# IgnitePOST Reviews **Vendor:** IgnitePost **Category:** [Handwritten Notes Software](https://www.g2.com/categories/handwritten-notes) **Average Rating:** 4.9/5.0 **Total Reviews:** 57 ## About IgnitePOST IgnitePOST is a handwritten mail service that enables businesses to develop deeper relationships with customers and prospects. We do this by combining software and robotics to send real pen & ink letters with variable penmanship indistinguishable from human handwriting. The result is a far more effective marketing channel with true ROI accountability. In fact, you can think of IgnitePOST as “Mailchimp for personalized, robotic handwritten notes.” With more authentic communication, our clients see an unheard of response rate that is 30x better than email and 10x better than direct mail. In addition, IgnitePOST provides easy tools to create, send and track campaigns. These tools can be incorporated into your existing marketing or CRM systems thanks to the multitude of integration methods we offer, from Shopify and Klaviyo to white-labeling and Zapier. Relationships are critical to sales and marketing, especially in a world saturated with digital ads and emails. IgnitePOST helps you create meaningful, authentic connections that are the key to more sales and happier customers. We offer native integrations to make setting up and sending handwritten cards effortless! Some of the available options include: - Integrate with any CRM system simply by triggering an email: https://www.ignitepost.com/turn-emails-into-handwritten-cards - Shopify App Store integrations: https://apps.shopify.com/ignitepost - Zapier App: https://zapier.com/apps/ignitepost/integrations - IgnitePOST API: https://www.ignitepost.com/api-documentation ## IgnitePOST Reviews ### 1. Personal Thank Yous Go A Long Way! **Rating:** 5.0/5.0 stars **Reviewed by:** Annie J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about IgnitePOST?** I've really appreciated the fact that everyone I've interacted with at IgnitePOST has been extremely helpful and informative. They helped me set up our main campaign, which is to send a personal thank you card to customers who have spent over a certain dollar threshold with us, but I really love that I can send one-off cards to anyone I want that says anything I'd like it to say. It's been a great way for us to stay connected with great customers, and I really do believe that it leaves a great impression of our company with our customers - a touch that they aren't expecting at all and are unexpectedly delighted by. Thank you to Anda, Cassidy, and Arian, for all of your help so far! **What do you dislike about IgnitePOST?** We put a separate phone number on our IgnitePOST cards so that if any customer calls us back directly from the card, we'll be aware, but I'm also very realistic that like any marketing, customer acquisition and retention is a culmination of various touchpoints. We aren't able to gauge the direct impact of the cards, but I very strongly believe that using IgnitePOST only helps customers remember us for the next time they need our services. It's just one more way for us to stay top of mind, and puts us in a great position for word of mouth referrals. **What problems is IgnitePOST solving and how is that benefiting you?** Sending thank you cards through IgnitePOST allows us to leave one last lasting positive impression on the customer after they just spent a certain threshold of money with us on electrical services. ### 2. Effortlessly Boosts Real Estate Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Amy L. **Reviewed Date:** January 19, 2026 **What do you like best about IgnitePOST?** I really appreciate how IgnitePOST saves us a lot of time and effort, especially in real estate marketing. It's great that someone else handles our mailing, which makes the process much easier for us. Cassie Dunbar at IgnitePOST puts our mailers together efficiently, allowing us to focus on other important tasks. The initial setup was very easy, which was a big relief, and I’m more than happy to recommend IgnitePOST to others with a solid 10 out of 10. **What do you dislike about IgnitePOST?** Someone else takes care of our mailers and they look handwritten **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePOST saves me a lot of time and effort in real estate marketing by handling our mailing for us. ### 3. Love the Ease and Uniqueness! **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey P. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about IgnitePOST?** I like that it keeps us on a schedule to send out postcards. The cards are designed to match our personality and more likely to be opened by the people who receive them. Having Cassie do most of the creative part makes it very simple to do. **What do you dislike about IgnitePOST?** We have not had much of a downside using the system **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePOST helps us do our farming in a unique way that the average Realtor does not. The cards tend to give potential sellers a reason to pick up the phone and reach out to us. ### 4. Couldn't be happier with Ignite! **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | President, The David Green Group, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about IgnitePOST?** The staff (particularly Cassie) are all AMAZING and go well above and beyond to make sure everything is perfect. They are responsive and so kind. The software itself couldn't be easier to use and once you get used to the nuances of it, you're off to the races. We use it all the time and are so excited for all that's to come for our spring market, with this as a core part of our marketing strategy. We've tried other handwritten notes before, but everything about this experience is by far the best. **What do you dislike about IgnitePOST?