Imperva Cloud Application Security Reviews & Product Details

Imperva Cloud Application Security Overview

What is Imperva Cloud Application Security?

Imperva Incapsula delivers an enterprise-grade Web Application Firewall to safeguard your site from the latest threats, an intelligent and instantly effective 360-degree anti-DDoS solutions (layers 3-4 and 7), a global CDN to speed up your website's load speed and minimize bandwidth usage and an array of performance monitoring and analytic services to provide insights about your website's security and performance.

Imperva Cloud Application Security Details
Languages Supported
German, English, Hebrew, Japanese, Portuguese, Spanish
Product Description

Incapsula is a cloud-based security and acceleration service that makes websites safer, faster, and more reliable.

How do you position yourself against your competitors?

Whether you need a web application firewall or DDoS protection, CDN, load balancing or Failover solutions, Incapsula's got you covered. Our inclusive, cloud-based solution allows online businesses to simplify their IT operations and reduce costs by consolidating multiple services and appliances into a single enterprise-grade cloud service.


Seller Details
Seller
Imperva
Ownership
NASDAQ: IMPV
Company Website
Phone
866-572-4810
Year Founded
2002
HQ Location
Redwood Shores, CA
Total Revenue (USD mm)
$264
Twitter
@Imperva
92,882 Twitter followers
LinkedIn® Page
www.linkedin.com
1,421 employees on LinkedIn®

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Imperva Cloud Application Security Screenshots

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Imperva Cloud Application Security Reviews

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The most helpful part of Imperva Cloud Security is preventing bad actors from accessing your site and attempting to break into it or deface it. There are many upsides that come along with this, including the ability to prevent bad actors from profiling your site to find weaknesses to exploit them, often times these bots run through hundreds if not thousands of vulnerabilities at a time in the manner of seconds, with Imperva they get stopped in their tracks. If bandwidth is a concern this will help preserve it for legitimate traffic. Review collected by and hosted on G2.com.

What do you dislike?

If you have multiple varying domains under your account, and are using Imperva's SSL Certificates, they all share the same and tools on the net can be used to find alternate sites under your account. This was not a major concern for my company, but can see some examples of how this could be revealing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have no WAF in place currently and your site is not brand new, try Imperva's demo, and you will quickly see why you should be using the product. Watch the amount of traffic that it blocks, and then compare the metrics from the resources before and after to see the difference. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Imperva is a firewall for your websites, it solves the problem of stopping nefarious acts from being carried out. We have seen an significant decrease in resource and bandwidth usage due to blocking threats from accessing our sites. Without having Imperva this traffic would be allowed to pass through to our site eating up compute and bandwidth. This can also be a cost saving factor for hosting scenarios based on this alone, but really is an added bonus when locking down your critical infrastructure, whether is publicly or locally hosted. If it requires access from the Internet you should be protecting yourself with Imperva. Review collected by and hosted on G2.com.

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Marketing Analytst
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I have used Incapsula's free CDN services before and I can say that it is good compared to Cloudflare. Their CDN is more stable compared to cloudflare at that time, and only a few 503s appear.

The only reason I left Incapsula is they do not support SSL for free, and at that time, I do not have enough to spend for the expenses, so I switched to Cloudflare because they offer it for free. Review collected by and hosted on G2.com.

What do you dislike?

Incapsula is good compared to other free CDN services I have tried, but its just the SSL that made me decide to go with cloudflare becaues its free. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I experienced them first hand and they are great. Service is great and support is great. Its just that I switched to another provider because they dont give out a feature for free when with cloudflare it is free. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

DDOS protection and CDN services to speed up website globally. Review collected by and hosted on G2.com.

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Open Discussions in Imperva Cloud Application Security
Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Thanks to incapsula I can control all types of attacks against the security of our digital platforms, it is a perfect tool for web protection, since it has a highly effective system against all types of attacks, it should be noted that while Incapsula is running on On the website, this does not produce effects for the performance of the website in question, which is a point in favor of this application, since there are other applications, which offer a very complete protection, but usually affect the performance and functioning of the websites, something that with Imperva Incapsula does not happen, that's why it is our preferred security platform. Review collected by and hosted on G2.com.

What do you dislike?

