--- title: Juphy Reviews meta_title: 'Juphy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 93 reviews by the users' company size, role or industry to find out how Juphy works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 93 scale: '5' date_modified: '2026-07-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Juphy Reviews **Vendor:** Juphy **Category:** [Social Customer Service Software](https://www.g2.com/categories/social-customer-service) **Average Rating:** 4.6/5.0 **Total Reviews:** 93 ## About Juphy All social communication channels — Facebook, Instagram, Twitter, YouTube, Whatsapp, Linkedin, Google Play Store, Google My Business, IOS App Store — in one place. Speed up the customer satisfaction management process by bringing all the real-time social messages into one place. With a single click, quickly respond to all comments, direct messages, ads comments, and reviews through Juphy's dashboard. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Measure your customer support performance with actionable, easy-to-read reports based on your customer interaction data. ## Juphy Reviews ### 1. Makes Omni channel Customer Support Easy **Rating:** 5.0/5.0 stars **Reviewed by:** David F. | CEO & President, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** For me bringing in the comments from YouTube channels is the best feature of Juphy, but that is just one piece. Having all the facebook, twitter, and YouTube in the same place and able to quick see what is new, respond, and archive things is the best thing about Juphy **What do you dislike about Juphy?** Right now I don't use it for email based support, although they have added the ability to do that (may still be beta at moment). But even with that it doesn't have the same UI/UX flow as a more traditional email based support tool, so I am not sure that I will want to abandon my email help desk tool and use Juphy for that. **What problems is Juphy solving and how is that benefiting you?** I have a lot of brands and business and personal social media accounts and Juphy allows me to stay on top of them all in a glance. Saves a lot of time and allows me to be more responsive to answering questions and engagiing with people on social media channels. **Official Response from Cem Bingöl:** > Hello David, Thank you for your honest review. It's true that they're a bit immature. We gathered a lot of feedback on our email integrations. We'll sort them and get them done one by one. Regards, Cem ### 2. Slick Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Alka N. | Build Apps & Websites, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Juphy?** We used to spend atleast 2 hours a day managing all comments for our clients. Now its a breeze. With integration of Instagram, Facebook Groups and Google groups, I am really looking forward to this journey. Easy to use platform. Great job!! **What do you dislike about Juphy?** Email integration is not active. I am told, that is in the works **What problems is Juphy solving and how is that benefiting you?** Manage client business and make it easy to address all comments **Official Response from Cem Bingöl:** > Hello, Thank you for your review. Both Gmail and custom email integration are released and working as intended. Could you please send us an email about the issue you're facing? support@juphy.com Best, Cem ### 3. Big fan of Juphy **Rating:** 4.5/5.0 stars **Reviewed by:** Robbie F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Juphy?** It's transformed the way we deal with social inboxes. What a timesaver! **What do you dislike about Juphy?** Would be nice to use for peripheral email accounts too, but I believe this is coming soon. **What problems is Juphy solving and how is that benefiting you?** We have many staff and it's been a godsend to not have to add them all as admins to the various social accounts, or share login IDs (which you need to change when a staff member leaves). **Official Response from Cem Bingöl:** > Hello Robbie, Thank you for the stars! We're glad to help! Custom email integration is released! You can add your emails with ease! Best regards, Cem ### 4. Early adopter **Rating:** 5.0/5.0 stars **Reviewed by:** ADMIN T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Juphy?** I appreciate their attentiveness to development. They have constantly worked at not just fine tuning their base features, but have worked at turning out new features, as well, in a relatively short amount of time. **What do you dislike about Juphy?** When I first started using the app, it wasn't a great fit for me since there was no mobile app at the time. I need the mobile notifications in order to be effective in my role. They have since rolled out this feature set which makes it a solid contender for other omnichannel solutions. **Recommendations to others considering Juphy:** This is purely a communication medium. This does that particularly well. This is NOT (nor a replacement for), at this time, a marketing tool. **What problems is Juphy solving and how is that benefiting you?