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The system is simple and mostly intuitive to use. Employees have asked very few questions, which makes the administrator’s job easier. Review collected by and hosted on G2.com.
For a relatively small company (around 50 employees), the system actually offers too many features, which can sometimes be confusing. The most essential functionalities are indeed intuitive to use, but there are sections that feel so complex that even trying them out feels exhausting. One example of this is workflows — in theory, they could make everyday work easier, but despite onboarding sessions, getting started with them is quite laborious.
The way employees are divided into teams is unintuitive, and I don’t understand the logic behind the setup where, by default, all company employees are not considered one main team unless a separate “whole company” team is manually created.
The time/calendar section should be continuous (rolling), rather than split into separate tabs for each month. For example, when you want to review absences on a weekly level, it becomes cumbersome if you have to switch between two different months. Editing absences after they’ve been approved is also unnecessarily difficult. For instance, vacation plans can still change after approval, and at least administrators should be able to modify absences easily.
The vacation policies and compliance with the Finnish Annual Holidays Act still haven’t been implemented in a simple or seamless way
When viewing absences via the calendar, it would also be nice to see, for example, the total number of vacation days included in a period by opening the first day of the absence. In general, editing information in Hailey feels overly complicated.
One more thing worth mentioning is the support section and the lack of instructions in Finnish. Review collected by and hosted on G2.com.
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