# IconCMO Reviews
**Vendor:** Icon Systems  
**Category:** [Church Management Software](https://www.g2.com/categories/church-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 31
## About IconCMO
Since 1992, Icon Systems has been developing high-quality software exclusively for non-profit religious organizations. The company was founded in 1992 by Robert Gifford, who previously headed research and development for Great Plains Software. Under his leadership, Great Plains Accounting and Dynamics, two highly popular accounting software systems in the for-profit industry, were developed and eventually acquired by Microsoft. Icon Systems’ software is currently used by thousands of churches globally. Since its founding, Icon Systems has become legendary for its commitment to high-quality products as well as outstanding service and support. We provide a comprehensive, low-cost, web-based church software solution with superior customer support, automatic upgrades, nightly back-ups, and top-of-the-line security, as well as compliance with both the IRS and FASB regulations. Our all-in-one package includes: Family and individual profiles Donations, including text and e-giving Household &amp; individual groups Mass communication Attendance tracking Multiple concurrent users IRS-compliant donor statements Member portal Check In Event Registration Full support and training Automatic upgrades &amp; backups IRS-compliant church accounting Payroll Multi-site software Organizational hierarchy available and much more…



## IconCMO Pros & Cons
**What users like:**

- Users appreciate the **excellent customer support** of IconCMO, praising the knowledgeable and friendly assistance available anytime. (5 reviews)
- Users value the **easy navigation** and support of IconCMO, making their experience seamless and efficient. (5 reviews)
- Users appreciate the **easy navigation** of IconCMO, finding it simple to use and access help when needed. (2 reviews)
- Users appreciate the **simplicity** of IconCMO, highlighting its ease of use and excellent reporting features. (2 reviews)
- Users value the **regular and effective updates** of IconCMO, enhancing usability and responsiveness to feedback. (2 reviews)
- Automation (1 reviews)
- Easy Access (1 reviews)
- Easy Setup (1 reviews)
- Users value the **efficiency** of IconCMO, enhancing compliance and simplifying accounting processes for non-profits. (1 reviews)
- Functionality (1 reviews)

## IconCMO Reviews
  ### 1. Excellent business solution for church management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about IconCMO?**

There are several things I love about Icon: 

1. The system is able to import online giving. This saves a lot of time entering data. 

2. Icon partners with other companies. In 2023, we were required to start filing W-2's and 1099 Misc. forms electronically. I reached out to Icon for help, and they referred me to Yearli. This program is so easy to use, and has saved me so much time preparing and filing forms with the IRS.    

3. The previous software program we used cost a little over $5,000 per year. Since purchasing Icon, we have saved thousands of dollars. 

4. Icon offers a variety of reports to print out for the Finance Committee.

5. Icon is a great database to use for attendance and membership records.

**What do you dislike about IconCMO?**

I can't think of anything at the moment.

**What problems is IconCMO solving and how is that benefiting you?**

Partnering with other businesses and providing information about those companies in the Tools and Services tab.

  ### 2. The best product and the best service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David H. | Treasurer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about IconCMO?**

IconCMO does everything I need it to do and does it wonderfully.  The menus are easy to navigate and it is easy to make entries.  When I have to do something I haven't done before, there are videos and help screens.  And there is always a knowledgeable and friendly support person available whenever I call - with no waiting, I might add!

**What do you dislike about IconCMO?**

It is just a little inconvenient to have to enter the phone number for the church when logging in (but I understand why it is necessary.)  I'd like to be able to open email attachments that I am sending, to verify that I have attached the correct file before sending.

**What problems is IconCMO solving and how is that benefiting you?**

Simplifying donor receipt generation.
Simplifying bank reconciliation and check generation.
Providing appropriate non-profit reports.
Consolidating member information.
Providing directory access to members.

  ### 3. Excellent Product - Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about IconCMO?**

This product is easy to use and has EXCELLENT support!!  Whenever I’ve had a question they have always been readily responsive and when I recently made a suggestion (based on user experience) it was quickly implemented.  The company is constantly looking for and implementing updates to keep the product relevant and user friendly.  Couldn’t e more pleased!

