--- title: Infosec IQ Reviews meta_title: 'Infosec IQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 654 reviews by the users' company size, role or industry to find out how Infosec IQ works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 654 scale: '5' date_modified: '2026-08-07' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # Infosec IQ Reviews **Vendor:** Infosec **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.5/5.0 **Total Reviews:** 654 ## About Infosec IQ Infosec IQ security awareness training empowers your employees with the knowledge and skills to stay cyber secure at work and home. With over 3,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized to match your organization’s culture and personalized to employees’ learning styles. With Infosec IQ, you can: - Personalize employee training with role-based modules and gamified lessons in a variety of themes and styles to engage learners and strengthen your cybersecurity culture. - Automate learner management, training campaigns and phishing simulations to keep lessons relevant — and save you time. - Integrate with your LMS, identify provider, endpoint protection and SOC to streamline program management, reporting and attack response. - Analyze employee risk scores, learning outcomes and your cybersecurity culture to identify weaknesses and anticipate cyber threats. - Improve your training efforts with actionable data to make secure behaviors second nature for every employee. ## Infosec IQ Pros & Cons **What users like:** - Users find the **ease of use** of Infosec IQ exceptional, facilitating quick learning and deployment. (8 reviews) - Users value the **engaging content options** of Infosec IQ, enhancing the overall interactivity of awareness programs. (8 reviews) - Users appreciate the **readily available support** of Infosec IQ, praising its helpful onboarding and quick responses. (5 reviews) - Users praise the **customizable and interactive training** of Infosec IQ, enhancing employee engagement and awareness effectively. (4 reviews) - Users value the **detailed analytics** of Infosec IQ, enhancing understanding of training effectiveness and user performance. (3 reviews) - Helpful (3 reviews) - Threat Detection (3 reviews) - User Interface (3 reviews) - Easy Setup (2 reviews) - Educational (2 reviews) **What users dislike:** - Users often face significant **phishing issues** , including false positives and a lack of AI-enhanced simulation templates. (6 reviews) - Users experience **poor customer support** from InfoSec IQ, impacting timely resolutions and communication about ongoing issues. (2 reviews) - Users experience **delayed services** with Infosec IQ, noting sluggish performance and slow application responses. (1 reviews) - Users wish there was a **faster way to send emails** regarding incomplete trainings for improved efficiency. (1 reviews) - Users find **reporting challenging** , particularly with multi-time period campaigns, though support provides necessary assistance. (1 reviews) - Users experience **integration issues** that hinder synchronization with training tools, affecting training session accessibility and effectiveness. (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Overcomplication (1 reviews) - Poor Video Content (1 reviews) ## Infosec IQ Reviews ### 1. Great Training for Very Busy People **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Infosec IQ?** What I like the best is that I can control the timing, content and training of the staff. I can target those who seem more susceptible to phishing with appropriate training and information. **What do you dislike about Infosec IQ?** What I dislike is that it can be difficult to find information on the reports, or how to do something. The help feature is comprehensive but not intuitive from a user/admin view. **Recommendations to others considering Infosec IQ:** utilize the trial period, then convert to a customer. It's well worth the spend to protect your organization. I would spend time testing and reviewing the online help and manuals for the information needed. I found that setting up a small test group using myself as the test subject works best for us. **What problems is Infosec IQ solving and how is that benefiting you?** We are solving the phishing problem by utilizing the campaign's and training. We have realized how important it is to continually refresh and be aware of what is happing in the tech security area. By using Infoseq our organization has become for sensitive to reading email for more than the message. ### 2. good system with some minor issues **Rating:** 3.0/5.0 stars **Reviewed by:** mike h. | Security Engineer 3, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Infosec IQ?** training content variety is pretty good and covers many topics. **What do you dislike about Infosec IQ?** User interface and reporting is a bit hard to navigate. Phish notify button has had a lot of issues working for us. **What problems is Infosec IQ solving and how is that benefiting you?** We have been able to show management weaknesses in our past training and adjusted to fill those gaps. ### 3. Great platform, glad that we brought this on. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Infosec IQ?** The ease of use of the platform, it was quick to get started with phish campaigns and aware-ed. The onboarding process was also very thorough and thought out. **What do you dislike about Infosec IQ?** the extra steps to edit templates or batteries. Its not the worse but it would be great if everything can be done more seamless. Also an ldap integration for learners would be great as these days not everyone has an Active Directory. **What problems is Infosec IQ solving and how is that benefiting you?