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HostGator

By Newfold Digital Solutions

3.6 out of 5 stars

How would you rate your experience with HostGator?

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HostGator Reviews & Product Details

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Pricing

Pricing provided by HostGator.

WordPress Hosting

Starting at $5.95
per month

Virtual Private Server (VPS) hosting

Starting at $29.95
per month

HostGator Integrations

(1)
Integration information sourced from real user reviews.

HostGator Media

HostGator Demo - Customer portal
Manage your website, email marketing and more all through the HostGator customer portal.
HostGator Demo - Gator by HostGator
Our all new, all-in-one website building and hosting solution.
HostGator Demo - Website Builder
Use HostGator's Website Builder to get your site up and running quickly.
HostGator Demo - HostGator.com
Learn about all our powerful web hosting features at hostgator.com
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HostGator Reviews (254)

Reviews

HostGator Reviews (254)

3.6
254 reviews

Pros & Cons

Generated from real user reviews
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Deep G.
DG
Sales Manager
Mid-Market (51-1000 emp.)
"Good Service Provider"
What do you like best about HostGator?

I like multiple things about it and some of it is the 99.9% uptime guarantee that it provides.It means a lot specially when your website cannot go down anytime. Apart from that it also has 24*7 support team and hence its easier to contact them anytime. Also it is easy to use and get implemented even if you are using it for the first time. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

We haven't faced any problems while using it but few people may find it bit expensive as compared to other providers out there. But I can say that its worth spending that cost for getting such an awesome service. Review collected by and hosted on G2.com.

Amr Y.
AY
Web Developer
Computer Software
Small-Business (50 or fewer emp.)
"good customer service"
What do you like best about HostGator?

A lot of hosting options, offers and 24/7 customer support Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Renewal price can lead you to higher costs more then the first time Review collected by and hosted on G2.com.

Nayan P.
NP
PPC Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Affordable hosting with free SSL, my go-to choice!"
What do you like best about HostGator?

Their free SSL certificate with every Linux shared hosting. I've been using it for my clients and couldn't be happier to see the free SSL. The customer support is top-notch, even on weekends they are available and help us out with any implementation issues. They offer multiple features or plans, you just have to select what suits you best. Even the integration with other domain providers is much easier. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Nothing as much to dislike, but yes, their backend dashboard can be improved a little bit giving a more refreshed look. Review collected by and hosted on G2.com.

Shubham A.
SA
Associate Growth Manager
Small-Business (50 or fewer emp.)
"Affordable, User-Friendly Hosting with Truly Great Features."
What do you like best about HostGator?

The best thing about hostgator:

1. Affordibility : Competitive pricng especially on shared hosting plans.

2. Ease of use: UI is user friendly and very easy to navigate.

3. Helpful customer support: It offers 24/7 customer support via live chat, phone, and email. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

There are couple of things:

Upselling: It tries to upsell additional features during the checkout.

Slow Load at times: I have personally faced issues with loading speed at times, which hinders the UX. Review collected by and hosted on G2.com.

SM
Small-Business (50 or fewer emp.)
"good for beginners"
What do you like best about HostGator?

Customer service was fast and reliable. Cheap for first time users Review collected by and hosted on G2.com.

What do you dislike about HostGator?

They call you to send a verification code instead of text. Server is slow. Not the best for advice, they always try t upsell you a product that is not the best for you Review collected by and hosted on G2.com.

SK
Small-Business (50 or fewer emp.)
"Economy but robust hosting provider."
What do you like best about HostGator?

Whenever you login a chatbot is always ready to help you out there to resolve your problem. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Yearly charges are increasing which is a burden for us to maintain that costs. Review collected by and hosted on G2.com.

Joe V.
JV
Owner
Small-Business (50 or fewer emp.)
"Was surprised with numerous price increases and they bill before the stated renewal dates."
What do you like best about HostGator?

It starts out easy to use and their interface is decent for implementation. They start out charging a reasonable rate. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

After the introductory rate, they begin to charge a lot more. Worse, is that the monthly rate increases without notification. My rate went up twice within a year for hosting.

When I was thinking of transitioning from them, they renewed my services over two weeks early. Review collected by and hosted on G2.com.

INDIRA PATRICIA M.
IM
Diseñador Grafico
Graphic Design
Small-Business (50 or fewer emp.)
"The best web hosting provider"
What do you like best about HostGator?

I like this hosting because it guarantees functionality and security for website hosting, and it also has 24/7 technical support. Whenever you need to clarify any doubts, the chat is available and they respond immediately. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

There is nothing I don't like about this web hosting company, it really meets my expectations and I am very satisfied to have it as my web hosting. It's Excellent! Review collected by and hosted on G2.com.

SP
Enterprise (> 1000 emp.)
"Friendly Host for our websites. HostGator!"
What do you like best about HostGator?

Hostgator has brought a range of web services and it has made it easy for small scale developers like me to create our own space. It has helped me in providing my email domain and in building my website. Also I am not sure if it's integrated with Wordpress, but it does make a good sense. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Sometimes I feel the rental prices are little much. For growing developers like me, we dont need all the services infact only basic services would do the work, but for that too we need to pay an amount which sometimes feel overpriced. Review collected by and hosted on G2.com.

Mohamed A.
MA
Founder/CEO
Small-Business (50 or fewer emp.)
"Very bad technical support"
What do you like best about HostGator?

Nothing, I don't like Hostgator or recommend it to any of my clients, however, one of my clients hosted his website and I needed to contact the technical support. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

They are not nonprofessional at all, the first time the agent tried to solve the issue (Crawl the website with Semrush), and agreed that I would try and get back if still facing the same issue, today the other agent without checking anything told me that they did support the issues with Semrush and I can get back to Semrush, and close the chat without waiting for my reply. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by HostGator.

WordPress Hosting

Starting at $5.95
per month

Virtual Private Server (VPS) hosting

Starting at $29.95
per month

Dedicated hosting

Starting at $119
per month
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HostGator Features
Storage Limits
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Email Hosting
Technical Support
Multiple Website Hosting
Bandwidth Support
Free Website Builder