** Nothing! At first I thought it would be better to use more characters, but now there is an understanding that it doesn't look real otherwise - no one would sit and handwrite that long a letter. **What problems is IgnitePOST solving and how is that benefiting you?** No one has time to handwrite thousands of cards, and printing shops can't do different names for each card, which is what makes it the most authentic. There is no better way to achieve this result than the robotic handwriting, and we know for a fact these get read and get results. We have experienced it before, and invest a lot into it because we know it works. We are very glad we made the right choice with Ignite and know that this is just the beginning! ### 5. Automated Thank you Cards for the Win **Rating:** 5.0/5.0 stars **Reviewed by:** Makaela M. | Vice President of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about IgnitePOST?** I really like that every customer gets a personalized thank you card after using our business. We were also able to customize the thank you package with additional magnet that stays with the customer once the cards are thrown away. We have enjoyed the customization and opportunity to create a better customer experience at the tail end. It's very easy to use and we have a great team handling our account. It was very easy to set up and once completed it just worked. We run approximately 3-600 cards a week. **What do you dislike about IgnitePOST?** I don't have a downside to share about IngbitePost at this time. **What problems is IgnitePOST solving and how is that benefiting you?** We were able to save hundreds of manhours by automating the outdated process that existed before. Our team is able to focus on other priorities. ### 6. A great direct mail partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about IgnitePOST?** I really appreciated the simplicity and ease of use of the platform—it made managing our campaign straightforward and efficient. The customer service was also excellent; the team was responsive, helpful, and made the entire process seamless from start to finish. **What do you dislike about IgnitePOST?** The main area for improvement would be around reporting. It would be great to have more visibility into site traffic or engagement metrics directly within the platform to better understand the impact of each campaign. That said, I understand this kind of tracking can be challenging given the nature of direct mail, but even basic reporting would be a valuable addition. **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePost helps us effectively re-engage lapsed or inactive customers by providing a personalized, tangible way to reconnect. In a digital-first world where email and social ads often get ignored, handwritten direct mail cuts through the noise and delivers a more memorable, emotional experience. For our VIP win-back campaigns, it allows us to stand out, rebuild the relationship, and remind customers why they loved Rosepops in the first place—all without the overhead of manually managing fulfillment. ### 7. Great Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about IgnitePOST?** I like how easy it is to create a campaign and copy it for future use. **What do you dislike about IgnitePOST?** The only complaint I have is I wish it were more clear that the contact list/card template were uploaded successfully and are being sent for processing. Sometimes it's hard to know whether you're good to go or not. **What problems is IgnitePOST solving and how is that benefiting you?** It saves us so much time when sending direct mailers and allows us to move efficiently throughout our day while also making a huge difference in our marketing potential. ### 8. IgnitePOST is SUPERB! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about IgnitePOST?** I like how involved the staff is when needing to place an order. They will take the time to go through all of the necessary steps with you to ensure you're completing your campaign correctly. **What do you dislike about IgnitePOST?** There is nothing I dislike about IgnitePOST. **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePOST took the grunt work out of having to craft handwritten notecards for our private event. The entire process was simple, efficient, and a HUGE time-saver! ### 9. A great post-purchase offline marketing company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2025 **What do you like best about IgnitePOST?** It was simple and easy to create a customized mailer to our VIP audience an get them to come to back to our website. **What do you dislike about IgnitePOST?** nothing, everything was easy to use and the CS was great **What problems is IgnitePOST solving and how is that benefiting you?** We wanted to send a Win-Back offer to our clients and give them a VIP discount ### 10. Easy personalization for member engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about IgnitePOST?** Great customer service and a personal product. I've used them at two organizations, and the onboarding has been seamless both times. It's easy to upload and personalize our monthly notes, and we get a great response from our members. **What do you dislike about IgnitePOST?** We haven't found any issues using this service. **What problems is IgnitePOST solving and how is that benefiting you?** We can have handwritten notes in a fraction of the time. ### 11. Amazing tool with huge impact **Rating:** 5.0/5.0 stars **Reviewed by:** Joy H. | VP Customer Retention and Subscriber Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about IgnitePOST?** Easy to use, extremely helpful and supportive team **What do you dislike about IgnitePOST?** Nothing - i highly recommend this tool to anyone looking to automate personalized notecards! **What problems is IgnitePOST solving and how is that benefiting you?** Ignitepost is allowing us to scale personalization for our startup- allowing us to connect with customers in authenticate way quickly and effectively ### 12. GREAT IDEA **Rating:** 5.0/5.0 stars **Reviewed by:** Collin H. | Freelance Voice Actor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about IgnitePOST?