k-ecommerce Features
Merchandising/Marketing (7)
Storefront Design Tools
As reported in 19 k-ecommerce reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
Product Visualization
Ability to display and manage photos, 3D views, videos etc for each product This feature was mentioned in 20 k-ecommerce reviews.
Recommendations / Personalization
Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc This feature was mentioned in 19 k-ecommerce reviews.
Promotions and Discounts
Based on 17 k-ecommerce reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Shopping Cart Abandonment
As reported in 14 k-ecommerce reviews. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.
Product Reviews
As reported in 15 k-ecommerce reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
SEO
Provides tools to drive traffic to pages via organic search This feature was mentioned in 17 k-ecommerce reviews.
Product Catalog (4)
Content Management
As reported in 21 k-ecommerce reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site.
Product Configuration
As reported in 20 k-ecommerce reviews. Ability to all users select options to configure the product or select product options. For example, color, size, etc.
Product Search and Filtering
As reported in 22 k-ecommerce reviews. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
Intangible Products
Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.
Order Process (8)
Checkout Process
Based on 20 k-ecommerce reviews. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Shipping Options
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. 19 reviewers of k-ecommerce have provided feedback on this feature.
Tax Display and Processing
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. 18 reviewers of k-ecommerce have provided feedback on this feature.
Payment Processing
Based on 17 k-ecommerce reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
Order Management
As reported in 20 k-ecommerce reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service.
Inventory Management
As reported in 16 k-ecommerce reviews. Displays inventory levels of products in real time. Displays inventory by location if required.
Multi-Channel Fulfillment
Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Multi-Channel Support (7)
Omnichannel
Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. 13 reviewers of k-ecommerce have provided feedback on this feature.
Mobile
Features that enable customers to easily to shop for products using a mobile device. This feature was mentioned in 16 k-ecommerce reviews.
Social Commerce
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.
Customer Service
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. This feature was mentioned in 15 k-ecommerce reviews.
Store Locator
As reported in 11 k-ecommerce reviews. Enable customers to locate and navigate to physical locations by zip code, city or GPS
3rd-Party Store Integration
Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
B2B
As reported in 16 k-ecommerce reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
Platform (13)
Customization
Product provides tools to customize web store front, business process, etc. to meet unique business needs. 17 reviewers of k-ecommerce have provided feedback on this feature.
Integrations to Add-on Tools
Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. 17 reviewers of k-ecommerce have provided feedback on this feature.
User Management
As reported in 20 k-ecommerce reviews. Enables customers to update their own user information, settings and preferences.
Reporting / Analytics
Based on 14 k-ecommerce reviews. Provides standard and ad-hoc reporting ability to meet business requirements
Security
Software provides appropriate tools and certifications to protect against fraud and malicious attacks This feature was mentioned in 19 k-ecommerce reviews.
Multi-Site Management
As reported in 10 k-ecommerce reviews. Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software.
Admin Access Rights
As reported in 20 k-ecommerce reviews. Provides ability to control editing rights by product category, geography etc.
Test-to-Product Migration
Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site This feature was mentioned in 13 k-ecommerce reviews.
Internationalization
As reported in 10 k-ecommerce reviews. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
Cross Browser Support
Based on 16 k-ecommerce reviews. Enables store or site to provide the same user experience in all browsers and browser versions.
Performance and Reliability
Software performs well and runs with minimal unscheduled downtime 20 reviewers of k-ecommerce have provided feedback on this feature.
Accounting integration
Provide integration with accounting software and ERP systems.
E-commerce Integration
Provide integration with B2B and B2C e-commerce platforms
Payment Processing (3)
Encryption
Built-in security to protect payment information in order to prevent fraud and hacking.
Credit Card Processing
The ability to process credit card payments and receive approval or denial of funds from the customer's bank.
Mobile Payments
The ability to process mobile payments from a mobile wallet or other mobile phone payment app.
Administration (5)
Reporting & Analytics
Reports and analytics created from payment data.
E-commerce Integration
The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience.
Processing Fees
Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate.
Omnichannel
Process payments from multiple channels such as ACH, mobile, or e-commerce.
Levels 1 & 2
Supports levels 1 and 2 for credit card payment processing.
Payment Options (2)
Multi-Currency
Allows users to process payments in multiple currencies.
Online payment portal
Provides an online portal where customers can make payments.
Headless Commerce (3)
Data Orchestration
Capture and manage data from multiple sources and syncronize it with the front end and back end
Customization
Allows developers to customize the platform using multiple programming languages
Extensibility
Include prebuilt integrations with multiple systems such as ERP and CRM
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - E-Commerce Platforms (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives

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Technology Glossary Features
View definitions of the features and discover new technology terms.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.
Online payments are the exchange of monetary funds between buyers and sellers via the internet. This software feature helps perform a majority of purchases and sales conducted on the internet.



