--- title: Higher Logic Thrive Reviews meta_title: 'Higher Logic Thrive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 435 reviews by the users' company size, role or industry to find out how Higher Logic Thrive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 435 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Higher Logic Thrive Reviews **Vendor:** Higher Logic **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 435 ## About Higher Logic Thrive Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products. The Higher Logic Thrive Community is an engagement solution that fosters connections, resource sharing, and discussions among members. This product is particularly beneficial for organizations looking to enhance member interaction and create a vibrant online community. By providing a space for community members to engage, Higher Logic Thrive Community helps build stronger relationships and increase member satisfaction. In addition to community engagement, Higher Logic Thrive Marketing serves as the go-to marketing and communications software for associations. With an impressive 99% deliverability rate, this tool ensures that messages reach the intended audience effectively. Leverage this software to deliver targeted communications, enhancing member engagement and ensuring that the right information is shared at the right time. This capability is essential for organizations aiming to maintain strong connections with their members and keep them informed about relevant events and initiatives. The Higher Logic Thrive Platform integrates the functionalities of both the Community and Marketing solutions, creating a cohesive experience that enhances member engagement. This platform is designed to scale alongside an organization's growth, allowing for the addition of various add-ons and third-party integrations with CRM, AMS, and LMS providers. This flexibility ensures that customers can customize their experience to meet their evolving needs. Furthermore, Higher Logic provides expert Advisors to assist in implementation, ensuring that customers can quickly get up and running. Users also benefit from the Higher Logic Users Group (HUG), which offers a network of support and shared knowledge. This combination of robust features, scalability, and community support positions Higher Logic as a valuable resource for organizations looking to enhance their member engagement and marketing efforts. ## Higher Logic Thrive Pros & Cons **What users like:** - Users value the **exceptional customer support** from Higher Logic Thrive, with dedicated staff enhancing their experience and engagement. (7 reviews) - Users enjoy the **intuitive user interaction** of Higher Logic Thrive, enhancing community engagement and connectivity effectively. (6 reviews) - Users value the **customer engagement features** of Higher Logic Thrive, fostering vibrant community interactions and discussions. (4 reviews) - Users love the **flexibility and customization options** of Higher Logic Thrive, enhancing member engagement and communication. (4 reviews) - Users highlight the **exceptional support** from the Thrive team, enhancing member engagement and networking within their community. (4 reviews) - Users appreciate the **ease of use** in Higher Logic Thrive, enabling seamless community management without technical skills. (3 reviews) - Users appreciate the **extensive staff support** of Higher Logic Thrive, highlighting responsiveness and expertise in enhancing their experience. (3 reviews) - Branding Customization (2 reviews) - Customizability (2 reviews) - Customization Options (2 reviews) **What users dislike:** - Users note the **poor interface design** of Higher Logic Thrive, finding it clunky and not intuitive for navigation. (3 reviews) - Users often face a **steep learning curve** with Higher Logic Thrive, requiring significant time to master its features. (2 reviews) - Users find **limited customization** options in Higher Logic Thrive, impacting design flexibility and user experience. (2 reviews) - Users find **limited features** in Higher Logic Thrive, particularly noting clunkiness and the absence of a mobile app. (2 reviews) - Users find the **missing features** frustrating, as key functionalities often lack applicability to their specific needs. (2 reviews) - Platform Limitations (2 reviews) - Poor Notifications (2 reviews) - Users find the **time-consuming setup** process requires dedicated effort, impacting overall experience and efficiency. (2 reviews) - Users face a **difficult learning process** with Higher Logic Thrive, making it challenging to utilize advanced features effectively. (1 reviews) - Difficult Setup (1 reviews) ## Higher Logic Thrive Reviews ### 1. Engaging Online Community for Discussions, Resources, and Events **Rating:** 4.0/5.0 stars **Reviewed by:** Judy C. | Community Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Higher Logic Thrive?** Online community where association members can participate in discussions, access resources, consume content, learn about events, and more. **What do you dislike about Higher Logic Thrive?** The user experience could be more intuitive. **What problems is Higher Logic Thrive solving and how is that benefiting you?** They often develop new features and site improvements. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for your review, Judy! We’re glad to hear that Higher Logic Thrive is helping provide an engaging online space where your members can participate in discussions, access resources, consume content, learn about events, and more. We appreciate your feedback about the user experience and understand the importance of making the platform as intuitive as possible. Input like this helps guide our continued improvements. It’s also great to hear that you’re seeing value in ongoing feature development and site enhancements. We’re excited to keep improving the experience for you and your members. ### 2. Plenty of Support to Help You Get the Most Out of Thrive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Higher Logic Thrive?** I like that there’s a lot of support available to people to figure out how to use Thrive. **What do you dislike about Higher Logic Thrive?** It’s difficult to learn. The back end isn’t super user friendly. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Automation rules make it so that our small staff can focus more on member experience and less on the knitty gritty of our template style emails. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for your thoughtful feedback! We’re glad to hear that the support available has been helpful as you learn Higher Logic Thrive. We also appreciate your honesty about the learning curve and back-end experience. Feedback like this is important as we continue working to make the platform easier and more intuitive to use. It’s great to hear that automation rules are helping your small staff save time on routine communications and focus more energy on creating a better member experience. Leaving more time for connection with you members is always a top priority! ### 3. Higher Logic assists member only engagement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Higher Logic Thrive?