Not only do they offer a lot of features for a good price, they usually respond to all questions in under an hour! I left a different platform due to poor customer service and am so happy I did. Review collected by and hosted on G2.com.

I would like a few more integrations but there is NOTHING I dislike! They are constantly working on adding more features! The Grau tires are great and only getting better over time Review collected by and hosted on G2.com.

I couldn't live without the automation in messaging and calendar syncing. It allows me to sync new prices into both systems effortlessly and the communication with guests is above par. I attribute my 5-star accounts to the help of Hospitality. Review collected by and hosted on G2.com.

It is a little difficult to view on a cell phone screen, but not impossible. Review collected by and hosted on G2.com.

It is simple to use, visually appealing, and customer service response is very quick! The thing I like best is the ease of use of custom codes for automated messaging. Review collected by and hosted on G2.com.

There is one thing I do not like, and that is the financial reporting under Metrics. I think it really needs more options to customize reporting to give the host the ability to analyze the property performance at a deeper level. It will be very helpful to pull revenue paid out to the host for a specific period regardless the day they checked out. If I want to pull the exact revenue for the month of April and I have a reservation that started on the 29th April and ended on 2nd of May, I would like to see the revenue for April 29 and 30 on that report, not including any of the days of May. Having blank fields to fill out other expenses we have to get a better financial feature would be nice too. Another things is that when you are in the calendar and click on any reservation, the amount to be paid out does not match the payout by the booking platform. I think it does not take into account the fee charged by the platforms. I would be nice to have the actual paid out number showing there. Review collected by and hosted on G2.com.

The most helpful thing about Hospitable is the ease of communication with the guests. I also really appreciate the day-before check-in reminders that go out to the cleaner. Review collected by and hosted on G2.com.

There isn't much to dislike actually... it's pretty easy to use and does the job it's supposed to. I guess it could be cheaper, even though $20/mo is pretty reasonable. Review collected by and hosted on G2.com.

I really like having the ability to sync up my listings across multiple booking sites in one platform. Hospitable brings in message from all those places and let's me manage it just in one place. Review collected by and hosted on G2.com.

The learning curve was a little steep for me, since I first joined just to have a look around. By time I actually needed to use it, the trail and tour was over and I have to kind of find my way around. Review collected by and hosted on G2.com.

It is so easy to communicate with automated messages to my guests. I have gotten more reviews than I would have ever had if I didn't use their automated system. I am also able to stay on top of the schedule and my cleaners using this resource. Review collected by and hosted on G2.com.

The only downside I see is working through new API connections, such as with the Schlade Encode. There have been a few issues with that. Of course I want those connections, so it's just a hassle I have to deal with, as I would with anything that is new. Review collected by and hosted on G2.com.

The service level is absolutely fantastic! If you need any support or help, they are quick to respond and provide great detail. Also, they are constantly improving the product with great new features! Review collected by and hosted on G2.com.

There are so many awesome features, that it can take a bit of work to customize the system to work for your needs. But the initial setup is super easy, and the system works great even without any major customizing. But the customizing brings it up a level! Review collected by and hosted on G2.com.

Hospitable is so easy to use and very intuitive For the most part. If I ever have a question though, help is either a quick chat, email, zoom, or call away. There are so many functions to use, I'm learning something new every day! Review collected by and hosted on G2.com.

Sometimes the right button or toggle is a little difficult to find, but that's nothing a quick chat with the rep can't help me figure out. Very happy Review collected by and hosted on G2.com.

I love the interface and the customer support Review collected by and hosted on G2.com.

I wish there was a payment processing option; but I believe they are working on it. Review collected by and hosted on G2.com.

The layout is intuitive and easy to navigate. I especially like the calendar and the information it provides. I find Hospitable to be easier to use than Airbnb's direct site. Review collected by and hosted on G2.com.

I don't really have anything I dislike about it. The rates tend to be slower in updating when there are changes but this isn't that big of a deal. I would like to see the ability to fully integrate a co-host though. Review collected by and hosted on G2.com.