** Ability to communicate across all mediums with one tool is a game changer. It allows for constant reach without being tied to constant channel switching. **Official Response from Cem Bingöl:** > Hello there, Thank you for being one of our early adopters! Well said, we're not a marketing tool. We're a customer communication tool and we strive to be the best. Best, Cem ### 5. Innovative one stop Inbox for almost all social platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Juphy?** Finally, a unified inbox solution that matches the times we live in. In addition to the well thought out aesthetics, it covers the whole spectrum of platforms out there. My use case is primarily centered around ubiquitous education solutions and how I can have student comments in one place for all the platforms including YouTube channels. The ticketing is meticulously managed and ensures nothing is overseen accidentally and it is easy to assign tasks, emails, ticketsetc. **What do you dislike about Juphy?** Not a dislike per se but looking forward to the full fledged iOS app that is in beta **What problems is Juphy solving and how is that benefiting you?** Having the ability to address comments from one place rather than jumping from branch to branch **Official Response from Cem Bingöl:** > Hey there, Thank you for the review! We're glad to help! No more fear of missing out! Regards, Cem ### 6. Brilliant Social Inbox For Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Thet Htut O. | Language Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** Amazingly allows me to manage my social interactions in one place. I can handle messages from all my pages in one place and this app wonderfully makes me life easier. I do not have any pains to log in , log out my facebook pages . Moreover, the development team listens to customers and adding more features. And I love their clean UI too. **What do you dislike about Juphy?** Not much now. I hope to get their mobile app soon so that I won't even need a laptop to manage my social messages. **Recommendations to others considering Juphy:** Test the app first. You will love it. It makes your life so much easier. I cannot recommend it enough. **What problems is Juphy solving and how is that benefiting you?** No time loss between changing profiles. Moreover, I can easily track chat history and do not miss to answers inquires from customers. **Official Response from Cem Bingöl:** > Hello there, Thank you for your review. We're glad to help. You can try out our mobile apps now! Best, Cem ### 7. Listens to their users **Rating:** 4.0/5.0 stars **Reviewed by:** Krishna L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Juphy?** I love how I can answer all my social media, email and app reviews all in one place. The team is also listening to their customers and building the product according to the needs. I believe they are now working on the ability to answer FB Group posts/comments. **What do you dislike about Juphy?** Not a lot, though I wish they had a feature to answer emails using the aliases connected to our Gmail accounts. Currently, I can't utilize the email function because of that. **Recommendations to others considering Juphy:** It's a great app and very receptive to feedback. I like the transparency they have for feature requests. I recommend Juphy. **What problems is Juphy solving and how is that benefiting you?** Saves me a ton of time than trying to log in to every social media account to check if I missed anything. **Official Response from Cem Bingöl:** > Hello Krishna, Thank you for your review. I immediately took note of your feedback! We're glad to make you save more time! Kind regards, Cem ### 8. Incredible tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael H. | President, North America, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Juphy?** I love that I can view and manage all comments and messages from all of my social channels including app stores. **What do you dislike about Juphy?** Juphy is a great tool, I don’t have any cons to share. **What problems is Juphy solving and how is that benefiting you?** Easy organizational management of comments and messages. **Official Response from Cem Bingöl:** > Hello Rafael, Thank you for your review! We're glad to help! Best, Cem ### 9. Great tool for managing and collaborating social media conversations **Rating:** 4.0/5.0 stars **Reviewed by:** Lori G. | Lead Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Juphy?** I like that I can see all of my conversations in a universal inbox and I don’t have to worry about missing any customer requests or comments **What do you dislike about Juphy?** I think that it could use some polish as far as the ui, but they are listening to user feedback and improving the tool all the time **Recommendations to others considering Juphy:** If you are looking for a way to manage your social media inboxes and assign and collaborate to make sure your customers remain satisfied, juphy is a great solution. **What problems is Juphy solving and how is that benefiting you?