Azion Reviews & Product Details

Above all, the support. In addition to offering a wide range of robust security and CDN features, Azion stands out for its exceptional customer service. Whenever we reach out, the team responds quickly and efficiently, supporting us whenever needed.

We also benefit from the support of our Technical Account Manager, João Alavarce, who regularly introduces us to new optimization opportunities and features that we can implement across our assets.

Azion’s documentation is another major advantage: it is clear, comprehensive, and consistently updated, making it much easier to implement new features ourselves.

Since migrating from Akamai to Azion, we have achieved significant cost savings while maintaining the same level of security and performance. Review collected by and hosted on G2.com.

We have been using Azion’s services for about three years and, so far, have no negative points to report. The experience has been extremely positive. Review collected by and hosted on G2.com.

Observability, security, and monitoring at your fingertips. Azion offers a range of features that enhance application protection.

Throughout the entire process, we received quick and precise service regarding our needs, with real-time support for issues to be resolved and 1:1 assistance for each point raised.

The portal is intuitive, with a clear separation of responsibilities/features, and greatly facilitates the creation of rules that can be applied to protect the application.

The impact was almost immediate; we were able to identify and implement corrective measures in real-time, all with the high-quality support offered.

They have extensive documentation that allows for troubleshooting, log integration, and even a deeper understanding of the cases being evaluated, as well as a specific agent to address questions/doubts regarding platform parameterizations. Review collected by and hosted on G2.com.

From what I understand, there are very minor cases of limitations regarding integrations, but they do not justify not using the tool. Review collected by and hosted on G2.com.

What I like most about Azion is the genuine partnership with their technical team, who closely supported the entire WAF implementation at Arklok, from planning to fine-tuning the rules.

The team has deep product expertise and truly understands the customer's context, which sped up answers to our questions and made the configuration much more precise for our environment.

This support was key to strengthening our security posture, giving us full visibility into edge traffic and automated threat response. Review collected by and hosted on G2.com.

Honestly, I didn't have any significant downsides during the implementation.

The platform met our needs, and the technical support team was available whenever we reached out.

Any questions or adjustments were quickly resolved together with the Azion team. Review collected by and hosted on G2.com.

Azion’s CDN has proven to be an efficient solution, delivering strong performance, low latency, and features that enhance application security and availability. The platform also offers the flexibility needed to implement rules and adjustments according to each environment’s requirements. Review collected by and hosted on G2.com.

One area that could be improved is the platform’s usability. Some configurations can be complex, and more intuitive navigation, clearer documentation, and more detailed troubleshooting information would make the experience even better. Review collected by and hosted on G2.com.

I greatly appreciate the ability for interaction and agility, which are aspects that significantly add to my work. Additionally, the Edge Application is a valuable part of the service, as it allows me to run my applications at the edge, ensuring low latency and providing superior performance for my users. This is a differentiator that truly impresses me and gives me confidence in the quality of the service I am offering. Review collected by and hosted on G2.com. Review collected by and hosted on G2.com.

Some services could have more configuration options. Review collected by and hosted on G2.com. Review collected by and hosted on G2.com.

I greatly appreciate the interaction capability and agility, which significantly add to my work. Additionally, the Edge Application is a valuable part of the service, as it allows me to run my applications at the edge, ensuring low latency and providing superior performance for my users. This is a differentiator that truly impresses me and gives me confidence in the quality of the service I am offering. Review collected by and hosted on G2.com.

Some services could have more configuration options. Review collected by and hosted on G2.com.

I use Azion as a WAF and CDN. It makes my environment more secure by intelligently preventing various types of attacks. I like how easy the platform is to manage, as well as how accessible and straightforward it is to understand; these qualities help me build rules and get an overview of my environment. The support from our TAM, João, is also very good: he is always ready to help us, is courteous, has extensive technical knowledge, and always solves our problems. T Review collected by and hosted on G2.com.

I can't adjust costs according to product usage: I always have a surplus for one and a shortfall for the other. I wish I could change the cost allocation as I wanted, without being tied to a contract. Review collected by and hosted on G2.com.

Over the past year, Azion has transitioned from being just a provider to acting as a strategic partner for Smart Online. What I value most in this relationship is the consistency in deliveries and the transparency from the beginning. The gains in security and stability were quickly noticed, bringing more confidence to support the company's growth. For us, it is essential to have partners who keep up with our pace and contribute to protecting the business as a whole, with clarity and predictability. Review collected by and hosted on G2.com.

As with any solution, there are still points that can be improved. In some situations, the time between a change and its effective application could be more agile. Additionally, it would be useful to have a management panel to monitor the contract metrics. Review collected by and hosted on G2.com.

"Today we use some services hosted on Azion, such as Authoritative DNS and WAF, which have been fundamental in elevating our level of maturity in Information Security.

From the implementation phase, through the onboarding process to technical support, I can confidently say that I was extremely satisfied with all the deliveries and the quality of service.

The project started in phases, with a PoC (Proof of Concept), and we gradually expanded the use, bringing new authoritative domains to the platform.

The experience with the platform has been excellent — it is intuitive, easy to use, and greatly helps in day-to-day operations, we use it quite frequently.

Another point worth highlighting is the after-sales service. We always receive great support, from the Solutions Engineer and the Account Executive to the Technical Support Team. This constant care makes all the difference and reinforces Azion's commitment to its customers."

— Luciano Campos Review collected by and hosted on G2.com.

At the moment, I have no points to declare. Review collected by and hosted on G2.com.

I've been a customer for at least five years and consider this one of the best CDN and WAF solutions I've ever used, especially when compared to the best-known options on the market.

It's easy to use, implement, and integrate with just a few clicks, and we use it daily in our operations.

The speed of the solution, provided by the wide distribution of points of presence, along with the low latency perceived by my customers, makes all the difference. In addition to the product itself, what strengthens my partnership the most is being able to count on the Azion team as if they were an extension of my own team. The support is always agile, the responses are quick, and the technical knowledge is unparalleled. I have complete confidence in their work and I don't need to worry about the continuity of my business, even in critical 24/7 operations, because they are always present and working in our favor. This, in fact, makes all the difference. Review collected by and hosted on G2.com.

I have no complaints; everything is functioning smoothly at the moment. I even suggested some enhancements to the portal that would assist with daily tasks, and they took my feedback seriously, added my ideas to their plans, and implemented them within a few weeks. They consistently pay close attention to their clients and actively look for ways to address any needs. Review collected by and hosted on G2.com.