Compare HelloID and JumpCloud 
Featured Products
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Mid-Market (53.5% of reviews)
Entry-Level Pricing
Starting at $2.36 1 User Per Month
$3.00 1 User Per Month
HelloID
Star Rating
(32)4.5 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $2.36 1 User Per Month
Browse all 4 pricing plansJumpCloud
Star Rating
(3,793)4.5 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in providing a seamless user experience, particularly for organizations needing standardized login solutions across various environments. Users appreciate the automatic adjustment of permissions after internal role changes, which enhances security and simplifies access management.
- Users say that HelloID offers a powerful and efficient portal-based system for user provisioning, allowing for granular control without the need for extensive coding. This flexibility is highlighted by users who value the ability to manage their own provisioning rules, making it a strong choice for those who prefer hands-on management.
- Reviewers mention that JumpCloud's implementation process is notably quick and intuitive, with many users praising the onboarding wizard that facilitates a smooth setup. This contrasts with HelloID, where some users have found the setup to be less straightforward, indicating a potential area for improvement.
- According to verified reviews, JumpCloud consistently receives higher satisfaction ratings across various metrics, including ease of use and administrative capabilities. Users highlight the platform's ability to consolidate user account information from multiple sources, which simplifies management and enhances visibility.
- G2 reviewers note that while HelloID provides robust support for multi-factor authentication and compliance, JumpCloud's overall user experience is rated higher, particularly in areas like authentication user experience and ease of connecting applications. This makes JumpCloud a preferred choice for organizations prioritizing user-friendly access management.
- Users highlight that HelloID's recent updates, including video tutorials for rule creation and integration with platforms like Azure and Google, enhance its usability. However, JumpCloud's broader market presence and higher volume of recent reviews suggest a more established and trusted solution in the user provisioning and identity management space.
Pricing
Entry-Level Pricing
HelloID
Provisioning
Starting at $2.36
1 User Per Month
Automatically create & manage user accounts across multiple applications, based on a single source of truth. Ensures bottleneck-free "Day 1" access.
- 200-299 user tier pricing. Contact us for all tier level pricing.
- HR driven user account provisioning
- Enhanced business rules
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
HelloID
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.9
25
8.8
3,081
Ease of Use
8.3
25
9.0
3,114
Ease of Setup
7.8
23
8.8
2,874
Ease of Admin
8.3
23
9.0
2,684
Quality of Support
9.4
24
8.8
2,813
Has the product been a good partner in doing business?
9.6
23
9.0
2,548
Product Direction (% positive)
8.9
21
9.3
2,987
Features by Category
Authentication Options
9.2
10
9.1
1427
9.4
8
8.9
1373
9.7
5
9.1
1385
9.4
8
9.0
1352
9.5
10
8.9
1275
9.8
7
8.8
1203
Access Control Types
Feature Not Available
8.9
1302
9.3
7
8.9
1268
9.7
6
8.6
1234
9.0
5
8.4
1051
8.7
5
8.4
1115
Administration
9.3
9
8.8
1159
9.8
9
9.2
1326
9.7
10
9.1
1372
8.2
10
8.7
1328
9.8
7
8.8
1313
Platform
9.8
10
9.1
1314
Not enough data
8.8
1083
9.4
9
9.0
1230
Not enough data
8.5
1057
9.0
10
8.2
1230
9.1
9
8.4
1178
8.6
6
8.5
1119
User on/off Boarding
9.4
8
8.6
633
9.7
10
8.6
731
|
Verified
9.0
10
8.8
796
|
Verified
9.0
10
8.9
752
|
Verified
9.5
11
9.0
733
|
Verified
8.5
8
8.2
571
User Maintenance
9.6
8
8.9
788
|
Verified
9.4
11
8.5
725
|
Verified
Feature Not Available
8.5
647
|
Verified
Governance
Feature Not Available
8.0
579
8.9
6
8.3
635
|
Verified
Administration
8.1
12
8.1
751
|
Verified
Feature Not Available
7.4
577
8.3
11
8.6
757
|
Verified
8.5
8
8.3
623
|
Verified
Authentication type
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
9.8
7
8.8
1340
10.0
5
8.9
1312
9.7
6
8.5
1231
9.7
6
8.3
1070
Administration
10.0
7
8.7
1201
9.7
6
8.7
1317
Not enough data
8.4
1113
8.9
6
8.5
1260
Functionality
9.5
7
9.0
1293
9.7
5
9.1
1288
9.4
6
8.9
1237
Scope
Not enough data
Feature Not Available
Not enough data
9.1
366
Security
Not enough data
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
348
Management
Not enough data
9.1
356
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
346
Not enough data
8.1
329
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
533
Not enough data
8.8
529
Not enough data
9.2
566
Not enough data
8.8
512
Functionality
Not enough data
9.2
552
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
490
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
442
Monitoring
Not enough data
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
516
Not enough data
8.5
519
Functionality
Not enough data
8.8
905
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
995
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
9.6
9
9.0
1400
8.8
8
8.4
1200
9.1
9
9.1
1352
9.3
9
9.0
1351
9.3
9
9.2
1384
Not enough data
9.1
1340
Type
Feature Not Available
8.2
1062
9.8
7
9.0
1362
Reporting
Feature Not Available
8.4
1249
8.7
10
8.4
1287
Not enough data
8.5
160
Not enough data
8.4
162
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
156
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
160
Not enough data
8.7
158
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
581
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
516
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
557
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
563
Not enough data
8.9
561
Performance
Not enough data
8.5
566
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1070
Operating System
Not enough data
8.9
1126
Not enough data
8.7
1140
Not enough data
8.2
989
Management
Not enough data
8.5
1119
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1055
Security
Not enough data
8.8
1086
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
HelloID and JumpCloud are categorized as Cloud Directory Services, Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
HelloID is categorized as Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
HelloID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
51.6%
Education Management
35.5%
Hospital & Health Care
6.5%
Non-Profit Organization Management
3.2%
Higher Education
3.2%
Other
0.0%
Information Technology and Services
22.5%
Computer Software
12.4%
Financial Services
7.9%
Computer & Network Security
7.2%
Hospital & Health Care
2.9%
Other
47.1%
Discussions
HelloID has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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