IgnitePOST Reviews & Product Details

I've really appreciated the fact that everyone I've interacted with at IgnitePOST has been extremely helpful and informative. They helped me set up our main campaign, which is to send a personal thank you card to customers who have spent over a certain dollar threshold with us, but I really love that I can send one-off cards to anyone I want that says anything I'd like it to say. It's been a great way for us to stay connected with great customers, and I really do believe that it leaves a great impression of our company with our customers - a touch that they aren't expecting at all and are unexpectedly delighted by. Thank you to Anda, Cassidy, and Arian, for all of your help so far! Review collected by and hosted on G2.com.

We put a separate phone number on our IgnitePOST cards so that if any customer calls us back directly from the card, we'll be aware, but I'm also very realistic that like any marketing, customer acquisition and retention is a culmination of various touchpoints. We aren't able to gauge the direct impact of the cards, but I very strongly believe that using IgnitePOST only helps customers remember us for the next time they need our services. It's just one more way for us to stay top of mind, and puts us in a great position for word of mouth referrals. Review collected by and hosted on G2.com.

The staff (particularly Cassie) are all AMAZING and go well above and beyond to make sure everything is perfect. They are responsive and so kind. The software itself couldn't be easier to use and once you get used to the nuances of it, you're off to the races. We use it all the time and are so excited for all that's to come for our spring market, with this as a core part of our marketing strategy. We've tried other handwritten notes before, but everything about this experience is by far the best. Review collected by and hosted on G2.com.

Nothing! At first I thought it would be better to use more characters, but now there is an understanding that it doesn't look real otherwise - no one would sit and handwrite that long a letter. Review collected by and hosted on G2.com.

I really like that every customer gets a personalized thank you card after using our business. We were also able to customize the thank you package with additional magnet that stays with the customer once the cards are thrown away. We have enjoyed the customization and opportunity to create a better customer experience at the tail end. It's very easy to use and we have a great team handling our account. It was very easy to set up and once completed it just worked. We run approximately 3-600 cards a week. Review collected by and hosted on G2.com.

I don't have a downside to share about IngbitePost at this time. Review collected by and hosted on G2.com.

I really appreciated the simplicity and ease of use of the platform—it made managing our campaign straightforward and efficient. The customer service was also excellent; the team was responsive, helpful, and made the entire process seamless from start to finish. Review collected by and hosted on G2.com.

The main area for improvement would be around reporting. It would be great to have more visibility into site traffic or engagement metrics directly within the platform to better understand the impact of each campaign. That said, I understand this kind of tracking can be challenging given the nature of direct mail, but even basic reporting would be a valuable addition. Review collected by and hosted on G2.com.

I like how easy it is to create a campaign and copy it for future use. Review collected by and hosted on G2.com.

The only complaint I have is I wish it were more clear that the contact list/card template were uploaded successfully and are being sent for processing. Sometimes it's hard to know whether you're good to go or not. Review collected by and hosted on G2.com.

I like how involved the staff is when needing to place an order. They will take the time to go through all of the necessary steps with you to ensure you're completing your campaign correctly. Review collected by and hosted on G2.com.

There is nothing I dislike about IgnitePOST. Review collected by and hosted on G2.com.

It was simple and easy to create a customized mailer to our VIP audience an get them to come to back to our website. Review collected by and hosted on G2.com.

nothing, everything was easy to use and the CS was great Review collected by and hosted on G2.com.

Great customer service and a personal product. I've used them at two organizations, and the onboarding has been seamless both times. It's easy to upload and personalize our monthly notes, and we get a great response from our members. Review collected by and hosted on G2.com.

We haven't found any issues using this service. Review collected by and hosted on G2.com.

Easy to use, extremely helpful and supportive team Review collected by and hosted on G2.com.

Nothing - i highly recommend this tool to anyone looking to automate personalized notecards! Review collected by and hosted on G2.com.

I'm a Voice actor and do self marketing. The ability to send a card quickly to a potential client they could possibly bring them into me is an amazing time saving tool plus my hand riding is atrocious. Everybody likes to get real mail. Review collected by and hosted on G2.com.

The on boarding fee took me by surpise.. Review collected by and hosted on G2.com.