You have to be honest, and this is not what I say, many colleagues think the same, this application is too expensive, there are many options in the market, and I do not know why they do not analyze costs, other applications, and they adapt a little to the prices that can be found in other programs that provide the same service, is a very good application, but the price can be a great reason, so that not everyone uses it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

As I said before, the price is somewhat expensive, taking into account other similar services, so a reduction would not be bad, in this way, customers with whom they already have, can be optimistic in a longer renewal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Well, it complies with what it promises, we hire this service, to have greater security in our virtual platforms and so far all right, we have not been with it for a long time, a little over a year, but until now no problem has been presented, nor an attack that significantly affects our websites, so we have protected all our platforms, with the highest security, even until we have a real and dangerous attack, we cannot know the full effectiveness of the application. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is a very powerful and wide solution, but the interface is very, very compact and all the features are easy-to-go. Scriptable security rules, which are activating super fast (hello, Akamai), the real-time dashboard is easy to use and very informative Review collected by and hosted on G2.com.

What do you dislike?

Actually, I can't find any serious troubles during our experience. Especially for such price Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Really nice for the sites, which are not really heavily using from all over the world, but from the specific regions Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Attack protection, cache, ability to easy change the origin servers Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the UI of Incapsula, and how easy it is to understand. Every element has helpful descriptions, and the layout of the platform is very clean. Every screen has a wealth of functionality, but it is all very easy to digest and move through. Review collected by and hosted on G2.com.

What do you dislike?

Managing wildcard domains through Incapsula is a little cumbersome in their setup, but its not a major issue. It just took a couple extra steps. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure to take it for a trial run and push it to its limits in order to understand how much of the platform is useful to you. There are a lot of features to dig into. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We solved a need to move from a hardware Web Application Firewall to a cloud based solution. We also needed a way to start caching resources to decrease the workload on the web servers. Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Powerfull WAF and ddos mitigation with an added bonus of CDN with great performance optimizations. Review collected by and hosted on G2.com.

What do you dislike?

They charge for bandwidth overages unlike Cloudflare. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Security, DDOS mitigation and performance optimization Review collected by and hosted on G2.com.

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IA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Its quick procedure to secure from DDOS attack , bandwidth management reduced tension , reduced cost , more safer feel when imperva is working Review collected by and hosted on G2.com.

What do you dislike?

SOMETIME OVERLOOKED IP , OR POPUPS are really pissing . but its not in most of cases . false positive ratio is very low Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I wuld suggest to first do your work on it , if satisfied go for it, because of your requirement , may vary Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

DDOS ATTACK, BANDWIDTH MANAGEMENT Review collected by and hosted on G2.com.

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Senior Web Developer
Sports
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Dedicated customer support person and minimal dashboard but has everything you need in it. Review collected by and hosted on G2.com.

What do you dislike?

I don't like the price but if you need it you will pay for it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The price is a little steep but doesnt compare to losing clients over something like a ddos attack. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

DDoS attacks were bringing down all 300+ of our clients sites and almost made us lose business. Review collected by and hosted on G2.com.

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SchoolDesk
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

*** STAY AWAY !!! ***

Absolutely NOTHING! There is nothing special about this product at all, and we've been counting the days till the end of our contract with them only a week into it, after they lied to us to get us to sign up. Google complaints about them, and you'll find hundreds of others with the same complaint. They lie and cheat you just to get you in the door, and then REALLY screw you after that.

*** STAY AWAY!!! *** Review collected by and hosted on G2.com.

What do you dislike?

*** STAY AWAY !!! ***

They are WAY over-priced BLOATWARE, and their sales weasels are a bunch of lying scumbags who pull a bait & switch on almost everyone. Just expect to pay double whatever they promise, and don't expect a whole lot more than what you can get from CloudFlare for a 3rd of the price. What a total rip off!

*** STAY AWAY!!! *** Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Quit lying to people just to lure them into your crappy, barely mediocre service! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

*** STAY AWAY !!! ***

They only problem I'll be solving will be getting away from these thieves on June 11, 2017! They did nothing at all for us that CloudFlare was not already doing for us, but lied and deceived us to get us to move away from them. Absolutely NO gain in any way, except for them with our money!

