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At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Starting at $2.36 1 User Per Month
$3.00 1 User Per Month
HelloID
Star Rating
(32)4.5 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $2.36 1 User Per Month
Browse all 4 pricing plansJumpCloud
Star Rating
(3,734)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that JumpCloud excels in its "Ease of Setup" with a score of 8.8, making it a preferred choice for organizations looking for a quick deployment. In contrast, HelloID's setup score of 7.8 indicates that users may face more challenges during initial configuration.
- Reviewers mention that HelloID offers superior "Multi-Factor Authentication" capabilities, scoring 9.7 compared to JumpCloud's 9.1. This feature is particularly praised for its flexibility and security, making it a strong contender for businesses prioritizing authentication security.
- G2 users highlight JumpCloud's "Quality of Support" with a score of 8.8, which is slightly lower than HelloID's impressive 9.4. Reviewers appreciate HelloID's responsive customer service, which can be crucial for organizations needing timely assistance.
- Users on G2 note that HelloID shines in "Smart/Automated Provisioning," achieving a perfect score of 10.0, while JumpCloud scores 8.6. This feature is essential for organizations looking to streamline user onboarding and offboarding processes.
- Reviewers mention that JumpCloud's "Centralized Management" feature, scoring 9.1, is highly effective for managing user access across multiple platforms, whereas HelloID's score of 9.7 in "Policy Management" indicates a more robust approach to enforcing security policies.
- Users say that both products perform well in "User Maintenance," but HelloID's score of 9.6 for "Self Service Password Reset" outshines JumpCloud's 8.9, indicating that HelloID may provide a more user-friendly experience for password management.
Pricing
Entry-Level Pricing
HelloID
Provisioning
Starting at $2.36
1 User Per Month
Automatically create & manage user accounts across multiple applications, based on a single source of truth. Ensures bottleneck-free "Day 1" access.
- 200-299 user tier pricing. Contact us for all tier level pricing.
- HR driven user account provisioning
- Enhanced business rules
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
HelloID
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.9
25
8.8
3,055
Ease of Use
8.3
25
9.0
3,086
Ease of Setup
7.8
23
8.8
2,846
Ease of Admin
8.3
23
9.0
2,667
Quality of Support
9.4
24
8.8
2,787
Has the product been a good partner in doing business?
9.6
23
9.0
2,531
Product Direction (% positive)
8.9
21
9.3
2,959
Features by Category
Authentication Options
9.2
10
9.1
1420
9.4
8
8.9
1369
9.7
5
9.1
1379
9.4
8
9.0
1351
9.5
10
8.9
1272
9.8
7
8.8
1201
Access Control Types
Feature Not Available
8.9
1295
9.3
7
8.9
1267
9.7
6
8.6
1232
9.0
5
8.4
1052
8.7
5
8.4
1114
Administration
9.3
9
8.8
1157
9.8
9
9.2
1323
9.7
10
9.1
1364
8.2
10
8.7
1326
9.8
7
8.8
1311
Platform
9.8
10
9.1
1307
Not enough data
8.8
1083
9.4
9
9.0
1231
Not enough data
8.5
1057
9.0
10
8.2
1228
9.1
9
8.4
1178
8.6
6
8.5
1119
User on/off Boarding
9.4
8
8.6
632
9.7
10
8.6
729
|
Verified
9.0
10
8.8
794
|
Verified
9.0
10
8.9
748
|
Verified
9.5
11
9.0
730
|
Verified
8.5
8
8.2
570
User Maintenance
9.6
8
8.9
787
|
Verified
9.4
11
8.5
724
|
Verified
Feature Not Available
8.5
646
|
Verified
Governance
Feature Not Available
8.0
578
8.9
6
8.3
633
|
Verified
Administration
8.1
12
8.1
747
|
Verified
Feature Not Available
7.4
576
8.3
11
8.6
756
|
Verified
8.5
8
8.3
621
|
Verified
Authentication type
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
9.8
7
8.8
1340
10.0
5
8.9
1312
9.7
6
8.5
1231
9.7
6
8.3
1069
Administration
10.0
7
8.7
1200
9.7
6
8.7
1309
Not enough data
8.4
1110
8.9
6
8.5
1259
Functionality
9.5
7
9.0
1284
9.7
5
9.1
1280
9.4
6
8.9
1238
Scope
Not enough data
Feature Not Available
Not enough data
9.1
361
Security
Not enough data
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Management
Not enough data
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
566
Not enough data
8.8
512
Functionality
Not enough data
9.2
551
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
442
Monitoring
Not enough data
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
516
Not enough data
8.5
518
Functionality
Not enough data
8.8
905
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
996
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
9.6
9
9.0
1396
8.8
8
8.4
1200
9.1
9
9.1
1347
9.3
9
9.0
1346
9.3
9
9.2
1381
Not enough data
9.1
1338
Type
Feature Not Available
8.2
1063
9.8
7
9.0
1359
Reporting
Feature Not Available
8.4
1250
8.7
10
8.4
1288
Not enough data
8.5
161
Not enough data
8.4
162
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
157
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
161
Not enough data
8.7
159
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
579
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
556
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
561
Not enough data
8.9
560
Performance
Not enough data
8.5
566
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1066
Operating System
Not enough data
8.9
1118
Not enough data
8.7
1134
Not enough data
8.2
986
Management
Not enough data
8.5
1117
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Security
Not enough data
8.8
1085
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
HelloID and JumpCloud are categorized as Cloud Directory Services, Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
HelloID is categorized as Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
HelloID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
51.6%
Education Management
35.5%
Hospital & Health Care
6.5%
Non-Profit Organization Management
3.2%
Higher Education
3.2%
Other
0.0%
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.2%
Discussions
HelloID has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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