Compare HelloID and JumpCloud 
Featured Products
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Starting at $2.36 1 User Per Month
$3.00 1 User Per Month
HelloID
Star Rating
(32)4.5 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $2.36 1 User Per Month
Browse all 4 pricing plansJumpCloud
Star Rating
(3,941)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user experience, particularly highlighting its ability to unify identity, access, and device management into a single platform. Users appreciate how it simplifies IT operations, making administration smoother and more efficient across various operating systems like Windows, macOS, and Linux.
- Users say that HelloID offers a powerful and flexible portal-based system, allowing for granular control over user provisioning without needing to write code. This feature is particularly praised for its efficiency and effectiveness, making it easier for users to manage their own provisioning processes.
- Reviewers mention that JumpCloud's implementation process is quick and intuitive, with many users noting the helpful onboarding wizard that facilitates a seamless setup experience. This contrasts with HelloID, where some users have expressed challenges with setup, indicating a steeper learning curve.
- According to verified reviews, JumpCloud receives high marks for its ease of use, with users reporting a score of 9.0. This is reflected in feedback that highlights the platform's ability to manage remote devices and access management efficiently, reducing operational complexity.
- G2 reviewers highlight that HelloID shines in its quality of support, receiving a higher score than JumpCloud. Users appreciate the responsive assistance and resources available, which can be crucial for organizations needing reliable support during implementation and ongoing use.
- Users report that while JumpCloud has a strong overall satisfaction score, HelloID's recent feedback emphasizes its robust capabilities in policy management and automated provisioning, making it a compelling choice for organizations that prioritize these features in their identity management solutions.
Pricing
Entry-Level Pricing
HelloID
Provisioning
Starting at $2.36
1 User Per Month
Automatically create & manage user accounts across multiple applications, based on a single source of truth. Ensures bottleneck-free "Day 1" access.
- 200-299 user tier pricing. Contact us for all tier level pricing.
- HR driven user account provisioning
- Enhanced business rules
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
HelloID
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.9
25
8.8
3,161
Ease of Use
8.3
25
9.0
3,194
Ease of Setup
7.8
23
8.8
2,953
Ease of Admin
8.3
23
9.0
2,725
Quality of Support
9.4
24
8.8
2,886
Has the product been a good partner in doing business?
9.6
23
9.0
2,587
Product Direction (% positive)
8.9
21
9.3
3,061
Features by Category
Authentication Options
9.2
10
9.1
1438
9.4
8
8.9
1377
9.7
5
9.1
1395
9.4
8
9.0
1357
9.5
10
8.9
1279
9.8
7
8.8
1204
Access Control Types
Feature Not Available
8.9
1308
9.3
7
8.9
1269
9.7
6
8.6
1241
9.0
5
8.4
1051
8.7
5
8.4
1116
Administration
9.3
9
8.8
1162
9.8
9
9.2
1332
9.7
10
9.1
1378
8.2
10
8.7
1329
9.8
7
8.8
1316
Platform
9.8
10
9.1
1318
Not enough data
8.8
1083
9.4
9
9.0
1229
Not enough data
8.5
1058
9.0
10
8.2
1232
9.1
9
8.4
1180
8.6
6
8.5
1118
User on/off Boarding
9.4
8
8.6
634
9.7
10
8.6
733
|
Verified
9.0
10
8.8
798
|
Verified
9.0
10
8.9
758
|
Verified
9.5
11
9.0
736
|
Verified
8.5
8
8.2
572
User Maintenance
9.6
8
8.9
791
|
Verified
9.4
11
8.6
726
|
Verified
Feature Not Available
8.5
648
|
Verified
Governance
Feature Not Available
8.0
580
8.9
6
8.3
637
|
Verified
Administration
8.1
12
8.1
752
|
Verified
Feature Not Available
7.4
578
8.3
11
8.6
760
|
Verified
8.5
8
8.3
624
|
Verified
Authentication type
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
9.8
7
8.8
1347
10.0
5
8.9
1316
9.7
6
8.5
1248
9.7
6
8.3
1069
Administration
10.0
7
8.7
1215
9.7
6
8.7
1338
Not enough data
8.5
1128
8.9
6
8.5
1279
Functionality
9.5
7
9.0
1321
9.7
5
9.1
1307
9.4
6
8.9
1239
Scope
Not enough data
Feature Not Available
Not enough data
9.1
369
Security
Not enough data
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
348
Management
Not enough data
9.1
357
Not enough data
8.9
352
Not enough data
8.9
357
Not enough data
8.7
345
Not enough data
8.1
328
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
577
Not enough data
Feature Not Available
Not enough data
8.8
531
Not enough data
8.8
527
Not enough data
9.1
564
Not enough data
8.7
510
Functionality
Not enough data
9.2
550
Not enough data
9.2
545
Not enough data
8.6
468
Not enough data
8.6
436
Not enough data
9.1
535
Not enough data
9.0
527
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
440
Monitoring
Not enough data
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
514
Not enough data
8.5
517
Functionality
Not enough data
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
9.6
9
9.0
1402
8.8
8
8.4
1200
9.1
9
9.1
1355
9.3
9
9.0
1349
9.3
9
9.2
1384
Not enough data
9.1
1342
Type
Feature Not Available
8.2
1059
9.8
7
9.0
1361
Reporting
Feature Not Available
8.4
1249
8.7
10
8.4
1285
Not enough data
8.5
159
Not enough data
8.4
160
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
154
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.7
162
Not enough data
8.7
156
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
581
Not enough data
8.1
559
Not enough data
8.0
538
Not enough data
8.3
571
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
583
Not enough data
7.8
515
Communication
Not enough data
7.9
518
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
557
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
564
Not enough data
8.9
561
Performance
Not enough data
8.5
566
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1070
Operating System
Not enough data
9.0
1131
Not enough data
8.7
1144
Not enough data
8.2
989
Management
Not enough data
8.5
1120
Not enough data
8.3
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1052
Security
Not enough data
8.8
1087
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
HelloID and JumpCloud are categorized as Cloud Directory Services, Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
HelloID is categorized as Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
HelloID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
51.6%
Education Management
35.5%
Hospital & Health Care
6.5%
Non-Profit Organization Management
3.2%
Higher Education
3.2%
Other
0.0%
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
46.9%
Discussions
HelloID has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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