*** STAY AWAY !!! *** Review collected by and hosted on G2.com.

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AO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Technological Advancement of the system. Mostly thinking about future proof system and Incapsula made it possible which is definitely superior than the competitions. The Reseller portal is very user friendly. Wish to see some more benefits out of it and also, pricing should be more practical for the third world countries specially poor to mid earning countries where price is the main barrier to make Incapsula popular.

Further improvement can be done if the technical audit team can work together with the customers, where the problem they are facing and where the service should from back to square. Last three years support experience only shows that you don't find any problem at your end. Which indicates clearly that some robotic human is doing service in Incapsula who does not think about the technology rather pass day to day job with number of tickets to solve and thus to increase the KPI, not considering the sufferings of the customer. Not only that if a second level or 3rd level technical people talks to the customers sometime will definitely increase the market acceptance.

I just got some good news that Incapsula will take part in our drive to popularise Incapsula in our community. I really appreciate that. Also, like to see Incapsula Technical ambassadors to publish/speak to the technical community of the very stablished NOGs and Conferences like APRICOT, APNIC, SANOG and many other world recognised events. The competition is really aggressive in these events and getting very good response from there. It is also recommended that some very innovative promotional activities should be run on a regular basis in such events or some specific or individual events. Review collected by and hosted on G2.com.

What do you dislike?

Support Staff. Too bookish.

Can not protect from Syn Flood. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Improve the support system by engaging some serious tech people who thinks the company as their own. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Internet Security is optimised. Review collected by and hosted on G2.com.

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Team Leader SOC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Incapsula is the best way to protect Web sites of ours customers,,is easy to implement that in a few minutes are ready to protect, time and costs are excellent reasons to chosse Incapsula in the first place. Review collected by and hosted on G2.com.

What do you dislike?

Well maybe that if we need to customize some waf policy, we need to send a request to incapsula and in some occasions this process delay Review collected by and hosted on G2.com.

Recommendations to others considering the product:

That if they search protection in Web sites, DNS and DDoS Incapsula is the better option. Low costs, high benefits. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Currently we use Incapsula to protect Web sites and we can see a big change when review the before and after, and ours customers feels safer with Incapsula Review collected by and hosted on G2.com.

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Head of Open Source
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Incapsula is very flexible, I quickly find a lot of solutions for common security concerns or issues we are having. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice if they can have a more modern looking UI. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Incapsula to make our clients platforms and websites much more secure, it helps us to deal with common internet vulnerabilities such as DDoS, SQL Injections and more. It is also application aware so if we protected a Wordpress site, Incapsula has the best practices to protect common open source platforms. Review collected by and hosted on G2.com.

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Open Discussions in Imperva Cloud Application Security
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The customer support/service is some of the best I have seen in the industry. Each time I call in with a question I have my answer in no time. I have not had to sit on hold for a long time whenever I have called in. Review collected by and hosted on G2.com.

What do you dislike?

The cost is slightly high, but as they say you get what you pay for, and Incapsula delivers every time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You won't be disappointed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Web site traffic monitoring. We no longer have bad traffic clogging up our web servers. Review collected by and hosted on G2.com.

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Creator
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Incapsula can protect your website from hacker, help webmaster blocked many attack like SQLinjection, XSS, make the websites become stable and block bad bots connect (anti ddos)

WAF of Incapsula is the best which not make the false block on ddos, your website will never get down because of ddos if you can hide your IP

don't need to wait 5second like 'other service'. Review collected by and hosted on G2.com.

What do you dislike?

its will have a little popup at the bottom-right of the websites, which i don't want it to show up (only show up at some sites i don't understand why)

need to relogin everytime you press homepage, that make my angry. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

recommend nothing, just use it, its perfect for make your website become stable and secure. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Incapsula help me block DDoS and bad bots which make server get down, hide the IP, make my server lighter with customers load, faster and strong. Review collected by and hosted on G2.com.

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Chief Operating Officer
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The CDN allowed us to cut costs at our data center to such an extent that it offset the cost of the service meaning the DDoS mitigation that brought us to Incapsula in the first place is almost a free bonus. I cannot say enough about the ease of implementation and fast response from their support teams Review collected by and hosted on G2.com.

What do you dislike?