**What do you dislike about IconCMO?**

In our several years of using IconCMO, I haven’t found anything that I dislike about the product.

**What problems is IconCMO solving and how is that benefiting you?**

IconCMO is an invaluable resource for our church in terms of communications with parishioners, accounting, and payroll.

  ### 4. Blessing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy B. | Finance Chairman and Board Vice-chairman, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about IconCMO?**

IconCMO is simple to use with great reports.

**What do you dislike about IconCMO?**

I have not discovered any downside so far.

**What problems is IconCMO solving and how is that benefiting you?**

Previously, our church was using an outside accounting firm to keep our books.  There were significant delays in getting financial reports making it difficult to make timely decisions.  We now have our monthly books closed within 5 days of month end.  Different department heads can now see how they are performing with their budget in real time.

  ### 5. IconCMO is a valuable resource for church administration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather H. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about IconCMO?**

Icon CMO is cloud based, you can access it anywhere you have an internet connection. Mulitiple Users are able to access it as well so everyone in your office can be on the same page. The thing I value the most with this program is the amazing customer service. Anytime I make a mistake or I'm not sure how to do something I can call and the staff is there to help.

**What do you dislike about IconCMO?**

I don't see a downside to using IconCMO. It is user friendly and very easy to learn.

**What problems is IconCMO solving and how is that benefiting you?**

IconCMO is a wonderful resource for our church to be organized and good stweards of our finances. It also allows for transparency since multiple users can access the information anywhere with an interenet connection.

  ### 6. Treasurer at Church and love using ICON

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2025

**What do you like best about IconCMO?**

Ease of use, superior customer support and continued product updates.

**What do you dislike about IconCMO?**

I have no complaints with using the software.

**What problems is IconCMO solving and how is that benefiting you?**

Prior to purchasing Icon we had a manual process and Icon has made us extremely more efficient.

  ### 7. IconCMO has saved my day more times than I can remember!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marvel R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about IconCMO?**

IconCMO is always very prompt with their responses. Even if they need to research or log in to our account, they always reply and say they are working on it. They are always willing to get on the phone with me and work through my questions together. Last year I had a big payroll issue, and without their help I don't know how I would have resolved it. Our Financial Secretary is also pleased with the ease of entering contributions and printing our contribution statements at the end of the year. We've been using IconCMO since 2020 and I found all the tutorials invaluable in implementing the software. In short, I can't imagine using any other software that might be out there. I am a fan for life!

**What do you dislike about IconCMO?**

I can't think of anything that I dislike.

**What problems is IconCMO solving and how is that benefiting you?**

IconCMO helps me correct mistakes that I have made, or questions that I have about how to report specific things. This helps me be sure my statements are accurate and that we are reporting things correctly to our congregation.. It also helps our council make decisions regarding the church's future.

  ### 8. Excellent Vendor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louis J L. | Property Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about IconCMO?**

Platform is simple to navigate, customer service is excellent

**What do you dislike about IconCMO?**

There are no downsides. I am happy with the company

**What problems is IconCMO solving and how is that benefiting you?**

They keep modernizing their platform, and offer seamless integration with Vanco, another vendor we use

  ### 9. Best Fund Accounting Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen K. | Treasurer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2024

**What do you like best about IconCMO?**

Icon software keeps non-profit compliant with the IRS.

Icon Software is constantly improving the accounting process, reconciling bank statements and payroll, to be more user friendly and efficient.

**What do you dislike about IconCMO?**

As far as our experience has been, there is no direct deposit of payroll.  We have employees that have been requesting this.

**What problems is IconCMO solving and how is that benefiting you?**

More transparent reporting and it helps gain trust of our donors to use their donations as directed.

  ### 10. Use for accounting only - works great

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michael G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about IconCMO?**

The fund accounting works great - especially for the price.

**What do you dislike about IconCMO?**

.payroll does not do direct deposits
.reports are limited
.only inports data from selected banks
.does not inport credit card data
.does not allow for credit card sub accounts. We have one main CC account with several individual cards issued to different individuals.