** I'm a Voice actor and do self marketing. The ability to send a card quickly to a potential client they could possibly bring them into me is an amazing time saving tool plus my hand riding is atrocious. Everybody likes to get real mail. **What do you dislike about IgnitePOST?** The on boarding fee took me by surpise.. **What problems is IgnitePOST solving and how is that benefiting you?** The ability to put a personal touch on marketing. ### 13. Very efficient and a kind team! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about IgnitePOST?** Their team was incredibly kind and helpful and this process saved us so much time! **What do you dislike about IgnitePOST?** I wish I could see previews of my letters before they are sent when using a bulk upload template so I could see how they would look. **What problems is IgnitePOST solving and how is that benefiting you?** Saved us hours writing cards! ### 14. Incredible quality product, incredible customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about IgnitePOST?** I was lucky enough to have Anda as my contact through the prospecting process. My company was evaluating options for a handwritten note service and interviewed 5 different companies as potential options. From a product perspective: There are a few services that use robots like Ignite does, but many just print a "handwritten" font on paper. The price difference is marginal when you consider the effect of authenticity. Some services had the same or similar offerings, and some beat Ignite on price. The differentiator here was the customer support. The fact is that Ignite has the best quality, followup, and support by far. The other services barely followed up with me, and I had very little confidence that they'd be able to help if anything went wrong on our end. Anda was quick, responsive, and wildly helpful. From the start, she sent over really valuable assets in the form of case studies, and she was incredibly knowledgable and professional. **What do you dislike about IgnitePOST?** We weren't excited about a $199 activation fee. That said, the explanation of this fee is to provide a live onboarding process to set us up for success **What problems is IgnitePOST solving and how is that benefiting you?** As a lean startup, it doesn't make financial sense to pay our hourly employees to spend their time writing thank you's. The automation and price point will benefit our company by saving the money but ending up with the same end result ### 15. Easy Peasy **Rating:** 5.0/5.0 stars **Reviewed by:** Paul Z. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about IgnitePOST?** Very easy to use . Great communication throughout the process . **What do you dislike about IgnitePOST?** The only slight downside is the fact the my postcards are postmarked out of MA when I live in NY . **What problems is IgnitePOST solving and how is that benefiting you?** I always wanted to be better at writing thank you cards . With ignitePosr I accomplish this in under a minute . ### 16. Amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about IgnitePOST?** From the first contact to the training call (Jack was amazing ) and the follow up (Anda is the best) the team at IgnitePOST truly cares! Very responsive to any and all questions and always willing to assist! Excellent products and excellent customer service! **What do you dislike about IgnitePOST?** I have seen no downside. This has made my life so much easier **What problems is IgnitePOST solving and how is that benefiting you?** Time... so much time! ### 17. Easy to use, the contact is very responsive and helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about IgnitePOST?** They have a great product that is easy to use! **What do you dislike about IgnitePOST?** The only downside is the upfront cost but no other compaints. **What problems is IgnitePOST solving and how is that benefiting you?** They offer affordable, custom, and multipurpose cards. This is something that is integral for my business and so this services/product is a life saver. ### 18. Great support and introduction **Rating:** 4.5/5.0 stars **Reviewed by:** Monia M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about IgnitePOST?** IgnitePost's knowledgeable team was extremely helpful in better understanding our business, showing a lot of interest in supporting our success. **What do you dislike about IgnitePOST?** If they were able to show us more examples of what people in our industry did. **What problems is IgnitePOST solving and how is that benefiting you?** Making our handwritten notes more personal and realistic. ### 19. Very intuitive system and excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica E. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about IgnitePOST?** Their product is excellent, their system is easy to use, and their customer support uses real live people. **What do you dislike about IgnitePOST?** I did not like being charged for onboard, but did find the time spent helpful. **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePOST is helping me connect with a large number of potential clients in a cost-effective and time-efficient way. ### 20. Great service. Quick response always. Nice look and feel. **Rating:** 5.0/5.0 stars **Reviewed by:** Kerr T. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about IgnitePOST?** The overall service and quick turn around time **What do you dislike about IgnitePOST?** I don't have any problems and therefore can't answer that. **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePOST is a wonderful part of our customer contact profile. ### 21. Great, friendly staff **Rating:** 4.5/5.0 stars **Reviewed by:** Shari A. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about IgnitePOST?