** The customer support is outstanding. Whenever we have questions or run into challenges, the support team is responsive, knowledgeable, and genuinely committed to resolving issues quickly. **What do you dislike about Higher Logic Thrive?** Some parts of the platform can feel clunky and not as intuitive as expected, especially when navigating between different functions. The biggest drawback is the lack of a standard mobile app, which feels like something that should be built in as a core feature. With more members engaging primarily through their phones, a dedicated app would make the platform much more user-friendly and accessible. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Higher Logic Thrive provides a dedicated, members-only platform where our community can connect, share experiences, and engage in discussions in a safe and secure environment. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for sharing your experience with Higher Logic Thrive! We’re thrilled to hear our customer support team has been such a strong resource for you, they take pride in being responsive and committed to resolving issues quickly. We appreciate your feedback on usability and mobile accessibility. Insights like this help us continue improving Thrive to make it even more intuitive for you and your members. It’s great to know Thrive is helping your community connect and engage in a safe, members-only space. Thank you for trusting us, we look forward to continuing to support your success! ### 4. Great Community Forums, But Disappointing Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Heather N. | Manager, Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Higher Logic Thrive?** the community forums work great to bring members together **What do you dislike about Higher Logic Thrive?** poor customer service - I had an issue and they literally told me I broke it and it couldn't be fixed. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Provides an easy to manage community forum for our members. **Official Response from bleehe@higherlogic.com Leehe:** > Heather, thank you so much for taking the time to share your feedback and for giving Higher Logic Thrive a 4-star review, we truly appreciate it! We’re glad to hear the community forums are helping bring your members together. We’re sorry to hear your experience with customer support didn’t meet expectations. We understand how frustrating it can be when something goes wrong with your community site, especially on an important page. Our team worked diligently to restore your site the same day and stayed online late into the evening to make sure everything was back up and running. We take all feedback seriously and are always looking for ways to make our support experience smoother and clearer. Thank you again for being part of the Higher Logic community, we’re grateful for your partnership! ### 5. Higher Logic Review **Rating:** 4.0/5.0 stars **Reviewed by:** Nikki M. | Membership Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Higher Logic Thrive?** We are able to reach more people with less effort and add the perfect visuals to compliment our mailings. **What do you dislike about Higher Logic Thrive?** We've had IQA sync issues before and our numbers were off. It has been corrected, but it did become an issue for a while. The customer support team did work with our association to figure out and resolve the issue in a timely manner. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We do not have any problems at this time. **Official Response from bleehe@higherlogic.com Leehe:** > Hi Nikki, Thank you so much for taking the time to share your feedback about reaching more of your target audience, more easily! We're thrilled to hear you've had a positive experience with us overall. We truly value our partnership with you and your team, and look forward to continuing to support your success. ### 6. A community that is easily manage and then there is CMS too **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Higher Logic Thrive?** Super intuitive and easy to use—no tech or website skills needed, even if you're running a community. Customer service is so fast, I know this from experience when things went south and needed help from multiple 3rd party, HL comes through first. **What do you dislike about Higher Logic Thrive?** Not so sure, might come back to you later. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Setting up automation when running several communities. **Official Response from bleehe@higherlogic.com Leehe:** > Thank you so much for sharing your experience with Higher Logic Thrive! We’re thrilled to hear that you find the platform intuitive and easy to manage, and that our customer support team has been able to step in quickly when challenges arise. It’s great to know Thrive is helping you simplify automation across multiple communities, exactly the kind of efficiency we strive to deliver. We truly appreciate your feedback and look forward to continuing to support your success! ### 7. High potential but requires expertise which small communties do not have **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Higher Logic Thrive?** pulling lots of information together to make easy connections with members - access to support **What do you dislike about Higher Logic Thrive?** difficult to tell if members have correct settings without taking lots of time - privacy settings etc, not sure if people are getting emails and notifications. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Keeping track of members - disseminating information **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for your feedback! We’re glad Higher Logic Thrive helps you bring information together and strengthen member connections. We understand your concerns around privacy and notification settings, and we’re actively working to simplify these processes so communities of all sizes can manage them more easily. Our support team is always here with guidance and best practices to help you get the most out of Higher Logic Thrive. We truly appreciate your partnership! ### 8. An expansive platform that caters to all levels of needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Higher Logic Thrive?** The large range of support both directly from the staff including our strategic advisor and the ICT as well as online resources to self-educate and problem solve. **What do you dislike about Higher Logic Thrive?** Higher logic is still growing its international team/market so occasionally we have to work across AU to American time zones, but the team is very accommodating and flexible making the time difference only a minor inconvenience **What problems is Higher Logic Thrive solving and how is that benefiting you?