** We are learning about the security competence of our users. We are also training them to be more alert of all the threats that exist in the world. We are just a month on with using Infosec so we havent really seen any benefits yet. ### 4. Infosec Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Infosec IQ?** Ease of us for the training material, so i can hand it off to my student helpers. **What do you dislike about Infosec IQ?** The voice reading the general course material :) Sounds a bit bruteish **What problems is Infosec IQ solving and how is that benefiting you?** We have seen a decrease in phishing email clicks when we have done campaigns, and raised the general awareness level quite a bit through the use of the training videos ### 5. Infosec IQ help us identify which users need training when it coming to email security. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Infosec IQ?** Informational email notification showing which users need help with email security. **What do you dislike about Infosec IQ?** Had an issue with false positives caused by the Cisco Email Security spam filter opening email that Infosec IQ sent. **What problems is Infosec IQ solving and how is that benefiting you?** help us identify which users need training when it coming to email security. ### 6. Easy to use software for phishing testing. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Infosec IQ?** It's easy to design templates of all ranges of phishing difficulty. **What do you dislike about Infosec IQ?** No ability to connect with LDAP. For a large organization like ours, that makes building user lists difficult. **What problems is Infosec IQ solving and how is that benefiting you?** We are establishing our vulnerability baseline with easy to identify templates, and are targeting higher impact users with training and more advanced templates. ### 7. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Infosec IQ?** Both phishing campaigns and training ones **What do you dislike about Infosec IQ?** Surprisingly nothing product is very nice **Recommendations to others considering Infosec IQ:** It is highly recommended. **What problems is Infosec IQ solving and how is that benefiting you?** Mainly user training, definitely more of them are checking their emails for spam now ### 8. This is a great way to educate your staff on Internet Security! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Infosec IQ?** The spoofing Templates are an amazing feature and are so real and practical. **What do you dislike about Infosec IQ?** Not much I dislike the videos or modules could be a little more interactive but aside from that, it is great! **What problems is Infosec IQ solving and how is that benefiting you?** I am solving the problem of education and making employees aware of the dangers on the web. ### 9. Infosec great for managing security and educating employees **Rating:** 4.0/5.0 stars **Reviewed by:** Logan C. | Senior Operations Manager, Automations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Infosec IQ?** The ease of scheduling campaigns of both phishing templates and training materials. Another nice feature is the automatic training that is sent out when a user is phished with one of the templates. The immediacy of the training is such a great feature for helping users better learn to identify emails they should avoid. **What do you dislike about Infosec IQ?** There is a lot in the software it's a bit confusing and overwhelming to get started. IT doesn't walk you through how to best take advantage of the software. **Recommendations to others considering Infosec IQ:** Learn to use all the features and take advantage of it. Using the training campaigns along with the phishing campaigns is a great training tool! Truly learning to use the reporting tools is great too. Infosec provides a lot of data to better understand how your users are interacting with the emails. Learning to dissect those and use the data is a great benefit for a better understanding of how secure and informed your company is! I've recently adopted using the reporting feature and it's really great. It allows me to see who is completing their training and who isn't. Infosec is always adding new features as well. I'm a big fan of this software. **What problems is Infosec IQ solving and how is that benefiting you?** We are preparing and informing our employees to evade phishing attacks and other cybersecurity threats. Our team is far more aware of what emails are good and bad and they are more aware of not to click. When they do fall into the traps they are prompted to do training immediately. It's really great for feeling prepared for real attacks. **Official Response from Sam Fay:** > Hey Logan, thank you so much for the video review! It was super in-depth, and gave us some great feedback on what we do well and where we can improve. Always appreciated! ### 10. Not Bad **Rating:** 5.0/5.0 stars **Reviewed by:** Timmothy M. | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Infosec IQ?** It will help us identify users needing to be educated. **What do you dislike about Infosec IQ?** too many quarks in the configuration setup to get started. The tool for pulling over groups in AD was not so good. Also had a copy button that didn't work right. **Recommendations to others considering Infosec IQ:** make sure your calendar is clear they like to get up and running really fast. **What problems is Infosec IQ solving and how is that benefiting you?** fairly new we have only had one campaign, but the summary reports are already making us realize the impact. ### 11. Decently easy to use once you know what to do **Rating:** 3.0/5.0 stars **Reviewed by:** Marissa C. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Infosec IQ?** Infosec is a useful platform and my favorite part is the ability to send out phishing emails to test employee's knowledge level and make sure they are staying alert. The campaigns are simple to set up and I like the endless number of courses I can add. **What do you dislike about Infosec IQ?** My only qualm is that while I was a new admin, I was just provided videos that did not answer all my questions. I eventually figured everything out, but it would have been nice to have some more support. **Recommendations to others considering Infosec IQ:** This is a fairly easy to use platform and has a lot of control-ability when it comes to testing employees. **What problems is Infosec IQ solving and how is that benefiting you?** We are simply training our employees on cyber safety and we enjoy the phishing email ability. ### 12. Knowledge = Power and Infosec IQ is Power... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Infosec IQ?** Knowledge is power has never been more true than in the cybersurity world. Infosec IQ shows you your company employee areas for needed improvement. Infosec IQ shows you where in your organization the weakest link is. Fix the link and your organization becomes more proficient against cyber-threats. The knowledge and vast resources you can pull from from every aspect of cybersecurity will fascilitate training your employees in all matters of cybersecurity. **What do you dislike about Infosec IQ?** The navigation is not as intuitive as one would hope. Resuming training sessions is also more difficult. **Recommendations to others considering Infosec IQ:** Get educated and this is the right place to educate yourself and other employees. **What problems is Infosec IQ solving and how is that benefiting you?** Cybersecurity training for all employees. We have been able to use Onfosec IQ to create mock cyber-attacks to demonstrate exactly how tricky cybercriminals have evolved. ### 13. Great tool, very simple just need some tiny quality of life changes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2020 **What do you like best about Infosec IQ?** I like the client success manager, the information and help they offer are great. The customisation is very nice to have in a tool like this. **What do you dislike about Infosec IQ?** Some tiny quality of life changes, like being able to export a list of users in excel/CSV format. as i am able to import such a list i'd expect to have the option to export such a list as well. **Recommendations to others considering Infosec IQ:** Look to get a client success manager on board asap and make it 1-2 people's sole responsibility, don't dump it at the servicedesk. it can be very valuable **What problems is Infosec IQ solving and how is that benefiting you?** We're creating awareness and some pain points that for us as an IT department can end up being very valuable if it keeps our data just that tiny bit more safe. ### 14. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Infosec IQ?** Videos are great for the users. Lots of options. The portal is easy to use. Setup was easy with our onboarding specialist. **What do you dislike about Infosec IQ?** The onboarding could have been a little longer. Better options for SSO and user importing would be great. **What problems is Infosec IQ solving and how is that benefiting you?** We haven't gone through the implementation too far yet, but we are anticipating a lot of benefits. The tracking and graphs shown in the dashboard look to be robust. We're excited to send out the first email and see what hapens! ### 15. Infosec IQ provides simple and effective methods to provide Cyber Secuity training to our users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Infosec IQ?** Videos and the questionnaire option at the end. **What do you dislike about Infosec IQ?** I do not find anything in infosec IQ that I dislike **What problems is Infosec IQ solving and how is that benefiting you?** As all of the employees are working from Home, providing Cyber Security education for users to identify Phishing or unsolicited emails that are harmful was essential. Users were able to understand the concepts through the videos and questionnaires. ### 16. Worth Investment **Rating:** 5.0/5.0 stars **Reviewed by:** Amit B. | Head of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Infosec IQ?** They do have quite a lot of features and videos that are required to form a strong base of cybersecurity in an organization. **What do you dislike about Infosec IQ?** Not a dislike but looking forward to documents and videos that will guide companies and help through compliance. **Recommendations to others considering Infosec IQ:** Lots of features for the money spent on it. **What problems is Infosec IQ solving and how is that benefiting you?** Cyber Security Awareness among employees. ### 17. Information Security and Compliance Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Infosec IQ?** Training materials and anti-phishing campaigns **What do you dislike about Infosec IQ?** There is nothing I dislike at this time. **Recommendations to others considering Infosec IQ:** Great tool to train end users. **What problems is Infosec IQ solving and how is that benefiting you?** We are using InfoSec IQ for anti-phishing campaigns, security awareness, training, and helping meet fedRAMP compliance. ### 18. New to Infosec **Rating:** 4.5/5.0 stars **Reviewed by:** Mark R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Infosec IQ?