** The staff has been very helpful and kind in helping me set up the campaign. Haven't sent out the campaign yet, so cannot report on that yet, but I feel confident that their staff will provide me with the support I need to create a successful campaign and to resolve any issues that come up. **What do you dislike about IgnitePOST?** Figuring out how to make things flow between Klaviyo and Ignite Post has certainly been a learning curve, but so far Arian has been very helpful with that whole process. **What problems is IgnitePOST solving and how is that benefiting you?** Getting 1st time purchasers to come back to our store to purchase again. Again, haven't sent out the campaign so cannot report on how beneficial the campaign has been. ### 22. Amazing technology to make marketing more personal **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly D. | Director of Marketing and Membership, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about IgnitePOST?** IgnitePost is fantastic. Previously, we spent hours each month sending handwritten cards to our members and prospective members. We knew we could print and email them but wanted the personal touch of a handwritten card. IgnitePost produces a card written with a real pen, using handwritten styles and even imperfections you would expect in a human's handwriting. This saves us a tremendous amount of time each month and even allows us to reach more members with this personal touch. When we were writing these by hand, it was easy to fall behind. Now, our cards arrive in a timely manner, welcoming new members to our society within a week or so of them joining - whereas before we would sometimes be a month or two behind. IgnitePost also integrates with Salesforce and other CRMs so that you can automate the entire process. Now, when a new member is added to our database, a workflow is automatically triggered that will select the right message and the right card and get it mailed. The idea is genius, the technology is incredible and the team is amazing. When we use an outside platform or service, we usually refer to that organization as our partner. But often, we feel like a customer. The team at IgnitePost absolutely treats you like a partner. They are incredibly responsive and dedicated to helping you make the most of the platform. They go out of their way to problem-solve and help you be successful. And if there's something you'd like to see added to the product, they are open to suggestions. I cannot say enough good about IgnitePost and how happy we are to have them as our partner. **What do you dislike about IgnitePOST?** There really are no downsides. I would like to see the ability to export a list of contacts to whom you've sent cards. While that isn't built into the product, when I asked the support team if it was possible to do it, they delivered the report to me within minutes. So - no downside. If there's something you need that you can't do with the platform - the Support team is extremely responsive and will figure out a way to deliver. **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePost is helping us get the attention of members and prospective members. It's helping us stand out by sending seemingly handwritten notes to people. It not only saves us hours each month, gives us a record to whom we've mailed cards, makees sure the cards are written and mailed in a timely manner, it also provides that white-glove service to our members. ### 23. A wonderful personal touch in marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Kat B. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about IgnitePOST?** The IgnitePost team has been great with us from the beginning. Calls, demos, follow-ups, setup, and ongoing support have been beneficial to our team's success with this product. We are all so overstimulated with electronic communication that sometimes, that handwritten card in the mail just breaks up the attention of your clients, partners and prospects. The IP system is straightforward and has multiple ways of processing cards and various packages to choose from, and when you run into an issue, the support team is always helpful. Thanks, IgnitePost! I've already recommended your services to other business owners! **What do you dislike about IgnitePOST?** So far, I have had a very positive experience and have nothing that needs addressing. If the system could allow for multiple contact lists to be used on the same campaign, that would be fabulous, but the workaround is simple enough. **What problems is IgnitePOST solving and how is that benefiting you?** Electronic communication isn't always the best way to get the attention of our type of client or partner. IgnitePost allows us to tap into that more personal touch of marketing while allowing our team to continue to focus on other tasks. ### 24. IgnitePOST moves quickly, is versatile, and provides a great product/service! **Rating:** 5.0/5.0 stars **Reviewed by:** Clark N. | Founder & Caffeinated Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about IgnitePOST?** They are flexible. We use them for various amount of handwriting jobs, and they can typically accommodate. **What do you dislike about IgnitePOST?** From some of the work we've done together (though I admit, I haven't seen their whole catalog or tried to improve), their competition impressed me more with the "handwriting" quality than IgnitePOST (read: "confusable" with a person writing). **What problems is IgnitePOST solving and how is that benefiting you?** Automating, handwriting, and fulfilling birthday cards for us has been so easy and helpful for retention. ### 25. Effortless results and qualified leads **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew K. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about IgnitePOST?** The support, creativity, and customizability are at the top of the list. The results are quite exceptional too. **What do you dislike about IgnitePOST?