** A place to store documents and a controlled space for our members to discuss topics that are easily moderated rather than across multiple social media pages **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for taking the time to share your experience with Higher Logic Thrive! We’re so glad to hear that both our team and our self-service resources have been helpful in supporting your success. It’s great to know that having a centralized space for documents and member discussions has made it easier for you to engage your community in a structured and manageable way. We also appreciate your feedback about time zone differences. As we continue to grow our international team, we’re committed to making collaboration as smooth as possible, and it’s encouraging to hear that our staff’s flexibility has made the process easier for you. Thanks again for your thoughtful review, we’re excited to keep supporting your community’s growth and engagement! ### 9. Informz is relatively user friendly and the Higher Logic Support Team are excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Higher Logic Thrive?** Integration between iMIS to ensure target groups are maintained correctly. **What do you dislike about Higher Logic Thrive?** Lack of 'known' functionality (like Control + K) catches me out sometimes. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Creating professional looking EDMs and maintaining up-to-date and complaint mailing lists **Official Response from bleehe@higherlogic.com Leehe:** > Thank you for sharing your experience! We’re so glad to hear that the integration with iMIS is helping you keep target groups accurate and that Informz makes it easier to create professional, compliant mailings. It’s also great to know our Support Team has been a positive resource for you, and we’ll be sure to pass along the kudos. We appreciate your note on functionality expectations and will share that feedback with our product team. Hearing what catches users by surprise is incredibly valuable as we continue to improve. Thanks again for taking the time to share your insights! ### 10. User-friendly, member-friendly platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Higher Logic Thrive?** Higher Logic Thrive is an aesthetically pleasing and more intuitive platform, helping to drive engagement with members. Our members love our new homepage and how easy it is to see the latest conversations! **What do you dislike about Higher Logic Thrive?** There are still very clunky, outdated things about the Higher Logic platform (libraries in particular) that we find limiting. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We want seamless integration between our AMS and our online community platform and our marketing automation software so that our communication and engagement with our members solves problems, instead of creating them. We also want to see how our members are engaging with us, so we can foster that engagement, as well as identify weak areas that we can bolster with program support. ### 11. Engaging Members Made Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Amber W. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Higher Logic Thrive?** The ability to have both a community and email marketing platform combine is very helpful! We need to look at our full communications cycle and by using Higher Logic Thrive you are able to capture how people are communicating on your communities and engaging in email then pull it together to give them a personalized experience. On the email automation side I also love that Thrive Marketing is robust but still easy to use. Other platforms are so robust that it's hard to do the basics but with Thrive Marketing you can do a lot through automated campaigns, engagement scoring, and audience segmenting while also being able to quickly get an email out the door. **What do you dislike about Higher Logic Thrive?** Initial integration process, poor customer support, and glitchy. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Automating email campaigns to save staff time. ### 12. Looking forward to our new and THRIVEing community tool **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Higher Logic Thrive?** We are currently implementing the new Higher Logic Thrive product and so far have been hugely impressed with the breadth of knowledge and support for our relatively small 501(c)3 organization. **What do you dislike about Higher Logic Thrive?** The many tools that make up Thrive are still in the process of being fully integrated. However - the team is singularly focused on customer needs and always have a roadmap and plan for tighter integration across the product. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We're integrating our prior tools into one unified platform with myriad new features. This will decrease communication friction and enable large scale knowledge retention among our membership. ### 13. Great service **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Higher Logic Thrive?** The support is very helpful and willing to talk through different scenarios and use cases. **What do you dislike about Higher Logic Thrive?** It can sometimes be overwhelming because it can do so much. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Keeping our members connected. ### 14. The Online Community is user-friendly and our members find it very valuable! **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah S. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Higher Logic Thrive?** It's easy to use, and our members find the Online Community an extremely valuable member benefit **What do you dislike about Higher Logic Thrive?** Some of the Online Community super admin features are a little difficult to navigate. Informz seems to malfunction fairly often, which can sometimes majorly interfere with our email calendar. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Our members are finding it an extremely helpful tool to stay connected, particularly throughout the ongoing pandemic. ### 15. Great customer service, good platform, ability to connect with community managers and share ideas. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Higher Logic Thrive?** The customer service is fantastic! Quick responses and always helpful. Even if what I want done is not possible. I appreciated them trying. A but pricy for value but still good for what it is. **What do you dislike about Higher Logic Thrive?** The inability to connect the volunteer portal with the online community. The document library and the new mobile app need some work. The price is high compared to competitors. **Recommendations to others considering Higher Logic Thrive:** I am lucky that I have a graphic designer who has been able to tailor our site in ways many cannot. I was also very lucky to have a wonderful HL implementation manager who unfortunately is no longer with the company but helped tremendously when we put the site together. It's a great product but pricey. It beats out its competitors because of the document library. **What problems is Higher Logic Thrive solving and how is that benefiting you?