** I have tried some other phishing apps but Infosec is so easy to setup and to use i am glad that i changed over. dashboard is easy and straight forward. **What do you dislike about Infosec IQ?** so far there is nothing i don't like, as i am new i am sure there will be something later on. **Recommendations to others considering Infosec IQ:** make sure you schedule the demo, the demo really sold it for me. **What problems is Infosec IQ solving and how is that benefiting you?** we are using infosec for phishing software as part of our cyber security program. we realized that the free programs just dont give you what you need. ### 19. Excellent Phishing Course **Rating:** 5.0/5.0 stars **Reviewed by:** Richard T. | Senior System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Infosec IQ?** We use the InfoSec phishing program. We are able to integrate our AD to pull the emails and there is an excellent reporting structure. **What do you dislike about Infosec IQ?** it takes some time to remove terminated employees **Recommendations to others considering Infosec IQ:** This is an excellent application for PHishing testing on your employees. You can also customize some of the emails being sent to make it similar to company letterhead or normal emails. **What problems is Infosec IQ solving and how is that benefiting you?** Raising Phishing and scam email awareness to help our users and protect our information ### 20. Infosec IQ, used for 1.5 year , about 400 users **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Infosec IQ?** The portal is good, easy navigation, meaningful menu, etc. Price is ok, too. **What do you dislike about Infosec IQ?** Quality of some test and learning video. Duplicate and questionable topics, many complaints from end-users about the mistakes and strange answers. **Recommendations to others considering Infosec IQ:** Deep review of training materials/tests for your scope. If they are ok for you, then it is right product for you. **What problems is Infosec IQ solving and how is that benefiting you?** We used it to provide security awareness training for all employees, ensure the the level of knowledge, get the reports about all training and testing process. ### 21. Easy setup and configuration. Had us into an initial phishing campaign in just a couple of hours. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Infosec IQ?** Variety of templates, ability to send multiple different templates to each user, excellent reporting and learning tools. **What do you dislike about Infosec IQ?** Had to work with a rep to get an understanding of price though it turned out to be very reasonable. **Recommendations to others considering Infosec IQ:** Infosec IQ met the goals set out for our organization to educate, test and remediate employees in regards to phishing and other IT security concerns. Pricing was good for the space and fit within our expectations. **What problems is Infosec IQ solving and how is that benefiting you?** Initial infosec training for new hires, automated phishing campaigns to continue testing employees and remediation training for those that require it. ### 22. Infosec review by Frank F - Canopy CU **Rating:** 4.0/5.0 stars **Reviewed by:** Frank F. | Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Infosec IQ?** The product is robust with many options. I am interested in the phishing campaigns we will be starting soon **What do you dislike about Infosec IQ?** Nothing yet, we are just starting with the software. Will see soon enough **What problems is Infosec IQ solving and how is that benefiting you?** Company email security, awareness to the various methods in which bad actors try to potentially corrupt or cause damage to data and services. the ability to work with so many different methods (i.e. phishing, malware, working from home training, etc.) I hope to be able to solve or mitigate any potential email risks. Benefits so far include users being cautious and aware that this needs to be thought about on a daily basis. Training results will show us more soon. ### 23. InfoSec IQ Review 3 **Rating:** 4.5/5.0 stars **Reviewed by:** Zuhair H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2020 **What do you like best about Infosec IQ?** InfoSec IQ, one of the leaders in the field, it has good combination of education & testing the environment for cybersecurity, keep updating & communicating to have the best results possible. It has very good features, some many ways to improve the awareness. Their help & support is very good in most of the areas. Overall it is very good product rich in features. In addition, infosec keep enhancing their platform & adding new features, to add more & better end user experience. They keep their customers in touch & update with the new in the cyber security awareness programs. **What do you dislike about Infosec IQ?** it needs a better users & learners management, when adding or removing or even changing, if there a better way for reporting & to filter the results based in certain criteria. The notifications for the admins can not be controlled once you add an admin they will get the results which sometimes we need to change according to nature of the admin. The dashboard could be more controllable, to have better view for the things that should appear. In the other hand some of the ways could be better like when creating campaigns. And if possible to change after launching the campaign or adding it in the fly that will give it a nice feature. Still some issues not fixed like the campaign results for who passed or fail when enabled. Also if a better user\groups management developed that will be better. **Recommendations to others considering Infosec IQ:** When you choose a awareness program chose the one that meet the requirements that you are aiming for. **What problems is Infosec IQ solving and how is that benefiting you?