Inbox Monster Reviews & Product Details

I'm a big Inbox Monster fan. I've been working with Brad for the last 3 years. Notice how I mentioned an actual human's name there? That's because, unlike some other inbox monitoring solutions, Inbox Monster offers a comprehensive platform AND support.

And by "support," I mean proactive and reactive recommendations for any delivery issue that should arise. Add to that monthly check-ins where we discuss current and future state of our email & SMS program means that Inbox Monster is actually invested in ensuring that our direct response campaigns succeed.

Don't get me wrong. The platform is great; easy to navigate, filled with the information I need to ensure I'm reaching my subscribers. The Dev Team is always working on new features, including a recent SMS tracking / rendering and a competitive benchmarking feature.

I highly value and recommend Inbox Monster as a partner in any direct response marketing program. Review collected by and hosted on G2.com.

No complaints. I highly recommend Inbox Monster. Review collected by and hosted on G2.com.

We've been using Inbox Monster for over 2 years now, and we've been very happy! It provides the necessary insights and signals for deliverability performance, and also is extremely useful during migrations. Our end goal is to maintain High IP and Domain reputation, and achieve 100% Inbox-placement across all relevant mailboxes. Inbox Monster helps us to test/monitor/analyze and benchmark our email activities against our deliverability performance.

There are some good features to support our reputation monitoring, like Google Postmaster Tools and SNDS integration, blocklist monitoring, DMARC monitoring, spam-trap analysis, and creative design tools. We can setup alert notifications to our Slack and email to let us know when thresholds exceed the rule-sets, which is super helpful to stay on top of things if we don't have time to check the dashboard.

Deliverability can be complicated, but Inbox Monster provides a lot of signals to help us improve our email program. Brad's team of deliverability consultants are also awesome to work with and have helped us tremendously! The platform is easy to use, and has become an integral part of our business. We appreaicte their partnership! Review collected by and hosted on G2.com.

There's not much I don't like about Inbox Monster. When we have any issues, concerns or suggestions to help improve something, we simply share with their team. Review collected by and hosted on G2.com.

Clear reporting to understand our deliverability/inboxing, as well as domain/IP reputation factors. And the consulting services offered save us a ton of time, as they leverage existing relationships with email providers to troubleshoot/address inboxing issues. Super easy to use and onboard as well. Review collected by and hosted on G2.com.

Everything is worth it, but the tool costs more than other deliverability platforms, however, that's largely because they are taking on the work of coordinating with email providers Review collected by and hosted on G2.com.

The Inbox Monster team is constantly making improvments to the platform. I love the new UI and ease of use compared to similar tools, but I especially appreciate that they keep things up to date as the industry landscape changes. I also love being able to share campaign reports directly with clients via a link. Additionally, I appreciate that they can sync with my MTA platform, bringing in any new sending IPs that our customers are using. The team at Inbox Monster is always willing to help as well. I appreciate their partnership and willingness to hear my team's feedback on enhancements! Review collected by and hosted on G2.com.

I wish I could get more of our customers to use Inbox Monster regularly! While I feel like the tool is easy to use, there is always some sort of barrier to entry for folks who aren't as familiar with this type of tooling. Review collected by and hosted on G2.com.

I think what our team enjoys most about Inbox Monster is the great partnership and consistent communication. Thom, our deliverability consultant provides helpful insights every month about the health of our email inbox placement, and gives us useful recommendations based on our sending habits. The email channel is one of our most relied-on forms of communication with our customers, so having his gudiance truly gives our team peace of mind. Knowing that we have experts behind the scenes to jump in if we ever encounter problems has been a game changer. We look forward to our continued partership! Review collected by and hosted on G2.com.

Our team has been delighted with Inbox Monster and the services they provide. Currently, we have nothing negative to report. Review collected by and hosted on G2.com.

The simplicity in the UX and UI makes it easy for a non-deliverability expert to utilise. We have identified and fixed issues with speed, and love the peace of mind in being able to identify issues as they arise, and correct them. Review collected by and hosted on G2.com.

Nothing at all, it's a fantastic platform and the consultation is second to none Review collected by and hosted on G2.com.

The platform is super easy to navigate, filled with all the information we need to ensure our emails are reaching our subscribers.

We have been working with Anna for a few years now, she is incredible, knowledgeable and always willing to help and give advice. We have detailed fortnightly check in where we can discuss any issues, we also have monitoring emails when something doesn’t land as well as it should have and Anna is always there to investigate and help us any way she can. We are big Inbox Monster fans. Review collected by and hosted on G2.com.

No complaints, we would highly recommend Inbox Monster. Review collected by and hosted on G2.com.

I’ve previously worked with Return Path/Validity for inbox monitoring, and I can confidently say that Inbox Monster’s capabilities are on par, if not better, than their competitors. Where Inbox Monster truly excels is in the close, collaborative relationship customers have with their Client Success team. They offer the personal touch and care you’d expect from a small business, but with enterprise-level support. Additionally, the ease of implementation with little to no IT support needed allowed us to get up and running within a matter of days. Review collected by and hosted on G2.com.

I honestly can’t think of anything I dislike about the platform, and unlike their competitors, they’re constantly making updates and improvements to enhance the user experience. Review collected by and hosted on G2.com.

Inbox Monster helped quickly identify and resolve a spam filtering issue for our brand within a few weeks once we onboarded them. Our deliverability service manager is so on top of everything, and will often reach out to flag any issues proactively before I've even had the chance to check the platform. They help remediate issues quickly, and make great recommendations to improve deliverability. I couldn't recommend inbox monster enough. Review collected by and hosted on G2.com.

There was a bit of a learning curve in terms of using the UI, but I felt comfortable using the platform after about a week. Review collected by and hosted on G2.com.

It's user-friendly and gives very good insights on your mailing performance. If you're having trouble with deliverability, Inbox Monster is definitely helpful. Review collected by and hosted on G2.com.

The seedlists may eventually give you inaccurate data because they never interact with your emails. They try to rotate their emails though. Review collected by and hosted on G2.com.