** It allows our members to connect, share and network 24/7 which we never had before. It's one central area for all members to access documents and recordings. It allows members to find each other using the directory. ### 16. Community Platform that Cares About the User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Higher Logic Thrive?** Discussion & thread capabilities, staff at Higher Logic cares about clients' success, client user group to help gather peer-solutions to common association/company questions, lots of associate modules including websites/events/library, multiple vendors/partners that work on the software, works with a lot of AMS/CRM/LMS vendors with SSO options, does crowdsource improvement ideas, events focused on improving client knowledge of the platform, the admin's backend has data queries and email automation, flexible customization of website & webpages, flexible widgets to allow for customization of community content, admin access of communities for our volunteers and junior staff **What do you dislike about Higher Logic Thrive?** Some of the associated modules like the library and events have simpler functionality, the library does not have the ability for users to collaborate on documents similar to Google Docs, customization or search within a specific library or locking folders to a subset of users, HL has a lot of great ideas about how to improve the product but as the company has grown and acquired other companies - it is slower to roll out improvements to the core community product and modules, lack of junior admin access for staff that locks them out of power admin functionality while letting them run reports **What problems is Higher Logic Thrive solving and how is that benefiting you?** Allowing users to be able to network and ask questions of their peers online, replaced our website totally to have a more interactive website and digital presence, help engage our members at a deeper level ### 17. Powerful Email Automation with a Bit of Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Susan H. | Marketing & Digital Design Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2021 **What do you like best about Higher Logic Thrive?** Higher Logic MA allows for easy targeting based on interests, user activity, member type and other demographic information. It is much easier and more in-depth than MailChimp, which is what we used previously. The templates are great, MUCH better than creating email templates in iMIS. **What do you dislike about Higher Logic Thrive?** We are using the new integration with iMIS Cloud, and it doesn't automatically pull all of the user fields. Also, the IQAs take about 2hrs to synch, which usually means we just use the import/export tool for new interst groups. The reporting detail is good, but has a lot of steps. Would like to see the interface a bit more slick. **Recommendations to others considering Higher Logic Thrive:** Push your sales rep to show you demos and be very specific about you can replicate and improve your current processes. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Being more specific with our target audience, tracking analytics, automating emails, and improving our deliverability. ### 18. Great Platform For Automation Of Email Marketing. **Rating:** 4.0/5.0 stars **Reviewed by:** Abid H. | Cashier, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about Higher Logic Thrive?** It is a great tool to start doing email marketing at an advanced level automatically. You can have analytics of the response of your email recipients towards your email. Higher Logic Marketing Automation also helps you target different groups of your customers based on different factors. **What do you dislike about Higher Logic Thrive?** Users should be able to make custom layouts by cusomizing the templates that the tool provides. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We use Higher Logic Marketing for email campaigns, targetting users on the basis of their demographics, interests etc. ### 19. I work with HG services such as websites, volunteer manager and online communities. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Higher Logic Thrive?** I like the flexibility HG allows us to set up the pages. **What do you dislike about Higher Logic Thrive?** The high level of adjustments and setups we can do can be overwhelming and confusing. **What problems is Higher Logic Thrive solving and how is that benefiting you?** The online communities and display could be more inviting with social media features like 'like" button, being able to share, tag someone or even a log to each community. ### 20. Higher Logic Online Community **Rating:** 4.0/5.0 stars **Reviewed by:** Angel G. | Graphic Design Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Higher Logic Thrive?** It's easy to navigate and it's custumizable. It has a lot of different features. It's a great place to communicate with others, share ideas, find resources, and talk to industry experts. Users can earn points for the completeness of their profile and engaging in the community, which helps motivate the users to use it more frequently. **What do you dislike about Higher Logic Thrive?** It has some limits on customizing. There are a lot of different features, it can be a little confusing at times. However, the more you use it, the easier it gets. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Creating an online communtity for our employees and customers. A place to ask and answer questions, post training, and provide documentation. A place for people to post feedback for ideas and improvements to our solutions. We also use it to post announcements and can provide a "to-do" list for users. ### 21. Better than MailChimp **Rating:** 4.0/5.0 stars **Reviewed by:** Carsyn K. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Higher Logic Thrive?** The personalization of the whole process (from demo to clicking send) **What do you dislike about Higher Logic Thrive?** I dislike how sterile the website is. It should be a bit more user-friendly, as to not scare away others. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Solving prior issues with email engagement. Benefits= more people viewing us. ### 22. Favorite Online Community **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Higher Logic Thrive?** Higher Logic is very engaging with its customers. **What do you dislike about Higher Logic Thrive?** slightly lacking innovation and a little slow on catching up with the new developemnt in the tech industry. **Recommendations to others considering Higher Logic Thrive:** Higher Logic is the best in the online community solutions in terms of application features, support, and vendor engagement. **What problems is Higher Logic Thrive solving and how is that benefiting you?** virtual networking between industry professionals is made possible. The online community is a reliable source of information and guidance to professionals. ### 23. Easy to Use Community Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Higher Logic Thrive?