://www.g2.com/compare/freshsales-vs-zoho-crm) - [Freshsales vs Vitally](https://www.g2.com/compare/freshsales-vs-vitally) - [Freshsales vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-freshsales) ## Explore Articles - [Which field service management tools integrate with the enterprise systems a company already has without requiring custom development?](https://www.g2.com/discussions/which-field-service-management-tools-integrate-with-the-enterprise-systems-a-company-already-has-without-requiring-custom-development) - [Top CPaaS providers for tech companies](https://www.g2.com/discussions/top-cpaas-providers-for-tech-companies-by-business-size) - [What are the highest rated managed mobility services platforms for organisations transitioning from legacy systems and infrastructure?](https://www.g2.com/discussions/what-are-the-highest-rated-managed-mobility-services-platforms-for-organisations-transitioning-from-legacy-systems-and-infrastructure ) - [What native advertising platforms do media buyers actually prefer for brand awareness campaigns versus what gets recommended for pure performance goals?](https://www.g2.com/discussions/what-native-advertising-platforms-do-media-buyers-actually-prefer-for-brand-awareness-campaigns-versus-what-gets-recommended-for-pure-performance-goals) - [What is the best-rated software for handling social media?](https://www.g2.com/discussions/what-is-the-best-rated-software-for-handling-social-media) - [Trading Platforms](https://www.g2.com/glossary/trading-platforms-definition) ## Spotlight Categories - [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) - [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)