GoSquared Reviews & Product Details

Turn more visitors into customers. A suite of integrated products to help you grow your online business. – Analytics: traffic sources, campaign tracking, new visits % – Live Chat: targeted messaging, lead capture, shared team inbox – Customer Data Hub: automatic lead enrichment, company info

Seller

GoSquared

Discussions

GoSquared Community

Solution Type

All-in-One

Overview by

GoSquared Support

Pricing

Pricing provided by GoSquared.

Plans start at

Free

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Top-Rated Alternatives

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User Insights

Average based on 75 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

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alena j.

customer service assistant

Mid-Market (51-1000 emp.)

6/3/2019

"One of the amazing tools for your field."

4.5/5

What do you like best about GoSquared?

It is a great tool that helps you in understanding your business well and promoting it to a greater level too. The answer of team is amazing that helps you taking your time in understanding the product and usefulness of it for the customers. It is simply amazing. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

It works great on desktop but I think some improvement is needed for the mobile ones. Apart from it all is fine. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

I love the fact it tells you which your customers like about on your website. This helps you in good strategies and work as well. Its installation and implementation is great which saves your time. It is also very accessible that helps you in working fast and quick. A must try for all. Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

It is great for making digital analysis for yourself which assists you in making good strategies for your company. Help you in better interpretation and see the input of customers and their demand. The live sessions of the chat assists you with the problem immediately and make things work out. Review collected by and hosted on G2.com.

flora r.

Manager

Mid-Market (51-1000 emp.)

5/8/2019

"A good collaborative tool between customers and company."

5/5

What do you like best about GoSquared?

It is a great and effective tool that allows you to communicate effectively with your customers and show them and tell about your company in a better way. It lets you make them aware and build a better relationship with them. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

The tool got versatile features which is great so I have not found anything bad in it yet. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

It is a great tool with quick installation preps. The setup is easy as well. It also gives you a free trial which is great that helps you make a wiser decision. Thus it is friendly and accessible to all users and fast. Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

The manipulation and management features are great for it. It is excellent with great combination of being user friendly and all fast so it is great software which helps you in enhancing and increasing productivity. It also has a customer support with live chat that helps you all the time. Review collected by and hosted on G2.com.

Jenny d.

FItness Instructor

Mid-Market (51-1000 emp.)

4/19/2019

"A good marketing and management software"

4.5/5

What do you like best about GoSquared?

It is an outstanding software that helps you in understanding the market system in a better way and act accordingly. Its quality is great and its is very responsive as the customer service is instant. This leads to better satisfaction of the customers who remain happy and satisfied at the same time. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

It is an excellent software with excellent features. I have not found any issues with this one yet so it is great all in all. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

It is a great tool with live chat that keeps your consumers happy and satisfied at the same time. The features of the application are comprehensible that even beginners can get accustomed to it easily. It is very user-friendly and time saving. Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

It is an easy to use software with quick servicing that helps you in better manipulation and strategy. Assists in better customer service that keep your customer rectify the issue instantly. Helps them fulfill their demand and requirement. Review collected by and hosted on G2.com.

Ema j.

Nutritionist

Mid-Market (51-1000 emp.)

4/17/2019

"Makes you understand your marketing strategies"

4.5/5

What do you like best about GoSquared?

It is a great software that makes you interpret the marketing system and strategies very well. Being of good quality, it is responsive which makes us reply to our customers and consumers quickly. It keeps them satisfied and happy at the same time. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

It is a good tool with great solution so No problems with it. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

The software is very easy to use with quick functioning that saves your time. Its tools are uncomplicated which also makes it work fast. The best part is that it has an instant and live customer service which helps you at the spot and solves your problem. It is user-friendly and accessible. Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

The best part of this software is that you can have a live conversation which allows you to talk instantly and also get the solution at the spot. It is extremely very easy to use as the features are uncomplex and makes you build understand about customer demand and their requirement. Thus makes you satisfy them as well. Review collected by and hosted on G2.com.

Emmy J.

Manager

Mid-Market (51-1000 emp.)

4/29/2019

"An excellent tool for handling businesses and developing good customers"

4.5/5

What do you like best about GoSquared?

