k-ecommerce Reviews & Product Details

I really like how k-ecommerce syncs everything with an ERP, saving time and preventing errors. The biggest plus is how it eliminates 'Busy Work,' acting like a bridge that never sleeps. The automated order-to-invoice flow is phenomenal; the order cycle is so much faster, and it completely removes the manual data entry. This automation decouples 'sales' from 'staffing,' allowing us to scale without undue stress on the team. It's also remarkably efficient for such a high-level B2B integration—users can get their ERP-connected site live in as little as 30 days, which is super fast for ERP software. Review collected by and hosted on G2.com.

The Learning Curve (It's not "Plug and Play"). While the automation is great once it's set up, getting there is a project. Because it's so deeply tied to your ERP (like Dynamics), the initial configuration can be a bit overwhelming. You can't just flip a switch; you have to map out exactly how you want your data to move. Review collected by and hosted on G2.com.

One of the helpful things that I find about e-commerce is in a traditional B2B selling, the buyer has no clue about whether the price is correct or not, if the item is in the stock, or tracking of the order, for these they have to contact accounts team, send messages etc but k ecommerce helps in this case as it is plugged into the ERP so everything that a buyer see is real and official so there we can see the actual contract price, their credit limit etc Review collected by and hosted on G2.com.

Only thing that I dislike about it is though K ecommerce is powerful but still the ERP data gets messy and whole system becomes unreliable because what k ecommerce shows is the prices, stocks, credit limits etc but in most of the companies the stock of products is updated late added with pending returns so here the system may show the order in stock but in warehouse it can be out of stock and at this point a buyer loses their trust Review collected by and hosted on G2.com.

We have been using k-eCommerce since 2014, and one of the key advantages is its integration with SAP B1

That allows us to synch orders, inventory, and customer data. The platform has a pre-built connection with our ERP. KeCommerce customer support team has been efficient in resolving our issues, and the system is easy to learn and set up. Review collected by and hosted on G2.com.

Over the years, we have worked with the k-eCommerce team in order to make the experience for our customers better and to make sure it was align with our business model and protocoles. While system performance and customization can present challenges, we were able to work on solutions in order to adapt the system for our needs. Updates are run automatically from the partner. Review collected by and hosted on G2.com.

When looking for a company to help us with a new website, it was very important to us that it can be seemless integrated with Microsoft GP. We have been working with K-Ecommerce for over 5 years and the company continues to support us in intregrating with GP and continuing to grow our business. They are forward thinking and are great listeners when trying to meet all of our needs. Review collected by and hosted on G2.com.

We at one point had issues with a third party plug in and it took a bit of time to get it fixed. The folks at K-Ecommerce continued to work on the issue until it was resolved and they also were very accomodating by giving us credit for the time it was not working. Review collected by and hosted on G2.com.

The Upsides of Using K-ecommerce

K-ecommerce offers a multitude of benefits that can significantly enhance a business's online presence and sales Review collected by and hosted on G2.com.

While k-ecommerce platforms offer a range of customization options, they may not always meet the specific needs of every business. Review collected by and hosted on G2.com.

I love the seamless sync between K-Ecommerce and our ERP (Business Central). It makes managing and updating products so much more efficient. With our old website, we had to update pricing, customer groups and images twice; once in BC and again on our website. Now we only have to update information once, and everything syncs back and forth between the two platforms. Orders now sync directly into BC, and orders don't have to be entered manually like we were doing with our previous site. K-Ecommerce has saved us so much time in updating and maintaining the website. The K-Ecommerce team is reliable and always responds quickly to emails. Review collected by and hosted on G2.com.

It would be great if there were more design features. As a graphic designer, I would like to have more flexibility to update the design without having to code. The design templates are limited, but it gets the job done. Review collected by and hosted on G2.com.

Simple implementation allowed our clients to view their outstanding balances, make payments using ACH or credit cards, and have those payments automatically sync with our accounting platform. Review collected by and hosted on G2.com.

Working with k-eCommerce was never difficult for us. Everything is excellent. Using k-eCommerce has never caused us any problems. It's a great product to conclude Review collected by and hosted on G2.com.

K-eCommerce directly integrates with our Dynamics GP to give us more streamlined inventory, shipping, and payment processing for our customers. The real-time inventory is nice to have so that we do not have to manually update the inventory. Review collected by and hosted on G2.com.

K-eCommerce lacks a strong shipping engine. It is quite difficult to create a robust shipping process due to their limited functionality, so if your business has a lot of different shipping needs, I would look elsewhere. Additionally, their configuration can be convoluted because settings are nested inside dropdown sections in the admin panel. They also require you to fill out multi-language fields even though you designate you don't sell outside the US. (They are a Canadian company so they expect the Frech language field to have data in them). Review collected by and hosted on G2.com.

A: One of the biggest benefits is how simple and seamless it was to integrate our Dynamics GP ERP to the k-ecommerce platform. This helped us save a lot of time as orders are quickly synced into our ERP, eliminating a lot of the manual data entry that we used to have. The platform can also be easily customized and tailored to the needs of our B2B distribution business. Even though the backend is easy to use, it was nice to be able to rely on the technical expertise of the k-ecommerce team for any questions and they were always there when we needed them.

I learned a lot from the support team, that I could not have learned by my self. Thank you Review collected by and hosted on G2.com.

We never had any major issues working with k-ecommerce. Review collected by and hosted on G2.com.

We are happy that the synchronization has remained stable, with very few hiccups since we installed it in 2015. Our B2B customers like the order express and frequently ordered items features. We have also depended on the multi-user module, which allows a single customer account to have a hierarchy of buyers that can have manager approval of each order when needed. Review collected by and hosted on G2.com.

It is still a proprietary platform, so any integration changes, 3rd party channels, or customization needs to be programmed by them. Their API was also rudimentary and didn't address user management when I initially attempted to use it to automate onboarding of our customers. So we were limited to using CSV import/export and the admin UI for updating content and user access. Review collected by and hosted on G2.com.