Infor SyteLine Pricing Overview

I like that Infor SyteLine acts as a hub for our ERP system, where customer account information, orders, pricing, and other information are all located, making it easier to access and modify data. I appreciate that it serves as a reference point for our data, simplifying the process of checking information or making changes when needed. I also like that Infor SyteLine is the one place where we can perform multiple tasks or review information in one spot, enhancing convenience. I use the customer and customer orders features, which allow me to review all information about the customers and their order history. I love that I can find what I'm looking for through multiple different tabs or ways. Review collected by and hosted on G2.com.

I wish that you could just click enter instead of the filter button every time to filter onto something specific. If you had the option to click enter, it would save so much time. Review collected by and hosted on G2.com.

The best thing about using Infor Syteline ERP for me is the support. When you are paying for annual maintenance and you have an issue you simply need to document the problem that you are having and post the issue and you will normally get a response the same day with a solution or a work around. Over the last 10 years I have found the Syteline support personnel very responsive, friendly and easy to work with. Review collected by and hosted on G2.com.

The biggest fault and therefore our biggest modification to provide something that they do not provide in their base package is they do not provide for on-site container inventory. During our sales meetings and their presentation of the package they said that Syteline provided for container inventory, but when they say container inventory they are referring to a box container on a semi which may be offloaded to a ship, not on-site container inventory. Even their Shop Floor Data Collection system, Factory Track, does not provide for on-site container inventory. This shocked me because I thought that every software package provided for container inventory after Firestone had their quality issues in 1999. Container inventory is very important and it needs to not only be part of the system which allows you to barcode your raw material containers upon receipt and your finished goods upon creation, but it also needs to be part of the issue/un-issue of material to/from a job, it also needs to be part of your quality system to allow you to place specific containers or ranges of containers on or off hold, it also needs to be part of your customer order product reservation system to allow you to reserve specific quality approved containers for a specific customer shipment, it also needs to be part of your shipping process and require the material handlers to scan each container to a pick list and provide for the ability to verify that each container should be loaded on the truck/packing slip it is being loaded on, it also needs to be part of the physical inventory system to allow you to take your physical inventory by scanning each container in your facility. You can get part of the above functionality by purchasing a bolt on product like Nutech’s Viewpoint, but as you can see from the above, container inventory needs to be fully ingrained in almost everything you do with an ERP package that unless it is part of the base package you will never get the full benefit of having an on-site container inventory system in place. Review collected by and hosted on G2.com.