I’ve been both an admin and an end user of HighGear for over two years, and what stands out most isn’t just the features—it’s how often the platform improves. Updates, enhancements, and new releases happen consistently. It’s not one of those systems that gets touched every few years—it’s constantly evolving based on customer feedback and where technology is going.
On top of that, HighGear is easily one of the most customizable workflow and process platforms out there. It lets you build workflows, processes, and forms around how your business actually runs. A lot of ERPs and job management systems force you to conform your process to fit the software. HighGear does the opposite—if you can think it, you can build it. Review collected by and hosted on G2.com.
HighGear’s customization isn’t unlimited. There are still areas where certain features are confined within set parameters. That’s understandable from a system design standpoint, but it can be frustrating when you’re trying to push things further.
The upside is that the platform is constantly improving, and over time some of those limitations have been reduced or removed altogether.
There are also a couple areas where I think HighGear could take a big step forward. A time logging system exists, but a more robust, flexible, and intuitive time tracking system—especially for manufacturers—would add a lot of value. More customization options for dashboards, charts, and graphs would also go a long way. Review collected by and hosted on G2.com.