** I have never been a fan of managing social media and keeping track of private messages across platforms. This solves that problem for me and everything is in one place. **Official Response from Cem Bingöl:** > Hello Lori, Thank you for your review. We'd like to hear your thought on our UI. Please share your opinion via email. :) support@juphy.com Kind regards, Cem ### 10. Juphy is a well thought out and well built product with a great team behind it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** People are all over the place these days and they tend to communicate with whatever is at hand. Very few people stick with one platform, you get Whatsapp messages and the conversation moves on to Facebook, Instagram and then maybe a mutual friend's photo of a great memory that all three of you share. So Juphy puts everything into one place and makes life so much easier! Also very few people are bothered to email because of the numerous steps involved. However, I am personally very much looking forward to the unified inbox solution for email; yes important messages still needs to be delivered by email. **What do you dislike about Juphy?** Nothing much to write here. If promised features don't show up, then that will be my complaint. Hopefully this wont happen! **Recommendations to others considering Juphy:** Get it and try it. You may like it! **What problems is Juphy solving and how is that benefiting you?** Multiple communication is a pain to navigate. Juphy keeps everything in one place so no multiple browsers and what not. So much time saved and happiness is restored. This might not seem to be important but once you have everything in order, it is life changing-ly good! **Official Response from Cem Bingöl:** > Hello there, Thank you for the stars! We're working really hard to deliver everything we promised. We try to be transparent as possible with the development of features. We won't make you disappointed. Regards, Cem ### 11. A true time saver! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Juphy?** It's layout and ease of use make it a real time saver when replying to messages and posts from multiple social media platforms. **What do you dislike about Juphy?** The app is a little buggy, but it's on the road map and I'm sure it'll be awesome! **What problems is Juphy solving and how is that benefiting you?** I am able to see and respond to messages and post questions at ease in one dashboard. Juphy brings everything together and saves me time. **Official Response from Cem Bingöl:** > Hello, Thank you for the review. Sometimes little problems may occur. It's just the way it is. Could you please contact us through support@juphy.com to solve the issues you faced? Regards, Cem ### 12. Nifty All In One Social Inbox **Rating:** 4.5/5.0 stars **Reviewed by:** Ramon H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Juphy?** The design is very clean and beautiful. It's a pleasure to spend time within the interface. It supports most of the common social channels and has evolved nicely in the past months. The team seems to be dedicated to develop it into a splendid product. **What do you dislike about Juphy?** The product is still early in its stages. The android app it quite rough around the edges. The web version is much more polished. **What problems is Juphy solving and how is that benefiting you?** Responding promptly to all social messages and comments by the joined forces of a team. **Official Response from Cem Bingöl:** > Hi Ramon, Thank you for your review. I agree that mobile apps need more time. They are currently out with our MVP features. They'll get better over time. Kindest regards, Cem ### 13. Easy Way to Manage All Your Social Media Comments **Rating:** 4.0/5.0 stars **Reviewed by:** Neel R. | Performance and Achievement Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2020 **What do you like best about Juphy?** I can respond to all comments on my social media platforms from one account. **What do you dislike about Juphy?** The app interface is a little outdated and clunky at times. I'm looking for to seeing a new UI. **Recommendations to others considering Juphy:** If you get a lot of comments on your social media post, you may want to consider checking out Juphy as it will make it easier to manage all those comments in one place. **What problems is Juphy solving and how is that benefiting you?** I don't have to log into my accounts one at a time to read and respond to comments. It is all managed in one app. **Official Response from Cem Bingöl:** > Hello Neel, Thank you for the review. Please share your detailed opinion about the user interface through email. User feedback is the most valuable source of improvement. support@juphy.com Best, Cem ### 14. It works, but definitely needs more polish **Rating:** 3.0/5.0 stars **Reviewed by:** Ted E. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Juphy?** 1. They are super active in developing the app. 2. The automations, assigning messages to right people and tags works and those are things that some similar unified inbox tools are finding difficult to do, hence I switched to using Juphy **What do you dislike about Juphy?** 1. UI/UX 2. Slow / unorganized developments 3. No instagram messages 4. Unorganized canned responses **Recommendations to others considering Juphy:** Try and stay if it works for you **What problems is Juphy solving and how is that benefiting you?** Saves me time from changin apps just to respond to customer messages **Official Response from Cem Bingöl:** > Hello Ted, Thank you for the review. We might be slow on development however it's not unorganized. We're trying to be transparent as possible when sorting the feature requests. UI/UX is a very personal matter. If you send us your feedback about it, it'll be very helpful. We actually support Instagram DMs. We released DMs as soon as Facebook allowed us to do so. You can always contact us at support@juphy.com Best, Cem ### 15. Every community manager should use Juphy **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas M. | Formateur/Consultant en webmarketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** Juphy provides a unified inbox for all my social networks activity, including comments, ads, DM... I can't wait for the next supported network, LinkedIn, which should follow. Tech support is very responsive. And they really use feature requests to improve the service. **What do you dislike about Juphy?** There is no quick way to batch select groups of support accounts, like all the ones from a specific customer. But it seems it's coming. **Recommendations to others considering Juphy:** Use the 2 weeks trial. **What problems is Juphy solving and how is that benefiting you?** I would keep wasting a lot of time without Juphy, checking email notifications, browsing FB console notifications... **Official Response from Cem Bingöl:** > Hey Nicolas, Thank you for the stars! I'm afraid LinkedIn doesn't allow that in their API yet. We're following it closely and definitely implement the feature if there's any change on the subject. Thank you, Cem ### 16. Great way to have all you channels in one dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Mario M. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Juphy?** I really like that Juphy saves me a lot of time by having all of my channels in one dashboard, I'm using it for clients and I can have multiple accounts connected without having to jump from one account to the other which consumes a lot of time, here everyting is a click away **What do you dislike about Juphy?** Nothing as of now, I would love a dark theme though **What problems is Juphy solving and how is that benefiting you?** Login into multiple social media accounts and jumping from one to the other **Official Response from Cem Bingöl:** > Hello Mario, Thank you for your review! As a person who uses Juphy all day long, yes, I'd like to have a dark theme as well! :) It'll be available in the future. Best, Cem ### 17. The upside for this product is definitely worth the investment **Rating:** 3.5/5.0 stars **Reviewed by:** Sean A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about Juphy?** I like the ability to cover the social platform mix that I can use to keep track of engagement. The turnaround time on the notifications has also been a pleasant surprise. I like that they're open to suggestions with the roadmap. **What do you dislike about Juphy?** The ability to respond in Slack is pending **What problems is Juphy solving and how is that benefiting you?** I'm able to track engagement all in one place and monitor my social media accounts. I have quite a few for my businesses so this is truly helpful in saving me time. **Official Response from Cem Bingöl:** > Hello there, Thank you for your review. I'm afraid we designed Slack to get notifications only. However, who knows what the future brings, right? Regards, Cem ### 18. what a great unified inbox in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Juphy?** ease of use simplicity features available **What do you dislike about Juphy?** there are rooms for improvement such as more user friendly UiUx and fast paced android/iOS mobile app is essential moving forward **What problems is Juphy solving and how is that benefiting you?** I don't have to jump from one platform to one platform **Official Response from Cem Bingöl:** > Hello there, Thank you for the stars!! Mobile apps are still in beta and they need a bit more love. With time, they'll get better. Best regards, Cem ### 19. Easy management of multiple channels **Rating:** 5.0/5.0 stars **Reviewed by:** Nik R. | Web Designer/Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** Switching between profiles is a breeze. I have 3-4 different businesses and being able to quickly check each one and reply is a huge time saver. **What do you dislike about Juphy?