Intergy Reviews & Product Details

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution that is both user-friendly and customizable. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows. The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency. Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations. In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality. This initiative is just one example of how Greenway fuels success by delivering the innovative technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes.

Seller

Greenway Health

Discussions

Intergy Community

Solution Type

All-in-One

Overview by

Rohan Thotayan

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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User Insights

Average based on 37 real user reviews.

Perceived Cost

$$$$$

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Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/12/2020

"Greenway Pros & Cons"

4.5/5

What do you like best about Intergy?

The multiple ways to document a visit, forms, favorites, templates.. Also the reporting - Practice Analytics component. Review collected by and hosted on G2.com.

What do you dislike about Intergy?

The cumbersome workflows they have, causing multiple clicks. In order to add a lab result manually it is 27 clicks. That is over the top - it should be an easier process than that. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

6/24/2020

"Very User Friendly"

5/5

What do you like best about Intergy?

The layout makes it easy to navigate and makes it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Intergy?

I didn't work with Intergy long enough to discover anything that I disliked about it. I thought the software was very efficient. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Julie P.

Clinical Coordinator

Small-Business (50 or fewer emp.)

Updated 3/5/2020

Originally submitted 2/3/2020

"Greenway: Intergy"

2.5/5

What do you like best about Intergy?

EHR documenting, ability to track data, report builder. Practice Analytics creates many needed dashboards for reporting purposes. Review collected by and hosted on G2.com.

What do you dislike about Intergy?

Poor customer service. Unable to call in and receive a response in a timely matter. Review collected by and hosted on G2.com.

Recommendations to others considering Intergy:

Research the product before purchase to ensure it best for your practice. Review collected by and hosted on G2.com.

What problems is Intergy solving and how is that benefiting you?

Working with Intergy to ensure best practice workflows. I have realized that there is more options available within the product that I have utilized. Review collected by and hosted on G2.com.

Response from Juan Suárez Sandino of Intergy

Thank you for sharing your experience with Greenway Health. While we’re glad to hear the product encouraged proficient workflows, we’re sorry to hear the service you received fell short. Our top priority at Greenway is our customers’ success. Thank you.

Validated ReviewerSource: Organic

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

7/21/2020

"Great for reporting"

3.5/5

What do you like best about Intergy?

The ability to extract data and manage PCMH requirements/UDS requirements is great for our FQHC Review collected by and hosted on G2.com.

What do you dislike about Intergy?

The workflow is confusing while first learning how to use it. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

John D.

Network Command and Control Technician

Telecommunications

Mid-Market (51-1000 emp.)

10/19/2019

"Good for what it's for"

2.5/5

What do you like best about Intergy?

I liked that the Support staff was there to assist with both the EHR and Practice Analytics software. Review collected by and hosted on G2.com.

What do you dislike about Intergy?

Disliked how I was treated by the Practice Management support staff. One girl was very condescending. The Practice Management staff and software were a bit confusing, and when it came to one of the support staff, I was left feeling a feeling of annoyance with her. Caroline, I think was her name. Review collected by and hosted on G2.com.

Response from Juan Suárez Sandino of Intergy

Thank you for your review, John D. We’re glad to hear support staff was there for you when you needed assistance, but we’re sorry to hear your experience fell short. Our No. 1 goal is our customers’ success, and much of that depends on a positive interaction between customers and staff. We pride ourselves on customer service excellence and want to do everything we can to provide the highest level of service possible. Please, feel free to reach out to us to discuss in greater detail.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Computer Software

Enterprise (> 1000 emp.)

10/20/2019

"I Implemented Intergy as their EHR and Practice Management mgr for years."

4/5

What do you like best about Intergy?

Intergy combined the multi specialty configuration flexibility and workhorse ability of Medical Manager with the ease of use of windows software. Reporting and system setup allowed customers to define their needs and growth opportunities upfront to customize their reporting to track progress. Review collected by and hosted on G2.com.

What do you dislike about Intergy?

Initially, full opn item conversions required careful review and corrections, but improved over time with each install. Review collected by and hosted on G2.com.

Recommendations to others considering Intergy:

Create a template of all needs and desired features that is standard for all products evaluated Review collected by and hosted on G2.com.

What problems is Intergy solving and how is that benefiting you?

My experience managing training and implementation for the product and network services gave me tremendous insight in dealing with competitive products, so I could evaluate both sides of converted data. Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/26/2019

"Intergy"

1/5

What do you like best about Intergy?

Not much lately. Support is slipping back to their 2015 levels. Review collected by and hosted on G2.com.

What do you dislike about Intergy?

Clearing house services, work flow, reporting, I could spend all day here. Review collected by and hosted on G2.com.

Response from Juan Suárez Sandino of Intergy

Thank you for taking the time to share your experience with Intergy. We’re sorry to hear it hasn’t met your standards. Please consider reaching out to us on My Greenway to share details about your Customer Support experience, as well as your feedback on clearinghouse services, workflow, and reporting. We can use your feedback to improve. Your success is our top priority, and we want your experience to be positive.

Validated ReviewerSource: Organic

Barry M.

Physician

Medical Practice

Mid-Market (51-1000 emp.)

Updated 10/30/2018

Originally submitted 2/9/2018

"Intergy EMR"

3.5/5

What do you like best about Intergy?

Able to customize certain frameworks to personalize them for our use. Review collected by and hosted on G2.com.

What do you dislike about Intergy?

Lab ordering system is a little cumbersome at times. Also kinda slow. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

10/17/2019

"Great Product"

5/5

What do you like best about Intergy?

I like the fact that Intergy helps keep all files and documents clean and in one space. Everything is easy to find. Review collected by and hosted on G2.com.

What do you dislike about Intergy?

I dislike the user interface when using IPads. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Erika D.

Clerk

Small-Business (50 or fewer emp.)

Updated 5/22/2019

Originally submitted 5/19/2019

"Intergy"

5/5

What do you like best about Intergy?

Better than nextgen more details in place where the columns can be refreshed and added new items are in place within 24hrs Review collected by and hosted on G2.com.

What do you dislike about Intergy?

Wish we could attach info a simple question or list of products pricing. As catalogs change we need to update every campaign Review collected by and hosted on G2.com.

Recommendations to others considering Intergy:

New and still developed. It makes having inventory a lot easier Review collected by and hosted on G2.com.

What problems is Intergy solving and how is that benefiting you?

No problem itself. So far everything else as you click the details and quantity of product from Avon... it automatically shows how many are in stock Review collected by and hosted on G2.com.