** Designing pages with drag and drop widgets allows my team to respond to community and page requests quickly. Security groups are also a blessing when it comes to saving time. **What do you dislike about Higher Logic Thrive?** There are numerous bugs with the system and odd outages or access issues. For a young product, they have some cool features, but don't we all want more? **What problems is Higher Logic Thrive solving and how is that benefiting you?** With Higher Logic, we created a welcoming environment that appeals to Genesys Employees, Customers, Partners, and Prospects alike. The most significant benefit of higher logic is the automation rules that make communication and tasks more manageable. ### 24. Clunky platform, but continually improving and gets the basics done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about Higher Logic Thrive?** Their forum for users which allows you to ask questions of other clients/customers, this is usually more effective than contacting their customer service **What do you dislike about Higher Logic Thrive?** Platform is clunky, will launch updates without allowing users time to test or notify their own users **What problems is Higher Logic Thrive solving and how is that benefiting you?** Online member forum; increases engagement and retention ### 25. A lot of great features and support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Higher Logic Thrive?** Having available support and resources has been the most helpful. A major upside has been the integration of everything in one. For example, it's very convenient to have marketing automation and the communities under one roof. **What do you dislike about Higher Logic Thrive?** The look of the platform is a bit outdated. I would like to see a more modern feel and the integration of social media that makes it easier to pull and share things outside of the community. **What problems is Higher Logic Thrive solving and how is that benefiting you?** So far the online community has helped us with committee management and programming such as MentorMatch. The automation rules have also helped us with our new member onboarding process and communications ### 26. Integrated tools to better align your tech stack and streamline your customer/member experience **Rating:** 4.0/5.0 stars **Reviewed by:** Scott S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2020 **What do you like best about Higher Logic Thrive?** I love how easily Higher Logic integrates with our association management system (NetFORUM Enterprise) and streamlines our member and prospective-member experiences. As a marketer and communicator, the conversion and engagement tracking provide actionable insight and clear-cut ROI that helps us justify our budgeting and projection time allocation. **What do you dislike about Higher Logic Thrive?** We've had some of the issues you'd expect whenever you try to integrate new Sass into your operation, but Higher Logic's project managers and engagement teams have helped us easily remedy those issues. **Recommendations to others considering Higher Logic Thrive:** Determine how easy it'll be to fold Higher Logic into your current processes (and how Higher Logic can potentially change some of your processes to be more streamlined), determine how easy it'll be to integrate your CRM. **What problems is Higher Logic Thrive solving and how is that benefiting you?** All-in-one lead generation; drip, onboarding, and conversion email campaigns, community engagement; officer communications ### 27. Great software for email marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Higher Logic Thrive?** The platform is very intuitive and easy to use. Easy to create marketing messages, upload contact lists and send/schedule. **What do you dislike about Higher Logic Thrive?** I wish there was better options for formatting messages. Sometimes the images can make the text formatting a little off, but overall not bad! **What problems is Higher Logic Thrive solving and how is that benefiting you?** We use Higher Logic for our email marketing campaigns. Awareness of products, membership engagement messaging, etc. ### 28. Effective as a platform with room to grow **Rating:** 4.0/5.0 stars **Reviewed by:** Michael T. | Director of Knowledge and Community Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Higher Logic Thrive?** The discussion functionality is mature. The blogging platform is also mature. It provides a flexible secure way to communicate with both customers and the public. **What do you dislike about Higher Logic Thrive?** The gamification and advocacy modules could both be matured. Ideation is not gamified. Ideation does not notify. There is room for the platform to mature and grow. **Recommendations to others considering Higher Logic Thrive:** Know what you really want to do with your community and be able to place the things HL does well first in your implementation and in your roll out. The Volunteer/Advocacy module is more foundation/organization focused and needs customization to be more corporate-centric; it is also quite manual. Be ready to be engage with the product as much as with your community. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Collecting product ideas from our community, Q/A with customers and troubleshooting of broader issues, creation of an advocacy platform in which we can highlight and reward those who are advocates of our products. ### 29. Bring your members together using HL Communities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Higher Logic Thrive?** Great platform for members to communicate and share resources. **What do you dislike about Higher Logic Thrive?** Changes and hierarchy can be difficult to manipulate **What problems is Higher Logic Thrive solving and how is that benefiting you?** Members are being posting and answering questions. Teachers are sharing documents and communicating with students. ### 30. Higher logic Magnet Mail has the simplest User Interface for the marketers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Higher Logic Thrive?** Magnet Mail Social is very simple and easy to use. New users quickly adapt to this tool and can use the user interface to build journeys, campaigns and forms/landing pages. The help text or info in each option explains the user about it's usage and guide them through the set up process without knowledge of HTML, javascript or other database languages which many marketing tool require. Link labels is something we widely use along with tags. Managing suppression rules also can be customized easily based on campaign type. **What do you dislike about Higher Logic Thrive?** The contact or subscriber management does not provide 360 view of engagement like other marketing tools and we often have to contact support for complex reporting data/queries. For organization that need complex custom reporting and require heavy integration with CRM, Real Magnet have very limited options. Very limited information (contact/lead or campaign) can be passed from Real magnet to Salesforce CRM for us. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Email Marketing, Social Marketing, Lead capture, Customer Journeys and landing pages. Subscription management, tracking data and analytics etc. ### 31. First time experience **Rating:** 3.5/5.0 stars **Reviewed by:** Michelle D. | Communications and Development Coordinator, Government Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Higher Logic Thrive?** Helpful staff Too new at this point to properly evaluate **What do you dislike about Higher Logic Thrive?** Not been here long enough to know. Too new at this point to properly evaluate **What problems is Higher Logic Thrive solving and how is that benefiting you?** New not sure ### 32. Great space to connect **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Higher Logic Thrive?** A great space to connect with people who share common interests, professional goals/aspirations, or identities. **What do you dislike about Higher Logic Thrive?** Site-speed can occasionally be a challenge, and some user features -- such as digest features, etc. can be difficult to navigate or understand for first-time users. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Connecting alumni to one another and back to campus has increased our overall engagement and connected previously disconnected alumni back to our association. ### 33. Informz Review **Rating:** 4.0/5.0 stars **Reviewed by:** Nancy S. | Membership Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Higher Logic Thrive?** I like the target groups and automation. **What do you dislike about Higher Logic Thrive?** Not fully accessible with speech output software. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We've saved time with welcome series automation. We increased engagement with segmentation. ### 34. New User, Still Learning, Not Yet Implemented **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Higher Logic Thrive?** Ease of use. Aesthetically pleasing. I have used it with ASAE before we acquired HL and recommended it. **What do you dislike about Higher Logic Thrive?** Nothing to report yet. I'm concerned about implementation, and that I am not very technically savvy. **Recommendations to others considering Higher Logic Thrive:** N/A **What problems is Higher Logic Thrive solving and how is that benefiting you?** Connect members across the world. It will be a chance for them to share best practices and organize to be the best professionals they can be ### 35. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Higher Logic Thrive?** Client service was always quick to respond to help resolve issues, lots of available features **What do you dislike about Higher Logic Thrive?** Some of our users struggled with receiving their community emails... could be user error though **What problems is Higher Logic Thrive solving and how is that benefiting you?** No major problems, love the customer service and the ability to store files in each communities library. The individual communities are great for committee discussions/work ### 36. Informz works well and intergrates with iMIS very easily **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Higher Logic Thrive?** The new Designer 2.0 is very easy to use and test and pulls info from iMIS automatically. **What do you dislike about Higher Logic Thrive?** The survey module doesn't link responses to the new Designer 2.0 **Recommendations to others considering Higher Logic Thrive:** Worth the cost. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Surveying our members easily. ### 37. Informz **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2018 **What do you like best about Higher Logic Thrive?** I like the old settings better, but i like the reporting system on when messages are sent to see who read them. **What do you dislike about Higher Logic Thrive?** what i dont like is the formatting can get distorted when you forward the email blast, also you cant copy and paste hyperlinks **What problems is Higher Logic Thrive solving and how is that benefiting you?** informz helps the company not send out duplicate email blasts. ### 38. Higher Logic has provided my company with a simple way to reach our members. **Rating:** 4.0/5.0 stars **Reviewed by:** Madeleine L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2018 **What do you like best about Higher Logic Thrive?** I like how easy the email design is in Informz 2.0. I also enjoy the easy reports. **What do you dislike about Higher Logic Thrive?** I am not a fan of the limited design opportunities in Informz 2.0. **Recommendations to others considering Higher Logic Thrive:** None. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We are using Higher Logic to reach our 20,000+ members, informing them of updates & new opportunities. This platform is an essential part of our digital communications when reaching our clientele. ### 39. Powerful Tool. Great Metrics **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2018 **What do you like best about Higher Logic Thrive?** My favorite stats tool is the heat map. It's super easy to see what links were clicked compared to the other links in my email. **What do you dislike about Higher Logic Thrive?** I miss being able to toggle between the html editor and the source code function when building my emails. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We're looking to target renewing members better and interact smarter with visitors to our website. ### 40. Intuitive Interface, Excellent Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle S. | Manager of Marketing and Communications, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Higher Logic Thrive?** I like how easy Real Magnet's marketing automation platform is to use. I rarely have to create my own type of campaign because they have an extensive set of template campaigns. This helps cut down on the time I spend planning campaigns. I also appreciate how responsive the support time and my account manager are to my questions. **What do you dislike about Higher Logic Thrive?** One aspect I was excited about but then disappointed in was the ability to resize photos within Real Magnet. I was looking forward to not having to resize every image in Photo Shop, but when I resize in Real Magnet, the image quality deteriorates. The images don't look sharp, so I'm still resizing in Photo Shop. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Being able to automate our renewal email series has been a huge benefit of using Real Magnet. I love that we can create custom fields like Paid Through Date, and use those fields to trigger emails. We're also doing a lot of lead follow up with Real Magnet Landing Pages and Marketing Automation. As a small company, being able to automate communications has allowed us to do so much more than we'd otherwise be able to do because of limited staff. ### 41. Great tool to provide targeted marketing to customers **Rating:** 3.5/5.0 stars **Reviewed by:** Mirelle M. | Director, Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2017 **What do you like best about Higher Logic Thrive?