**What problems is IconCMO solving and how is that benefiting you?**

Survey would not allow me to NOT check Church Management. Our church uses someone else and another application for church management. I am using it JUST for the accounting side. It was cheaper than APLOS or any other accounting package that uses funds that I bound in 2022. 
Was using QuickBooks but got VERY tired of their non-fund accounding software and high priced support.
ICON is user friendy and has has quick email support. I have never had any reason to call them for support so do not how well that works.

  ### 11. We love IconCMO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about IconCMO?**

We have been using Icon for a number of years now and I have been impressed from the beginning. We switched to Icon from another church management program and the process was easy, especially with the help from their customer support people. We use it daily for all of our accounting and membership needs, and while it is very comprehensive, it is also easy to use.  The very few times I have had a problem, customer support has always been excellent in resolving my issue in a single call. It has features beyond our needs, is frequently updated with new and/or improved features, is easy to implement, easy to use and integrates all of our membership and accounting needs into one awesome software package.  I highly reccomend Icon to any church looking for a new software management system.

**What do you dislike about IconCMO?**

I see no dowsides to the software, it fulfills our needs 100%.

**What problems is IconCMO solving and how is that benefiting you?**

Icon  fulfills all of our accounting and management needs.

  ### 12. Amazing customer service and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about IconCMO?**

The software is very user-friendly, and the customer service is top-notch! I can honestly say I have never had better customer service with a program. I am very new to bookkeeping and I feel like I was calling every day to get help. I never felt like I was inconveniencing them or dumb for asking the questions.

**What do you dislike about IconCMO?**

Maybe just the ability to customize more on the household page

**What problems is IconCMO solving and how is that benefiting you?**

A lot of bookkeeping questions!

  ### 13. Quick to help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jane S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about IconCMO?**

The staff at Icon are very quick to respond any time I have a question.  Their answers are easy to understand and get straight to the point.

**What do you dislike about IconCMO?**

When I send a group email from Icon it woul be great to have a reply all option.

**What problems is IconCMO solving and how is that benefiting you?**

They help keep track of everyone in our church

  ### 14. Using IconCMO for over 10 Years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about IconCMO?**

IconCMO was easy to set up, used double-entry accounting system and was the best product that had I found for the price in 2013 when we planted a new congregation in Fulshear.  After using Quickbooks and Excel spreadsheets at another church, I found IconCMO much easier to use.  Recording contributions was easy and the year end statements were a breeze.  The product is continually updated with new features and functionality and pricing remains very reasonable.  The payroll option and the ability to import contributions from Vanco was a timesaving feature that I wish we had used earlier.

**What do you dislike about IconCMO?**

After using IconCMO for so many years, sometimes the enhancements and additional features take time for me to learn how to use and make me a little less productive for a short period of time.

**What problems is IconCMO solving and how is that benefiting you?**

Payroll, contribution recording and reporting, financial statements for the banks and accounting firms we use to audit our statements.  We needed an accounting package that was better suited to churches and non-profits and IconCMO fit the bill.

  ### 15. Seven Years of Successful Church Database Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Becky N. | Equipment Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about IconCMO?**

We like IconCMO because it is cloud-based and very accessible.  Help Files, blogs and Customer Service all are provided as good resources for the best practices for managing a church member database.

**What do you dislike about IconCMO?**

One must get used to the application's architecture and how to drill into the areas desired.

**What problems is IconCMO solving and how is that benefiting you?**

Communication and Contribution tracking

  ### 16. Great Church Database System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about IconCMO?**

It is fairly intuitive and easy to use with little training.

**What do you dislike about IconCMO?**

It has some limitations that can be frustrating for administration needs.

**What problems is IconCMO solving and how is that benefiting you?**

They integrate multiple programs which simplifies how we track different things within the congregation, such as giving, attendance, and events.

  ### 17. ICON - The Best Fund Accounting System Anywhere!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie D. | Finance Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about IconCMO?**

ICON is by far superior to any fund accounting/donation tracking system out there. The accounting segment is incredibly robust and allows full operational control, unlike other accounting software that looks flashy but processes transactions that are difficult to undo or manipulate in a way that makes sense. The integration between donation tracking and accounting is also a wonderful feature for those who are used to tracking donations with one software and having to input the accounting in another. While it might take a little while to be comfortable with the level of control the user can execute, they will eventually realize the freedom they've been given and love it as much as I do!  I also really appreciate their customer service both via email and phone. They are very good at responding to questions and concerns as well as customer feedback on module upgrades.

