--- title: Hospitable.com Reviews meta\_title: 'Hospitable.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 259 reviews by the users' company size, role or industry to find out how Hospitable.com works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 259 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Hospitable.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **automated messaging** feature of Hospitable.com, ensuring seamless communication even when they're unavailable. [(12 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805643&qs=pros-and-cons#reviews) Users value the **automation features** of Hospitable.com, significantly saving time while managing short-term rentals efficiently. [(9 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805504&qs=pros-and-cons#reviews) Users value the **easy and effective booking management** of Hospitable.com, enhancing communication and efficiency for property management. [(7 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805731&qs=pros-and-cons#reviews) Users find Hospitable.com to be incredibly **easy to use** , streamlining property management across multiple platforms effortlessly. [(7 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805383&qs=pros-and-cons#reviews) Users appreciate the **time-saving automation** of Hospitable.com, streamlining guest communication and enhancing overall efficiency. [(6 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805751&qs=pros-and-cons#reviews) Users find the **notification system lacking** , as it requires manual checks and lacks effective filtering for upsells. [(3 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805761&qs=pros-and-cons#reviews) Users experience **poor customer support** , facing delayed responses and rigid policies that diminish overall satisfaction and trust. [(3 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805711&qs=pros-and-cons#reviews) Users face **booking issues** due to limited payment options like Stripe, restricting full utilization of Direct Booking. [(2 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805422&qs=pros-and-cons#reviews) Users face **integration issues** with Hospitable.com, particularly with syncing calendars across platforms effectively. [(2 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805663&qs=pros-and-cons#reviews) Users find the **mobile app lacks offline functionality** and has poor responsiveness, making travel difficult. [(2 mentions)](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805348&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Hospitable.com ##### 1. Automated Messaging Users love the **automated messaging** feature of Hospitable.com, ensuring seamless communication even when they're unavailable. [ See 12 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805643&qs=pros-and-cons#reviews) See Related User Reviews JB Jenni B. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Calendar Integration and AI-Powered Efficiency" What do you like about Hospitable.com? I like to review metrics as they help me assess the current state of my business and plan for the future. I also appreciate the auto communication abi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Guest Management with Hospitable" What do you like about Hospitable.com? I use Hospitable.com to manage guest communications and calendar management for my rentals. I love how it automates common guest messages, customizing ##### 2. Automation Users value the **automation features** of Hospitable.com, significantly saving time while managing short-term rentals efficiently. [ See 9 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805504&qs=pros-and-cons#reviews) See Related User Reviews JB Jenni B. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Calendar Integration and AI-Powered Efficiency" What do you like about Hospitable.com? I like to review metrics as they help me assess the current state of my business and plan for the future. I also appreciate the auto communication abi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Guest Management with Hospitable" What do you like about Hospitable.com? I use Hospitable.com to manage guest communications and calendar management for my rentals. I love how it automates common guest messages, customizing ##### 3. Booking Management Users value the **easy and effective booking management** of Hospitable.com, enhancing communication and efficiency for property management. [ See 7 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805731&qs=pros-and-cons#reviews) See Related User Reviews ![Anita B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anita B.") AB Anita B. 5.0/5 "Effortless Communication and Guest Management" What do you like about Hospitable.com? I love working for Hospitable.com because it's so easy and smooth, and the communication is great. As a professional house cleaner taking care of Airb ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Guest Management with Hospitable" What do you like about Hospitable.com? I use Hospitable.com to manage guest communications and calendar management for my rentals. I love how it automates common guest messages, customizing ##### 4. Ease of Use Users find Hospitable.com to be incredibly **easy to use** , streamlining property management across multiple platforms effortlessly. [ See 7 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805383&qs=pros-and-cons#reviews) See Related User Reviews RA Rosalyn A. 5.0/5 "A Game-Changer for Vacation Rental Management" What do you like about Hospitable.com? I really like that Hospitable.com is constantly adding new functionality and is open to new requests, which makes it a great company to work with. The MB Maria B. 5.0/5 "Seamlessly Manages Short-Term Rentals, Fantastic Support" What do you like about Hospitable.com? I have been using Hospitable.com for managing my short-term rentals, and I am thoroughly impressed with its user-friendly nature. Setting it up was ea ##### 5. Time-saving Users appreciate the **time-saving automation** of Hospitable.com, streamlining guest communication and enhancing overall efficiency. [ See 6 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805751&qs=pros-and-cons#reviews) See Related User Reviews JB Jenni B. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Calendar Integration and AI-Powered Efficiency" What do you like about Hospitable.com? I like to review metrics as they help me assess the current state of my business and plan for the future. I also appreciate the auto communication abi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Guest Management with Hospitable" What do you like about Hospitable.com? I use Hospitable.com to manage guest communications and calendar management for my rentals. I love how it automates common guest messages, customizing ### 5 Cons or Disadvantages of Hospitable.com ##### 1. Missing Features Users find the **notification system lacking** , as it requires manual checks and lacks effective filtering for upsells. [ See 3 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805761&qs=pros-and-cons#reviews) See Related User Reviews MB Maria B. 5.0/5 "Seamlessly Manages Short-Term Rentals, Fantastic Support" What do you dislike about Hospitable.com? I don't find the notification system for upsells to be fully optimized yet. The current setup requires me to manually check for upsells, and it doesn' ![Shaunda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaunda K.") SK Shaunda K. Small-Business (50 or fewer emp.) 5.0/5 "Hospitable helps me manage more efficiently and save time with automation" What do you dislike about Hospitable.com? Wish the keywords feature for the automated messages was a little more user friendly and had some more options to use it on similar/separate propertie ##### 2. Poor Customer Support Users experience **poor customer support** , facing delayed responses and rigid policies that diminish overall satisfaction and trust. [ See 3 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805711&qs=pros-and-cons#reviews) See Related User Reviews ![Kristy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristy B.") KB Kristy B. 0.0/5 "Decent Automation, Abysmal Customer Service" What do you dislike about Hospitable.com? I need to tell how their customer service is TERRIBLE and, even though I used them for years, I probably won't any longer because they don't take care LK Lisa K. 5.0/5 "Streamlined Airbnb Management with Hospitable.com" What do you dislike about Hospitable.com? I find it challenging to easily access a live human for inquiries and issues, as opposed to dealing with AI. ##### 3. Booking Issues Users face **booking issues** due to limited payment options like Stripe, restricting full utilization of Direct Booking. [ See 2 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805422&qs=pros-and-cons#reviews) See Related User Reviews ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Small-Business (50 or fewer emp.) 5.0/5 "The best PMS I could ask for" What do you dislike about Hospitable.com? Well, there’s really not much. The only thing that’s difficult for me – but that’s something that can’t be generalised – is that I can’t take full adv ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Small-Business (50 or fewer emp.) 5.0/5 "Automation = Hands off" What do you dislike about Hospitable.com? Improve pricing on direct booking service ##### 4. Integration Issues Users face **integration issues** with Hospitable.com, particularly with syncing calendars across platforms effectively. [ See 2 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805663&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use!" What do you dislike about Hospitable.com? So far the only thing that might be a problem is integrating the Furnished Finder calendar into my other platforms, but I'm still working on getting i ![jeremy w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jeremy w.") JW jeremy w. Small-Business (50 or fewer emp.) 5.0/5 "Long-Time User // Software gets better and better" What do you dislike about Hospitable.com? Hospitable could integrate with third party tools better ##### 5. Mobile Accessibility Users find the **mobile app lacks offline functionality** and has poor responsiveness, making travel difficult. [ See 2 mentions ](https://www.g2.com/products/hospitable-com/reviews?filters%5Bsentiment_snippet%5D=1805348&qs=pros-and-cons#reviews) See Related User Reviews TR Tanya R. Small-Business (50 or fewer emp.) 5.0/5 "Saves me a lot of time and work" What do you dislike about Hospitable.com? The app doesn't work offline and when I travel, I can not use it. ![key2stay .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "key2stay .") K key2stay . Small-Business (50 or fewer emp.) 5.0/5 "Hospitable offers a wide range of tools for a fair price" What do you dislike about Hospitable.com? I don't like the responiveness of the mobile version DS David S. Small-Business (50 or fewer emp.) 4/6/2023 "Best platform for managing all communication, bookings and calendars." 5/5 What do you like best about Hospitable.com? It's SUPER easy to use, has just the right amount features, without anything I don't really need. Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? There's nothing I necessarily dislike, although it would be nice if there was a simple way to create owner statements through the tool. Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? I have a lot of auto messages that get delivered directly to the guests in their Airbnb and VRBO app, and I'm able to store my canned responses, which makes all communication super easy. I'm able to minimize or completely prevent double bookings. I'm able to view all listings (have 17 now) and a good amount of reservations on the same screen, so checking availability or occupancy is easy, and I click on a reservation and jump straight into the conversation easy as well. I'm able to export all reservation and revenue data easily into one spreadsheet without needing to adjust column filters. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Physical Therapist II Small-Business (50 or fewer emp.) 10/5/2023 "Great service" 5/5 What do you like best about Hospitable.com? Hospitable helps provide excellent service to my guests, and they have a wonderful customer service team as well Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? Their App is a little slow and clunky. Airbnb has a much faster and smooth interface, but hospitable features are better Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? Ease of switching between different vacation platforms, and improving communication for my team Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christopher W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher W.") CW Christopher W. Owner/Manager Small-Business (50 or fewer emp.) 1/12/2023 "Excellent message/review automation tool, especially for multiple properties" 4.5/5 What do you like best about Hospitable.com? It's very flexible and was built with STR hosts real needs in mind. The built-in templates are great but I have built a few new ones which was easy too! Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? The iOS app does log me out pretty regularly, but it is compatible with the saved passwords in iOS so getting in again is easy. I don't like having to wait until a guest checks out to mark as a bad review, I usually have to set a reminder to myself so I don't forget. Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? Communication with guests before, during, and after a stay is critical to avoid confusion, unnecessary questions, and reassure guests about our high level of customer service. I'm a busy person with ADHD and relying on my memory to send messages is a recipe for disaster, Hospitable takes that burden off my back and lets me focus on the exceptions when my attention really is needed. Review collected by and hosted on G2.com. Show More 7/12/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rob M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob M.") RM Rob M. Director of Inside Sales Small-Business (50 or fewer emp.) 11/9/2023 "Automated Messaging is Amazing! A Few things Are not" 4/5 What do you like best about Hospitable.com? Automated messaging, it works as it should and maskes thingsa easier. also the pricing updates across platforms. Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? They dont work with my smart lock brand Wyze (which is a great affordable brand). Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? Automated Messaging Cross-Channel Pricing Cross-Channel Calendar Management Review collected by and hosted on G2.com. Show More Response from Miles Hobson of Hospitable.com [Editedit](https://www.g2.com/survey_responses/hospitable-com-review-8850070/official_response/edit) We're glad to hear that you're enjoying our automated messaging and cross-channel pricing updates! We're always looking for ways to improve and will definitely take your feedback about Wyze smart locks into consideration for future updates. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tyson A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyson A.") TA Tyson A. Small-Business (50 or fewer emp.) 7/11/2023 "simple, sleek and effective" 4/5 What do you like best about Hospitable.com? All the information I need is easily accesible. Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? That I don't see more bookings and higher nightly rates. The only other thing I could think of is a way to incorporate expenses, taxes etc. to more easily get to a net payout figure. Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? It gives me the visibility of how my unit is performaning without have to contact the management company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SH Sabine H. Small-Business (50 or fewer emp.) 7/6/2023 "Easy to Use" 5/5 What do you like best about Hospitable.com? As a new host Hospitable has been convienant and easy to learn and use. I love the AI tool that allows me to quickly and professionaly communicate with guests. Customer service is always helpful! Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? I wish guests could leave reviews when booking direct. Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? It helps me with automation and guest communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AS Amy S. Small-Business (50 or fewer emp.) 5/8/2023 "Ease of use, integrations with OTA's and booking reports makes managing 14 homes so much easier!" 5/5 What do you like best about Hospitable.com? The Metrics reports are a LIFESAVER!!! One location to change nightly rates across platforms/ calendar view for all props/ direct book site has been super... very easy to use, I was able to figure out everything on my own for all 14 homes, so-far so good! / guest relations messaging templates are easy to set up Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? Would love faster response time to questions or issues Would love the option to change nightly pricing % for direct book site (basic, my understanding is its only avail with the pay option) Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? Calendar sync, guest messaging, fiancial reporting for billing property owners and direct booking site options check all the boxes for me Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JG Joey G. Small-Business (50 or fewer emp.) 4/6/2023 "Very easy to use and makes managing properties simple" 5/5 What do you like best about Hospitable.com? Customer support is great, the workshops are awesome, tight-knit community, and conversing with guests is simple. Overall an amazing brand and product. Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? A couple of items: VRBO and Booking.com connections are not the best. Our market is not big for booking.com so I have just stopped trying. The direct booking website configuration lacks what others provide, especially the payment feature. Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? the automatic messaging, connecting to locks is a game-changer. Makes managing multiple properties a breeze. I could not imagine doing this without the help of Hospitable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Derek J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek J.") DJ Derek J. Senior Vice President Small-Business (50 or fewer emp.) 6/26/2023 "Scaled from 3 to 10 properties" 4.5/5 What do you like best about Hospitable.com? Easy to setup, great messaging tools, townhalls and allow customers to invest in the company Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? Below average design of direct booking websites, VRBO account sync inconsistent. Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? Auto updating PIN code locks, auto messaging, direct booking websites, connecting multiple OTA logins into one platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 10/19/2023 "Easy to Use" 4/5 What do you like best about Hospitable.com? I like the automated text mesages that confirm cleanings and the automated responses. Review collected by and hosted on G2.com. What do you dislike about Hospitable.com? The app was difficult to download. It was not available on the app store for a while so I was only able to use the desktop - very annoying. Review collected by and hosted on G2.com. What problems is Hospitable.com solving and how is that benefiting you? Automation! Ever since we got Hospitable, I have spent less time managing my rental. Review collected by and hosted on G2.com. 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