** There was a small bug when removing channels when I first started using the platform, it was fixed within the day... so it's probably more of a like really. **Recommendations to others considering Juphy:** Highly recommended if you manage a lot of social accounts and want a central place to do it. **What problems is Juphy solving and how is that benefiting you?** Replying to multiple social channels quickly and easily. **Official Response from Cem Bingöl:** > Hello Nik, Thank you for your review! This is what Juphy is about. Saving time! Best, Cem ### 20. Great Software for Community Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Octavio Simón C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2020 **What do you like best about Juphy?** I love Juphy because it allow my team to answer our leads comments in social media posts without getting lost. **What do you dislike about Juphy?** The lack of a notification system, so you have to sign in constantly to see if there's new threads to answer. **Recommendations to others considering Juphy:** It's a great solution to manage social media without getting lost **What problems is Juphy solving and how is that benefiting you?** Juphy allows to reply in an organized way without having to search in social media which comment needs to be replied. **Official Response from Cem Bingöl:** > Hello Octavio, Thank you a lot for the 5-star review! You can use our mobile apps or Slack integration to get notified. Happy to help you with the instalment. Best, Cem ### 21. Its a must have tool for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Haris K. | Founder / Ads Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2021 **What do you like best about Juphy?** Ease of managing social accounts replies **What do you dislike about Juphy?** Need more networks like tiktok and snapchat **Recommendations to others considering Juphy:** Definitely give it a try **What problems is Juphy solving and how is that benefiting you?** Saving time managing social media accounts **Official Response from Cem Bingöl:** > Hey Haris, Thank you for the reviews. We actually have no request for Snapchat right now. Would you consider opening a feature request for it? For TikTok, please upvote the feature request below to get notified about their progress! https://juphy.canny.io/feature-requests/p/tiktok-integration Kind regards, Cem ### 22. Convenient time saver **Rating:** 5.0/5.0 stars **Reviewed by:** AJ R. | Founder , Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Juphy?** Juphy fixes a problem with ease: all your customer communications being consolidated to one place. It just works, and saves time. **What do you dislike about Juphy?** Very little missing! As new social platforms emerge I hope they will be included. **What problems is Juphy solving and how is that benefiting you?** Customers comment and ask questions wherever is convenient for them: including social channels. With a small team there is always a fear you might miss someone, but this ensures that won’t happen. **Official Response from Cem Bingöl:** > Hey AJ, Thank you for your amazing review! You're right! Juphy definitely eliminates the fear of missing out! Best regards, Cem ### 23. Bring all your support platforms under one roof **Rating:** 4.5/5.0 stars **Reviewed by:** Jijo J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Juphy?** A simple interface and familiar interface. Amazing support, replies instantly in most of the cases. **What do you dislike about Juphy?** Not much. Things I don't like or missing features are already mentioned on the roadmap. **Recommendations to others considering Juphy:** Get this if you have multiple support channels. For example, if you respond to Facebook messages, Twitter DMs, etc. A real time saver. **What problems is Juphy solving and how is that benefiting you?** All support questions under one roof, I don't have to go around switching tabs to answer my customers. **Official Response from Cem Bingöl:** > Hello Jijo, Thank you for your review. We're trying our best and glad to help you! Best, Cem ### 24. Best Multi-channel Support app **Rating:** 5.0/5.0 stars **Reviewed by:** Eric P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Juphy?** Juphy offers many channels to track and support, amazing value for the price **What do you dislike about Juphy?** Actually there is nothing i am unhappy about this great product. **Recommendations to others considering Juphy:** If you need a multi-channel support including your maikl to socuil media connected accounts, Juphy is a no-brainer. **What problems is Juphy solving and how is that benefiting you?