** there are some issues with some results not working, & must be addressed. ### 24. Nice contents **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Infosec IQ?** The policy to keep the contents current and uptodate **What do you dislike about Infosec IQ?** compatibility with legacy tech components **What problems is Infosec IQ solving and how is that benefiting you?** Customer service was not so great ### 25. Great Product really helps our employees stay aware and up to date. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Infosec IQ?** Ease of administration, great content, and flexible training options. **What do you dislike about Infosec IQ?** There is nothing I dislike, it is a great product. **What problems is Infosec IQ solving and how is that benefiting you?** Keeping our employee base educated and alert with it comes to phishing and general cybersecurity issues. ### 26. Exactly what we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Infosec IQ?** The representatives helped me set up our district quickly, and followed through with easily accessible support as we completed our cybersecurity requirements for the state. **What do you dislike about Infosec IQ?** I do not believe there was anything that I disliked. **Recommendations to others considering Infosec IQ:** Infosec IQ was great to work with as our district worked to stay in legislative compliance. It was easy to set up, easy for staff to train, and easy for the district to ensure compliance with state and local expectations regarding cybersecurity. **What problems is Infosec IQ solving and how is that benefiting you?** Phishing, or outside parties attempting to gain information. Infosec IQ's training and awareness has strengthened our understanding of how to recognize, and combat such things. ### 27. Infosec has been a great resource to help our teachers learn more about the world of cybersecurity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Infosec IQ?** The training resources have been the best. **What do you dislike about Infosec IQ?** The administrator dashboard is a little hard to navigate. **What problems is Infosec IQ solving and how is that benefiting you?** Solving the human element when it comes to cybersecurity. We've seen an increase in reported suspected phishing. ### 28. Customer service is spectacular **Rating:** 5.0/5.0 stars **Reviewed by:** nachanon l. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2020 **What do you like best about Infosec IQ?** They were very helpful and knowledgeable about their platform and what they offer. I have never had customer service as what they offer. **What do you dislike about Infosec IQ?** When our company was looking at other companies, whitelisting domains was a lot easier with another company. **What problems is Infosec IQ solving and how is that benefiting you?** We our solving our employee security deficiencies. Infosec keeps security front of mind ### 29. I found this product very well prepared for training of technology and other folks across the board. **Rating:** 5.0/5.0 stars **Reviewed by:** Irfan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Infosec IQ?** Training content and features to build own training content. **What do you dislike about Infosec IQ?** Few of In-Built contents speaks more about all type of organizations instead of saying for Technology, FMCG, Telco and defense. **What problems is Infosec IQ solving and how is that benefiting you?** Training assurance of employees across the board. Assurance of not skipping training content for sake of training completion. Phishing campaigns really made my life easy to exercise with in my organization. ### 30. The videos shared are informative and also interactive. The content is clearly addressing the topic. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Infosec IQ?** The animations used are so amazing and extremely fun. **What do you dislike about Infosec IQ?** The assessment content needs to be relooked. **What problems is Infosec IQ solving and how is that benefiting you?** Well-trained employees know the best tactics to prevent, respond to, and recover from an attack. ### 31. A true reflection of employee knowledge about network dangers **Rating:** 5.0/5.0 stars **Reviewed by:** Dror V. | Security Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2020 **What do you like best about Infosec IQ?** The support and accompaniment for every request **What do you dislike about Infosec IQ?** Sometimes a bit of features are missing but of my understanding this is also being worked on right now to improve the service **What problems is Infosec IQ solving and how is that benefiting you?** I increase the knowledge of the employees on a weekly basis and thus I strengthen the company in information security ### 32. Great vendor & customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Hilary C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Infosec IQ?** Infosec IQ is a great security awareness training platform with the ability to customize anything! The sales representative and our account succession manager have been so great and helpful with answering all of my questions. **What do you dislike about Infosec IQ?** There is nothing we dislike at the moment. **What problems is Infosec IQ solving and how is that benefiting you?