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By Juphy
Re-claim Profile
This profile hasn’t been active for over a year. If you work at Juphy, you can re-claim it to keep your company’s information up to date and make the most of your G2 presence.
Once approved, you can:
Update your company and product details
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Access insights on visitors and competitors
Respond to customer reviews
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How would you rate your experience with Juphy?
Mentions
Based on 20 Juphy reviews.
Scours various channels for brand mentions to proactively seek reparative communications.
Tickets
Based on 21 Juphy reviews.
Creates and assigns support tickets, scheduling them in a timely manner.
Macros
19 reviewers of Juphy have provided feedback on this feature.
Allows administrators to create templated responses to frequently asked questions.
Email
As reported in 25 Juphy reviews.
Ability to connect agents with customers through Live Chat.
Social
Based on 29 Juphy reviews.
Connects employees with customers through a social media solution.
Live Chat
As reported in 17 Juphy reviews.
Ability to connect agents with customers through email.
Phone
This feature was mentioned in 12 Juphy reviews.
Connects employees with customers through a calling solution.
Text
This feature was mentioned in 15 Juphy reviews.
Ability to connect agents with customers through text message solution.
Reporting
Enables administrators to create customized reports reflecting customer satisfaction.
Help Desk
Based on 24 Juphy reviews.
Provides a knowledge base or other support channel for disparate team members to work together and provide cohesive solutions.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