** Real Magnet's email platform has similar functionality to other companies, but takes the cake for great customer service! They respond quickly to questions and emails and also are open to creating custom reports and campaigns to fit your needs. I feel like the are very responsive to feedback and do their best to make sure you're happy and getting what you need. The software also integrates well with our AMS (Netforum) and makes it easy to pass information between the two systems. **What do you dislike about Higher Logic Thrive?** Their automation platform is a little clunky. It would be much easier if it were presented as a flow chart. While there is a good variety of what you can do with automation is not intuitive on how to set it up and requires a lot of extra work to make sure you are filtering, adding the correct people into every campaign. However, when I have run into issues they are always available to talk through the process and find solutions. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We send a lot of email - in 2016 we sent over 18 million sends. Real Magnet automation has helped us greatly reduce this number in 2017. Through automation and tracking user behavior we are better able to segment our audiences and provide them with the emails they want. ### 42. Increase member engagement with Higher Logic **Rating:** 4.0/5.0 stars **Reviewed by:** Corrado S. | National Platform Manager , Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Higher Logic Thrive?** I enjoy that it is a hosted platform and it relieves a lot of the stress coming from a startup. It allows easy access for members to connect online. **What do you dislike about Higher Logic Thrive?** It took us a lot of time to get used to the product. Having a tech savvy team is very useful but if they are not it will take time to teach employees. **Recommendations to others considering Higher Logic Thrive:** Continue making improvements to the software. Great to see companies continue to innovate, listen to your customers wants and improve. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Customer engagement is easily a common issue with many startups. Higher Logic allows simplicity among connecting members of the community with just the click of a button. ### 43. Mostly Positive Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2017 **What do you like best about Higher Logic Thrive?** The basic process of creating and sending emails is really quite easy. The drag and drop functions make creating new layouts and templates a snap. The basic marketing automation features are also very useful and easy to follow. The new user interface is also a HUGE improvement over the previous one. Much more pleasing and easy to use. **What do you dislike about Higher Logic Thrive?** Real Magnet is often quite buggy - fonts won't work, random HTML codes will be inserted for not rhyme or reason, and it does not function equally across all browsers. They also seem behind the curve on some trends. The marketing automation didn't come along until recently, and while it's very easy to use and useful for basic campaigns, common things are missing. For example - the A/B testing campaigns don't let you test multiple variables at once. This is a feature almost all email marketing programs I've used before have as a standard. Another example is the landing page function in marketing automation. Customers can only be added to one group after filling out information in a landing page instead of having the capability for customers to be added to different groups based on their responses. Customer service can also be lacking. Sometimes when I email or call support they'll have absolutely no clue what's going on and ask me to explain it multiple times - before telling me there's not really anything they can do. As a big client that sends multiple emails per day this can be disappointing. **What problems is Higher Logic Thrive solving and how is that benefiting you?** We send out multiple emails per day and Real Magnet makes it easy to keep everything organized and in order. The marketing automation function is also very useful. ### 44. Love the platform and excited to expand the breadth and depth of our online community. **Rating:** 4.0/5.0 stars **Reviewed by:** Emilie M. | DELP Scholar, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Higher Logic Thrive?** The platform is really easy to use. It is user friendly and users find it easy. The best thing about Higher Logic is the customer support. Being new to the platform, having that support to answer my questions or trouble shoot is very helpful. **What do you dislike about Higher Logic Thrive?** Some of the admin functions are hard to grapple. There is a lot of resources and information, but how to really utilize them to maximize usage. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Increasing engagement, value, and loyalty to the association. Although our association has had the platform for awhile, I think there is a great potential to leverage the community to drive engagement and increase areas of concern such as membership retention, registration, and content. ### 45. 5-Year Real Magnet User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2017 **What do you like best about Higher Logic Thrive?** Real Magnet is fairly simple to use once you get the hang of it! And they offer NUMEROUS help options and their customer support team is fantastic. They are so quick to help and very knowledgeable about their product. Real Magnet also does a great job at keeping up with current trends. They offer multiple webinars about different marketing tactics and have introduced marketing automation. **What do you dislike about Higher Logic Thrive?** The software can be finicky at times, but not extremely often. **What problems is Higher Logic Thrive solving and how is that benefiting you?** In the past, we have been able to market our conferences, publications, and events with the basics that Real Magnet offers. We received approval from our executive director a few months ago to utilize the marketing automation and iMIS integration feature through Real Magnet. This will save our time so much time and will offer more in-depth statistics for reporting purposes! ### 46. Informz: Serves its purpose **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about Higher Logic Thrive?** As an email marketing tool, Informz is intuitive and very user friendly. It is very easy to adjust the layout and design of your emails, and the analytics reports are easy to review and understand. Test emails are accurate and true to form (which is not always the case with some e-marketing platforms). **What do you dislike about Higher Logic Thrive?** The interface can sometimes be slow - and often incompatible with Chrome. Issue will often resolve if you use "open in a new tab/window" option. Clients also pay per email. **Recommendations to others considering Higher Logic Thrive:** If you are looking for a solution that will help automate e-marketing, Informz is a quick and user-friendly tool to support your objective. However, it seems to lack integration capabilities with CRMs to help you track your prospects and your leads. