Hostaway Pricing Overview

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Hostaway has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Hostaway to obtain current pricing.

Every property manager is unique. We partner with property managers to unleash their full potential. We can quickly evaluate if we are the best solution for you and provide you with a quote when you schedule a demo with us.

Our plans start at $100 a month. As our customers are unique, we work with each client to find a suitable pricing model that fits their needs. For enterprise clients that need custom developments, we are flexible. Book a demo today to find a good solution for your needs and your budget!

Pricing information for Hostaway is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Hostaway must be conducted with the seller.

Pricing information was last updated on March 04, 2024

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

13%

Perceived Cost

$$$$$

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Hostaway Pricing Reviews

(2)

Jody S.

Owner - Rivers Bluff Cabins

Real Estate

Small-Business (50 or fewer emp.)

6/4/2024

"Added new direct booking for a guest and added a manual charge."

5/5

What do you like best about Hostaway?

Support was handled promptly, and follow-up was excellent by Krish. She assisted me with making some financial charges and was very polite. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

Nothing negative to say about the reservation system or support. Review collected by and hosted on G2.com.

Stephen I.

Owner

Small-Business (50 or fewer emp.)

6/27/2024

"Misleading, expensive and inconsistent support"

0.5/5

What do you like best about Hostaway?

It appears that hostaway updated my review score without my consent and also removed some of the content in my original review. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

Customer support is inconsistent. I was locked out of my account, with no phone number work on and nobody responding helpfully on the support number. This was critical as as a business owner, I could not see what was happening on my account when I had active reservations. Hostaway also has lots of hidden fees which I wasn't aware of prior to using it initially. Firstly, they take a % of the booking fee for direct bookings (despite calling it a free booking engine). This means we now have to go out of hostaway to handle payments for direct bookings, which really defeats the purpose of using it. We were also forced to switch to Airbnb's 15% host only fee, which wasn't made clear prior to starting. We took advantage of lots of extra features such as smart lock integrations, but this is just an additional fee on top of the smart lock subscription fee we already pay to the smart lock provider. This seems unreasonable. So, in summary, I would say the product has been helpful in scaling listings, however, we are now looking elsewhere. I recommend comparing the actual running costs of this software with other providers, and agreeing an SLA where it is not possible to be locked out of your account Review collected by and hosted on G2.com.