** Haven't found a dislike yet other than their persistence in scheduling an onboarding session -- which was rooted in my success and self-sufficiency. So I guess it was positive. **Recommendations to others considering IgnitePOST:** Do it sooner than later! **What problems is IgnitePOST solving and how is that benefiting you?** Cutting through the clutter in cold outreaches was infuriating. A personal "handwritten" note has made a tremendous impact. Example: We sent out ~75 holiday cards to net-new prospects with an unlisted QR code. The QR code generated over 200 hits on the webpage -- that's over a 260% hit rate! ### 26. Communicative and flexible! **Rating:** 5.0/5.0 stars **Reviewed by:** Lilliana C. | DOT Admin Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about IgnitePOST?** Overall great product, even better service. The process has been seamless, easy and flexible. Very happy to have found IgnitePOST! **What do you dislike about IgnitePOST?** So far, great experience! Nothing to note otherwise. **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePOST has brought the perfect solution to a long-term challenge in our business. We can now extend that personal touch to more members than ever! ### 27. Outstanding Partners, Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Kari S. | Head of Marketin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about IgnitePOST?** As a business dealing with women who are post-mastectomy it is important for our customers to feel seen/heard and understood. **What do you dislike about IgnitePOST?** Ignite Post allows us to reach out to our customers in a way that is relevant and personal. The team there is outstanding and very knowledgeable. **What problems is IgnitePOST solving and how is that benefiting you?** We are a startup in a space that is not the standard D2C. Ignite Post allows us to customize messaging to ensure it is on brand, personal and relevant. ### 28. Director of Marketing **Rating:** 3.5/5.0 stars **Reviewed by:** Lucas D. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about IgnitePOST?** IgnitePost provides amazing support with the service. **What do you dislike about IgnitePOST?** Not IgnitePost specific, but it is a challenge to find an address for prospects at larger organizations with multiple locations. **What problems is IgnitePOST solving and how is that benefiting you?** Standing out from the crowd. Making a personal connection. Providing one more touch point with leads and prospects. ### 29. Wonderful Handwritten Cards **Rating:** 5.0/5.0 stars **Reviewed by:** Andy B. | Director of Marketing and Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about IgnitePOST?** Ignitepost has allowed our business to scale our handwritten cards across our customer base. These touchpoints are critical in our business. I also appreciate their willingness to utilize our card stock so that it remains fully branded. **What do you dislike about IgnitePOST?** Nothing comes to mind that we dislike currently. We are hoping to utilize their service more. **What problems is IgnitePOST solving and how is that benefiting you?** Our omni channel business has seen enormous growth over the past five years and IgnitePOST has helped us scale our interaction with customers post transaction. We now have an extra added touch to our service. ### 30. We love IgnitePost **Rating:** 5.0/5.0 stars **Reviewed by:** 🤝Michael F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about IgnitePOST?** IgnitePost is an awesome partner to my business. They helped me solve my issue of consistent and relevant communication to our customers. And not only will our client relationships strengthen, but IgnitePost makes it quick and easy. IgnitePost helped me integrate our CRM with their services, and my customers are now guaranteed to receive a beautiful handwritten card with every interaction. **What do you dislike about IgnitePOST?** I liked all of my interactions and services provided by IgnitePost. **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePost will help me stay in communication with my customers in consistent and relevant ways. ### 31. Superb Personalized Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about IgnitePOST?** IgnitePost allows our business to connect with customers at scale on a personal level. We've seen numerous repeat customers tell us they appreciated the personal note. **What do you dislike about IgnitePOST?** IgnitePost solves the problem we set out to solve. Nothing missing. **What problems is IgnitePOST solving and how is that benefiting you?** The tool allows us to represent our brand how we want without the painpoints that have prevented us from doing so before. ### 32. Recommended: IgnitePOST's hand-written card solution **Rating:** 5.0/5.0 stars **Reviewed by:** Deven D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about IgnitePOST?** IgnitePOST's team has gone above and beyond to help us create a unique experience for our customers that drives loyalty and community in a way we haven't been able to accomplish with email or SMS. Arian and Anda have taken the time to understand our needs and help us design solutions that delight our customers. The IgnitePOST integration with Klaviyo allows us to build very specific and targeted trigger rules so that our customers receive timely "hand-written" messages from the founder voice that bring them back to us as a brand again and again. If you're looking to set yourself apart and create loyalty via personal touch, IgnitePOST's hand-written mail solution is the best we have encountered. **What do you dislike about IgnitePOST?** There isn't much to dislike about IgnitePOST at all. The only thing that is a challenge at all is fine-tuning the Klaviyo integration after initial setup, but even there, the team stepped in to assist and troubleshoot with us. **What problems is IgnitePOST solving and how is that benefiting you?