** The main issue we are addressing with Infosec IQ is to provide our employees with engaging and effective cybersecurity awareness training. The ability to customize everything has proven to be the biggest advantage. ### 33. Business Education Faculty/Staff Cyber Awareness Training **Rating:** 5.0/5.0 stars **Reviewed by:** Steven S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2020 **What do you like best about Infosec IQ?** Everything is presented in nice, digestible chunks. People wont spend loads of time on this kind of training, but they will spend 5--10 minutes. **What do you dislike about Infosec IQ?** Needed to jump through a number of hoops to get white listing approved by IT support division. Difficult to download data for analysis. **Recommendations to others considering Infosec IQ:** Ask questions to Infosec IQ people to get started. Don't be shy. They will help you. **What problems is Infosec IQ solving and how is that benefiting you?** This is a student run research activity. Students are generating reports and trying to make sense of the data. IDK about benefits yet. Though I have seen and heard faculty talking about the lessons and posters we post. ### 34. Well crafted, intuitive cyber awareness training / testing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Infosec IQ?** This training is applicable to the level of users we have. It's delivered in an understandable, concise package. **What do you dislike about Infosec IQ?** In one instant when we were first getting started a question was versed in a way that was confusing for our less technical users. We've not experienced it again. **What problems is Infosec IQ solving and how is that benefiting you?** Because of our used of the training system our users of all levels are more aware, better equipped to identify and avoid phishing, vishing and other evolving attack methods. ### 35. Great tool for general security awareness and education **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Infosec IQ?** Bite sized videos that make security awareness easily digestible for the average person. Easy to track and report when leveraging the portal. **What do you dislike about Infosec IQ?** Not as much content for a more technical audience. SCORM integration with our LMS was a bit tricky. Easier customization of content and communications for a seamless and "on-brand" experience for end users would be helpful. **What problems is Infosec IQ solving and how is that benefiting you?** An efficient tool that allows us to meet our compliance requirements and ensure that staff is properly trained. ### 36. The Perfect Cyber Security Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2020 **What do you like best about Infosec IQ?** It's easy. Creating a phishing campaign: Easy. Rolling out training either using Security IQ or importing into your LMS: Easy. It's just intuitive. And, consequently, it gets used more by staff (for training) and by IT (for campaigns and stats). Their staff is more than helpful. Every time we've had a question, they've hopped onto a zoom meeting and walked us through all the details and steps to achieve what we were trying to do. They also are great about keeping ups updated about new feature or trends within the industry - especially in regard to COVID-19 and all of the changes we have faced as an industry because of it. **What do you dislike about Infosec IQ?** I wish that ALL of their eLearning modules were in the SCORM format and could be uploaded into our LMS. But, really, that's it. Occasionally, they'll be a course (usually an older one) that we'd like to import into our own LMS for tracking purposes. It's a minor quibble to be sure, but one we hope is rectified in the near future. **What problems is Infosec IQ solving and how is that benefiting you?** We are always looking for new ways to ensure our staff is up to speed on malware in all its forms. The ability to combine courses with phishing email campaigns that mimic real-world phishing emails helps us to be confidant that our knows what to look for. more importantly, it gives our staff the confidence to know they are protecting our data and our members data. ### 37. A Great way to help with the human firewall **Rating:** 5.0/5.0 stars **Reviewed by:** Lee I. | District Technology Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Infosec IQ?** I really like how easy it is to use the product. It really took about 5 minutes and I was able to send out a phishing test. **What do you dislike about Infosec IQ?** There really isn't anything that I dislike about the product. **What problems is Infosec IQ solving and how is that benefiting you?** This helps solve my need for security awareness training. One of the other benefits is that I can also use this for my yearly IT training to make sure that everyone participates in it. ### 38. Infosec IQ is easily manageable and gives good insight into the weakness. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Infosec IQ?** I like that I am able to set the Phishing Campaigns and really see if my team is really as security-minded as they need to be. **What do you dislike about Infosec IQ?** I really don't have anything I don't like as of yet **Recommendations to others considering Infosec IQ:** Try it out and you will see how easy it is. I use mostly Phishing but it gives a glimpse into how easy it is. **What problems is Infosec IQ solving and how is that benefiting you?** We are getting hit with a large amount of Phishing scams as of lately so getting everyone up to speed on how to notice and proceed is important. ### 39. Security Awareness Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Infosec IQ?** We used Infosec for our Security Awareness Training. The training is interactive and can be customized to cover a wide range of topics. **What do you dislike about Infosec IQ?