** Customer support from different channels for my company i also feed my personal channels into it. Really amazing application that beats up the competition **Official Response from Cem Bingöl:** > Hello Eric, Thank you for your review. We're striving to be the best! Best, Cem ### 25. Awesome tool to check and reply to customer reviews and requests **Rating:** 5.0/5.0 stars **Reviewed by:** Fabrizio P. | Business Unit Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Juphy?** I love the app store review feature that avoids to login to the differnt app stores and save me time. **What do you dislike about Juphy?** I wish there was an integration also for the Amazon and the Huawei app stores reviews. **Recommendations to others considering Juphy:** It's easy to use and intuitive, can save you time. **What problems is Juphy solving and how is that benefiting you?** saving time by unifing all the reviews and comments from different platforms in one place. **Official Response from Cem Bingöl:** > Hello Fabrizio, Thank you for the stars! Please open a feature request on our community board and let others share their opinion. We can never know what tomorrow brings! Regards, Cem ### 26. Easy to use, does what it says it does **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Juphy?** Easy to add social accounts and reply and assign incoming messages, canned responses, workspaces. I like the pace of development with new features being added regularly. No learning curve, it's pretty intuitive and so far haven't needed to contact support, which is a big plus. **What do you dislike about Juphy?** Really could use a mobile app and desktop app - I see these are on their roadmap **What problems is Juphy solving and how is that benefiting you?** Instead of logging into and switching between multiple social media accounts, we can respond to comments and messages within Juphy **Official Response from Cem Bingöl:** > Hey there, Thank you for the review! We're taking simplicity to the core! We're glad you like it! Best, Cem ### 27. Really helpful for social inbox syndication **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2020 **What do you like best about Juphy?** I like that the tool is simple and straightforward. Takes the focus off of the chrome of the site and more on the content of your inboxes. **What do you dislike about Juphy?** It's a little confusing at first - I wish there were a better tutorial process. **What problems is Juphy solving and how is that benefiting you?** I'm connecting all of my social inboxes and managing them from a single place, which is efficient. **Official Response from Cem Bingöl:** > Hello Chris, Thanks for the review. People usually find it easy to adapt the product. Please do not hesitate to contact us if you need help! Kind regards, Cem ### 28. Streamlined my client communication **Rating:** 5.0/5.0 stars **Reviewed by:** Darren D. | Company owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Juphy?** The way I only have to log in to one dashboard to reply on any platform. **What do you dislike about Juphy?** Honestly nothing so far. It's been Really good **What problems is Juphy solving and how is that benefiting you?** I'm solving the issue of having to have multiple pages open to reply on different communication channels **Official Response from Cem Bingöl:** > Hey Darren, We're happy to help you! Thanks a ton for the stars! Regards, Cem ### 29. I hope it's worth the wait for the new features on the road map **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** Conversation management on social media platforms Manage all other social media accounts under one roof Tagging of conversations, so we can filter and assign to the relevant persons in charge internally **What do you dislike about Juphy?** Pending LinkedIn Share/Likes & Comments Integration Pending WhatsApp and Desktop for Mac application Development time of feature requests could be faster **Recommendations to others considering Juphy:** Do not hesistate to give this a try, as I haven't found any good alternative to Juphy yet. I hope they can work on deeper integration and automation receipe on WhatsApp & Telegram and LinkedIn **What problems is Juphy solving and how is that benefiting you?** I want to be able to obtain all my personal profile on LinkedIn Share/Likes & Comments. It's a feature pending for realization as it is on their road map. I have realised that I can do so for FB and others but not LinkedIn yet. **Official Response from Cem Bingöl:** > Hello there, Thank you for the review. I'm afraid LinkedIn does not share personal profile data on their API. You can actually like comments on LinkedIn from Juphy. Also, good news: WhatsApp is released and ready to use. Best regards, Cem ### 30. Best social management solution **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** Central inbox, access all my socials in one location. Amazing support and driven team behind the product. **What do you dislike about Juphy?** Not all social profiles currently able to connect. **What problems is Juphy solving and how is that benefiting you?