We've been using InfoSec IQ for security awareness training and phishing simulations, and it’s been a great tool. The platform makes it easy to train employees on cybersecurity threats with interactive videos, quizzes, and phishing tests.
The automated phishing simulations are especially helpful in identifying employees who might be at risk, and the reports give us clear insights into who needs extra training.
One thing I like is how customizable it is—you can tailor phishing emails and training content to match our company’s needs. It also integrates well with Microsoft Outlook and other security tools.
Overall, it’s an effective and user-friendly platform for improving cybersecurity awareness across the organization. Highly recommend it for companies looking to strengthen their defenses! Review collected by and hosted on G2.com.
While InfoSec IQ is a useful security awareness platform, there are some areas where it could improve:
1) Loss of Learner Grouping Feature – Previously, in the learner profile, we could see which groups a user belonged to. This feature has now been removed, making it harder to track user groups.
2) AI-Powered Phishing Template Creation – Many competitive tools now offer AI-generated phishing templates, but InfoSec IQ lacks this feature. Adding AI-powered template creation would make phishing simulations more dynamic and efficient.
3) Auto-synchronization in AwareEd Campaigns – Currently, there’s no option to automatically enroll new users of a group into an ongoing AwareEd campaign. This would be a helpful addition to ensure all new employees added to group receive training without manual synchronization.
4) PhishNotify Button – Consent Option Needed – Right now, users can report emails instantly using the PhishNotify button, but many do so accidentally or unknowingly, leading to too many false positives. There should be a confirmation prompt asking users if they really want to report the email before submission.
5) API Limitations & Support – Some data, like module tiles, cannot be fetched using the API. More API options should be available for better integration. Also, dedicated tech support for API-related queries would be helpful.
6) Limited Support Availability – Currently, InfoSec IQ support is only available in the US timezone. Expanding support availability to India time zone would be beneficial for global customers. Review collected by and hosted on G2.com.
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