We occasionally have an issue when we relaunch a site with a new design with their caching setup, but this is a minor inconvenience in the end. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you think you need their service, you do, so don't delay in signing up Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bandwidth conservation and DDoS mitgation. In the two weeks before signing up with Incapsula, we were victims of 3 DDoS attacks and starting to lose client confidence. Incapsula has completely eradicated that worry. It has also cut our bandwidth cost at our data center by over 20% Review collected by and hosted on G2.com.

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AW
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What I like best is, primarily, the ease of implementation. It took no time at all to get up and running versus the days or weeks from the competitor we switched from. Review collected by and hosted on G2.com.

What do you dislike?

The thing I like least is the lack of reporting options. I would like to be able to generate reports for different periods of time besides the one weekly report that gets sent. Would also like the ability, through the GUI to copy settings from one site to another.. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do your research, conduct a proof of concept, then go with Incapsula. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The business problems solved are a basic layer of additional security before traffic ever touches my network. Review collected by and hosted on G2.com.

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AVP Product Engineering and Solutions Architecture
Broadcast Media
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

WAF : ability to configure traffic filtering rules to a very granular level at the same time immediate applications. Also it has an easy to use panel. The bot rate and stammers drastically reduced by 94% in a week's time.

CDN: nearly a free CDN worked wonders for my applications that were not CDN fronted like our SSO Review collected by and hosted on G2.com.

What do you dislike?

Could do a ton more on the reporting and filtering. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Reasonable price descent feature list and service Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Secure our login and voting apps by reducing bots and stammers at the same time maintaining a good ux for subscribers.

Optimize applications without fancy CDNS

Secure our WordPress blogs with their 2AF Review collected by and hosted on G2.com.

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Chief Enterprise Architect
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

it just works, once you set it up.

reporting is easy to read Review collected by and hosted on G2.com.

What do you dislike?

setup is too simple and dont offer alot of options Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

waf Review collected by and hosted on G2.com.

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Tester
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

They offers free plan get to benefit from a full fledged Web Application Firewall. And have a trial plan that like a pro feature that you can try.

I compare with others CDN, it seem free plan of Incapsula have more features. Also Incapsula have a smart tool to block ddos and bad bots. Review collected by and hosted on G2.com.

What do you dislike?

Cost of incapsula more expensive compare others CDN with the same features. But i know, good support need high cost. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Have much ddos problem or bad bot or bad visitor, just using Incapsula now and problems will dissapear. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Incapsula accelerate websites and more secure my websites than before. I can view how much the bad bots or bad visitors that threaten my websites. And their CDN make my websites faster 20% than before using it. Impressive. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The imperva incapsula solution is easy to implement with any type of architect and it is intelligent enough to detect bad traffic by itself without defining any rules. Review collected by and hosted on G2.com.

What do you dislike?

The service is unstable sometimes. The console UI can be enhanced for sure. The billing features can be included in the console . Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are providing service to people who look for renting or buying property. We had this problem that competitors scrap our listings and just put in their website. Incapsula helped us fighting the problem and it is successful for 80% of the hits. Review collected by and hosted on G2.com.

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Principal Engineer (devops)
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

easy integration and easier to automate. Review collected by and hosted on G2.com.

What do you dislike?

logging, why is it paid. Missing plugin for splunk. Apart from that nothing much, covers everything that we need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

not really, you know more about the space than I do Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

security , that is a critical problem that we are shooting for. We want to make sure the product that we provide has the best security. Review collected by and hosted on G2.com.

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CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What I like about Incapsula is that one can protect an online app in full.

Not only the web app itself (WAF) but also its platform (DDoS/Infrastructure Protection) and DNS service. Review collected by and hosted on G2.com.

What do you dislike?

A major problem we see in Incapsula projects is the missing on-prem appliance for local DDoS protection and automatic switch-over to cloud-based scrubbing centers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask an external expert, not just the vendors ;) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main focus is security, both on the application layer (WAF) and on infrastructure level (IP traffic). CDN is a nice addition, as well as global load balancing mechanisms. Review collected by and hosted on G2.com.

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Manager of Design
Education Management
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Caching, threat protection, redundancy - total confidence in my sites' safety. We've been very satisfied with this product. Review collected by and hosted on G2.com.

What do you dislike?

I don't dislike anything at all. This has been exactly what I was hoping for. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a fantastic service. Highly recommended. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've sped up our sites by leveraging the caching, and we've been alerted to threats in real time. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User