** Some of the directions in the questions are not clear for unskilled end users. **What problems is Infosec IQ solving and how is that benefiting you?** We are using Infosec for security awareness training. ### 40. Improvement over our prior manual process **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Infosec IQ?** The pre-developed training content helps me to save time delivering training content to staff. Previously, we'd been pulling bits and pieces of content from multiple sources or developing content in-house. It's also pretty easy to build campaigns - both for phishing and awareness training. **What do you dislike about Infosec IQ?** The statistics on the admin console reset every month or two, and do not provide any data during that time. Sometimes, it takes up to a week for those dashboards to display anything other than a "O", making it difficult to present the information to management reliably for up to a week at a time. (Notably, there are reports available, but the way the information is presented graphically on the dashboard page is really nice, but is not available as a report.) In regard to reporting, it's not very intuitive. There are three different report categories called "reports", "auto reports", and "data explorer", and each is slightly different. It would be helpful to consolidate this (maybe having sub-categories for "trend reports" , "campaign reports", etc... Aside from providing management with data, one of our goals with reporting is to identify learners who have been phished or who have not completed an assigned training so that we can assign follow-up training to them. **Recommendations to others considering Infosec IQ:** Test the reporting interface thoroughly. Make sure that you can easily use the product to produce information that will be useful to you. Also, be realistic about the time it will take to select content and plan ongoing training activities. **What problems is Infosec IQ solving and how is that benefiting you?** We are starting to focus heavily on education, training, and awareness and a platform like InfoSecIQ helps us to automate the process somewhat and deliver more meaningful, effective training content than we otherwise would be able to deliver on our own. ### 41. Infosec IQ for a regulated business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Infosec IQ?** I like that InfoSec IQ has a variety of training topics which are also acute and applicable to the current cybersecurity challenges and threats. I also like that the sessions are accompanied with illustrations (in my opinion, it is easier to get through the materials especially when you are trying to get 300+ employees to go through it). Another good feature is an assessment in the end of the course. This is good for regulated businesses as when we get audited, the regulators want to know the mechanics of the personnel training and it always help when the employees need to test their knowledge via an assessment. Finally, the cost is acceptable and affordable. **What do you dislike about Infosec IQ?** Some of the illustrations included in the training courses are a bit silly. There is no option to go through the slides quicker, one must through the entire slide. Some of the testing example are too basic as well. **What problems is Infosec IQ solving and how is that benefiting you?** We are administrating employee information security training globally through InfoSec IQ. The benefits are (1) the ability to administer the training to everyone in a web-based way, i.e. everyone can complete it from any device, just having access to the internet and at their own time; (2) possibility to send out reminders and track who completed the training or not; (3) ability to customize the content of the training; (4) ability to demonstrate that selected individuals have completed the training during an audit. ### 42. From the Perspective of a Corporate Security Engineer... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Infosec IQ?** Training Videos - Interesting, Fun and Informative at the same time. **What do you dislike about Infosec IQ?** I use the Customized Phishing Campaign to suit our needs - However, I felt that the options are limited when it comes to creating customized phishing templates. For eg. the font types, font size, font color etc. are very limited. Also, inserting pictures/Tables etc. are really difficult. **What problems is Infosec IQ solving and how is that benefiting you?** People-Oriented Training Videos, that are needed for Employee Trainings are good. ### 43. Pleasantly Surprised **Rating:** 4.5/5.0 stars **Reviewed by:** Josh C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Infosec IQ?** Information is up to date and accurate, reporting is nice. **What do you dislike about Infosec IQ?** Not much to say in the dislike category. **What problems is Infosec IQ solving and how is that benefiting you?** Users that need additional training on security and best practices. I realized that a lot more need it than I initially thought. ### 44. Best Security Awareness Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Infosec IQ?** The customer support team helps me work out any problems I may have. **What do you dislike about Infosec IQ?** I can't think of any complaints I have had with InfosecIQ. I been working with them for 2 years now. **What problems is Infosec IQ solving and how is that benefiting you?** I am able to educate my peers and other organizations on the cybercrime going on in our life. ### 45. Train your org and present evidence from for your compliance needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Infosec IQ?