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Our organization uses e-marketing as a primary driver for our programs and benefits. Informz gave us the ability to customize messaging and distribution, and manage our member experience more than previous solutions. ### 47. Decent platform; great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica B. | Marketing Campaign Coordinator, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2017 **What do you like best about Higher Logic Thrive?** The platform is very user-friendly. The customer care is exceptional, and they are always willing to send ideas to their development team to better their services/platform. It's an intuitive software system that is easy to use, while providing great marketing functionality. **What do you dislike about Higher Logic Thrive?** The platform is great for small businesses. We are a large business that sends thousands of emails a week. Sometimes the platform does not offer us the dynamic-content capabilities we need. However, the development team is working with us to better enhance the platform to meet our needs. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Through Informz we are able to streamline our email marketing campaign process. ### 48. Higher Logic Review **Rating:** 4.0/5.0 stars **Reviewed by:** Courtney S. | Account Associate, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Higher Logic Thrive?** This is a very robust platform with all the bells and whistles I could imagine. **What do you dislike about Higher Logic Thrive?** The customer service is not always the best. However, I can see the company is trying to remedy this. **Recommendations to others considering Higher Logic Thrive:** None **What problems is Higher Logic Thrive solving and how is that benefiting you?** Prior to Higher Logic, my association did not have online communities. We also have a much more robust website. ### 49. Excellent Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Liz K. | Marketing & Communications Specialist, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2017 **What do you like best about Higher Logic Thrive?** As a newer Informz user, I love Informz's customer service. Without my client advisor explaining the ins and outs of their product, I would not have been able to learn the product as quickly as I have. He is always quick to answer an email or return a call. I also really like the various reporting options. Coming into a newly created position, the various reports really help me to validate the value of marketing to our Board of Directors. **What do you dislike about Higher Logic Thrive?** I find it frustrating when I need to unsubscribe a member and need to do unsubscribe them from both the parent account and ALL child accounts. It's very time-consuming. When I first starting using Informz, I had a difficult time learning all of the product's quirks. It takes some trial and error - including a few rounds of test emails before I was adjusted to the product. **What problems is Higher Logic Thrive solving and how is that benefiting you?** One of my main objectives when coming into this role was to increase engagement and communication with our membership. ### 50. Built like a database **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2017 **What do you like best about Higher Logic Thrive?** I really like that Real Magnet is built like a database. It's easy to create searches, and build marketing automation campaigns. We used to use a different software, but it wasn't as user-friendly and had a lot of bugs. Real Magnet is very clearly well thought out, and understands what associations need in email marketing. **What do you dislike about Higher Logic Thrive?** The only thing I don't like is that there are 2 separate search functions, one for contacts in general emails, and one for MA campaigns. **Recommendations to others considering Higher Logic Thrive:** Utilize all the training you can. It's very helpful. The onboarding team and support are fantastic. **What problems is Higher Logic Thrive solving and how is that benefiting you?** Improving targeted emails with marketing automation function ## Higher Logic Thrive Discussions - [CEO AMA?](https://www.g2.com/discussions/ceo-ama) - 1 comment, 1 upvote - [What is Higher Logic Thrive used for?](https://www.g2.com/discussions/what-is-higher-logic-thrive-used-for) - 1 comment - [What is an online community platform?](https://www.g2.com/discussions/what-is-an-online-community-platform) - 1 comment - [What is the main function of online community groups?](https://www.g2.com/discussions/what-is-the-main-function-of-online-community-groups) - 1 comment - [How much does higher logic cost?](https://www.g2.com/discussions/how-much-does-higher-logic-cost) - 1 comment - [View Higher Logic Thrive pricing details and edition comparison](https://www.g2.com/products/higher-logic-thrive/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A03%3A35+-0500&secure%5Bsession_id%5D=e8e84b1c-d1f7-4db8-900b-6cad2e592426&secure%5Btoken%5D=3523c361293447675b6405578c5c15943a8967afbe50ddb919f0e2f37be478ff&format=llm_user) ## Higher Logic Thrive Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [iMIS](https://www.g2.com/products/imis/reviews) - [Rhythm](https://www.g2.com/products/rhythm-systems-rhythm/reviews) ## Higher Logic Thrive Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Community Building** - Member Profiles - Real-Time Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses - Alerts/Notifications **Campaign Management** - Event / Webinar Marketing - Campaign Management - Workflow Management - Template Management **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Social** - Drip Campaigns - Multi-Campaign **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking - Engagement Tracking - Activity Tracking **Reporting & Analytics** - Basic Reporting - ROI Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions - Knowledge Base Management - Group Management - Content Management - Feedback Management - Membership Management - Email Management - Website Management - Communication Management - User Management - Calendar Management **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations - Multi-Language **Additional Functionality** - Activity Dashboard - Generative AI - Single Sign On - Email Reminders - API - Discussions/Forums - Ideation - Personalization - Reporting & Statistics - Contact Database - Moderation - @mentions - Member Directory - Mobile Access - Filtering - Data Import/Export - Commenting/Notes - Document Storage - Customizable Branding - AI Copilot - Drag & Drop - SSL Security - Customizable Templates **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification ## Top Higher Logic Thrive Alternatives - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.5/5.0 (745 reviews) - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) - 4.4/5.0 (272 reviews)