Nayax Reviews & Product Details

I like how Nayax provides better service for my customers. It makes transactions easier for the customers while getting the money directly into my bank account. I use Nayax primarily for credit card touch pay on my vending machines. Review collected by and hosted on G2.com.

The customer service needs a lot of improvement. Review collected by and hosted on G2.com.

They are very consistent on sending payments, and they have a lot of controls in the control panel. Review collected by and hosted on G2.com.

Support. Email support is basically non-existent. You pretty much have to call in to get support. Often, you will have to wait several hours for a call back (or try again the next day). Support is not consistent. Depending on who answers your call, you may or may not get your problem resolved. For example, one rep couldn't figure out the settings so they just had me do an RMA replacement on the device. Of course, the replacement had the same issue because it was a settings issue, not a hardware issue.

The online documentation is quite lacking. There are so many things that are not referenced anywhere on their website or manuals. Review collected by and hosted on G2.com.

This is the first time I have ever used a payment system after forming my vending business. What I like best about Nayax is their online application interface. It provides me with all the report operations I need to track and monitor my business progress. Review collected by and hosted on G2.com.

The compliance team are quick to disconnect your account if you do not provide them with the information you need right away. Review collected by and hosted on G2.com.

It's fairly easy to use. There are incentives for customers (Monyx) which saves the company fees. Review collected by and hosted on G2.com.

Support is difficult to get a hold of and wait times can be horrible. There should be discounts for the more the machines you have the monthly fee should be discounted. Review collected by and hosted on G2.com.

Nayax VPOS takes all forms of card payments- TAP-Chip-Swipe. Very easy to use and has so many different parameters to better suite your vending needs. Their new webbing SIM card has greatly helped get better and more consistent signal strength. Review collected by and hosted on G2.com.

I haven’t found an issue currently with Nayax. I’ve been very pleased with their products and customer service. Review collected by and hosted on G2.com.

Fast and trust full, easy to use and to manage. the integration with different vending machines is pretty easy. Review collected by and hosted on G2.com.

sometimes there are problems with the GPR connection in some device. Review collected by and hosted on G2.com.

It is easy for my customers to use and the weekly deposits are ideal Review collected by and hosted on G2.com.

Training is needed to learn how to do data analysis through the website and app Review collected by and hosted on G2.com.

I like the way the reports are generated, and the app is very user friendly! Review collected by and hosted on G2.com.

I do not dislike anything about Nayax!!! Review collected by and hosted on G2.com.