**What do you dislike about IconCMO?**

There is very little I dislike about ICON. If anything, I would say that there are a few features that are still being refined and upgraded, but ICON is committed to customer feedback and the constant improvement of its product. I have been a customer for 10 years now and have seen this at work. They are working hard to set the standard as the premier fund accounting program.

**What problems is IconCMO solving and how is that benefiting you?**

Our non-profit has both ministry and missionary operations. The fund accounting with donation tracking allows us to operate efficiently while allowing us to produce reports and information on demand.

  ### 18. IconCMO provides excellent accounting support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about IconCMO?**

The IconCMO accounting team is professional and has been very helpful to our organization. We outsource a portion of our bookkeeping to their team. They are knowledgeable, prompt in their responses, and kind and helpful in their interactions. They have helped us resolve multiple issues, are prompt and thorough in reconciling our monthly books and providing reports, and are always available to explain how to do something new in Icon when I have a question about the system or encounter a new situation.

**What do you dislike about IconCMO?**

It has been a little difficult to make sure that everyone on our team knows how to use the system. While the accounting team is very helpful in their support, and Icon provides written support resources, for our volunteers who don't have time to learn the system or ask for help, it can be challenging to make sure everyone is on the same page.

**What problems is IconCMO solving and how is that benefiting you?**

IconCMO is working to make their systems more efficient. For example, their new Donations module (replacing Contributions) will streamline some features that will benefit us, such as being able to transfer donations (this recently happened for us) without needing to use a date range or repost previous batches.

  ### 19. IconCMO Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about IconCMO?**

It is very user-friendly and easy to navigate.

**What do you dislike about IconCMO?**

I haven't found anything I don't like at this time.

**What problems is IconCMO solving and how is that benefiting you?**

We needed a software that would manage the finances of the church including payroll and this software does that!!

  ### 20. Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad T. | Senior Financial Guide, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about IconCMO?**

I like the record keeping of the software and if I run into questions the support team is incredibly helpful.

**What do you dislike about IconCMO?**

There are some hiccups with group emails and texts, but it sounds like those are getting worked on. I also think the deposit slip after the contributions should be more intuitive, and list checks in order entered, not alphabetically. Overall though these are small things.

**What problems is IconCMO solving and how is that benefiting you?**

The fund accounting feature is very easy to use once I learned how to use it. I love the immediate reports.

  ### 21. The most amazing support team ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peg D. | Church Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about IconCMO?**

Without fail, whenever I have a question - be it by e-mail or by phone, someone is always available right away and the assistance provided is always completely on point, incredibly instructive, and useful in my everyday use of the system.

**What do you dislike about IconCMO?**

Absolutely nothing. Everything works better than expected.

**What problems is IconCMO solving and how is that benefiting you?**

Every question I have about using the system. I am new to Icon and not yet familiar with all the great functionality of the system. The more I learn, the more I realize what a dynamic and comprehensive the system is.

  ### 22. Great service over my 17 years using IconCMO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about IconCMO?**

The website is well designed and functions well for fund accounting, payroll, contributions, and people management.  Tech Support is superb.

**What do you dislike about IconCMO?**

Nothing!  I have used their web-based services for 17 years in three different churches. They have always addressed well any concerns I had.

**What problems is IconCMO solving and how is that benefiting you?**

They have helped me address some complex payroll issues and have helped me train new employees in the use of their application.

  ### 23. Robust integrated fund accounting system.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about IconCMO?**

Ease of use, setup, and attentive support. User forum answers most routine inquiries. Integration with Vanco is exceptional.

**What do you dislike about IconCMO?**

Not app based and access via phone/mobile device is cumbersome.

