Better collaboration: Users can review documents in parallel, which saves time and lets them focus on more important tasks.
Improved communication: Users can manage comments and revisions directly within the platform, without needing other tools, and all activities are tracked.
Customer support: Communication with the support team is good and quick. In my experience, the Service Level Agreement has always been met. Review collected by and hosted on G2.com.
Limited customization: It can be complicated to fully adapt the tool to our specific needs, so we ended up sticking with the default configuration.
Poor reporting features: The reporting options are very basic. For more complex data analysis, it’s necessary to export the data and use other tools.
Track Changes mode: We ran into issues when handling tracked changes from Microsoft Word. Review collected by and hosted on G2.com.