** Saving time and operating more efficiently. Allows me to plan a strategy more involved than I previously planned due to the convenience and simplicity of maintaining contact with out profiles. **Official Response from Cem Bingöl:** > Hi there, We're glad to help you, John! Thanks bunch for the stars! Regards, Cem ### 31. Great social inbox for organized people **Rating:** 4.0/5.0 stars **Reviewed by:** Anvesh G. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2020 **What do you like best about Juphy?** Great product super User interface Unified inbox for many social channels Super simple reports **What do you dislike about Juphy?** Waiting for a couple of more integrations like Google my business **Recommendations to others considering Juphy:** It's super simple to setup get it and try yourself. **What problems is Juphy solving and how is that benefiting you?** Reduced cluster Simple way to organize my business communication **Official Response from Cem Bingöl:** > Hello there, We're glad to help! Please share your thoughts on our community board! https://juphy.canny.io/ Best, Cem ### 32. Easy to control social media messages **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** I can easily follow up all the messages from one platform. It saves me a lot of time. Instead of jumping the website here and there, I can log in once and control everything from Juphy. And the team is actively developing and listen to people opinion which I think what I think one of the most important factors when choosing the SAAS. **What do you dislike about Juphy?** It would be good if they add more integrations. **Recommendations to others considering Juphy:** If you want to manage messages fast and more efficient **What problems is Juphy solving and how is that benefiting you?** Saving time and effort. **Official Response from Cem Bingöl:** > Hello there, Thank you for the stars! We're glad to make you more efficient with your time! Regards, Cem ### 33. Juphy makes customer service easy **Rating:** 5.0/5.0 stars **Reviewed by:** Ken M. | Founder - Singapore Lead Generation Agency for Service Businesses, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Juphy?** All social inbox in one place, and all our staffs are in the same place responding to prospects and customers. There's transparency and no overlap. **What do you dislike about Juphy?** Woud love to have more integration for email inbox too **What problems is Juphy solving and how is that benefiting you?** Responding to prospects questions and assigning it to each staff with ease. **Official Response from Cem Bingöl:** > Hello Ken, Thank you for your review. We released our email integration in the past. So you can try it now! Best, Cem ### 34. Awesome Social Inbox Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Juphy?** I love Juphy's simplicity and ease of use when it comes to connecting channels, replying and resolving messages and comments. **What do you dislike about Juphy?** The fact that mail inboxes aren't quite in full swing yet - but they're getting there! **What problems is Juphy solving and how is that benefiting you?** Responding to YouTube comments and Tweets! **Official Response from Cem Bingöl:** > Hey Matthew, Thanks a lot for the stars! We're thrilled to be the best. The systems will be improved over time. Regards, Cem ### 35. Commenting made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Nitin N. | Electrical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2020 **What do you like best about Juphy?** If you have lots of Youtube channels or Facebook Pages, it will easy and fun for you to answer the comments. You can also, tag and save your comments. Also, you can have canned responses. **What do you dislike about Juphy?** FB pages cannot be seperated into workspaces. If you, add any fb page, to one workspace, it gets added to all workspaces. Hope they will fix it. **What problems is Juphy solving and how is that benefiting you?** 1. One dashboard for all handles 2. canned responses 3. Tagging and saving messages **Official Response from Cem Bingöl:** > Hey Nitin, Thank you for your review. Yes, we had that little annoying bug. However, it's been fixed now. Regards, Cem ### 36. Finally an app that helps me comment on all social media platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2020 **What do you like best about Juphy?** I really like how much time this saves me as I can comment all in once place to my social media. **What do you dislike about Juphy?** I think workspaces are improving but having the ability to handle clients within the app and seperate into workspaces to make this more defined. **What problems is Juphy solving and how is that benefiting you?