** Standing out in a crowd of competitors is a challenge for every business. The hand-written solution that is logic-triggered to reach our best customers is the biggest advantage we see from IgnitePOST. We hear back from customers how much they love the hand-written notes and that intangible "feel-good" from our customers is really a great benefit. ### 33. The best at handwritten for your sales process. **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn W. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **What do you like best about IgnitePOST?** We have used a few services like Ignitepost. No one else was able to sync with our zapier automations as well as being timely. These guys get our cards out in our sales process on time everytime! **What do you dislike about IgnitePOST?** It has been set it and forget it. I have no current dislikes! **What problems is IgnitePOST solving and how is that benefiting you?** Handwriting cards for every estimate we do. ### 34. Great service, even better product! **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret M. | Enrolled Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2021 **What do you like best about IgnitePOST?** Working with Anda and her team was a great experience, and the response from our clients has been wonderful. So far, everyone has loved their personalized card, and as this is the only way we communicate with our clients outside of business-related issues, I think it's been a roaring success! Thank you so much! **What do you dislike about IgnitePOST?** The cost was probably slightly higher in actual dollars than it would have been if we'd used preprinted cards, as we've done in every prior year, but the amount of time saved in processing and sending the cards more than covered the extra cost, and I think the client response has been better. **What problems is IgnitePOST solving and how is that benefiting you?** Can't think of any - the whole process went very smoothly. ### 35. A different customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth R. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about IgnitePOST?** Great team and real clarity about cost, process, etc. The ability to send a personal touch to clients should help set us apart from our competitors. I look forward to seeing the results of our first campaign. **What do you dislike about IgnitePOST?** Nothing to dislike. No issues, and a smooth process. **What problems is IgnitePOST solving and how is that benefiting you?** We want to connect with customers that have not purchased from us recently, and hope the card will stand out. ### 36. 10/10 all around from product quality to service **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandria G. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2021 **What do you like best about IgnitePOST?** The IgnitePost team culture and personality is what I like most. A product can be as amazing as theirs, but sometimes not have the service and great experience behind it - but with IgnitePost, you have a great product and you are dealing with friendly, helpful, intelligent, kind humans! There is no price you can put on that. Their ongoing, open communication and reliable availability is also hugely appreciated. **What do you dislike about IgnitePOST?** We never got to meet the team in person because of COVID, but zoom meetings made us feel connected which helped! If we were able to meet and have everything installed/set up by the IgnitePost team and have an in person meeting, that would have been great. **Recommendations to others considering IgnitePOST:** The IgnitePost team takes the time to hear about new, unique use cases that come up at our company and figures out ways to customize and implement changes/improvements to continue to have their product work as best as possible for all our needs. **What problems is IgnitePOST solving and how is that benefiting you?** IgnitePost is helping us create a personalized customer experience that is unforgettable and creates a lasting impression. ### 37. Very useful way of sharing information and feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about IgnitePOST?** Handwritten notes much more personal than emails Seem to have higher response rate Caring company with great back up support Easy to use interface Competitively priced **What do you dislike about IgnitePOST?** Lack of companies in our sector who actually use the software on a day to day basis but great tool used internally to share information and ask for feedback. **What problems is IgnitePOST solving and how is that benefiting you?** Sales and marketing Information on project management and delivery and focus groups Customer and councillor engagement Easier to do consultation exercises. ### 38. Great Service - Great Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Kassondra R. | Partner Success Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about IgnitePOST?** IgnitePost is a fabulous way to connect with our customers in a personal way. The handwritten styles and envelopes really create a special moment for the customer. We are very happy with the service we received and the help with onboarding. This is an easy to use product and will be easily scalable. **What do you dislike about IgnitePOST?** We would like to see more options for types of paper but other than that happy with the product! **What problems is IgnitePOST solving and how is that benefiting you?** We communicate with our customers mostly over phone and video. Having the ability to send a handwritten card to welcome them creates an immediate connection and a great start to our partnership. ### 39. Making the Personal Touch Incredibly Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about IgnitePOST?** Tech is mind-blowingly cool. Robots that hand-write cards for you?! Come on. It can also integrate with CRMs and tools like Zapier to pull off a smooth automated process, which is huge if you're trying to scale this function. **What do you dislike about IgnitePOST?