** The self service aspect of the product and the quality of the material presented **What do you dislike about Infosec IQ?** Some time the session's with in training are glitchy and non-responsive. The timing of the music vs the questions vs the completion is off and timed poorly **Recommendations to others considering Infosec IQ:** It helps us ensure our teams are trained and proficient in the areas they need to focus on. **What problems is Infosec IQ solving and how is that benefiting you?** HIPAA training, Phising training and compliance ### 46. Being a better Cybersec Professional **Rating:** 4.0/5.0 stars **Reviewed by:** Jatin M. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Infosec IQ?** The cyber ranges are the best part of Infosec. You can parctice almost everything you learn. **What do you dislike about Infosec IQ?** Some of the courses although have labs for practicing, but they lack content. **What problems is Infosec IQ solving and how is that benefiting you?** I am basically a beginner in Cybersec field , i learned a lot practicing here ### 47. Absolutely the Best Value Today **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Infosec IQ?** The platform is rock-solid, integrating awareness content with phishing simulations. **What do you dislike about Infosec IQ?** Honestly, I can't think of anything. Maybe that they could integrate an "undo" or "backup" feature to their toolset? This would allow an admin to backup, export, or restore the company's data back to a certain day/time. **What problems is Infosec IQ solving and how is that benefiting you?** We started with security awareness trainings, but the value add was the integration of the phishing simulators. ### 48. Over all a very solid platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Infosec IQ?** Ease of use and quality of content is what brought me in **What do you dislike about Infosec IQ?** Perhaps streamline the organization of topics. There are a ton which is great, but can be a bit much for some users **What problems is Infosec IQ solving and how is that benefiting you?** This platform allows me to streamline training and helps with over all security and staff improvement. ### 49. One platform to test, train and educate your users. **Rating:** 4.5/5.0 stars **Reviewed by:** Robert E. | Assistant Director of IT, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Infosec IQ?** They have templates to help build a quality training, assessment and educational program to fit any IT department. **What do you dislike about Infosec IQ?** We have found no downside to their product or support. They are eager to listen, help and change with the growing needs. **Recommendations to others considering Infosec IQ:** They offered a free demo and we used it on a small subset of our users. Once we had the data collected we easily saw the need for Infosec IQ in our companies. **What problems is Infosec IQ solving and how is that benefiting you?** Educating, training and testing users on the real threats we see in today's technological world. ### 50. Infosec IQ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2020 **What do you like best about Infosec IQ?** Easy of setup and use to deliver focussed training **What do you dislike about Infosec IQ?** Product marketing when you already own the product! **Recommendations to others considering Infosec IQ:** Request one on one demos focussed on what you need and start a pilot **What problems is Infosec IQ solving and how is that benefiting you?** Security Training for workforce. Increased awareness and better practices ## Infosec IQ Discussions - [When will auto-provisioning feature be enabled?](https://www.g2.com/discussions/36963-when-will-auto-provisioning-feature-be-enabled) - 1 comment, 2 upvotes - [What is the best reporting practices that I can follow?](https://www.g2.com/discussions/what-is-the-best-reporting-practices-that-i-can-follow) - 1 comment, 1 upvote - [Just a follow up have you detected all bugs in the course system?](https://www.g2.com/discussions/50863-just-a-follow-up-have-you-detected-all-bugs-in-the-course-system) - 1 comment, 1 upvote - [Is there a plan to have more education that suites middle east ?](https://www.g2.com/discussions/25385-is-there-a-plan-to-have-more-education-that-suites-middle-east) - 3 comments, 1 upvote - [View Infosec IQ pricing details and edition comparison](https://www.g2.com/products/infosec-iq/reviews?page=49§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+14%3A17%3A43+-0500&secure%5Bsession_id%5D=80b1dc40-daf8-4e3d-bc5f-1a6b2e75a640&secure%5Btoken%5D=5bd367306b9c9102bfdb5e04bbee8e358ec826b38287c646a877478a67652bd4&format=llm_user) ## Infosec IQ Features **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Assessment** - Continuous Assessment - Phishing Assessment - Baselining - Risk Assessment **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content - Generative AI - Interactive Content **Additional Functionality** - Reporting/Analytics - Assessment Management - Learning Management - Document Automation - Policy Management - Dashboard - Alerts/Notifications - Training Management - Simulated Threat Attacks - Self-Paced Courses - Data Visualization - Risk Analysis - Progress Tracking - Threat Intelligence - Third-Party Integrations - Compliance Management - Regulatory Compliance - AI Copilot - Surveys & Feedback - Customizable Reports - Compliance Tracking - Interactive Learning - Interactive Reports - Goal Setting/Tracking - Self-paced Learning ## Top Infosec IQ Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,698 reviews) - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,369 reviews) - [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) - 4.5/5.0 (330 reviews)