** It helps me save time as I'm a one person show. Its great to see everything in one spot so I just have to log in to one place. Its also easier for Virtual assistants. **Official Response from Cem Bingöl:** > Hello there, We're glad to make you save time! Thanks a lot for the review! Kind regards, Cem ### 37. Fast progress and responsive team and wonderful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Neha R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** The attitude of the team to listen and include features. I do not need to juggle in between different platforms. **What do you dislike about Juphy?** Actually all is fine. I cannot complain. **What problems is Juphy solving and how is that benefiting you?** It saves time by bringing all the communication from different platforms into a single inbox. **Official Response from Cem Bingöl:** > Hey Neha, Thanks a ton for your review! We're trying our best to keep up! Regards, Cem ### 38. Good App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **What do you like best about Juphy?** Juphy is a nice, cost effective, social monitoring tool. It is fairly new and constantly evolving to offer new features to the user, which is nice. **What do you dislike about Juphy?** Some things don't work the way they should. There are some bugs here and there and some areas for improvement... but the developers are doing a good job trying to fix those items. **What problems is Juphy solving and how is that benefiting you?** I have a lot of social channels to monitor and Juphy helps with that. **Official Response from Cem Bingöl:** > Hello there, Thanks for the stars. We're trying our best to serve. You can always contact us through support@juphy.com to solve issues. Kind regards, Cem ### 39. All-in-one platform **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan T. | Senior Family Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Juphy?** It is integrated into multiple platforms to provide support. **What do you dislike about Juphy?** Need to pay more for more users. Without stacking, limited users. **What problems is Juphy solving and how is that benefiting you?** Fragmented support platforms. **Official Response from Cem Bingöl:** > Hey Ryan, Thank you for the review. We're glad to help you! Best, Cem ### 40. Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** Juphy saves time and provides a quick overview across multiple social channels. Workflows are intuitive and simple. **What do you dislike about Juphy?** At the moment there is nothing I do not like. I am really happy about the support of this tool. **What problems is Juphy solving and how is that benefiting you?** I have a central place to process customer feedback and requests. Nothing will be lost there, guaranteed. **Official Response from Cem Bingöl:** > Hi there, Thank you for your amazing review! We're obsessed with improvements! Best, Cem ### 41. Consolidate social channels for customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Juphy?** Allows teams to manage all social interactions in one platform by easily integrating social accounts. **What do you dislike about Juphy?** Looking forward to a mobile application but otherwise not much to dislike. **What problems is Juphy solving and how is that benefiting you?** Saving time without having to switch between social platforms while being able to have a single view of all social interactions reducing any missed inquiries. **Official Response from Cem Bingöl:** > Hey, Thank you for the review. Our mobile apps are out. You can try them now! Best, Cem ### 42. Great for bringing all notifications together and saving time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Juphy?** It brings all my Facebook / twitter / youtube notifications in one place and therefore I can focus much better on work without distraction. The ticketing feature performs well. **What do you dislike about Juphy?** two way email sync for gmail is needed. The team is really proactive though so I see they are developing stuff quickly **Recommendations to others considering Juphy:** It seems like a great service. If you need anything extra, contact them because they seem responsive **What problems is Juphy solving and how is that benefiting you?** All notifications unified in one place. It's great for my sanity and productivity **Official Response from Cem Bingöl:** > Hello there, Thanks for the review. Email integrations are still in beta. That means the development is still ongoing. Please share your thoughts on the integration on our community board. Best regards, Cem ### 43. Agility to work and serve my clients. This is the biggest benefit. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2020 **What do you like best about Juphy?** Ease of use. Easy setup. Access to multiple networks. **What do you dislike about Juphy?** Missing Direct Message on Instagram. It is needed. **What problems is Juphy solving and how is that benefiting you?** With Juphy I don't have to leave several windows open. **Official Response from Cem Bingöl:** > Hello there, Thank you for the review. We released Instagram's DMs as soon as Facebook released it in their API. You can now answer your DMs through Juphy. 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