** Nothing so far - so easy to use. Maybe more in-app design abilities, but it was easy just to design the cover in Canva and upload it to the template in IgnitePost. **What problems is IgnitePOST solving and how is that benefiting you?** Scaling the personal touch. We're a small team and with limited hands to write cards, so a service like this is a dream come true. ### 40. Love using Ignite Post for quick and easy thoughtfulness! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about IgnitePOST?** I like that Ignite Post is such a great company that cares about their consumers and the people/community that the consumers are utilizing IgnitePost for. Its really simple to use and customer service is great. **What do you dislike about IgnitePOST?** Paper/envelope options expansion would be great. No biggue though. **What problems is IgnitePOST solving and how is that benefiting you?** It is really helping us connect with our customer base, especially in a digital world where things can feel less hands-on. ### 41. Our product success rate has improved since we begun using IgnitePost! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about IgnitePOST?** IgnitePost offers an integration that allows our business to send letters on behalf of our customers with one touch of a button. Being able to vary the handwriting style has helped us tremendously which in turn improved our product success rate. Arian and Leo have been super helpful and accommodating to meet our business needs. **What do you dislike about IgnitePOST?** The only thing to mention is the manual work that goes into sending bulk letters. With our unique case, the work can be tedious, but it's not a huge deal! With the integration, there is no other manual work involved so there's no true dislike. **What problems is IgnitePOST solving and how is that benefiting you?** Since we are sending letters on behalf of our users, varying the handwriting style has improved our product success rate. Additionally, with the integration, IgnitePost allows us to scale through automation, which is extremely important in the tech industry. ### 42. Great service and awesome results **Rating:** 5.0/5.0 stars **Reviewed by:** Carla C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about IgnitePOST?** Really love the intentionality that the IgnitePost cards present to customers. It really connects with people in an awesome way and we have heard such great responses from those we sent the cards to. This is definitely something we will be implementing in the large scale across our business! Also the customer support is very helpful with setting up automated and customized notes to go out for specific customer segments. Highly recommend this service to anyone who wants to increase the professionalism of their business or service. **What do you dislike about IgnitePOST?** There is not much I dislike, I suppose it could be nice to have more features within IgnitePost without having to source outside webpages but it doesn't really bother me. **What problems is IgnitePOST solving and how is that benefiting you?** We are giving people a better way to connect with us as a brand and create more high lifetime value customers. ### 43. Tru Ignited **Rating:** 5.0/5.0 stars **Reviewed by:** Jack M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2020 **What do you like best about IgnitePOST?** In our business as a startup, it is extremely important that we are as efficient as possible with our time and capital. IgnitePost is perfect because it delivered an automated personal touch to customer service and experience without us having to spend tens of thousands of dollars on an additional hire to deliver the same experience. **What do you dislike about IgnitePOST?** IginitePost did not really have any limitations. I thought it was a great price for a great service. **What problems is IgnitePOST solving and how is that benefiting you?** Rather than personally writing handwritten notes to every individual customer (which becomes impossible), we took the time to create the perfect note and IgnitePost took care of the rest. Now our hands no longer hurt from writing thousands of cards. ### 44. Incredible product **Rating:** 4.5/5.0 stars **Reviewed by:** Manish S. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2020 **What do you like best about IgnitePOST?** We're a small robotics based startup with a waiting list of customers for our product. While we build our product, we need to keep these customers engaged and updated on our progress. IgnitePost has been key to helping us keep these folks updated. We send out a newsletter once a month and use IgnitePost for the delivery. Our customers love the personal touch esque experience. **What do you dislike about IgnitePOST?** We had some technical questions that took a couple days to turnaround. Not a big issue at all - they're a small nimble team and they're probably growing rapidly. **What problems is IgnitePOST solving and how is that benefiting you?** Keeping our customers updated on our progress. ### 45. Managing Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about IgnitePOST?** Ease of use. IgnitePost was super convenient and easy to work with, the whole process was a positive experience. I also greatly appreciate how quickly the team responded and helped me with our custom needs. **What do you dislike about IgnitePOST?** Nothing, I'm looking for additional ways to use their service. **Recommendations to others considering IgnitePOST:** If you are looking for ways to help your sales reps to stand out, this is a very good option. **What problems is IgnitePOST solving and how is that benefiting you?** I'm using their service to engage potential customers and to increase inbound sales. Our target customers have voiced how nice it was to receive a personal handwritten note from us. ### 46. The best way for your marketing to break through in the, 'COVID age' ☄️ **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Owner/Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about IgnitePOST?