Infosec IQ provides a great platform for running phishing simulations and security awareness training. The reporting dashboard makes it easy to identify trends, measure user engagement, and target additional training where it is needed most. I also like the wide range of training content available, the ability to automate campaigns, and the clear metrics that help demonstrate improvements in security awareness over time. Review collected by and hosted on G2.com.

One area for improvement would be reducing the amount of mail gateway and antivirus tuning required to ensure phishing simulations reach end users consistently. It would also be beneficial to have more guidance and troubleshooting tools to help administrators identify and resolve email delivery issues more quickly. Review collected by and hosted on G2.com.

The are continue to bring new innovations in training to help those with issues on longer trainings. Having short form video content helps keep the attention span of younger learners and allows for more adoption of trainings. Review collected by and hosted on G2.com.

I really have no issue with the service, so I cannot give areas of improvement. Review collected by and hosted on G2.com.

Still performing great and support and help is readily available. Install was easy on Office 365 and would recommend to anyone in need of this type of education. Dashboard is easy to use and read. Review collected by and hosted on G2.com.

Still slightly sluggish after months of use. Little slow on applications like delete, submit, send notification. Also not sure what sandbox does like some of the other functions it offers that don't do much or anything. I am on the admin side so my access and use is different from a standard user. Still recommended. No software is perfect and some of my concerns might be subjective. Review collected by and hosted on G2.com.

Infosec-IQ provides easy navigation, a user-friendly dashboard for admins, and updated content. Review collected by and hosted on G2.com.

Some parts of reporting, like if someone retakes the assessment and how many attempts an individual took to complete, no evaluation report for this Review collected by and hosted on G2.com.

The training has improved in order to keep relevance in todays evolving world. Review collected by and hosted on G2.com.

None, the platform will fit most needs and is effective and growing in its market share. Review collected by and hosted on G2.com.

I do like the way you can schedule campaigns to start and stop when you desire. Infosec also has a very good catalogue of past trainings or material that you can use as you see fit. I will also say that the support staff and your point of contact can really make your experience. I have a really solid contact and support personnel from Infosec and they really are very helpful and provide you with all you need to be successful. The PhishNotify button integration for Outlook is also something I recommend if your organization has issues with phishing emails. Review collected by and hosted on G2.com.

The reports section of infosec and the campaigns you run can be a little obtuse at first. It just takes a little bit more to learn how to operate, but pretty easy once you figure it out. Review collected by and hosted on G2.com.

There is not anything new at this time. Review collected by and hosted on G2.com.

What made me like it least is that the statistics are incorrect, which does not allow us to have the correct statistics, which provides inaccurate data. Review collected by and hosted on G2.com.

Easy to access and assign to teachers. Review collected by and hosted on G2.com.

We had teachers who signed in and tried to access the training and they were closed out. Review collected by and hosted on G2.com.

There is a ton of different functions built into the program. You can run so many types of tests and trainings...even create and upload your own! I am a new user, but I am very excited to see what the future brings using this program. Review collected by and hosted on G2.com.

Not much, being a new user, I am a tad overwhelmed with all the many ways I can use the program, but that isn't necessarily a bad thing. I'm excited to learn all the ways I can use it. Review collected by and hosted on G2.com.

We've been using InfoSec IQ for security awareness training and phishing simulations, and it’s been a great tool. The platform makes it easy to train employees on cybersecurity threats with interactive videos, quizzes, and phishing tests.

The automated phishing simulations are especially helpful in identifying employees who might be at risk, and the reports give us clear insights into who needs extra training.

One thing I like is how customizable it is—you can tailor phishing emails and training content to match our company’s needs. It also integrates well with Microsoft Outlook and other security tools.

Overall, it’s an effective and user-friendly platform for improving cybersecurity awareness across the organization. Highly recommend it for companies looking to strengthen their defenses! Review collected by and hosted on G2.com.

While InfoSec IQ is a useful security awareness platform, there are some areas where it could improve:

1) Loss of Learner Grouping Feature – Previously, in the learner profile, we could see which groups a user belonged to. This feature has now been removed, making it harder to track user groups.

2) AI-Powered Phishing Template Creation – Many competitive tools now offer AI-generated phishing templates, but InfoSec IQ lacks this feature. Adding AI-powered template creation would make phishing simulations more dynamic and efficient.

3) Auto-synchronization in AwareEd Campaigns – Currently, there’s no option to automatically enroll new users of a group into an ongoing AwareEd campaign. This would be a helpful addition to ensure all new employees added to group receive training without manual synchronization.

4) PhishNotify Button – Consent Option Needed – Right now, users can report emails instantly using the PhishNotify button, but many do so accidentally or unknowingly, leading to too many false positives. There should be a confirmation prompt asking users if they really want to report the email before submission.

5) API Limitations & Support – Some data, like module tiles, cannot be fetched using the API. More API options should be available for better integration. Also, dedicated tech support for API-related queries would be helpful.

6) Limited Support Availability – Currently, InfoSec IQ support is only available in the US timezone. Expanding support availability to India time zone would be beneficial for global customers. Review collected by and hosted on G2.com.