One of the helpful things that I find about e-commerce is in a traditional B2B selling, the buyer has no clue about whether the price is correct or not, if the item is in the stock, or tracking of the order, for these they have to contact accounts team, send messages etc but k ecommerce helps in this case as it is plugged into the ERP so everything that a buyer see is real and official so there we can see the actual contract price, their credit limit etc Review collected by and hosted on G2.com.
Only thing that I dislike about it is though K ecommerce is powerful but still the ERP data gets messy and whole system becomes unreliable because what k ecommerce shows is the prices, stocks, credit limits etc but in most of the companies the stock of products is updated late added with pending returns so here the system may show the order in stock but in warehouse it can be out of stock and at this point a buyer loses their trust Review collected by and hosted on G2.com.
