HelloID Features
Authentication Options (6)
Authentication User experience
Based on 10 HelloID reviews. Process of providing credentials and logging into multiple systems is easy and intuitive for users
Supports Required Authentication systems
Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
Supports Required Authentication Methods/Protocols
Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case
Federation/SAML support (idp)
Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials. 10 reviewers of HelloID have provided feedback on this feature.
Federation/SAML support (sp)
Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider.
Access Control Types (4)
Local Access
Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.
Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Partner Access
Controls access to users that are not company employees that are either within the companies local area network or outside the network
Supports BYOD users
Enables users to use their own device to access company applications.
Administration (12)
Ease of installation on server
Installation process is easy and flexible.
Password Policy Enforcement
Options for resetting and enforcing password policies
Administration Console
As reported in 10 HelloID reviews. Provides Administration tools/console that are easy to use and learn for routine maintenance tasks
Ease of connecting applications
Based on 10 HelloID reviews. Easily provisions new systems, platforms or applications using configuration and not customization.
Self Service Password Administration
Users can set, change passwords without interaction from IT staff
Reporting
As reported in 12 HelloID reviews. Standard and customized report creation to ensure appropriate access rights have been assigned
Ease of set up for target systems
As reported in 11 HelloID reviews. Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured
APIs
Provides appropriate application interfaces to enable custom integrations for unique business requirements
Smart/Automated Provisioning
Automates account/access rights creation, changes and removals for on-premise and cloud apps
Policy Management
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
On-premise identity repositories supported
Variety and Quality of integrations (ie Active Directory, LDAP)
Ease of Connecting Applications
Easily provisions new systems, platforms or applications using configuration and not customization.
Platform (7)
Multiple Operating system support
Supports Endpoint access control to multiple operating systems 10 reviewers of HelloID have provided feedback on this feature.
Multi-Domain Support
Allows user authentication to be honored by all the hosts in two or more domains
Cross Browser support
Support access to browser based applications across required browser types
Fail over protection
Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate
Reporting
Contains pre-built and custom reporting tools to required to manage business This feature was mentioned in 10 HelloID reviews.
Auditing
Provides mechanism for auditing authentication for trouble shooting purposes.
Third Party Web Services support
Can call and pass credentials to third party web services.
User on/off Boarding (6)
Self Service Access requests
Users can request access to an application and be automatically provisioned if they meet policy requirements
Smart/Automated Provisioning
Automates account/access rights creation, changes and removals for on-premise and cloud apps This feature was mentioned in 10 HelloID reviews.
Role Management
Establish roles that create a set of authentication rights for each user in the role This feature was mentioned in 10 HelloID reviews.
Policy Management
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes 10 reviewers of HelloID have provided feedback on this feature.
Access Termination
Terminate access to multiple applications based on dates 11 reviewers of HelloID have provided feedback on this feature.
Approval Workflows
Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow
User Maintenance (2)
Self Service Password Reset
Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.
Bulk Changes
Change users and permissions in bulk This feature was mentioned in 11 HelloID reviews.
Governance (1)
Compliance Audits
Proactively audits access rights against policies
Authentication type (5)
SMS-Based
Sends a one-time passcode (OTP) via SMS.
Email-Based
Sends a one-time passcode (OTP) via email.
Hardware Token-Based
Supports hardware tokens, which are often USB-sized, fob-like devices that store codes.
Software Token
Offers software tokens, which are applications installed on a mobile phone, wearable devices, or desktops and generate time-based one-time passcodes (TOTP) that a user can easily copy. Software tokens work both online and offline.
Mobile-Push
Offers mobile push authentication, which is a user-friendly method that does not require a user to copy a code, but rather accept or deny an authentication using a mobile application. Mobile push authentication only works when a user is connected to the internet.
Functionality (10)
Backup
Offers encrypted backup recovery stored by the vendor.
SSO
Provides a single access point for users to access multiple cloud products without multiple logins.
Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
Supports Required Authentication systems
Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
User provisioning
Simplifies or automates user provisioning, deprovisioning, and other user role changes.
Password manager
Offers password management tools to end users.
Single Sign-on
Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts.
Enforces policies
Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data.
Authentication
Authenticates users prior to granting access to company systems.
Multi-factor authentication
Offers multi-factor authentication methods to verify a user's identity.
Access Control (4)
Role Management
Establish roles that create a set of authentication rights for each user in the role
Access Termination
Terminate access to multiple applications based on dates
Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Partner Access
Controls access to users that are not company employees that are either within the companies local area network or outside the network
Type (1)
Cloud-solution
Provides an IAM solution for cloud-based systems.
Reporting (3)
Reporting
As reported in 10 HelloID reviews. Provides reporting functionality.
Access & Permission Change Reporting
Log and report all modifications to user roles and access rights.
Compliance & Audit Trail Export
Provide standardized reports for regulatory compliance and audits.
Implementation (1)
Easy Setup
Offers an easy to understand user interface to make setup smooth.
Authentication & Authorization - Identity and Access Management (IAM) (1)
Adaptive & Contextual Access Control
Grant access based on user attributes, location, device posture or risk.
Administration & Governance - Identity and Access Management (IAM) (2)
Identity Lifecycle Management
Automate onboarding, offboarding, and access reviews throughout user lifecycles.
Self‑Service Account Management
Enable users to reset passwords and update profiles without admin support.
Generative AI - Identity and Access Management (IAM) (3)
AI‑Driven Access Anomaly Detection
Identify unusual access patterns using machine learning models.
Automated Policy Tuning
Dynamically adjust access policies based on risk and AI-generated insights.
Predictive Role Recommendations
Suggest appropriate user roles based on usage patterns and peer behavior.
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