**What problems is IconCMO solving and how is that benefiting you?**

Solving IRS reporting, fund accounting, contribution management, integrated payment systems

  ### 24. Wisconsin Church Secretary

**Rating:** 4.0/5.0 stars

**Reviewed by:** Linda H. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about IconCMO?**

Very good organization to track congregational members information.  Good, quick response to any problems or questions I may have.

**What do you dislike about IconCMO?**

Wish we could print out reports from ICON groups.

**What problems is IconCMO solving and how is that benefiting you?**

We are able to track members information between all of us in the office.  We have created more groups to keep our information better organized and easier to find when needed.

  ### 25. End of Year dilemma solved!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allene H. | Instructional Technology Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2021

**What do you like best about IconCMO?**

Maranda was VERY helpful in helping me identify the issue and quickly resolving it.

**What do you dislike about IconCMO?**

Nothing to dislike about this product - IconCMO

**What problems is IconCMO solving and how is that benefiting you?**

Our church uses IconCMO primarily for contributions and membership, and contact information.  It is easy to use, support is very helpful, and videos and guides are readily available.

  ### 26. IconCMO is a one-stop solution for most churches and smaller non-profits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2021

**What do you like best about IconCMO?**

Live support help is readily available with most calls; I rarely have to leave a message for call-back.
The openness of developers to suggestions for enhancements.
Flexibility in data structures [groups / events / special events].
Wide variety of query/data retrieval options.
Contribution integration with Vanco and General Ledger transactions [although we moved to a different accounting system as explained in next section].

**What do you dislike about IconCMO?**

Chart of Account structure does not adapt  [or I couldn't figure it out] to SOFE requirements for 990 filing and financial review requirements
Budget preparation/reporting is tedious and does not lend itself to program/department reporting
Forced use of some field values [e.g., Status of Active/inactive, etc.; special events that don't apply to our application]  
Inability to configure field labels on drop-downs at the Individual level.  As a result, the contents of our drop-downs appear to be mislabeled, making it confusing to users.

Does not work well on a mobile platform; there used to be a directory available for phone use.  It would be a big help for our coordinators to have group texting / emailing at their fingertips via their mobile devices.

**Recommendations to others considering IconCMO:**

It is an economical, efficient, and reasonably easy-to-use application once you are used to it.  I am not sure what else is out there these days to compare with it.

**What problems is IconCMO solving and how is that benefiting you?**

We had a hodge-podge of excel spreadsheets to track volunteers and ministry partners.  By funneling contact information into a single database it became easier to communicate with them and identify who is actively engaged in the ministry now.   The challenge has been that IconCMO is designed for church use more than general non-profit use.  

The solution is not ideal but it is better than what we had.  I would like to better understand how to use some of the features in case I am missing something.  I also would like to see some enhancements that would make use of the data for our purposes easier to grasp for our users.

**Official Response from Sales at Icon Systems:**

> Thank you so much for your review! It sounds like a little more training on the system would be helpful - we do offer free training on a 1-on-1 basis, so please feel free to sign up on your home page in IconCMO, or email support@iconcmo.com and we can set up a time!

To address some of the current concerns you had:

Budgeting in IconCMO is done by fund, which also allows you to be able to print budget reports by Fund as well as for the whole organization

As for the fields and labels, IconCMO has the option under Church Membership to modify the contents of a dropdown list. This gives you the ability to customize your drop down lists to meet the needs of your organization!

Lastly, our Member Portal is still available for download in Google play and Apple's app store. This member portal has the directory available with clickable links on phone numbers and email addresses for calling and texting. Our member portal is designed for mobile phone use. 

  ### 27. IconCMO is recommended

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carol P. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about IconCMO?**

They have incredible responsive support.

**What do you dislike about IconCMO?**

The reports don't seem customizable and I don't always want to do an excel report to get the email

**What problems is IconCMO solving and how is that benefiting you?**

Too big a question. It helps us manage our members and their contributions. Lots of good things about that.

**Official Response from Sales at Icon Systems:**

> Hi Carol, thanks for the review! 

