Higher Logic Thrive Features
Integration (3)
Data Import & Export Tools
As reported in 71 Higher Logic Thrive reviews. Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 58 Higher Logic Thrive reviews.
Breadth of Partner Applications
Based on 41 Higher Logic Thrive reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Platform (7)
Customization
As reported in 69 Higher Logic Thrive reviews. System provides sufficient customization to meet business requirements
Workflow Capability
Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. This feature was mentioned in 61 Higher Logic Thrive reviews.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 75 Higher Logic Thrive reviews.
Internationalization
Based on 31 Higher Logic Thrive reviews. Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. This feature was mentioned in 36 Higher Logic Thrive reviews.
Performance and Reliability
As reported in 77 Higher Logic Thrive reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
As reported in 39 Higher Logic Thrive reviews. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Email Marketing (4)
Building and Personalizing Emails
As reported in 155 Higher Logic Thrive reviews. Create and design emails with an editor; manage templates; personalize dynamically
Sending Outbound Emails
Based on 157 Higher Logic Thrive reviews. Create targeted lists, schedule and manage bulk email sending.
Manage Email Deliverability
Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. 154 reviewers of Higher Logic Thrive have provided feedback on this feature.
Automated Email Responses
Set up automated nurturing emails based on events, online activities, and lead scores This feature was mentioned in 88 Higher Logic Thrive reviews.
Online Marketing (5)
Landing Pages and Forms
Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information. This feature was mentioned in 87 Higher Logic Thrive reviews.
Dynamic Content
As reported in 86 Higher Logic Thrive reviews. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
A/B Testing
Based on 108 Higher Logic Thrive reviews. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
Mobile Optimized
Based on 128 Higher Logic Thrive reviews. Support mobile-optimized emails, online forms, and landing pages.
Search Tracking and Optimization
Based on 78 Higher Logic Thrive reviews. Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
Lead Management (8)
Marketing Lead Database
As reported in 58 Higher Logic Thrive reviews. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data Quality Management
Data quality consists of deduplication, cleansing, and appending your marketing database. This feature was mentioned in 68 Higher Logic Thrive reviews.
Segmentation
Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information. This feature was mentioned in 77 Higher Logic Thrive reviews.
Lead Scoring and Grading
As reported in 42 Higher Logic Thrive reviews. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Lead Nurturing
Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps. 42 reviewers of Higher Logic Thrive have provided feedback on this feature.
Online Behavior Tracking
Based on 65 Higher Logic Thrive reviews. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Automated Alerts and Tasks
Based on 42 Higher Logic Thrive reviews. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
CRM Lead Integration
As reported in 52 Higher Logic Thrive reviews. Sync lead, contact, account, and opportunity information with your CRM system.
Campaign Management (1)
Event / Webinar Marketing
As reported in 61 Higher Logic Thrive reviews. Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.
Reporting & Analytics (2)
Basic Reporting
Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. This feature was mentioned in 147 Higher Logic Thrive reviews.
ROI Analytics
As reported in 57 Higher Logic Thrive reviews. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.
Community Building (5)
Social Network Integration
Based on 31 Higher Logic Thrive reviews. Provides tools for content distribution across multiple social networks.
Contacts Sync
Based on 59 Higher Logic Thrive reviews. Uploads contacts directly into the company database and assists with managing contacts.
Email Integration
Seamlessly integrates email with company databases (mail merge). This feature was mentioned in 14 Higher Logic Thrive reviews.
Qualitative Solutions
Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 15 Higher Logic Thrive reviews.
Advanced Portal Features
Based on 16 Higher Logic Thrive reviews. Tools that help enhance community portals, such as reminders, engagement tools, and analytics.
Community Improvement (4)
Gamification
Based on 18 Higher Logic Thrive reviews. Helps engage users with gamification such as point systems, rewards, engagement meters, etc.
Survey Customization
As reported in 15 Higher Logic Thrive reviews. Allows for unique, brand-specific survey creation and management.
Branching/Skip Logic
Based on 14 Higher Logic Thrive reviews. Helps create more intelligent surveys based on users actions and answers.
Multilingual Surveys
Based on 13 Higher Logic Thrive reviews. Allows for creation of surveys in different languages and advanced survey translation.
Customer Analytics (4)
Customer Intelligence
Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. 48 reviewers of Higher Logic Thrive have provided feedback on this feature.
Customer Engagement
Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. This feature was mentioned in 60 Higher Logic Thrive reviews.
Downloadable Reports
As reported in 63 Higher Logic Thrive reviews. Provides functionality to dowload reports in multiple formats.
ROI
Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. This feature was mentioned in 27 Higher Logic Thrive reviews.
Community Management (3)
Qualitative Solutions
As reported in 47 Higher Logic Thrive reviews. Solutions that help drive conversation, such as live chat, topic generation, and idea boards.
All-in-one Dashboard
Based on 50 Higher Logic Thrive reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users.
All-in-one Dashboard
Helps create efficientcy by delegating data viewing access and report generation to specific users. This feature was mentioned in 15 Higher Logic Thrive reviews.
Community Analytics (4)
Customer Intelligence
As reported in 17 Higher Logic Thrive reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.
ROI
Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. This feature was mentioned in 13 Higher Logic Thrive reviews.
Downloadable Reports
Provides functionality to dowload reports in multiple formats. 17 reviewers of Higher Logic Thrive have provided feedback on this feature.
Customer Engagement
As reported in 16 Higher Logic Thrive reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.
Agentic AI - Online Community Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Marketing Automation (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