** Our marketing needed a jumpstart in the COVID age. Our emails weren't seeing any lift, so we decided to try hand-written emails. We liked the attribution best. **What do you dislike about IgnitePOST?** Nothing particularly to dislike. The team is small, but they have a great product, which scales. This product can handle over 10K notes, no problem. **Recommendations to others considering IgnitePOST:** Recommended if you're customers are more old school and found online. Great way to break through the clutter of email. **What problems is IgnitePOST solving and how is that benefiting you?** We have seen some open rates plateau with email marketing and needed a better way to invigorate our database. Also, our emails weren't working well enough to help with retention. We have only been using IgnitePost a small time, but have already seen some lift in our retention rates. ### 47. Helps me rise about the noise and personally connect with customers and prospects at scale. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **What do you like best about IgnitePOST?** The technology behind it is amazing - these are actually my handwritten letters, but the robots do the work of putting pen to paper. **What do you dislike about IgnitePOST?** Character limits are helpful because they keep my message direct. However, they can be frustrating at times. **Recommendations to others considering IgnitePOST:** It's a way to avoid direct mail and also a way to enhance what you're doing with ABM campaigns or customer success. **What problems is IgnitePOST solving and how is that benefiting you?** My goal is to stand out and make sure my customers or prospects know that I am personally attempting to connect with them. With IgnitePost, I'm able to get more responses than I'd typically expect via phone calls and/or email. Combining IgnitePost into my work gives me another tool to surprise and delight. ### 48. Taking Post Purchase/Customer Interaction to another level - LOVE IgnitePost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about IgnitePOST?** The more helpful aspects of IgnitePost are the easy to use back end interface and the people behind the tool. The back end tool is self explanatory, interactive, and exciting to use. In addition, Arian at IgnitePost answers questions day and night, and makes availability to help with anything you need. **What do you dislike about IgnitePOST?** There isn't much to dislike about IgnitePost. If they don't have a function or ability, they work to add it and make sure you have everything you need to succeed. **What problems is IgnitePOST solving and how is that benefiting you?** We use IgnitePost to Post Purchase follow up for orders from Shopify and Amazon. By sending a physical card, it proves more intimate for the customer and separates us from our competition, which translates into higher LTV and repeat business. ### 49. Fitplan Live **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about IgnitePOST?** As someone who is not very technically oriented, I find Ignite Post easy to use and they make their technology very straightforward. **What do you dislike about IgnitePOST?** I dislike getting cards returned because the mailing list I provided was not current, this is actually better than an email because I can clean up the mailing list when cards get returned as undeliverable. **Recommendations to others considering IgnitePOST:** The product is very professional, they are easy to deal with and the cost is very reasonable. **What problems is IgnitePOST solving and how is that benefiting you?** Getting noticed by people and businesses that we have a hard time getting noticed by on social media or via email. I had great success with a fundraising campaign using Ignite Post and my second campaign has done what we had hoped for to kickstart a new marketing campaign. ### 50. Worked great for our sales team! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2020 **What do you like best about IgnitePOST?** Much better than sending "yet another email"- esp for valuable B2B accounts. Great tool for our BDRs to prospect in existing accounts. **What do you dislike about IgnitePOST?** Didn't have addresses for many prospects so needed to manually track those down. Not sure if there is anything they can do to help that. **What problems is IgnitePOST solving and how is that benefiting you?** Response rates from B2B prospects- they are loo low when using traditional methods like cold calling and cold emails. We have seen double the response rate when sending personalized outreach with IgnitePost ## IgnitePOST Discussions - [What is IgnitePost used for?](https://www.g2.com/discussions/what-is-ignitepost-used-for) - [View IgnitePOST pricing details and edition comparison](https://www.g2.com/products/ignitepost/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+02%3A56%3A25+-0500&secure%5Bsession_id%5D=2f5fd7fc-91cc-40a4-bb34-4ce6a9d7da21&secure%5Btoken%5D=18069cc5eec939cf5cddc94261044515ac7e1a65ecac7a1c1f33545cbf59b999&format=llm_user) ## IgnitePOST Integrations - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) ## IgnitePOST Features **Design** - Templates - Styles - Builder - Customization **Production** - Speed - Accuracy - Stationary - Volume **Distribution** - Mail Service - Range - Add-Ons - Open Rate **Integrations** - Contact List Import - Marketing Tools - Gift Services **Agentic AI - Handwritten Notes** - Autonomous Task Execution - Cross-system Integration ## Top IgnitePOST Alternatives - [Handwrytten](https://www.g2.com/products/handwrytten/reviews) - 4.7/5.0 (847 reviews) - [Handwrite](https://www.g2.com/products/handwrite/reviews) - 4.8/5.0 (18 reviews) - [Cardly](https://www.g2.com/products/cardly/reviews) - 4.9/5.0 (134 reviews)