As far as customized reports go, in the majority of your screens there is an icon in the upper right hand corner (next to the magnifying glass icon) that looks like 3 dots. If you click on those three dots, it opens up a customization area. Here you can customize your view of the screen and print a custom report. We have a video that gives you an overview of how to use that feature here: https://youtu.be/GOgM7-wrBO0

  ### 28. Helpful resource

**Rating:** 3.5/5.0 stars

**Reviewed by:** Allison F. | Development Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2019

**What do you like best about IconCMO?**

I like being able to have a space where we can track all our parishioners, their contact information, and their gifts given. I also love that we can upload a photo to match the person in the database, it makes it more personal and easier to connect to the information. There are spaces to capture all kinds of information, and I like how we can pull different reports to better reach certain groups within our parish. 

**What do you dislike about IconCMO?**

I wish of the donations reports had more comparison options. I really like to have the data available to compare different funds supported and group them to be compared year to year or just among each other. From what I understand you can only compare everything or 2 items-there aren't options to view a handful of chosen funds grouped together. We are a church and school that work together, and I always wanted to be able to separate the school items from the church items and that wasn't possible. 

**Recommendations to others considering IconCMO:**

Test it out and give it a try, that's the best way to know if it will be a good fit for your needs. 

**What problems is IconCMO solving and how is that benefiting you?**

IconCMO assists me in creating better connections with our members. It covers all the basic information that I might need when making connections with the people we serve. An added bonus is that I love that it has birthday and anniversary reminders on the main page. I use IconCMO when I need a phone number or address to invite or thank someone. It is an important resource for my work. 

  ### 29. Good for the price 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeffrey L. | Senior Pastor, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2019

**What do you like best about IconCMO?**

I love the fact that the software is cloud based and accessible anytime I need to access the information. 

**What do you dislike about IconCMO?**

I dislike the limited number of users we are able to setup. 

**What problems is IconCMO solving and how is that benefiting you?**

Record keeping, volunteer management, and building use. 

  ### 30. Online Church Management Software

**Rating:** 3.0/5.0 stars

**Reviewed by:** Karen O. | Children's Pastor, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2017

**What do you like best about IconCMO?**

It is helpful to have all of the pieces to church management in one, easy to access location. 

**What do you dislike about IconCMO?**

It is not very easy to search within the "People" category of the software. I seem to spend a lot of time scrolling. 

**Recommendations to others considering IconCMO:**

It is a good program that is relatively easy to use and has had all of the necessary components for our mid-size church of 300 people. 

**What problems is IconCMO solving and how is that benefiting you?**

IconCMO has been especially helpful in our directory/people tracking need. We used to have a separate system for this that was not accessible by multiple people. This software has solved that issue for our organization. It is also helpful to be able to have membership and contributions linked in the same software. 

  ### 31. ICONCMO FOR CHURCH FINANCIAL MANAGEMENT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2017

**What do you like best about IconCMO?**

integration OF PAYROLL AND ACCOUNTING ON ONE PLATFORM

**What do you dislike about IconCMO?**

Report format flexibility.Being able to separate donor records as needed

**What problems is IconCMO solving and how is that benefiting you?**

Managing congregation giving, employee payroll, expense reporting and accrual.


## IconCMO Discussions
  - [What is IconCMO used for?](https://www.g2.com/discussions/what-is-iconcmo-used-for) - 1 comment

- [View IconCMO pricing details and edition comparison](https://www.g2.com/products/iconcmo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+21%3A44%3A15+-0500&secure%5Bsession_id%5D=516e1ffc-689e-42f4-8955-4497930c0490&secure%5Btoken%5D=f9e9d9f3d8429fcc02731dd74a778942dc6b9de874240562199f0360147864e2&format=llm_user)
## IconCMO Integrations
  - [Vanco](https://www.g2.com/products/vanco-payment-solutions-vanco/reviews)

## IconCMO Features
**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Platform Basics**
- Membership Tracking
- Donation Management
- Congregation Communication
- Event Planning
- Church Accounting

**Accounts Receivable**
- AR Automation

**Platform Additional Functionality**
- People Management Specific Tools

**Accounts Payable**
- AP Automation
- Payment Processing

**Agentic AI - Church Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

## Top IconCMO Alternatives
  - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,600 reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,836 reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,706 reviews)