It is a good tool that helps and assists you in making better relations with your business customers by fulfilling their demand and requirement. Makes you know better about their main requirement and also help to make better promotions and discounts to earn their trust and loyalty. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

It is a great software with good features so problems in it has been found yet. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

The installation of this software is quick and fast. It also gives a free trial which makes you have a choice and make decision better. The live chat and analytical tools and features of this application are great which makes it user-friendly. Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

Its quick servicing helps you in interpreting better and good strategy. The customer service is instant and responsive which helps in replying to you issues sooner than ever. Thus fulfills your demand and make good customers. Review collected by and hosted on G2.com.

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Business Accountant

Mid-Market (51-1000 emp.)

2/21/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"GoSquared is just superb"

5/5

What do you like best about GoSquared?

We use GoSquared on all the sites we host to keep tabs on how active they are. The Labs Overview that GoSquared has is VERY useful for this as it allows us to see how many users are using each site we host at any time. If a service is slowing we can easily see if there is a peak in traffic.

We also give some clients access to their GoSquared data and live chat. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

I currently use GoSquared for my personal website analytics tool. The features I find most useful are the email reports I receive. I also like that I can use the visual graphs to break down traffic by day/week/month. The interface is very user-friendly and the modules are easy to move around per my needs. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

good Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

I have used GoSquared previously at an online subscription business. We used GoSquared to track where the users are and where they get stuck throughout our subscription signup process. This information is then passed to the marketing team. Meetings will then be had between the marketing team and my engineering team to brainstorm ways to improve the signup flow using the data we obtained from GoSquared. Review collected by and hosted on G2.com.

Andrew C.

Project Manager

Enterprise (> 1000 emp.)

4/18/2019

"Power WebAnalytics at your Disposal"

5/5

What do you like best about GoSquared?

GoSquared is great when used with other Web Analytics tools like Google and Matomo. The live HeatMap gives any viewer an easy to understand explanation of where visitors are from. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

I mentioned earlier that GoSquared works well when you use it with other Web Analytics tools like Google and Matomo. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

Get great Dashboard and reports with GoSquared Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

It has helped the organization understand the need of the customer and make necessary changes to the product line to improve profits and keep customers happy. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

2/14/2019

"Responsive customer service"

4.5/5

What do you like best about GoSquared?

Since most of the interactions with our customers and leads coming from mobile devices, a well-developed application is necessary. GoSquared's mobile application is awesome, responsive and well designed. GoSquared also provides analytics to identify opportunities for growth and innovation of our services. It is an amazing, easy-to-install and use. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

Since we have implemented this software we have not experienced significant issues. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

GoSquared works well for customer service teams. I think it fits without problems to small companies that have limited budgets. It has the ability to categorize contacts and provides real-time analytics. Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

The conversations with the visitors are fluid, we can effectively identify your concerns and answer them in a timely manner with a suitable solution to the customer or lead. In addition, it has the ability to integrate with the software we use on a daily basis. Review collected by and hosted on G2.com.

Verified User in Human Resources

Mid-Market (51-1000 emp.)

6/8/2019

"GoSquared is lightweight and powerful"

4.5/5

What do you like best about GoSquared?

It's easy to use, GoSquared is intuitive and provides real-time analytics. Metrics are detailed and easily observed in dashboards.Ademas, the automation option is effective for improving productivity. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

I do not dislike it. It works well for our team. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

I recommend it because it allows monitoring relevant metrics for marketing departments. Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

The statistics you provide us are vital to make decisions about our products. GoSquared is a key tool to improve our digital marketing campaigns. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

4/5/2019

"great"

5/5

What do you like best about GoSquared?

That it enables you to do something with your website analytics, not just see what the stats are. Smart Groups for automated reporting and targeted messaging is an especially cool feature. The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared. Review collected by and hosted on G2.com.

What do you dislike about GoSquared?

It could be better geared for enterprise customers. (We provide GoSquared access to all our customers so that they can get the best from the websites they build using our tech.) Sometimes it could be easier to manage all of our customers' accounts simultaneously. Review collected by and hosted on G2.com.

Recommendations to others considering GoSquared:

its very easy and simple, support team is great. Review collected by and hosted on G2.com.

What problems is GoSquared solving and how is that benefiting you?

Helps our customers understand how to get the most from the websites they create using our software and therefore makes our product work better and our customers happier. Review collected by and hosted on G2.com.